Ricoh MV310 Operator's Manual page 119

Multi-function fax
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Troubleshooting
Error Codes
Error Codes
When an error occurs, an error report is printed. This report includes an error
code. The following table lists common error codes and a few of the possible
causes. If any of these or any other error codes are persistent and the machine
does not work properly, contact a service technician.
Note:When
an error occurs, it does not mean that you are doing anything
wrong or that your machine needs service. Only if the problem persists
should you call your service representative.
Code
Possible Cause
0-01
Printer empty or jammed at the other end
0-04
Faulty machine at the other end
Poor line condition
0-05
Poor line condition
0-06
Incompatible or faulty terminal at the other end
Poor line condition
0-07
The other party's machine disconnected during the call. Resend the page.
If the problem persists, contact the other party.
0-08
The machine at the other end received the page that you sent but it had
errors on the page. You may want to resend the page in question,
The other party's memory could also be full. Contact the other party and
ask them to make room in their memory for
your message,
0-14
Same as for code 0-06
0-15
The other party'smemorymay be full,
0-16
Same as for code 0-04
0-20
Poor line condition
0-21
Same as for code 0-04
0-22
Poor line condition. Ask the other party to resend.
O-23
Same as for code O-22
0-24
Memory may be full or there maybe a problem with your printer, ( jam
need to add paper or toner), Clear memory or solve the problem with your
printer. If the memory was not full, substitute reception may have been
disabled. See page 16
0-70
There is a problem with the machine at the other end.
1-00
Document jam, improperly inserted document

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