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V-Series Panels User Guide PN: 399G037 Rev: A 03/22/13...
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No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company. Clear-Com Offices are located in California, USA; Cambridge, UK; Montreal, Canada; and Beijing, China.
Contents Important Safety Instructions ................9 Safety symbols ..........................10 Mains power cord ..........................10 Introduction ...................... 11 V-Series Panels covered by this guide ................. 11 Further information ........................ 12 Overview ......................13 Headset connector options ....................13 Expansion panel options ....................... 13 Front panel lights and controls ....................
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Auxiliary levels (volume) control .................... 28 Listen Again ........................... 29 Up / Down buttons on lever key and pushbutton panels ............29 Rotary control on rotary panels ..................... 29 4.10 Dial pad (2RU and desktop panels) ..................30 4.11 Push-To-Talk (PTT) operation ....................31 4.12 Status LEDs (Tallies) ......................
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5.5.5 RESET XPTS (Reset Crosspoints) menu ..............66 SYS CONFIG (System Configuration) menu ................ 66 5.6.1 PARTY LINE configuration menu .................. 68 5.6.2 FIXED GRP configuration menu ................... 70 5.6.3 LOCAL PNL (Local Panel) configuration menu ............72 5.6.4 LOCAL KEYS configuration menu ................73 5.6.5 ATTRIBUTES menu ......................
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6.3.6 DHCP menu ........................ 127 6.3.7 SUBNETMASK (Subnet Mask) menu ................. 127 6.3.8 CON TYPE (Connection Type) menu ................. 128 CONFIRM CLEAR menu ....................129 IP menu map ........................130 Installing V-Series panels ................131 Placing panels ........................131 7.1.1 Placing rack mounted panels ..................
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7.5.5 Page Override ......................159 Panel-to-matrix card baud rate .................... 159 Maintaining V-Series panels ................. 160 Accessing the Local Maintenance Menu (LMM) ..............160 Navigating the LLM menu ....................161 8.2.1 Use of displays ......................161 Commands .......................... 162 8.3.1 version .........................
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10 Glossary ......................183 V-Series Panels User Guide...
1 Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Safety symbols Familiarize yourself with the safety symbols in Figure 1: Safety symbols. These symbols are displayed on the apparatus and warn you of the potential danger of electric shock if the system is used improperly. They also refer you to important operating and maintenance instructions in the product user manual.
2 Introduction This guide describes how to install, use and maintain V-Series™ user panels from Clear-Com® V-Series user panels are fully compatible with both the Eclipse and Eclipse HX digital matrix systems, and are available in 12-key and 24-key pushbutton, rotary and lever key formats. The panels incorporate a wide range of advanced features to enhance usability and audio performance, including: •...
2.2 Further information V-Series documentation is available from your product CD-ROM. For more information about the V- Series family of panels, see: http://www.clearcom.com/product/digital-matrix/user-panel For more information about the Eclipse and Eclipse HX digital matrix systems, referenced by this guide, see: http://www.clearcom.com/product/digital-matrix.
3 Overview This chapter provides an overview of the V-Series family of panels, including: • Headset connector and expansion panel options. • Front panel lights and controls. • Key display and fonts. Tip: For a brief description of all the V-Series panels covered by this guide, including product numbers, see Table 1: V-Series Panels covered by this guide.
3.3 Front panel lights and controls 3.3.1 V12LD Figure 2: V12LD front panel lights and controls 3.3.2 V12PD Figure 3: V12PD front panel lights and controls V-Series Panels User Guide...
3.3.7 V12LDE Figure 8: V12LDE front panel lights and controls 3.3.8 V12PDE Figure 9: V12PDE front panel lights and controls 3.3.9 V12RDE Figure 10: V12RDE front panel lights and controls V-Series Panels User Guide...
3.4 Key display window The key display window is located next to the selection pushbutton, lever key or rotary control. You can access assigned labels either by pushing the selection control (pushbutton and rotary panels) or toggling (lever key panels). Each key display window can be assigned as many as nine labels, one each from the main page and the eight shift pages.
3.4.1 Navigating the key display window Figure 14: Navigating the key display window Feature Description / comments Label Field 10 character field for the key label. Latch Indicator Indicates the talk/listen status of the key. A down arrow indicates that the key is a latched talk key, an up arrow indicates a latched listen key.
3.4.3 Navigating the Reply key display window Figure 19: Navigating the Reply key display window Feature Description / comments Label Field 10 character field for the Reply / caller label. Latch Indicator Indicates the latch status of the key. As the Reply key is non-latching these indicators are not displayed.
3.5 Supported fonts in V-Series panels Font Description / comments The backslash is a Yen character. This is a size-maximized font (no Basic Latin descenders, lower-case characters are not relative in size to upper- case characters). This covers Unicode 32 to 127 (decimal), 0x20 to 0x7F (hex).
