Glossary Of Terms - HME NEXEO Instruction Manual

Glossary of Terms

Attenuation: Attenuation is a telecommunications term that refers to a reduction in signal strength
commonly occurring while transmitting analog or digital signals over long distances. Attenuation is
historically measured in dB, but it can also be measured in terms of voltage.
AOT (Automated Order Taking): Is a store-level voice AI ordering feature that uses a bot to take
customer orders in the drive-thru so that staff are available to perform other roles in the restaurant.
Base Station: This is the central control unit for your system. The Base Station interfaces with all
system components, including the Cloud. System features are configured and controlled here; head-
sets are also paired here.
ClearSound: This is a patented digital processing technology used to remove background noise from
audio transmissions.
CSV: Comma-Separated Value is a file containing values separated by a delimiter and formatted as a
database table.
DHCP: Dynamic Host Configuration Protocol is a network management protocol used on UDP/IP net-
works. A DHCP server dynamically assigns an IP address and other configuration parameters to each
device on a network so they can communicate with other IP networks.
Dropout: This is the term used when a vehicle is present at a detection point but not detected by the
system.
Ellipsis (More) icon: This icon is represented by three vertical blue dots and indicates there are addi-
tional options available when tapped.
Gateway: A device (usually a router) that connects one or more computers on a network to other
networks.
Ghost Car/Vehicle: This is the term used when there are detection anomalies that occur when a ve-
hicle is detected at one detection point but not detected at another. There are a few reasons why this
can occur; for example, a vehicle drives over a detection point and then leaves the lane before reach-
ing the next detection point or vice versa. Another example is if vehicles are too close together but are
detected as one vehicle. Or if a vehicle moves too quickly across one of several detection points to be
detected.
Headset: This is the device worn by your crew/staff and used for 2-way communication between
employees and customers. The AIO (All-In-One) headset consists of an earpiece with button/keypad
controls and a wrap-around microphone.
HME CLOUD: This is a remote server used by your system. It allows your system to access and
store data via the internet. It also provides access to other systems in your network connected to the
HME CLOUD.
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