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MV31 OE Multi-Function Fax page 1 Faxing copying page 63 page 135 /i-LStU//CltiOll Adding paper page 80 Adding toner page 86 Finding parts and keys page 7 18 Troubleshooting page 99 Read the safety instructions on page i to iv Operator’s Manual...
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Optional equipment FAX EXPANSION CARD TYPE 10 A 1 -Mbyte memory card can be added. FAX EXPANSION CARD TYPE 20 A 2-Mbyte memory card can be added. FAX EXPANSION CARD TYPE 40 A 4-Mbyte memory card can be added. PC Printer Interface Kit (PRINTER INTERFACE TYPE 200) This allows you to use the machine as a laser printer for an IBM’...
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WARNING WARNING This equipment has been tested and found to comply with the Thts symbol IS attached lo some components to alert Isnits for a Class A digital device, pursuant to Part 15 of the the user not to touch them because they may be very FCC Rules.
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SAFETY Important Safety Instructions All safety messages in the main text of this manual are labeled WARNING CAUTION. These mean the following: WARNING: Important information to alert you to a situation that might cause serious injury and damage to your property if instructions are not followed properly.
SAFETY When to Call Your Service Representative 10. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 11. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating.
SAFETY Power and Grounding Power and Grounding Power Supply Power requirements: 115 V, 60 Hz Insert the power plug securely into the wall socket. Make sure that the wall outlet is near the machine and readily accessible. Do not connect other equipment to the same socket. Do not step on or set anything on the power cord.
SAFETY Thunderstorms Thunderstorms With proper grounding, about 90% of lightning damage can be prevented. However, if possible, during severe electric storms turn the power switch off and disconnect the power cord and telephone line cord. Caution: All fax messages stored in the memory may be erased if power is switched off for more than an hour.
TABLE OF CONTENTS SAFETY.................... Important Safety Instructions ................When to Call Your Service Representative............................. Power and Grounding Cold Weather Power-up..................Thunderstorms....................Symbols & Conventions Used In This Manual ..........What Does a Fax Machine Do?................ viii Telephone Line Problems Affect Fax Communication..
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Using the Bypass..............Copying/Printing Enlarging & Reducing ..................Copying Darker or Lighter Originals..............Copying Photographs..................Clearing the Previously Used Settings ............. Options......................MAINTAINING YOUR MACHINE ............. Setting /Adding the Paper (f&f) ..............Replace Toner Cassette & Cleaning Pad ............Replacing the Photoconductor Drum ..............
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Attaching the Stop..................... Setting the Paper ....................Installing the Optional Memory Card ..............Connecting the Machine................... Connecting to the Phone Lines................. Connecting the Power ..................Initial Settings & Adjustments................APPENDIX B: OPTIONAL SIDE CASSETTE ........Installing the Side Cassette ................Installing the Extension..
Thank you for purchasing this product. This multi-function office machine offers a wide range of fax, copier, printer, and convenience features. What Does a Fax Machine Do? When you write a letter, you normally seal it in an envelope, attach a stamp, and post it in the nearest mail box.
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The symptoms of data loss caused by a noisy telephone line are seen on the printouts of received messages. example is shown opposite. Note that lines are missing from the page at the indicated locations. ECM (Error Correction Mode) is an effective countermeasure against...
FAXING If you have not yet installed your fax machine, do so now. See Appendix Installation, on page 135. This section covers what you’ll most often need to do: ..............Recommended Types of Document How to Set the Document ................Memory Transmission and Immediate Transmission ........
Recommended Types of Document FAXING Recommended Types of Document Before you send your document, make sure that it meets the following requirements. CAUTION: Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
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FAXING Recommended TvDes of Document Page Condition Do not place damaged pages in the automatic document feeder. FOLDED, TORN, DR PATCHD TDGETHR TOGETHER Originals that contain the following materials should not be placed in the document feeder. Place them directly on the exposure glass. Charcoal, 1 ‘hermal Paper 1 Paint...
How to Set the Document FAXING How to Set the Document Setting the document in the Auto Document Feeder (ADF) Carefully place the document face up into the auto document feeder. Then adjust the guides to fit the width of the document. Make sure that the display changes as shown.
FAXING Memory Transmission and Immediate Transmission Memory Transmission and Immediate Transmission There are two ways to send a fax message. Immediate Transmission Memory Transmission Immediate Transmission Immediate Transmission is convenient when: You wish to send a message immediately You wish to quickly check whether you have successfully connected with the other party Your machine’s memory is getting full The machine...
FAXING Memory Transmission and Immediate Transmission Memory Transmission Sending a Message with fhe Auto Document Feeder If at any time you want to completely start over, just remove the document, then open and close the top cover. Caution: If your document gets stuck while it is being processed, press the Stop key, and turn to page 101 for instructions on how to safely remove the original.
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FAXING Memorv Transmission and Immediate Transmission Insert the document face up in the feeder and adjust the guides to fit the width of the document. Note: Set the pages with the first page at the top of the stack. Do not stack documents in the feeder so that they exceed the load limit marker.
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FAXING Memory Transmission and Immediate Transmission Press the Start key and wait. The machine will dial the destination’s number. If you like to cancel the transmis- sion, press the Stop key during communication. Then press Yes to cancel the transmission. If the other party’s line is busy, 1 gIgI;<...
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Memory Transmission and Immediate Transmission FAXING Sending a Message with the Exposure Glass Remove any document left in the auto de timent feeder or on the exposure glass. Make sure that the machine is in standby mode. The display should look like this: Lift up the top cover and place the first page of your document face down on the exposure glass,...
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FAXING Memory Transmission and Immediate Transmission Dial the number in one of the fol- lowing ways. a) Ten Key Pad b) Quick Dial c) Speed Dial d) Handset 12 p@& hm;g ymfmg $: Only if the telephone handset is installed. If you want to erase a digit of the phone number, press the Clear key.