4 Using the Front Panel Controls This chapter describes the functionality of the V-Series front panel controls in detail, including the lever key panels, pushbutton panels and rotary control small functional differences between panels. Tip: For a brief description of all the V-Series panels covered by this guide, including product numbers, see Table 1: V-Series Panels covered by this guide.
4.4 Menu V-Series panel functions are configured in Menu mode. You enter Menu mode by pressing and releasing the Menu button. When the panel enters Menu mode, the display windows are cleared of labels and the panel menus are displayed. The blue menu LED is lit.
4.7 Listen Again Note: The Listen Again feature is configured in ECS / EHX. For more information, see your ECS / EHX documentation. Pressing the auxiliary volume control switch momentarily activates the Listen Again feature. The last stored audio will be replayed (this feature is configured in ECS / EHX).
The label display changes to TEL RELEAS, and the telephone is put back on the hook. All latched keys on the local system are unlatched, killing all routes to the telephone. After approximately 5 seconds, the display starts displaying the configured label again. If the panel does not have Remote Line Release configured, then the call signal is sent to the label instead.
4.11 Push-To-Talk (PTT) operation Push-To-Talk (PTT) operation on V-Series panels is performed using a PTT switch on either: • The panel headset. • The auxiliary audio connector on the rear of the panel. The operation of PTT on the V-series panels is configured in Headset PTT Function in ECS / EHX.
4.12 Status LEDs (Tallies) Status LEDs (tallies) indicate the status of a key, audio route, or menu option. Note: In the case of lever key panels, the status LEDs are set under the display windows. In pushbutton panels, the push buttons themselves act as status indicators, and there are no separate LEDs.
4.13 Communication errors If the panel loses data communication with the matrix frame, the following message is displayed: Waiting for Eclipse When data communication is restored, the panel automatically returns to normal operation. 4.14 Lever key panels Lever keys can: •...
When the pushbutton is inactive, the pushbutton is lit either red, green amber (depending on whether it is configured as a talk (red), listen (green) key, or talk and listen (amber) key. When the pushbutton is active, the pushbutton is lit either bright red, green, or amber, according to how it is assigned.
4.16.1 Using rotary panel keys By default, the talk label is displayed on a key, unless a listen only label is configured for the key. In assignment panel mode, the talk labels are shown on possible IFB destinations and the listen labels are shown when the user is selecting an IFB source.
4.16.3 Assignment Panel (AP) mode and the COM key Assignment Panel (AP) mode is enabled in ECS / EHX. AP mode enables you to add members to local partylines (conferences), local Fixed Groups, and route local audio sources to Global IFBs. There are three ways to access AP mode on rotary panels: •...
Figure 21: Rotary Panel latched and unlatched talk to IFB 4.16.5 Rotary panel Forced Listen Forced listen key operation on rotary panels differs from lever key and pushbutton panels. A forced listen key on a rotary panel will show the rotary control lit bright green to indicate active listen.
4.16.6 Rotary panel Reply key GPI operation Connecting a footswitch (or other type of switch) to GPI 3, which is preassigned to the Reply key, the panel will not clear the item that is currently being viewed on the reply stack when you release the switch.
5 Using the Menu System This chapter describes the structure and functionality of the V-Series menu system. Tip: For a brief description of all the V-Series panels covered by this guide, including product numbers, see Table 1: V-Series Panels covered by this guide. 5.1 Navigating the menu system To enter menu mode, press the menu button on the front panel to display the top level menu.
To scroll through label lists: • On lever key and pushbutton panels, use the up/down volume control buttons. • On rotary panels, use the rotary control. Note: You can access the following menus directly using the dial pad on the 2RU and desktop panels: 1 - Dial menu 2 - Local Exclusive...
Figure 24: Fast Key Assign for desktop panels 5.2.1 The Dial code The fast key assign requires 3 to 5 key presses for a dial code number to use. The dial code number will be displayed on the reply key as the user is dialling it. The first port number dial code will be 1 and all entity types will be 1 indexed.
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Assigning keys Select one of the flashing keys by pressing one of the following: • The pushbutton on pushbutton panels. • The key down on lever key panels. • The talk button on rotary panels. The selected destination port will be assigned to that key. When a key has been assigned, the talk/listen attributes are defined in ECS / EHX.
Deleting key assignments To delete a key assignment, press the # key followed by the * key. The Reply key displays DELETE? and all the keys that can be deleted flash. To delete the assignments on one of the flashing keys, press: •...
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The main menu options are as follows: Menu option Description / comments SYS INFO Comprises menu options that enable panel keys and nearby panels to be viewed. LOCAL PREF Comprises menu options that enable you to configure preferences on the panel, such as brightness levels, timeouts and audio levels.
