Table of Contents

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For safe and correct use of this machine, please be sure to read the Safety Information before you use it.
Getting Started
1
Faxing
2
3
Programming
Troubleshooting
4
Operating Instructions
Basic Features

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Table of Contents
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Summary of Contents for Ricoh 4430NF

  • Page 1 Operating Instructions Basic Features Getting Started Faxing Programming Troubleshooting For safe and correct use of this machine, please be sure to read the Safety Information before you use it.
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Notes: Some illustrations in this manual might be slightly different from the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS What Do You Want to Do with This Machine? ............ 1 Notice ........................3 Safety Information ......................3 Safety During Operation ..................3 Position of the RCAUTION Label ................ 8 User Information on Electrical & Electronic Equipment ........9 Users in the EU, Switzerland and Norway ..............9 All Other Users......................9 ENERGY STAR Program ..................10...
  • Page 4 Canceling a Memory Transmission..............38 Before Pressing the Start Key..................38 While Scanning the Original..................38 When an Original Is Jammed...................38 During Transmission ....................38 While Awaiting Transmission ...................39 Immediate Transmission..................41 If the Connection Could Not Be Made..............42 Canceling an Immediate Transmission ............. 43 Before Pressing the Start Key..................43 After Pressing the Start Key..................43 When an Original Is Jammed...................43...
  • Page 5 Groups ........................78 Programming ......................78 Editing ........................82 Deleting ........................84 To delete a destination from a group..............84 To delete an entire group ..................85 Entering Characters.....................87 Available Characters ....................87 Keys .........................87 How to Enter Characters..................88 4. Troubleshooting Loading Paper in the Main Paper Tray...............91 Replacing the Toner Cartridge ................
  • Page 7: What Do You Want To Do With This Machine

    What Do You Want to Do with This Machine? This is a summary of this machine's features including which pages to consult for detailed information. I want ... Reference to specify several destinations with a single p.51 “Using Group Dials” and p.78 “Groups” to print Quick Dial key labels that can be at- p.69 “Quick Dial Key Label (Dial Label)”...
  • Page 8 I want ... Reference to prevent a received message being picked up p.37 “Printing a Confidential Message”, Ad- casually by other people vanced Featuresand p.42 “Printing Personal Box Messages”, Advanced Features to have backups automatically made of faxes I p.136 “Backup File Transmission Settings”, send Advanced Features to have backups automatically made of incom-...
  • Page 9: Notice

    Notice R CAUTION: Use of controls, adjustments, or performance of procedures other than those specified herein may result in hazardous radiation exposure. Direct (or indirect reflected) eye contact with the laser beam may cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.
  • Page 10 R WARNING: • Connect the power cord directly into a wall outlet and never use an extension cord. • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged. •...
  • Page 11 R CAUTION: • Protect the machine from dampness or wet weather, such as rain and snow. • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.
  • Page 12 • Before moving the machine, be sure to disconnect all external connec- tions, especially the power cord from the wall outlet. Damaged power cords are a fire and electric shock hazard. • To disconnect the power cord, pull it out by plug. Do not drag the cord itself.
  • Page 13 • During operation, rollers for transporting the paper and originals revolve. A safety device is being installed so that the machine can be operated safely. But take care not to touch the rollers during operation. An injury might occur. • Fire and breakdown can result from heavy accumulation of dust inside this machine.
  • Page 14: Position Of The Rcaution Label

    Position of the RCAUTION Label This machine has a RCAUTION label at the position shown below. For safety, please follow the instructions and handle the machine as indicated. The inside of the machine becomes very hot. Do not touch the inside. Doing so could result in a burn.
  • Page 15: User Information On Electrical & Electronic Equipment

    User Information on Electrical & Electronic Equipment Users in the EU, Switzerland and Norway Our Products contain high quality components and are designed to facilitate re- cycling. Our products or product packaging are marked with the symbol below. The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection sys- tems available.
  • Page 16: Energy Star Program

    ENERGY STAR Program ® ENERGY STAR Program ® The ENERGY STAR Program encourages energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions. It is an open program in which manufacturers participate voluntarily. Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multi- function devices.
  • Page 17: Energy Saver Modes

