Printronix SL5000r User Manual page 343

Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Ribbon Low
RIBBON OUT
Load Ribbon
SECURITY CODE
VIOLATION
SECURITY
VIOLATION
SOFTWARE
ERROR*
Recycle Power
Speed Exceeds
Validator Limit
Can User
Explanation
Correct?
Yes 1. The supply spool is
getting low.
2. If there is a large
amount of ribbon
still on the supply
spool, then the
Ribbon Low
message is being
displayed falsely.
Yes 1. The ribbon supply
spool is empty.
2. The ribbon has
broken.
Yes The software being
used is not correct for
the printer.
Yes The security key is
missing.
Yes/No 1. Application
software tried to
perform an illegal
printer function.
2. There are
damaged logic
circuits on the
controller PCBA.
Yes The Print Speed or
Slew Speed value is
above 6 IPS as the
power-up default with
the validator option
installed, or the user
attempted to increase
Print Speed or Slew
Speed above 6 IPS.
Fault Messages
Solution
1. Replace ribbon.
2. Disable Ribbon Low in the
MEDIA CONTROL menu.
1. Replace ribbon.
2. Reinstall ribbon.
1. Load the correct software.
2. Power off the printer for 15
seconds, then power back
on again. If the problem
persists, contact your
authorized customer
service representative.
Install the security key.
1. Recycle the printer power.
If possible, print a job that
has previously worked.
2. If the problem persists,
contact your authorized
service representative.
Change the Print Speed or
Slew Speed value in the
MEDIA CONTROL menu to 6
IPS or less when using the
validator option, and save the
new value as the power-up
default.
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