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FAXING Memory Transmission and Immediate Transmission Either; Place the next page on the exposure glass if any and press Start. And repeat the step 6 for replacing the page. If you have no more pages, press Yes. The machine dials, and the line to the other party is connected. On the display, the identification of the other party will appear.
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FAXING Memory Transmission and Immediate Transmission Immediate Transmission Remove any document left in the auto document feeder or on the exposure glass. The FAX indicator must be lit. Press the Fax/ Copy key if it is not lit. Make sure that the machine is in standby mode.
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Memory Transmission and Immediate Transmission FAXING Press Start key The machine dials and the line to the other party is connected. The number that you dialed and the other party’s RTI or CSI is displayed. (RTI, CSI: see page 146.) Placing the document on the exposure glass After a page has been sent, the machine asks you to place the next page on the exposure glass.
FAXING Receiving Calls & Fax Messages(Faxes/Phone Calls) Receiving Calls & Fax Messages(Faxes/Phone Calls) Your fax machine can treat all incoming calls as fax messages or as voice calls. To use your phone line only for fax messages, set your machine to Auto Receive.
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Receiving Calls & Fax Messages(Faxes/Phone Calls) FAXING Accepting Fax Messages Manually(Handset or Phone Needed) To enable this feature, the Man- ual Receive indicator should be lit. If it isn’t, press the Receive key. Answer the call with the handset. If you hear a voice from the other end, speak in reply. If you hear a tone every few seconds, a fax message is coming in.
FAXING Printing a Message Received & Stored (Substitute Reception) Printing a Message Received 81 Stored (Substitute Reception) Caution: If the machine is turned off for more than an hour, messages stored in memory will be lost. If this happens, the machine will print out a report (once it can) telling you which messages were lost.
Faxing a Page With Very Fine Detail FAXING Faxing a Page With Very Fine Detail If you wish to fax a message which must arrive as clearly as possible, adjust the resolution (for documents with fine detail) and the contrast (for documents printed on a dark background or in faint ink).
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Faxing a Page With Very Fine Detail FAXING Contrast (density) Manual image Density The text and diagrams in your document must stand out clearly from the paper they are written on. If your document has a background darker than pure white (for example, a newspaper clipping) or if the writing is faint, adjust the contrast.
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Faxing a Page With Very Fine Detail FAXING Increasing Photo Quality Your machine can transmit photographs and other images by using a halftone process which simulates colors and grays by using a pattern of black and white dots. To use the above features, follow these steps: If needed, press the Photo key.
FAXING Optional Feature for Transmission Optional Feature for Transmission Sending later Using this feature, you can instruct the machine to delay transmission of your fax message until a specified time. This allows you to take advantage off-peak telephone line charges without having to be by the machine at the time.
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Optional Feature for Transmission FAXING Page Count (Immediate Transmission only) When your fax message is printed at the other end, page numbers will be printed on the top of each page. Using the Page Count feature, you can select the format in which the page numbers are printed. If you use Page Count: Page numbers will be printed in batch-numbering format (for example,...
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FAXING Odional Feature for Transmission Normally, the TTI programmed in your machine is printed at the top of each of the pages you transmit when they are received at the other end. The top of the image will be overprinted if there is no margin at the top of the transmitted page.
Sending the Same Message to Many Destinations FAXING Sending the Same Message to Many Destinations This is also called broadcasting. Caution: There is a limit of 100 stored numbers overall. Do not store more than 100 numbers (including those in groups). If you do, your machine will not send the message to all numbers in the group.
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Sending the Same Message to Many Destinations FAXING Dial a fax number in one of the following ways. d) Group Dial c) Speed Dial b) Quick Dial Example: Method 1 * Exomple:SpeedDlallO Example: QuickDial 08 of the Quick Dial key. Method 2 ** 20 of the Quick Dial key and 1 of the ten...
Using the Stamp FAXING The machine stores your message and dials the first number (or, if you selected Send Later, it will return to standby mode and the fax message will be sent at the time that you selected). Send later: see page 20 . For users who place the document on the contact glass After a page has been stored, the machine asks you to place the next page on the exposure glass.
Redialing FAXING Redialing If a message was not transmitted successfully, that does not mean that you have to enter the telephone number again. In many cases, the machine will redial the destination automatically. Or, with the Redial key, you can redial with just a few keystrokes.
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FAXING Redialing Using the Redial Key The machine remembers the last telephone number that you input. If you have to redial this number, just press the Redial key, then press the Start key. This feature has the following uses. If the machine is waiting to redial the other party, you do not have to wait for the redialing interval to expire.
FAXING Storing & Editing Fax Numbers (Functions 31 & 32) Storing & Editing Fax Numbers (Functions 31 & 32) Numbers that you often use can be stored in memory. A stored number will remain in memory even if the power is cut. There are two ways to store individual phone numbers.
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FAXING Storing & Editing Fax Numbers (Functions 31 & 32) Enter the telephone number. If you do wish to enter a label, press Yes. Press No. And go to step 10 Enter the label using the Quick Dial keys (see page 130). Press Yes.
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Storing & Editing Fax Numbers (Functions 31 8132) FAXING Edit the number. Use 4 and ) to move the cur- sor.Use Clear or No to delete the number. No to delete the whole number Clear to delete the digit on cursor Press Yes.
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Storing & Editing Fax Numbers (Functions 31 8132) FAXING Erasing a Quick Dial For this example, we’ll erase the number stored in Quick Dial 01. Press the Function key then F’F:i:!ijfi$$jM I[$> NE::(Tb press 3 and 1. You’ll see this: F’R@I;R.
