Os Upgrade Troubleshooting - Motorola MK1250-0N0DAKBNTWR - Symbol Micro Kiosk MK 1250 Product Reference Manual

G - 6 MK1200 MicroKiosk for CE .NET 4.2 Product Reference Guide

OS Upgrade Troubleshooting

• Monitor Upgrade Troubleshooting on page
• Partition Table Upgrade Troubleshooting on page G-6
• Command File Upgrade Troubleshooting on page G-6
NOTE If OS upgrading repeatedly fails when using a CF card, use the Fat-16 system to format the CF card
before saving the upgrade files.
OS Upgrade Troubleshooting
Table G-2
Problem
Monitor Upgrade Troubleshooting
Downloading Message, error
screen
MK1200 does not boot after
performing a monitor update
Partition Table Upgrade Troubleshooting
Downloading Message, error
screen
Data Abort Exception Error
Command File Upgrade Troubleshooting
The error message
mon>
displays
G-6.
Possible Causes
Monitor upgrade error. Remove power from the MK1200, and restore
power to reboot the MK1200. Hold the A button
during the reboot. The IPL main menu displays.
Repeat the monitor upgrade procedure.
Monitor upgrade failure. Failures during the monitor upgrade often render
the MK1200 inoperable. If the MK1200 does not
boot after performing a monitor update, contact the
Symbol Global Customer Interaction Center.
Partition table upgrade Remove power from the MK1200, and restore
error. power to reboot the MK1200. Hold the A button
during the reboot. The IPL main menu displays.
Repeat the partition table upgrade procedure.
Partition table upgrade Remove power from the MK1200, and restore
error. power to reboot the MK1200. Hold the A button
during the reboot. The IPL main menu displays.
Repeat the partition table upgrade procedure.
Command file upgrade Remove power from the MK1200, and restore
error. power to reboot the MK1200. Hold the A button
during the reboot. The IPL main menu displays.
Repeat the partition table upgrade procedure.
Possible Solutions