Source Technologies ST9917 User Manual page 148

Troubleshoot a problem
Action
Step 5
Check if the flash drive is supported. For more information, see
"Supported flash drives and file types" on page
Is the flash drive supported?
Step 6
Insert a supported flash drive.
Does the printer recognize the flash drive?
Step 7
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Clearing jams
Avoiding jams
Load paper properly
•
Make sure that the paper lies flat in the tray.
•
Do not load or remove a tray while the printer is printing.
•
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
52.
Correct loading of paper Incorrect loading of paper
Yes No
Go to step 7. Go to step 6.
The problem is Go to step 7.
solved.
The problem is Contact
solved. support.
147
customer