    Energy Saver Modes Energy Saver mode enables you to avoid using unnecessary power and econo- mize on electricity. Although we recommend you use this mode from the view- point of environmental consciousness, you can also turn it off. When you install this machine for the first time, Energy Saver mode is turned on by default.
  • Page 18 To exit Energy Saver mode: • In Energy Saver Standby mode, press the {Energy Saver/Clear Modes} key. • In FAX Standby mode, press any key. • Place an original. • Pick up the optional handset or the external telephone handset. Note ❒...
  • Page 19: Remarks

    Remarks Be sure to read the following information before you use this machine: • Do not turn off the power during output. Make sure that output has complet- ed before you turn off the power. • Do not open the front cover, right cover, lower right cover, main paper tray, or optional paper tray unit while paper is being printed out.
  • Page 20 • For example, if the other party's machine has A5 paper loaded and it receives a A4 size document, the A4 size image will be reduced to A5 size and printed on A5 paper. For further information, see p.79 “When There Is No Paper of the Correct Size”, Advanced Features.
  • Page 21: How To Read This Manual

    How to Read This Manual Symbols The following set of symbols is used in this manual. R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
  • Page 22: Paper Mark

    Paper Mark Paper directions in this book are shown as follows. GFKAMI0N Portrait direction for originals is shown as K, and landscape direction for orig- inals is shown as L. Portrait direction for paper in the paper tray is shown as K, and landscape di- rection for paper in the paper tray is shown as L.
  • Page 23: Manuals For This Machine

    Manuals for This Machine Basic Features (this manual) The Basic Features manual explains the most frequently used fax functions and operations. Advanced Features (on CD-ROM) The Advanced Features manual describes more advanced functions and also ex- plains settings for key operators. Each language version is in an appropriate folder on the CD-ROM in PDF file.
  • Page 25: Getting Started

    1. Getting Started Guide to Components Front View AZX004 ADF cover Front cover Cover for the ADF. Open this cover when changing the toner cartridge and the photo conductor unit Release button inside the machine. Push this button to open the ADF. Main paper tray Auto Document Feeder (ADF) Load paper here.
  • Page 26 Getting Started Optional bypass tray unit Right cover A received fax message will be printed on Open this cover to remove jammed paper paper in this tray if there is no paper fed from the paper tray. loaded in the paper trays. A received Original output tray guide message also will be printed on paper in Prevents originals from falling from the...
  • Page 27: Side View

    Guide to Components Side View AZX005 Output tray guide Ventilation Hole Pull out and raise the end fence to sup- Prevents overheating. Do not obstruct port large paper. the ventilation hole by placing an object near it. If the machine overheats, a mal- Main power switch function might occur.
  • Page 28: Control Panel

    Getting Started Control Panel ZHMS010E 0 1 keys User Function keys Each of these can be programmed for Press to move the cursor or select func- rapid access to frequently used functions. tions. {OK} key ❖ Functions programmed by default Press to answer "Yes"...
  • Page 29 Control Panel {Energy Saver/Clear Modes} key Original Type key • Energy Saver: Hold down this key for • Color Scan (Optional) about 2 seconds to manually enter En- Select when scanning color originals ergy Saver mode. The machine auto- using the optional scanner function. matically enters Energy Saver mode •...
  • Page 30 Getting Started {On Hook Dial} key Use to dial a number from the number keys without having to lift the handset. {Pause/Redial} key Pause: Inserts a pause when you are dial- ing or storing a fax number. A pause can- not be inserted as the first digit.
  • Page 31: Reading The Display

    Control Panel Reading the Display The machine status and instructions are shown on the display. Important ❒ Do not apply a strong shock or force of about 30N (about 6.8 lbf ) or more to the panel display. Otherwise, the display might be damaged. N = Newton lbf = weight pound Note...
  • Page 32: Standby Display

    Getting Started Standby Display While the machine is on standby (immediately after it is turned on or after the {Cancel} key is pressed), the following display is shown. ❖ Returning the machine to the standby display To return the machine to the standby display manually, do one of the follow- ing: •...
  • Page 33: Display Prompts

