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Troubleshooting manual
Digi CM Troubleshooting Manual
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User manual
(158 pages)
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Product data sheet
(2 pages)
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Contents
Table of Contents
Troubleshooting
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Table of Contents
Table of Contents
Introduction to Digi CM and Passport Troubleshooting Guide
Log in to the Web Interface on the Device
Failure to Boot (Corruption)
Device Fails to Boot and the READY LED Is Not Illuminated
Configuration Data Destroyed or Corrupt
Network Communication Issues
No Network Connectivity
Serial Port Communication Issues
Cable Pinouts for Connecting to Cisco/Sun RJ45 Console Ports
Cable Pinouts for Connecting DB9 and DB25 Consoles and Modems
Female Console (DTE Device) Adapter
Female Console (DTE Device) Adapter
Male Console (DCE Device) Adapter
Male Console (DCE Device) Adapter
Kill Serial Port Connection
Reset a Serial Port
Reset a Digi CM Serial Port
Reset a Digi Passport Serial Port
Serial Loopback Testing
Java Support
Chrome
Internet Explorer or Firefox and Security Errors
Inactivity Timeouts
Web Server Inactivity Timeout
Serial Port Inactivity Timeout
Port Access Menu Inactivity Timeout
CLI Configuration Menu Inactivity Timeout (Digi Passport ONLY)
Web Server Authentication
Direct Serial Port Authentication
Command Line (CLI) Authentication
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Digi CM and Passport
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