HME NEXEO HDX Crew Quick Reference Installation Manual

1
1. Before you begin, survey the premises with the store
manager to determine the best mounting locations for
each component. Take into consideration:
• The system requires a region code to function, so an
internet connection and an HME CLOUD account
are necessary. Connect and verify first before install-
ing the RT7000.
• Cable lengths for the hardwired components.
• Proximity to power outlet and network router.
• Base station accessibility to all crew members and in
an area free from obstructions.
• The base station mounting height should be be-
tween shoulder and eye level for someone of aver-
age height (see Fig. 1.1).
• Choosing a good RT7000 (transceiver) mounting
location is critical (see Step 5, Fig. 1.3, 1.4, and
Component Notes on page 3 for more details).
See page 4 for tools/equipment required.
ONMIDIRECTIONAL RANGE
BASE STATION
HME
Fig. 1.1
2
2. Set up and connect power to the AC70 battery charger.
Insert BAT70 batteries to begin charging. Up to four
batteries can be charged at one time. See "Component
Notes" for more information.
© 2022 HM Electronics, Inc. All rights reserved.
NEXEO | HDX™ Crew Communication Platform
QUICK REFERENCE INSTALLATION GUIDE
3 3. If you are replacing an existing HME product such as
®
EOS , mounting the base station close to the location
of the base station you are replacing may enable you
to use the existing wires/cables without having to route
new wires. However, verify the wires/cables are in good
condition before using them. Open the base station and
mark the mounting location on the wall through the four
mounting holes at each corner inside the base station
(see Fig 1.2). Mount the base station using the hardware
provided.
Latches
1 1
PCBA
J?400 Ethernet
J4500 J4501
Remote
J3000 J3200
Module 1
J?300
J803
Micro
Remote
J3400
USB
Module 2
1
J2003 Remote
J804 J3600
Mounting Module 3
Serial
Debug Remote
1 J3800
Holes Module 4
J200
USB J805
J?301
1
J600
J1
1
GND
J802
J201 J800 J801
DC -
1
1 1 1
DC +
1
Base Station
opened
Fig. 1.2
4
4. Mount the base station power supply. Mark the mounting
location on the wall through the mounting holes. Mount
the power supply using the hardware provided.
5
5. Critical Step: Loosely mount the RT7000 in a central lo-
cation for optimal coverage (until range tested in steps 9
& 10 using the Installation Wizard). For example, notice
Fig. 1.3 and 1.4. They show two different store layouts
with specific targeted areas where the headsets are
primarily used. In these examples, the location selected
for the RT7000 (represented by the small blue rectangle)
offered the best coverage indicated by the blue circled
areas. Each store required the RT7000 to be mounted in
a different but central location to provide the best all-
around coverage unique to the store's need. Store layout
and obstructions also affected placement and range.
(see "Component Notes" on page 3 for more details
on the RT7000 placement).
CAUTION: If the RT7000 needs to be relocated, wait at
least 5 seconds after unplugging it before reconnecting
the cable to the same base station port, or use a differ-
ent base station port.
SERVICE WINDOW
SERVICE WINDOW
BASE
STATION
BASE
STATION
KITCHEN
INDOOR
SEATING AREA
INDOOR
APPLICANCES AND
SEATING AREA
FOOD PREPARATION
RT7000
RT7000
OUTDOOR
OUTDOOR
SEATING AREA
SEATING AREA
SHELVING
Fig. 1.3
Wait Areas
Typical Single-Lane Drive-Thru Store
1 2
QSR Aerial/Plan View
Sidewalk Present
Window
RT7000
KITCHEN
Dining/Seating Area
Parking Lot
Fig. 1.4
= Personnel with headsets
SHELVING
SHELVING
KITCHEN
STORAGE
STORAGE
APPLICANCES AND
FOOD PREPARATION
SHELVING
MENU &
MENU &
SPEAKER POST
SPEAKER POST
= Personnel with headsets = Personnel with headsets
Pay
Window
O ce
BASE
STATION
Appliances and
Food Preparation
Menu &
Order
Drive-Thru
Point
Lane
Entrance
PUB-00076
Rev D 02/03/22