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FAXING Storing & Editing Fax Numbers (Functions 31 8132) Storing, Editing, and Erasing Soeed Dial Numbers (H Function 32) numbers as two-digit Speed Dial codes. You can store up to 50 telephone You can program the Speed Dial code from 00 through 49. Storing a Speed Dial Number For this example, we’ll assume you will store a number in Speed Dial code 00.
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FAXING Storing & Editing Fax Numbers (Functions 31 8132) Yes. Press Program another: Go to step 3 Finish: Press Function.
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FAXING Storing & Editing Fax Numbers (Functions 31 & 32) Editing a Speed Dial Number Press the Function key then press 3 and 2. You’ll get this: Press Yes and you’ll get this: (At this time, you can print a list of the numbers stored as Speed Dial codes.
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FAXING Storing & Editing Fax Numbers (Functions 31 & 32) Edit the label. Use 4 and ) to move the cur- sor.Use Clear or No to delete the number. Clear to delete one character No to delete the whole characters at the cursor How to enter characters :see...
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Storing 81 Editing Fax Numbers (Functions 31 & 32) FAXING Erasing a Speed Dial Number For this example, we’ll erase the number stored in Speed Dial 01. Press the Function key then y,jpjE::I::-j-b 6:‘FiI-Ii;F~AlilufINl:~~ - .- :Z;F’EET? DI At- press 3 and 2. You’ll set this: :::2 F’Rl:ll>, Press Yes and you’ll set this:...
FAXING Storing & Editing a Group of Fax Numbers (Function 33) Storing & Editing a Group of Fax Numbers (Function 33) You can combine many numbers into one group, for easy sequential transmission to all the numbers in that group. These numbers can be selected from those already stored in Quick Dial keys or Speed Dial codes, or you can enter other numbers from the keypad.
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FAXING Storing & Editing a Group of Fax Numbers (Function 33) Press the Quick Dial key in which you wish to store this new group. Example: Quick Dial 08. Press Quick Dial 08. You’ll get: Press Yes. You’ll get: If you do wish to enter a label, press Yes and use the Quick Dial keys to enter characters (see...
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Storing & Editing a Group of Fax Numbers (Function 33) FAXING Go back to step 9 to enter another number or press No if you are finished entering numbers for this group. Go to step 3 to start working on another group, or press Function if you are done with all groups.
FAXING Erasing Groups Input a number that you wish to l~iRl~ll.j~ store in or erase from the group. Example: Quick Dial 01 :Quick Dial key 01. Speed Dial 30: Speed Dial, 3 and 0 on the ten key pad. Full number: Enter it on the 10 key pad.
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Erasing Groups FAXING Programming the Group key You can program three groups. However, if there is no Quick Dial Key available, this Group key is helpful. You have to program Quick Dial 20 as the Group key. Press Function 3 1 and Yes. Press 20 of the Quick Dial key.
FAXING Erasing a Stored Message Before It Is Sent (Functions 21 & 22) Erasing a Stored Message Before It Is Sent (Functions 21 & 22) Every time you store a fax message in your machine’s memory, a new file is created.
Printing a Stored Message (Function 51) FAXING Printing a Stored Message (Function 51) If you need to see the contents of any of the files, use this feature. Press Function, 5,1, and Yes. Press ) to scroll through the mes- sages.
FAXING Polling Reception (Function 11) Polling Reception (Function 11) Use this feature when you wish to pick up a message from another terminal. You can poll documents from many terminals with one operation, similar to broadcasting. The maximum number of terminals that you can poll is 100. Press Function, 1 and 1 F’l3LL.I I’ll3 REl::?’...
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Polling Reception (Function 11) FAXING Press Option (b) and then Yes. Use the ten key pad to enter the time when you want polling to happen. For example enter 1 1 3 and 0. If you enter wrongly, press Clear or No and enter again. You’ll get: No to clear the whole number Clear to delete one digit...
FAXING Talking Before Sending a Fax(On Hook Dial) Talking Before Sending a Fax(On Hook Dial) Press the On Hook Dial key Proceed as for a usual fax message but don’t press Start. (Do not use the handset). If you hear a voice from the machine’s built-in speaker, pick up the handset and speak to the other party.
OTHER FEATURES Other features are listed here that you might find useful but that you will not set very often. Vetyfing Communications, Errors, Counters, etc..........47 Rejecting Messages From Certain Senders............. 52 Saving Energy ....................57 Printing the Sender’s Identification ..............61 Tonal Signals..
OTHER FEATURES Verifying Communications, Errors, Counters, etc. Communication Result Report (Memory Transmission) (Switch 03, bit 0) This report is printed out after memory transmission showing whether it was successful or not. If you have switched this report off, a Communication Failure Report will be printed when a communication fails.
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OTHER FEATURES Verifying Communications, Errors, Counters, etc. Report Formats Example 1. Error Report* * * * (AUG 01 1995 -06:OO * * * ERROR REPORT XYZ COMPANY MODE TIME PAGE RESUL FILE ADDRESS Report details uppear here Example 2. TCR* * * * XYZ COMPANY <TX>...
Verifying Communications, Errors, Counters, etc. OTHER FEATURES The machine at the other end did not answer. The machine at the other end is not a facsimile. No facsimile connection Reports You Can Printout Yourself You can print these reports at any time by following the steps below. Transaction Confirmation Report (Function 4 7) In addition to the automatic output of this report, which we’ve described earlier,...
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OTHER FEATURES Verifying Communications, Errors, Counters, etc. Telephone Number List (Function 43) You can obtain a list of all the phone numbers stored in the machine. (You can also obtain a list of stored numbers as you edit them. See the section storing numbers, beginning on page 28.
OTHER FEATURES Rejecting Messages From Certain Senders Counters (Function 94) These counters will help you if you wish to keep a regular check on how many pages your machine has sent, received, and copied. The machine has the following counters: TX Counter: The number of pages that your machine has sent (transmitted)
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Rejecting Messages From Certain Senders OTHER FEATURES Rejecting or Accepting Messages from Specified Senders This feature is called Authorized Reception. It helps you reject junk fax mail. It lets you specify which terminals you wish to receive fax messages from; all others will be shut out.