    Control Panel Display Prompts Depending on the situation, the machine will show various prompts on the dis- play. ❖ Instructions and Requests ❖ Questions ❖ Selections ❖ Status Energy Saver Mode Display When the machine is not used for a fixed period, the machine goes into Energy Saver Mode automatically.
  • Page 34: Restricted Access Display

    Getting Started Restricted Access Display When the following display appears, the Restricted Access function is on. To exit the Restricted Access display, enter your user code (the Personal Box SUB code). You can check your Personal Box SUB code on the Personal Box list. See p.170 “Printing the Box List”, Advanced Features.
  • Page 35: Turning On Or Off The Power

    Turning On or Off the Power Turning On or Off the Power Note Turn off the power. ❒ This machine automatically enters Energy Saver mode if you do not use the machine for a while. Turning On the Power Confirm that the power cord is plugged into the outlet firmly.
  • Page 36 Getting Started...
  • Page 37: Faxing

    2. Faxing Transmission Modes There are two types of transmission. Important ❒ Make sure that 100% appears on ❖ Memory Transmission the display before you turn off the The fax is stored in memory, and power. If the power is turned off then transmitted automatically.
  • Page 38 Faxing Note ❒ You can set whether the machine is in Memory Transmission mode or Immediate Transmission mode right after the power is turned on or the {Energy Saver/Clear Modes} key is pressed with the User Pa- rameters (switch 00, bit 6). See p.140 “User Parameters”, Advanced Features.
  • Page 39: Placing Originals

    Placing Originals Placing Originals You can place your originals in the Note ADF. ❒ When sending a fax, the image output at the other end depends on ❖ How to place A4, B5 JIS (Japanese the size and orientation of paper Industrial Standard), A5, 5 "x8 ",...
  • Page 40: Placing Originals In The Adf

    Faxing Adjust the original guide to Placing Originals in the ADF match the size of your originals. Align the edges of your originals Use the ADF to scan a stack of origi- and stack them in the ADF face nals in one operation. The ADF can up.
  • Page 41 Placing Originals • Originals with a smooth or shiny front surface • Thin and soft originals • Transparent originals, such as OHP transparencies or translucent paper • Originals with pencil writing on the back Note ❒ To avoid damage to important originals through mishaps such as paper jams, we recommend that you place copies of such originals.
  • Page 42: Memory Transmission

    Faxing Memory Transmission ❒ The number of pages that you can Memory Transmission is convenient because: store in memory depends on the original images and the scan set- • Fax originals can be scanned much tings. You can store up to 1280 more quickly.
  • Page 43 Memory Transmission Press the {Start} key. Dial. If you want to send the same fax to more than one destination, press the {OK} key, and then dial anoth- er destination. Repeat this step for all destinations. Note ZHMS050E ❒ If you make a mistake, press the {Clear/Stop} key, and then enter the correct number again.
  • Page 44: Canceling A Memory Transmission

    Faxing Canceling a Memory Transmission Before Pressing the Start Key When an Original Is Jammed Press the {Energy Saver/Clear Modes} Read the message in the display. key. The following displays appear one after the other. Press the {OK} key. ZHMS060E Note ❒...
  • Page 45: While Awaiting Transmission

    Canceling a Memory Transmission Press the {Job Information} key, While Awaiting Transmission and confirm that " 1. Cancel TX / RX " is displayed. Use this procedure to cancel a trans- mission after the original has been scanned. Note ❒ If transmission finishes while you are carrying out this procedure, it will not be canceled.
  • Page 46 Faxing Display the file you want to de- lete. Enter the file number with the number keys, or search using 0 or If you are unable to find the file, it has already been sent. Press the {OK} key. Press 0 or 1 to select "Yes”. Press the {OK} key.
  • Page 47: Immediate Transmission

    Immediate Transmission Immediate Transmission Immediate Transmission is conven- Place your original. ient when: Reference • You want to send an original im- mediately as it is scanning. p.33 “Placing Originals” • You want to quickly check wheth- Select any scan settings you re- er you have successfully connected quire.
  • Page 48: If The Connection Could Not Be Made

