Source Technologies ST9917 User Manual page 145

Troubleshoot a problem
Action
Step 4
a
From the home screen, touch Settings > Print > Quality > Print
Resolution.
b
Set the resolution to 600 dpi.
c
Print the document.
Is the printer printing slow?
Step 5
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel.
•
Heavier paper prints more slowly.
•
Paper narrower than letter, A4, and legal may print more
slowly.
b
Print the document.
Is the printer printing slow?
Step 6
a
Make sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper textures and heavy paper weights may
print more slowly.
b
Print the document.
Is the printer printing slow?
Step 7
Remove held jobs.
Is the printer printing slow?
Yes No
Go to step 5. The problem is
solved.
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
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