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Rejecting Messages From Certain Senders OTHER FEATURES Creating & Editing the list of Authorized Senders (Function 81) Creating the List of Authorized Senders Press Function, 6 and enter the y/ 4) ::;[:Tr I b.iG access code 2 2 2 2. Then, press fq:;...
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OTHER FEATURES Rejecting Messages From Certain Senders Editing the Authorized Senders Press Function, 6 and enter the access code 2 2 2 2. Then, press 8, 1, and Yes. Press ) to scroll the RTKSI. And the RTIKSI you want to de- lete appears, press Yes.
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Rejecting Messages From Certain Senders OTHER FEATURES Switching Authorized Reception On or Off (Function 62) Before you use Authorized Reception, you have to switch the feature on. Press Function, 6 and enter the ‘i; / ,L\/ E ::/:: f’ ) access code 2 2 2 2.
Saving Energy OTHER FEATURES Saving Energy Laser printing requires the application of heat to bond toner to the printer paper. For incoming messages to be output quickly, a heating element inside the machine must be kept hot. Keeping the fusing unit at the correct high temperature uses electricity.
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OTHER FEATURES Saving Energy The night timer switches the heater off completely, but the energy saver can also switch it to a midway temperature (see above). If you wish to print a fax message while the heating element is off, you can override the timer and print the message.
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OTHER FEATURES Saving Energy There are two timers for each day, each with an ON/OFF setting. “ON” means that the heater will switch on at the time indicated. “OFF” means that the heater will switch off at the time indicated. To change the ON to OFF, or the other way round, press * or #.
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OTHER FEATURES Saving Energy Switching the Night Timer On or Off (Function 62) The Night Timer feature must be switched on using Function 62. Press Function, 6 and enter ac- cess code 2 2 2 2. Then, press 6,2 and Yes. Scroll through the list of features with ) until the screen is as shown opposite.
Printing the Sender’s Identification OTHER FEATURES Printing the Sender’s Identification This feature prints at the top of the message, the sender’s identification (the CSI or RTI, see page 159) that appears on the display. This is useful if you receive messages that don’t include identification at the header.
OTHER FEATURES Things a Service Technician Can Change Things a Service Technician Can Change Sending Reliably vs. Sending More Cheaply Your machine uses one of two methods for correcting errors in transmission due to bad lines: Error Correction Mode (ECM) or Page Retransmission. Page Retransmission does not work with Immediate Transmission...
COPYING Basic Copying Procedure CAUTION If your document gets stuck while it is being processed, press the Stop key, and turn to page 102 for instructions on how to safely remove the original. If you make a mistake and want to start over, press the Clear Modes key.
COPYING Selecting the Paper Size Selecting the Paper Size Manual Paper Select The manual selection mode is useful when you wish to select the copy paper size yourself. Auto Paper Select The machine automatically selects the appropriate copy paper size, based on the original’s size and the reproduction ratio that you selected.
Copying/Printing Using the Bypass COPYING Copying/Printing Using the Bypass Use the bypass feed table for the following types of copy paper. Paper of a different size from those currently in the paper trays Paper of non-standard size or weight, such as OHP transparencies, hesive labels, or postcard.
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Copying/Printing Using the Bypass COPYING Enter the paper width. You can enter from 4.0” through 10.1” Example: 5.4 inch; Press 5 and 4 of the ten key pad. 10 inch; Press 1, 0 and 0 of the ten key pad. Press Yes.
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COPYING Copying/Printing Using the Bypass If you install the optional paper cassette Slide the side cassette cover into the machine. Insert the sheet with the printing side down. The edge should touch the far side of the entrance. Make sure that the paper has ad- vanced into the manual feeder.
COPYING Enlarging & Reducing Enlarging & Reducing Selecting a Magnification Ratio Set the document. (See page 63.) Press the Reduce Enlarge key repeatedly to reach the de- sired ratio. Enlargement ratios: 121, 129, 155, and200%. Reduction ratios: 50, 65, 74, 77, and 93% Press the Full Size key to return to 100%.
COPYING Copying Darker or Lighter Originals Copying Darker or Lighter Originals Manual Image Density Mode Set the document. See page 63. Press either Lighten or Darken. There are 5 density levels in all. If the Auto image Density indicators on, turn it ofi by pressing the Auto Image Density key.
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Copying Darker or Lighter Originals COPYING Combination Setting Use this setting if you wish to make minor adjustment to the copy image density that was automatically selected by the machine. Press the Auto Image Density key to turn on the Auto Image Density indicator.
Copying Photographs COPYING Copying Photographs If your document contains a photograph, or diagrams with complex shading patterns or grays, switch Photo Mode on to achieve optimum image quality. Set the document. (See page 63) Press the Photo and the Photo in- dicator will illuminate.
Options COPYING Options The option key lets you set several features. Sort Copy Normally, the machine prints in the reverse order set in the feeder. With sort copy function, the machine will collate the sequence by printing from the last page first collated. This feature is available when the FAX EXPANSION CARD is installed.
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COPYING Options Erase center When taking copies from a book, you can erase the shadow caused by a spine that won’t lie flat on the glass. Adjust the width of the center column to be erased if necessary. This feature is available only when you set the document on the exposure glass.
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COPYING Options Erase border Erasing border lets you create a white border around the copy. Adjust the width of the blank margin left around copies. This feature is available only when you set the document on the exposure glass. Note: Erasing border is not successful with document sizes other than letter or legal.