    Faxing Press the {Start} key. If the Connection Could Not Be Made If it is not possible to make a connec- tion with the number you specified because the line was busy or there was a line problem, the machine redi- als automatically.
  • Page 49: Canceling An Immediate Transmission

    Canceling an Immediate Transmission Canceling an Immediate Transmission Before Pressing the Start Key When an Original Is Jammed Press the {Energy Saver/Clear Modes} Read the message on the display. key. Remove the original. Reference p.98 “Clearing Original Jams” ZHMS060E Note ❒...
  • Page 50: Scan Settings

    Faxing Scan Settings ❖ Detail (8 × 7.7 lines/mm, 200 × 200 dpi) You may want to send many different types of fax messages. Some of these Select for originals containing may be difficult to reproduce at the small characters or when you re- other end.
  • Page 51: Original Type

    Scan Settings ❒ This machine can make copies and Note send fax messages at Extra Super ❒ When Detail and Super Fine Fine resolution, but it cannot re- are lit at the same time, 300 x 300 ceive faxes that are sent at Extra dpi is selected.
  • Page 52: Changing Scan Settings

    Faxing -Speed Mode and Standard Mode Halftone has two modes, Speed mode and Standard mode. When you select Speed mode, faxes can be transmitted faster, but the resulting images could be inferior to those sent with Stand- ard mode. Note ❒...
  • Page 53: Dialing

    Dialing Dialing There are four main ways to dial a Note number: ❒ If you make a mistake, press the {Clear/Stop} key and enter ❖ Entering numbers directly again. See p.47 “Entering Numbers Di- ❒ If you want to send this mes- rectly”.
  • Page 54: Pause

    Faxing Note Pause ❒ When this machine is requested to Press the {Pause/Redial} key when di- transfer a call (i.e. becomes a aling or storing a number to insert Transfer Station), two fax numbers about a two-second pause. are automatically stored. There- fore, the number of destinations that can be dialed from the number keys decreases by two whenever...
  • Page 55: Using Quick Dials

    Dialing Press the User Function key ( {F1} Preparation to {F10} ) in which“Tone”is pro- To use the User Function key with grammed. the Tone function programmed in, you need to assign this function to a User Function key beforehand. See p.101 “User Function Keys”, Advanced Features.
  • Page 56: Using Speed Dials

    Faxing Place your original, and then se- Using Speed Dials lect any scan settings you require. You can specify a destination simply by pressing the {Speed Dial} key and a Speed Dial code (000 to 199). Preparation Press the Quick Dial key in which You must program the destina- the destination number is pro- tion's fax number in a Speed Dial...
  • Page 57: Using Group Dials

    Dialing ❖ When not programmed in a Quick Dial Note Use the User Function key. Group ❒ “Enter No.” and “Search A/Z” Dial is assigned to {F3} as a de- are shown one after the other in fault. If this setting is changed, the display above.
  • Page 58: When Specifying A Group With A Quick Dial

    Faxing Press the {Start} key. When specifying a group with a Quick Dial When specifying a group with the Group Preparation You must program Groups in Quick Dials beforehand. See p.78 Note “Groups”. ❒ Group Dial is assigned to {F3} as a default.
  • Page 59 Dialing Enter the Group number (1 to 9) with the number keys. Note ❒ Group Number is displayed. If the group name is programmed, the group name is also dis- played. ❒ If you want to specify another Group, press the {OK} key, and then repeat step C above.
  • Page 60: Reception Modes

    Faxing Reception Modes The machine can treat incoming fax Press the {User Tools} key. messages and telephone calls in two ways. ❖ Manual Receive Use this mode if your line is shared by a fax machine and a telephone but you want to answer all calls yourself and decide whether they are fax transmissions or telephone calls.
  • Page 61: Receiving Messages In Manual Receive

