Digi AnywhereUSB Plus User Manual page 91

Manage the Hubs using the AnywhereUSB
Manager
both connections, and the first one to connect will connect as expected. The second connection is
discovered as a duplicate, and the Manager closes that connection and red X displays.
In this situation, the Hub added to the known Hubs list is considered a duplicate Hub, and should be
removed from the known Hubs
Invalid Client Certificate
In some situations, a mismatch occurs between the certificate associated with the client ID and the
certificate for the client ID on the Hub. When this happens, the message " Invalid client cert" displays
as the State in the AnywhereUSB Manager.
The client ID is a unique identifier assigned to a user account the first time a user logs in to a
computer and opens the AnywhereUSB Manager. The client ID is associated with the login
credentials for the user currently logged on to the computer.
During initial log in process, the AnywhereUSB Manager creates a secure identity certificate that is
associated with the client ID. This certificate is used to validate your user account with the Hub. The
certificate associated with the user account client ID must match the certificate for this client ID on
the Hub to allow a connection.
Note For more information about the client ID, see
WARNING! Digi recommends that you use a private network to connect the computer to
the Hub. This ensures that only clients IDs with known user credentials can connect to the
Hub. The first time that a client ID on a computer connects to the Hub, the unique
credentials for this known user are stored in your Hub. If you do not use a private
network, an unknown computer with the same client ID may happen to connect to the
Hub before the known computer connects. In this case, the known computer will not be
able to connect and authenticate.
Examples
The list below describes situations during which this may occur, and includes a resolution.
Multiple user accountswith the same client ID
In some cases, multiple computers may inadvertently use the same client ID. When this occurs and
computers with the same client ID attempt to connect with the same Hub, the first computer to
associate itself with the Hub will be able to connect to the Hub. Subsequent computers will not be
able to connect that Hub.
Resolution
AnywhereUSB Plus User Guide
AnywhereUSB Manager overview: Status panes, menus, and
list.
Client ID overview.
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