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Options COPYING Number Copies When making several copies of a document, this feature identifies each copy with a different number. This feature is not available when you use the bypass feeder. The control number will be printed as following diagram. Example If you enter the staring number 20 and make 10 copies, each copy has its number as “#020, #021,#022 .
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Options COPYING Enter the starting number using the ten key pad. Example: If you want start the number from “#012”, press 1 and 2. IJ If you enter the wrong number press No or Clear and enter the correct number. Clear to delete the one digit.
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COPYING Options Center marks Prints small triangular center marks at the top and left sides. These allow you to accurately center your copies when punching holes in them. This features is not available when you use the bypass feeder. Set the document. Press the option (b) key until the opposite display appears.
MAINTAINING YOUR MACHINE Setting / Adding the Paper (&) Before you use the machine, set thepaper in the cassette. And when the Add Paper indicator @I) on the operation panel is lit, the drawer or optional side cassette is empty. To add paper to the side cassette option, see appendix B, on page 152.
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MAINTAINING YOUR MACHINE Setting / Adding the Paper (l& * Pinch in the green lever on the rear fence and slide it until it matches the paper size printed on the base of the tray. Release the lever making sure it fits in the groove.
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Setting / Adding the Paper (kJ) MAINTAINING YOUR MACHINE * Pinch the paper size indicator plate, push it up, and slide it out. Slide in the plate for the new pa- per size. Replace the drawer in the ma- chine.
MAINTAINING YOUR MACHINE Setting / Adding the Paper (&l) Setting/Adding Paper in the Optional Side Paper Feed Unit Slide out the paper feed unit until it stops. With both hands, remove it by holding it up and lifting it out at the same time.
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Setting / Adding the Paper MAINTAINING YOUR MACHINE Make sure the fence is set in the groove on the paper cassette. * Change the paper size plate (lo- cated at the front of the feed unit). To remove an existing plate, push in the tab at the base while lifting the plate out from above (see dia- gram).
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MAINTAINING YOUR MACHINE Setting / Adding the Paper (a> Storage Condition of the Copy Paper 16 to 24 lb. copy paper is recommended: letter or legal sizes are the most commonly used Do not use damp paper, or copies will be defective. Do not touch copy paper if your fingers are wet or oily;...
MAINTAINING YOUR MACHINE Replace Toner Cassette 81 Cleaning Pad Replace Toner Cassette & Cleaning Pad When the Add Toner indicator (A) starts to blink, the toner cassette is almost empty. You will be able to make 100 more copies before you have to change it. When the indicator remains lit, it is time to install a new toner cassette.
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Replace Toner Cassette 81 Cleaning Pad MAINTAINING YOUR MACHINE Shake the new toner cassette be- fore installing it. Unpack the new toner cartridge. Pull out the sheet of the new toner cassette. And remove the black sheet. Slide the toner cassette into the machine as far as it will go.
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MAINTAINING YOUR MACHINE Replace Toner Cassette & Cleaning Pad Install the new cleaning pad. Match the position of the arrow on the cleaning pad with the ar- row on the inside the machine. Note: Push the cleaning pad until you hear it clicking. Push the lever arm inwards lifting up the top unit, let the top unit sink slowly in place, and press...
MAINTAINING YOUR MACHINE Replacing the Photoconductor Drum Replacing the Photoconductor Drum The photoconductor receives the print image before it is transferred to paper. To ensure optimal quality, replace them every 30,000 copies. If the following display appears, replace the photoconductor. fiEF’L&::E F’I: v !:;ET [II:II::.
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Replacing the Photoconductor Drum MAINTAINING YOUR MACHINE Open the side cover. Put your thumbs in the holes and carefully slide out the old toner cassette without shaking it. Remove the old photoconductor. Roll up the green plates on the old drum. Hold the used drum by the plates and carefully pull it out.
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Replacing the Photoconductor Drum MAINTAINING YOUR MACHINE Put the drum as shown in the il- lustration with the plate marked “R” at the rear of the machine. And remove the sheet of the pho- tocouductor. Caution: Never touch surface on the photoconductor.
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MAINTAINING YOUR MACHINE Replacing the Photoconductor Drum 1 Push the lever arm inwards lifting up the top unit, let the top unit sink slowly in place, and press down to lock it. Reinstall the print tray. After you replace the photoconductor, reset the counter for photoconductor...
Replacing the Stamp MAINTAINING YOUR MACHINE Replacing the Stamp When the marks made by the stamp becomes pale, replace the stamp as described below. Push the ADF (auto document feeder) release button and pull up the ADF. Take out the old stamp by tweez- ers.
MAINTAINING YOUR MACHINE Daily Maintenance Daily Maintenance Caution: When wiping or cleaning components, do not use any sort of cleaning agent or abrasive powder. Use a damp soft cloth to clean and a dry soft cloth to wipe dry. Cleaning the exposure glass and the platen cover Lift up the upper cover and clean the exposure glass with a clean dry cloth.
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MAINTAINING YOUR MACHINE Daily Maintenance Cleaning the ADF roller Open the ADF cover. Remove the feed unit. pull Push to the side, then it toward you. Clean the feed roller and the separation rollers with a damp cloth. Reinstall the feed unit. Push to the side then set the feed unit.
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MAINTAINING YOUR MACHINE Daily Maintenance Close the ADF cover. Lift up the top cover. And push the scanner release button and pull up the scanner. Clean the roller and white strip with a damp cloth then clean the exposure glass with a dry cloth. Roller Close the scanner and lower the upper cover.
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Daily Maintenance MAINTAINING YOUR MACHINE Cleaning the Paper Feed Unit Roller Open the side cover. Wipe 2 rollers. Close the side cover.
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Daily Maintenance MAINTAINING YOUR MACHINE Cleaning the Corona Wire Please clean the corona wire on the toner cassette if the vertical black line appears on the printing image. Open the top cover unit and lift it until it locks in place. Put your thumbs in the holes and carefully slide out the old toner cassette without shaking it.