    Reception Modes Press the {OK} key. Press 0 or 1 to select the recep- tion mode. Press the {OK} key. Press the {User Tools} key to re- turn to the standby display. Receiving Messages in Manual Receive In this mode you have to answer the call yourself and decide whether it is a fax or a telephone call.
  • Page 62 Faxing...
  • Page 63: Programming

    3. Programming Own Name/Fax Header/Own Fax Number ❖ Own Fax Number (Required by inter- Make sure that all necessary settings are made before connecting your ma- national law) chine to the telephone line. This is your fax machine's phone number that must include country ❖...
  • Page 64: Own Name / Fax Header

    Programming Press the {OK} key. Own Name / Fax Header The following procedure describes how to program/edit/delete Own Name and Fax Header. Press 0 or 1 until "6. Fax Infor- mation" is displayed. Programming Press the {User Tools} key. Press the {OK} key. Confirm that "...
  • Page 65: Editing

    Own Name/Fax Header/Own Fax Number Press the {OK} key. Press 0 or 1 until " 2. Fax Fea- tures " is displayed. The programmed Own Name is displayed. Press the {OK} key. If your Fax Header is the same as your Own Name, proceed to step Enter your Fax Header.
  • Page 66: Deleting

    Programming Press the {Clear/Stop} key, and Press the {OK} key. then reenter Own Name or Fax Header. Press 0 or 1 until "6. Fax Infor- mation" is displayed. Press the {OK} key. Press the {User Tools} key. The standby display reappears. Press the {OK} key.
  • Page 67: Own Fax Number

    Own Name/Fax Header/Own Fax Number Press {2}{2}{2}{2}. Own Fax Number The following procedure describes how to program/edit/delete the Own Fax Number. Press the {OK} key. Programming Press the {User Tools} key. Press 0 or 1 until " 13. G3 Ana- log Line"...
  • Page 68: Editing

    Programming Press the {OK} key. Editing Press the {User Tools} key. Press 0 or 1 until " 13. G3 Ana- log Line" is displayed. Note ❒ The code for each function that ZHMS130E appears on the display varies depending on the installed op- tions.
  • Page 69: Deleting

    Own Name/Fax Header/Own Fax Number Press the {OK} key. Deleting Press the {User Tools} key. Press 0 or 1 until " 13. G3 Ana- log Line" is displayed. Note ❒ The code for each function that ZHMS130E appears on the display varies depending on the installed op- tions.
  • Page 70: Quick Dial

    Programming Quick Dial To save time, you can program a fax Note number that you use often into a ❒ When a programmed Quick Dial Quick Dial key. Then, whenever you key is being used for a standby are sending a message to that loca- Memory Transmission, the mes- tion, just press that Quick Dial key to sages "...
  • Page 71: Programming

    Quick Dial Display the number of the Quick Programming Dial key you want to program. Press a Quick Dial key, or search Note using 0 or 1. ❒ There are 90 Quick Dials available. Press the {User Tools} key. Note ❒...
  • Page 72 Programming ❒ You can program SUB, SEP, Note SID, and PWD in this step with ❒ Label insertion allows the receiv- the Dial Option function. See er name that is programmed in a p.45 “SUB/SID (SUB Code Quick Dial or Speed Dial to be Transmission)”, Advanced Fea- printed on the fax when it is re- tures and p.47 “SEP/PWD (SEP...
  • Page 73: Editing

    Quick Dial Display the number of the Quick Editing Dial key you want to edit. Press a Quick Dial key, or search Press the {User Tools} key. using 0 or 1. Press the {OK} key. If you do not edit the number, pro- ZHMS130E ceed to step I.
  • Page 74: Deleting

    Programming Note Deleting ❒ Under rare circumstances, gar- bled characters may appear Press the {User Tools} key. during name registration if you use the {Pause/Redial} key to display the fax number of par- ties located in other countries. If this happens, simply delete the garbled characters using 0 or 1 and the {Clear/Stop} keys, and then enter the destination...
  • Page 75: Quick Dial Key Label (Dial Label)

    Quick Dial Press 0 or 1 until "2. Fax Fea- Display the Quick Dial key that you want to delete. tures" is displayed. Press a Quick Dial key or search by pressing 0 or 1. Press the {OK} key. Press the {OK} key. T h e p r o g r a m m e d d a t a ( f a x number and name) is deleted.
  • Page 76: Label Paper

