Troubleshooting - Motorola DS9208 Product Reference Manual

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Troubleshooting

Troubleshooting
Table 3-1
Problem
The aiming dot does not
appear when pressing the
trigger.
Digital scanner emits short
low/short medium/short high
beep sequence (power-up
beep sequence) more than
once.
Digital scanner emits aiming
dot, but does not decode the
bar code.
Possible Causes
No power to the digital scanner.
Incorrect host interface cable is
used.
Interface/power cables are loose.
Digital scanner is disabled.
If using RS-232 Nixdorf B mode,
CTS is not asserted.
Aiming dot is disabled.
The USB bus may put the digital
scanner in a state where power to
the scanner is cycled on and off
more than once.
Digital scanner is not programmed
for that bar code type.
Bar code symbol is unreadable.
The aiming dot is not centered on
the symbol.
Picklist mode is preventing the
digital scanner from decoding all bar
codes in the field of view.
Possible Solutions
If the configuration requires a power
supply, re-connect the power supply.
Connect the correct host interface
cable.
Re-connect cables.
For IBM 468x and USB IBM hand-held,
IBM table top, and OPOS modes,
enable the digital scanner via the host
interface. Otherwise, see the technical
person in charge of scanning.
Assert CTS line.
Enable the aiming dot. See
Aiming Pattern on page 4-14.
Normal during host reset.
Program the digital scanner to read that
type of bar code. See Chapter 10,
Symbologies.
Scan test symbols of the same bar
code type to determine if the bar code
is defaced.
Center the aiming dot on the symbol.
See Aiming in Momentary Trigger
Mode on page 2-7.
Disable Picklist mode. See
Mode on page 4-23.
Trigger
Picklist