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Daily Maintenance MAINTAINING YOUR MACHINE Push the lever arm inwards lifting up the top unit, let the top unit sink slowly in place, and press down to lock it.
Troubleshooting Caution: Do not attempt to make any repairs other than those described in this manual. Removing covers may expose you to dangerous voltages and other risks. Refer all servicing to qualified personnel. Check the indicators and the display panel. The indicators light if there are any problems.
Clearing a Document Jam Troubleshooting Clearing a Document Jam appears in the display: C:l..EAR OR1 I NM. Problem: There is a document jammed in the feeder. Remove the jammed document and repeat the transmission procedure. Cause: The document may be longer than the maximum limit (see the docu- ment specifications on page 131).
Copy, Fax, or Print Jams Troubleshooting Copy, Fax, or Print Jams If t::L.EAR CCW appears in the display, there is a copy jam. There are two possible locations: the drawer or the inside of the machine (including the copy feed-out area). Remove the paper tray.
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Troubleshooting Copy, Fax, or Print Jams Open the side cover. Pull out the jammed paper care- fully. Toner may not be fixed to the pa- per. Be careful not to get any on your hands or clothes. If you cannot remove the jammed paper, pull out the paper drawer completely and remove the...
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Copy, Fax, or Print Jams Troubleshooting Push the stack of paper until it clicks, Make sure that the paper is under the corner. If there is space between the pa- per and fences, carefully move in each fence until it is flush with the paper.
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Copy, Fax, or Print Jams Troubleshooting Push the lever arm inwards lifting up the top unit, let the top unit sink slowly in place, and press down to lock it. Reinstall the optional side cas- sette or the exit cover. Replace the paper tray.
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Troubleshooting Copy, Fax, or Print Jams Paper Jams in the Optional Front Paper Feed Unit If the Paper Feed Unit is installed and you cannot remove the jammed paper as in the previous section, follow these procedure. When % is lit, open the feed unit side cover.
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Troubleshooting Copy, Fax, or Print Jams Press down the paper that is set in the unit until the bottom plate clicks. Make sure the paper fits correctly under the two metal cor- ners. Replace the feed unit to its origi- nal position.
Troubleshooting Communication problems If Messages You Receive Don’t Fit on Your Paper Breaking Down large Format Messages If the incoming document is longer than the paper in your fax machine, the machine will split it into many sheets. The tail end of the message will be reproduced at the head of the next page.
RDS (Remote Diagnostk System) Troubleshooting RDS (Remote Diagnostic System) Overview If your machine has a problem, a service technician can perform various diagnostic tasks over the telephone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine’s settings if you request it.
Operational Difficulties Troubleshooting Operational Difficulties Required Action Problem STANDBY MODE Check the power cord. Is it properly plugged into Nothing happens when the switch is the outlet? turned on. Plug it in firmly SET DOC. OR DIAL NO. is not Switch the power on.
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Troubleshooting Operational Difficulties PBX). Include the access number and a pause before the telephone number, or add pauses between the access code and the number, Frequent original misfeeds re that none of your originals exceec...
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Troubleshooting Operational Difficulties Required Action Problem Transmission cannot take place The other machine is out of order. Check the error report. Ask the other party to check their machine and correct the fault. Note: Before taking action, wait until The line is busy or noisy. the Communicating indicator goes Check that the dial tone is sent out.
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Troubleshooting Operational Difficulties Required Action Problem Is the proper paper in the paper tray? Copy paper misfeeds occur frequently. Use appropriate paper. See page 131. Is folded, wrinkled, damp, or curled paper in the paper tray? Always use dry, undamaged paper. Is the paper set properly in the paper tray? Always load paper correctly.
Troubleshooting Displayed Error Messages Displayed Error Messages CHECK AUTO-DIALING You cannot use the auto-dialer at the moment. Use the ten-key pad or the handset. NO FILE EXISTS No polling reception operations have been programmed. There are no messages in memory waiting for transmission.
Troubleshooting Error Codes SERVICE CALL i!%-~~i H Machine is out of order. Contact your service ..i..v.. representative. Error Codes When an error occurs, an error report is printed. This report includes an error code. The following table lists common error codes and a few of the possible causes.
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Troubleshooting Error Codes Code Possible Cause O-24 Memory may be full or there may be a problem with your printer, (jam need to add paper or toner). Clear memory or solve the problem with your printer. If the memory was not full, substitute reception may have been disabled.
TECHNICAL REFERENCE Operation panel Area 1 Area 2 The Communicetiing indicator lights when a fax lo- There are ten Quick Dial keys and a plate you can message is being transmitted or received. flip to get another ten keys. Use them to store individual numbers (see page 28) or groups (see 2- The Receive Files indicator lights when a fax page 37).
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TECHNICAL REFERENCE Operation panel 26 Press the Stop key to stop a transmission or a 16- Press the Enlarge key to enlarge your image. The available ratios are: 121% 129% 155% 200%. document scanning or to stop a long copy run. The machine will finish printing out the sheet being printed and then stop.
TECHNICAL REFERENCE Machine Exterior Machine Exterior 13- You can load another size of paper in the optional The main switch turns your machine on and off. paper cassette. 2- The phone connection (TEL) is where you plug in 14 Slide the lever and close the optional paper cassette the line that goes to your telephone or handset (see cover when you set a sheet of paper using manual page 143).
Access Code for Functions 6 1 to 94 TECHNICAL REFERENCE Access Code for Functions 61 to 94 Accessing functions 61 to 94 requires an access code. The sole purpose of this feature is to keep others from accidentally misadjusting the machine. This code cannot be changed, so do not rely on it as a security feature.