    Programming Label paper GFFORM1E Quick Dial key number Destination The number of the Quick Dial key the The other party's name or Group name destination is programmed in. programmed in the Quick Dial.
  • Page 77 Quick Dial The name of an Auto Document The contents of the User Function keys The name for a document programmed as an Auto Document. The contents of the User Function keys is printed. The name of a program F A X H E A D E R 1 a n d F A X When a program is stored on the Quick HEADER2 Dial key, the name is printed.
  • Page 78: Speed Dial

    Programming Speed Dial If you program numbers in Speed Di- • Select Fax Header als, you can specify the fax number You can select to print Fax simply by pressing the {Speed Dial} Header1 or Fax Header2 on fax key and entering a three-digit Speed messages that the other party Dial number.
  • Page 79: Programming

    Speed Dial Press 0 or 1 until " 3. Prog. Programming Speed Dial " is displayed. Note ❒ There are 200 numbers available. ❒ You can specify codes 000 to 199. Press the {OK} key. Press the {User Tools} key. Display the number of the Speed Dial you want to program (000 to 199).
  • Page 80 Programming ❒ You can redial the number. Press the {OK} key. Press the {Pause/Redial} key be- The search letter is programmed. fore entering a fax number with the number keys, and the last 10 fax numbers dialed are dis- played. Press 0 or 1 to select the fax number you want to specify, and then press the {OK} Press 0 or 1 to select "On"...
  • Page 81: Editing

    Speed Dial Display the number of the Speed Editing Dial you want to edit (000 to 199). Enter the Speed Dial number with Press the {User Tools} key. the number keys, or search using 0 or 1. Press the {OK} key. ZHMS130E If you do not edit the number, pro- ceed to step...
  • Page 82: Deleting

    Programming Enter the search letter (A/a to Z/z) Deleting for Telephone Directory. Press the {User Tools} key. Press the {OK} key. Press 0 or 1 to select "On" or "Off". ZHMS130E Press the {OK} key. Press 0 or 1 until " 2. Fax Fea- tures "...
  • Page 83 Speed Dial Display the Speed Dial number you want to delete (000 to 199). Enter the Speed Dial number with the number keys or search using 0 or 1. Press the {OK} key. T h e p r o g r a m m e d d a t a ( f a x number and name) is deleted.
  • Page 84: Groups

    Programming Groups If you regularly broadcast originals to Note the same set of destinations, you can ❒ You cannot program another combine these numbers into a group. function in a Quick Dial key al- Then just select the group and each ready used for a group.
  • Page 85 Groups ❒ The combined maximum number Group1 Group2 Total of destinations you can program in Number of all groups is 390. This number can items be composed of up to 90 Quick Quick Dial Quick Dial Dial numbers, 200 Speed Dial [01] [01] numbers, and 100 numbers en-...
  • Page 86 Programming Press the {OK} key. Press the {OK} key. Confirm that " 1. Program / Delete Specify the destination using one " is displayed. of the following three methods: Press the {OK} key. Enter the fax number with the number keys. Press 0 or 1 until "...
  • Page 87 Groups Press the {OK} key. Press 0 or 1 to select whether to assign the Group to a Quick Dial key. Confirm that “Add” is selected. Press the {OK} key. If you want to assign the Group to a Quick Dial key, select “Yes”. If you do not, select “No”, and then proceed to step Repeat steps I to K for all the des-...
  • Page 88: Editing

    Programming Press 0 or 1 until " 2. Fax Fea- Editing tures " is displayed. You can edit the group name or add destinations for programmed groups. To edit a destination: Press the {OK} key. ❖ For destinations programmed in Quick Dial or Speed Dial Edit the contents of the pro- grammed Quick Dial or Speed Di-...
  • Page 89 Groups Press the {OK} key. Press the {OK} key. Confirm that “Yes” is selected. Confirm that “Add” is selected. If you do not add a destination, To add another destination, re- press 0 or 1 to select “No”, and peat steps then proceed to step If you finished adding a destina- Press the {OK} key.
  • Page 90: Deleting

