Aot - HME NEXEO Instruction Manual

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AOT

NOTE:

Automated Order Taking (AOT) also requires a connection with a service provid-

er. Please contact your brand/chain administration for further information. This

tab/page is only visible if your system is configured for AOT.

What is this screen for? Tap on the AOT tab. This is where you can adjust volume levels for your

store's Automatic Order Taking system. Individual controls can be used to adjust specific audio fea-

tures. Move the slider knob to the left or right to decrease or increase the volume, respectively.

AOT VOICE: This controls the volume level of the bot voice heard by the customer.

AOT ESCALATION TONE: This controls the volume level of the escalation tone sent to crew members

when human intervention is required during the ordering process.

For more AOT information, see "Chapter 7 - AOT" on page 44.

Fig. 3.4

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