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TECHNICAL REFERENCE User Parameters (function 63) To change bit 3, press 3 on the tc:pt’lrJ,! y/ 4) ::&I I Ti::I-/ $35 : I!JQ!@ ;Lg!#1 key pad. Bit 3 will change from 1 to 0 or from 0 to 1. (To change bit 0, press 0, to chang$ bit 1, press 1, and so on.) Press Yes and Function.
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User Parameters (function 63) TECHNICAL REFERENCE Settings Bits & Definition 7: Clear Modes after sending a fax. off: 0 F;ETi.IRN TO HClME F’IO!;ITI!:IN Qn: 1 1: Print a center mark on faxes. off: 0 CENTER MAFiK 3: Print sender’s ID on incoming Qf!: 0 messages.
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TECHNICAL REFERENCE User Parameters (function 63) Settings Bits & Definition 0: Store incoming faxes when off: 0 machine is out of supplies. Q!l: 1 E~I_IB!~~:TI_ITE RECEPTLCIN 1: Allow automatic reception from Accept (Fred: 0 senders that do not identify Reject (RTIICSI): 1 themselves.
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User Parameters (function 63) TECHNICAL REFERENCE Bits & Definition Settings 2: Faxing & Report Toner Saving Qfj: 0 On: 1 EICONOMY PRINTIIU; MCltlE Note: If on, contrast will be set to “Normal” automatically, preserving image quality. This is available when receiving fax messages and printing reports, but not for copying or printing from a PC.
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TECHNICAL REFERENCE User Parameters (function 63) User Parameter Hints Changing your machine’s default settings These are the settings your machine assumes immediately after it is turned on, after clearing the machine, or after you or the night timer reactivates it. Many of the user parameters determine your machine’s default settings.
Copier Settings (Function 72) TECHNICAL REFERENCE Copier Settings (Function 72) Use function 72 to set the limit number of copies. Press Function, 6, and enter the access number 2222. Then press 7, 2. Press Yes Press Yes again and get this: Press No, then enter a number between 01 &...
Adjusting the Volume of Various Features TECHNICAL REFERENCE Adjusting the Volume of Various Features (Function 92) You can change the beeper (monitor) volume of the desired feature. Beeps to signal transmissions. Beeps to signal receptions. Beeps to signal on hook dialing. Beeps when a number is dialed.
TECHNICAL REFERENCE Selecting the Display’s language Selecting the Display’s Language (Function 93) If you would rather use another language for messages and displays, folllow the procedure below. The three languages available are: English, French, and Spanish. Press Function, 6, and enter the :~EL-EI::T [-&$l;l_l,$~f- y/ 4) ENl3L I :$iH access number 2222.
TECHNICAL REFERENCE Entering Characters Entering Characters Use the key pad for entering numbers. Use Quick Dial keys 1 to 8 for entering letters, the 4 & ) keys to change to another letter, the Yes key to accept a character, and Quick Dial key 09 for spaces and other characters. If at any time you make a mistake when entering a character or digit, press the Clear key to erase it.
Document & PaDer SDecifications TECHNICAL REFERENCE Document & Paper Specifications Documents (Using the Auto Document Feeder) 4.1-14.3 in (105-364 Length (automatic feed): Up to 47.2 in (1200 mm) Length (manually assisted feed in fax): 5.8-10.1 in (148-257 Width: 16-24 lb(0.050.2 Thickness Document Feeder Requirements...
TECHNICAL REFERENCE Capabilities Capabilities Functions That Can Be Used Together (Dual Access) Job you wish to carry out at the same time (Second selection) Job currently in progress (First selection) Possible, X: Not possible A: The second selection is not possible. 0: The second selection is possible,...
Specifications TECHNICAL REFERENCE File Storage You can have as many as 100 files stored in the machine: this includes memory transmission files and polling reception files. This is a theoretical maximum. The actual number of files you can have in your machine depends on the types of the documents.
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Specifications TECHNICAL REFERENCE General Specifications (main scan x subscan) Fax mode resolution: Standard: 8 x 3.85 lines/mm Detail: 8 x 7.7 lines/mm 8 x 15.4 lines/mm Fine: 16 x 15.4 lines/mm Copy mode resolution: Printer mode resolution: 300 dpi Pseudeo 600 dpi with resolution improvement technology...
APPENDIX A: INSTALLATION Before installing your machine, read the safety instructions at the beginning this manual. To install the machine, follow these procedures: 1 -Find a suitable location for the machine. 2-Remove all the pieces of tape attached to the machine and remove the red clip on the upper unit (See page 137.) 3-Install the photoconductor, cleaning pad and toner.
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Ensure there is clearance around the machine, as indicated in the dia- gram below. 15.7” ) 2.4” 17.7” above machine 27.6” NOTE: This machine generates a certain amount of ozone. Although amount generated is within safety requirements, it is recommended that, to avoid ozone buildup, you install the machine...
Removing the Clip on the Upper Unit APPENDIX A: INSTALLATION First of all, remove all the pieces of tape attached with the machine. Removing the Clip on the Upper Unit You have to remove the clip on the rear side of the upper unit before you use the machine.
APPENDIX A: INSTALLATION Installing the Photoconductor, Toner Cassette and Cleaning Pad Installing the Photoconductor, Toner Cassette and Cleaning Pad Before using the machine, install the photoconductor, toner cassette and the cleaning pad as in the following procedure: Open the upper unit and lift it until it locks in place.
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Installing the Photoconductor, APPENDIX A: INSTALLATION Toner Cassette and Cleaning Pad Shake the toner cassette from side to side. Pull out the film and remove the black sheet of the toner cassette. Slide the toner cassette into the machine as far as it will go. Gen- tly push down the cassette to se- cure it in place.
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Installing the Photoconductor, APPENDIX A: INSTALLATION Toner Cassette and Cleaning Pad Close the side cover. Push the both end of the side cover until it clicks. Push the lever arm inwards, let the top unit sink slowly in place, and press down to lock it. Note: If the top unit does not close, the toner cassette, photo- conductor or cleaning pad is not...