    Programming Perform one of the following pro- Deleting cedures: Note When the group was assigned to ❒ When a programmed Group is be- a Quick Dial key ing used for a standby Memory Transmission, you cannot delete A Press 0 or 1 to select whether the destination for the Group.
  • Page 91: To Delete An Entire Group

    Groups Press the {OK} key. Press 0 or 1 to select "Delete". Confirm that " 1. Program / Delete Press the {OK} key. " is displayed. Press the {OK} key. Press 0 or 1 to display the desti- nation you want to delete. Press 0 or 1 until "...
  • Page 92 Programming Press 0 or 1 until " 2. Fax Fea- tures " is displayed. Press the {OK} key. Confirm that " 1. Program / Delete " is displayed. Press the {OK} key. Press 0 or 1 until " 6. Delete Group Dial "...
  • Page 93: Entering Characters

    Entering Characters Entering Characters This section describes how to enter characters. Available Characters • Letters: ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz • Symbols: – _ (space) . , ( ) / @ & $ !” ' # p % + : ; < = > ? ^ [ ] ` { | } ∼ •...
  • Page 94: How To Enter Characters

    Programming • QWERTZ layout How to Enter Characters The following procedure describes how to enter characters. Note ZHMS340E ❒ When you enter a character, it is • AZERT layout displayed at the position of the cursor. If there is a character at the cursor position, the entered char- acter is displayed before the char- acter.
  • Page 95 Entering Characters • Multi Copy Reception See p.123 “Multi-copy Recep- -Wild Cards tion”, Advanced Features. When you program other parties' • Specified Tray Own Name or Own Fax Numbers for See p.125 “Specified Tray”, Ad- multiple destinations, you can pro- vanced Features.
  • Page 96 Programming...
  • Page 97: Troubleshooting

    4. Troubleshooting Loading Paper in the Main Paper Tray If there is no paper in the main paper Important tray, the B indicator on the control ❒ Do not stack paper over the lim- panel lights. it mark. Use the following procedure to load paper.
  • Page 98: Replacing The Toner Cartridge

    Troubleshooting Replacing the Toner Cartridge When the Add Toner indicator (D) R CAUTION: starts to blink, the toner cartridge is • Keep toner (used or unused) and almost empty. About 50 pages can be toner cartridges out of reach of printed while the Add Toner indica- children.
  • Page 99 Replacing the Toner Cartridge Important Prepare the new toner cartridge. ❒ Used toner cartridges can be recy- Hold the cartridge horizontally cled. Please contact the seller of and shake it gently from side to this machine. side a few times. ❒...
  • Page 100 Troubleshooting Close the front cover. ZHMH100E Important ❒ The front cover will not close properly if the toner cartridge is set into the machine incorrectly. If the cover will not close, re- move the cartridge and set it again. -When Toner Runs Out Even if toner runs out and the Add Toner indicator (D) is lit, transmis- sion operations are possible.
  • Page 101: Toner Cartridge Storage

    Toner Cartridge Storage Toner Cartridge Storage R WARNING: • Do not incinerate used toner or toner cartridge. Toner dust might ignite when exposed to an open flame. Dispose of used toner cartridge in ac- cordance with local regula- tions. R CAUTION: •...
  • Page 102: Adjusting Volume

    Troubleshooting Adjusting Volume You can change the volume of the fol- Press the {User Tools} key. lowing sounds the machine makes: ❖ On Hook Sounds when you press the {On Hook Dial} key. ❖ Transmission Sounds when the machine sends a message.
  • Page 103 Adjusting Volume Press the {OK} key. Press 0 or 1 to select the item you want to adjust, and then press the {OK} key. Press 0 or 1 to adjust the vol- ume. Press the {OK} key. If you want to adjust another item, repeat steps G to I.
  • Page 104: Clearing Original Jams

