Cisco AS5350XM Configuration Manual page 123

Managing and Troubleshooting the Universal Port and Dial-Only Feature Cards
SPE Startup Test
To perform diagnostic testing on all your installed SPE ports during the initial systemd startup or
rebooting process, in global configuration mode with the prompt displayed as
enter the following command:
port modem startup-test—Perform diagnostic testing for all modems.
The results of the SPE port startup test are displayed in the show port modem test command output.
SPE ports that pass the diagnostic test are Pass, Fail, and Unkn. Ports that fail the diagnostic test are
marked as Bad. These ports cannot be used for call connections. Depending on how many ports are
installed, this diagnostic test may take from 5 to 10 minutes to complete. Perform additional testing on
an inoperative SPE port by executing the test port modem back-to-back command. The no port
modem startup-test command disables startup testing.
SPE Autotest
To perform diagnostic testing on all the installed SPE ports during the initial system startup or rebooting
process, or during service, in global configuration mode with the prompt displayed as
or
AS5400(config)#
port modem autotest—Perform diagnostic testing for all ports.
The results of the SPE port autotest are displayed in the show port modem test command output. Ports
that pass the diagnostic test are marked as Idle, Busy, Downloading, and Reset, and are put into service.
Ports that fail the diagnostic test are marked as Bad, and are not put into service or tested again until they
are no longer marked as Bad. If all the ports of an SPE are bad, the corresponding SPE is also marked
bad. These ports cannot be used for call connections. Depending on how many ports are present and not
marked Bad, this diagnostic test may take from 5 to 10 minutes to complete. Perform additional testing
on an inoperative port by executing the test port modem back-to-back command. The no port modem
autotest command disables testing.
You can additionally configure the following options:
•
•
•
A sample diagnostic autotest setting the time at 12:45 and at 8-hour intervals looks like the following:
AS5400(config)# port modem autotest time 12:45 8
AS5400(config)#
SPE Back-to-Back Test
When an SPE port fails testing and is labeled Bad, you can perform additional testing by conducting a
series of internal back-to-back connections and data transfers between two SPE ports. All port test
connections occur inside the gateway. For example, if mobile users cannot dial in to port 2/5 (the sixth
port on the card in the second chassis slot), attempt a back-to-back test with port 2/5 and a
known-functioning port such as port 2/6.
Enter the following command in privileged EXEC mode (the prompt is displayed as
AS5400#
, enter the following command:
port modem autotest minimum ports—Defines the minimum number of free ports available for
autotest to begin.
port modem autotest time hh:mm interval—Enables the autotesting time and interval.
port modem autotest error threshold—Defines the maximum number of errors detected for
autotest to begin.
) to perform internal back-to-back port tests between two ports:
Cisco AS5350XM and Cisco AS5400XM Universal Gateways Software Configuration Guide
Troubleshooting
or
AS5350# AS5400#,
AS5350(config)#
or
AS5350#
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