Attaching the Print Tray APPENDIX A: INSTALLATION Attaching the Print Tray Attach the print tray. Attaching the Auto Document Table Insert the document table into the holes on the top cover. Slide the document table until you hear it clicks. Attaching the Stop Insert the stop by pushing it in di- rection 1 as shown in the diagram.
Installing the Optional Memory Card APPENDIX A: INSTALLATION h-stalling the Optional Memory Card Switch off the power before you install the optional memory card. Slide the drawer all the way out. Remove the cover on the ma- chine. Insert the card. The side with the card type (e.g.
Connecting the Machine APPENDIX A: INSTALLATION Connecting the Machine Before using the machine, connect the machine to the telephone line properly. And plug the power cable and switch on. Make sure that it is properly connected to the telephone line and the power outlet, as shown below.
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Connecting to the Phone Lines APPENDIX A: INSTALLATION Connect the phone line cord to the fax jack marked Line.(A) Connect the other end of the line into the phone line jack (on the wall or on a cable). Connect the handset (option) or your own telephone to the jack marked Tel (B).
APPENDIX A: INSTALLATION Connecting the Power Connecting the Power IMPORTANT POINTS ABOUT POWER CONNECTION If you have to use an extension cord, make sure that it is capable of carrying 125V/15A, and that your facsimile terminal is the only piece of equipment connected to that cord.The supply from the wall outlet must not fluctuate more than 20 V either side of 115 Vat.
APPENDIX A: INSTALLATION Initial Settings & Adjustments Initial Settings & Adjustments Important: The CSI code (see below) is required by international law. You cannot legally connect a fax machine to the telephone system if the CSI code is not programmed. Further, the TTI code and the date and time of transmission must be included in the header of...
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Initial Settings & Adjustments APPENDIX A: INSTALLATION If these settings have been made before, the messages on the display will not always match those shown here. The setting already entered will appear along with the word [C:HAPil:iE:?]. In this case, press Yes to change the setting. Press Function and 6, enter the INITIAL MODE Y/NEXT,...
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initial Settings & Adjustments APPENDIX A: INSTALLATION Press Yes. The RTI programmed in step 7 appears. You should keep it. If you wish to change it, press Yes and edit the TTI. Press No to keep the TTI as is. You’ll get: Press Yes.
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APPENDIX A: INSTALLATION Initial Settings & Adjustments Setting the Phone Line (Function 62) Press Function and 6, enter the access code 2 2 2 2, then enter 62. You’ll get this: y/ NE::j::Tb Press Yes. :XL.ECT LINE Press Yes again. Press 4 &) to set your machine for a tone dial line (TT) or a pulse dial line (FE).
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APPENDIX A: INSTALLATION Initial Settings & Adjustments Setting the Date & Time (Function 91) Press Function, 6, and enter the access code 2222. Then enter 9 1. Press Yes. A date and time will appear. Change the month using * or # (* to scroll forward, or # to scroll backward) on the ten key pad and press ) to move the cursor.
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APPENDIX A: INSTALLATION Initial Settings & Adjustments Daylight Saving Time Whenever local custom requires advancing the clock or setting the clock back, use this feature. You can easily move the clock forwards when daylight saving time begins, and back when it ends. When you install the machine for the first time, take care that the setting is correct before you set the date and time.
APPENDIX B: OPTIONAL SIDE CASSETTE Installing the Side Cassette Followings are the installation procedure of the optional paper cassette and paper in it. Remove the cover just under the copy exit. Remove the cover from the cas- sette. Press on the bottom plate(or pa- per stack) until it locks in place.
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APPENDIX 6: OPTIONAL SIDE CASSETTE Installing the Side Cassette If the new paper size is legal, install the extender (see next page). Otherwise you do not need it, and you can remove it if it is installed. Pinch and hold the side fence lock, and slide the fence to the proper size setting.
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APPENDIX B: OPTIONAL SIDE CASSETTE Installing the Side Cassette Bend your stack of paper (not ex- ceeding the limit mark) and insert in the tray. Make sure the paper fits under the corners and push the side and back fence toward the paper.
APPENDIX B: OPTIONAL SIDE CASSETTE Installing the Extension Installing the Extension When you set the legal size in the optional side cassette, install the extension. Remove the extension from un- derneath the cassette as indi- cated by the arrows. Install the extension. When not using the extension, keep it stored under the bottom of the cassette.
Mini-Glossary INDEX & GLOSSARY Mini-Glossary CSI: Called Station Identification. This is your RTI: Receiving Terminal Identification This is a fax number, programmed in your machine for 20 character identification, such as your name identification purposes. During a or company name. The RTI replaces the CSI communication, it appears on the other party’s during a communication...
Mini-Glossary Certification Label Certification Label The certification is located behind the machine. The label says: Complies with radiation RICOH UNITECHNO CO., LTD. performance standards, 21 CFF Subchapter J. TSURUGASONE YASHIO-SHI SAITAMA-KEN JAPAN. MANUFACTURED: d=i7PPC21OOS...
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Faxing at a Glance Option key Select Faxing with the Fax/Copy key. Sending or picking up a fax message later (page 20 8 Fan your stack. (At most 30 one sided pages) Setting the number of pages Insert the document face up in the feeder.
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CAUTION: Ricoh shall not be responsible for any damage or expense that may result from the use of parts other than recommended parts. For good copy quality, Ricoh recommends that use genuine Ricoh toner. TONER CASSElTES 0 RICOH TONER CASSETTE...
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(document jam, copy jam, communication error indication). refer to the solving problems section in this manual. 7. It you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at l-600-FASTFIX repair and warranty information. If it is causing harm to the telephone nelwork.
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