    Troubleshooting Clearing Original Jams If an original is jammed, the hindica- Close the ADF unit and ADF cov- tor blinks and “ Clear Misfed Orig- er making sure they click firmly “ is displayed. inal(s) into place. Perform the following procedure to clear the jammed original.
  • Page 105: Clearing A Copy, Fax, Or Print Jam

    Clearing a Copy, Fax, or Print Jam Clearing a Copy, Fax, or Print Jam R CAUTION: Open the blue cover. • The fusing section of this ma- chine might be very hot. Caution should be taken when removing misfed paper. •...
  • Page 106 Troubleshooting When paper is caught in the right cover A Pull out the jammed paper. Close the right cover making sure it clicks firmly into place.
  • Page 107: Error Messages

    Error Messages Error Messages The following messages may appear while you are operating or programming the machine. Message Causes and Solutions No Files Exist One of the following: • There are no documents in memory waiting for trans- mission. • Incorrect file number is entered. Check the file number and try again.
  • Page 108 Troubleshooting Message Causes and Solutions Machine is in Use. Please Wait Machine cannot print a list/file, because the plotter is not ready. Call Service Machine is out of order. Contact your service representa- tive. This Dial is in Use. Cannot Delete. This Quick Dial or Speed Dial is being used (such as for a This Dial is in Use.
  • Page 109: Indicators

    Indicators Indicators Problem Causes Solutions B is lit red. Paper has run out Load paper. See p.91 “Loading Paper in the Main Paper Tray”. D is lit red. Toner is exhausted Replace the toner cartridge. See p.92 “Replacing the Toner Car- tridge”.
  • Page 110: Solving Problems

    Troubleshooting Solving Problems This table lists some common problems and their solutions. Problem Solutions Reference Cannot transmit or receive. The telephone line may p.196 “Connecting to a Telephone have become disconnected. Line”, Advanced Features Make sure it is correctly con- nected.
  • Page 111 Solving Problems Problem Solutions Reference Cannot print onto paper Make sure the paper size de- p.180 “Changing the Paper Size”, even though it is of an ap- tection plate for the main Advanced Features propriate size. paper tray or optional paper tray unit matches the paper size actually loaded in that tray or unit.
  • Page 112: When Things Don't Go As Expected

    Troubleshooting When Things Don't Go as Expected This table lists operations which allow you to cancel Memory Transmission, Im- mediate Transmission, or copying, or to exit Energy Saver Mode. Problem Solutions Reference You want to cancel a Memory If the original is being p.38 “Canceling a Memory Trans- Transmission.
  • Page 113: Printing The Help List

    Printing the Help List Printing the Help List Press the {Help} key and {Start} key to print a copy of the Help List which contains brief descriptions about the following features: • Immediate/Memory Transmis- sion • Canceling Memory Transmission • Programming/Clearing Quick Di- •...
  • Page 114: Index

    INDEX Dial label , 69 Display , 22 300 × 300 dpi , 44 Editing Add Toner indicator , 22 Groups , 82 ADF , 34 Quick Dial , 67 ADF cover , 19 Speed Dial , 75 Adjusting Volume Energy Saver/Clear Modes key , 23 Alarm , 96 Energy Saver key , 23...
  • Page 115 Loading Paper , 91 Quick Dial , 64 Load Paper Indicator , 22 Deleting , 68 Lower right cover , 19 Dialing , 49 Low-power Mode , 10 Dial label , 69 Editing , 67 Programming , 65 Quick Dial Key Flip Plate , 23 Main Paper Tray , 91 Quick Dial keys , 23 Main paper tray , 19...
  • Page 116 tonal signals , 48 Tone , 48 Toner Cartridge Replacing , 92 Storage , 95 Transmission Modes , 31 Trans. Option key , 22 Troubleshooting , 91 Error Messages , 101 TTI→Fax Header , 57 User Function keys , 22 User Tools key , 22 Ventilation Hole , 21 Volume , 96...
  • Page 117 MEMO...
  • Page 118 MEMO H557-8201...
  • Page 119 The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.co.jp/fax/ce_doc/ and selecting the product applicable. In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON.
  • Page 120 Printed in The Netherlands GB GB H557-8201...

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