5.4 SYS INFO (System Information) menu The System Information (SYS INFO) menu enables you to view all the partylines and Fixed Groups programmed on the local system. Figure 29: Sys Info menu on rack mounted panels Figure 30: Sys Info menu on desktop panels V-Series Panels User Guide...
The SYS INFO menu provides access to the following options: Menu option Description / comments VIEW KEYS Enables you to view the panel key settings. PARTY LINE Lists both the available partylines and members of partylines. FIXED GRP Lists both the available Fixed Groups and members of Fixed Groups.
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Figure 33: VIEW KEYS menu on desktop panels KEY INFO menu The VIEW KEYS > KEY INFO menu provides information about the selected key. Figure 34: KEY INFO menu on rack mounted panels V-Series Panels User Guide...
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Figure 35: KEY INFO menu on desktop panels The items in italics in the above figures (together with LIST) are system and configuration dependant as follows: Variable Description / comments Attributes May be any of the following: Talk, Talk + Lstn, Talk + FL (Forced Listen), Dual T+L, Listen or Force Lstn Name of the system that the entity the label refers to belongs to.
5.4.2 PARTY LINE menu The PARTY LINE menu option displays the partylines available to the panel. Use the up/down volume buttons or the rotary control on the Reply key (VIEW PL) to scroll through the available partylines on the panel display. Select one of the partylines to display the membership menu for that partyline.
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PL MEMBERS menu Figure 38: Partyline members menu for rack mounted panels Figure 39: Partyline members menu for desktop panels The PARTY LINE > PL MEMBERS menu shows you the members of the partyline you selected in the PARTY LINE menu. Use the volume up/down buttons or the rotary control on the Reply key (PL MEMBERS) will scroll through the list of party line members.
5.4.3 FIXED GRP menu The FIXED GRP menu displays a list of all the Fixed Groups available to the panel. Figure 40: Fixed Group menu for rack mounted panels Figure 41: Fixed Group menu for desktop panels Use the Reply key (VIEW FG) up/down volume buttons or rotary control to scroll through the available fixed groups on the panel display.
5.4.4 NEAR PNLS menu Selecting the NEAR PNLS menu option on the main menu will display the labels associated with panels configured as Nearby Panels in ECS / EHX. Note: Panels designated as Nearby Panels are within hearing distance of each other, which means that an audio link between panels could result in an audio feedback loop (howlround).
5.4.5 MONITORS Menu The MONITORS menu displays a list of the ports monitoring the current panel. Use the up/down buttons or rotary control on the Reply key (MONITORS) to scroll through the list of monitoring ports. Tip: To return to the SYS INFO menu press the Reply key or Reply key talk button (MONITORS).
5.4.6 FL SOURCE Menu The FL SOURCE menu option lists all the forced listen sources configured in the system. Note: A forced listen is a permanently enabled audio path set up in ECS / EHX between a source and a destination, allowing the destination to listen to the source without the source having to activate a talk key.
5.4.7 FL DEST menu Pressing the FL DEST key or talk button will display all the forced listen destinations configured on the panel. Figure 48: Forced listen destination menu on rack mounted panels Figure 49: Forced listen destination menu on desktop panels Use the volume up/down buttons or rotary control on the Reply Key (FL DEST) to scroll through the list of forced listen destinations.
5.5 LOCAL PREF (Local Preferences) menu Select the LOCAL PREF (Local Preferences) menu option from the main menu to display the panel setups that may be changed locally rather than in ECS / EHX. If the PIN code has been enabled in ECS / EHX, the panel will request PIN code entry before allowing access to the local preferences menu.
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Figure 52: Local preferences menu for rack mounted panels Figure 53: Local preferences menu for desktop panels The LOCAL PREF menu provides access to the following menu items: Menu option Description / comments Displays the timeouts setting menu. TIMEOUTS LEVEL ADJ Displays the menu to set the audio levels for the microphones, headset and loudspeaker.
5.5.1 TIMEOUTS menu The LOCAL PREF > TIMEOUTS menu displays the Answerback and Listen Again timeout settings. The Answerback timeout controls the length of time an unanswered call remains in the Reply key stack. If the value is set to OFF (0 seconds) or the function is disabled, calls will remain in the Reply key stack until actioned.
The TIMEOUTS menu provides access to the following menu items: Menu option Description / comments Enables you to set the panel answerback timeout. Values range from 0 ANSWERBACK (OFF) to 60 seconds in 10 second steps. DISABLE Disables Answerback timeout. Enables you to set the Listen Again timeout.
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Figure 58: Level adjust menu for desktop panels This menu adjusts the audio gain values for gooseneck panel microphone and headset microphones to preset levels of 20, 40, 50, 60, 70 or 80 db. The sidetone levels can be set for the first headset (front panel connector) and the second headset (auxiliary audio connector).
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R SIDETONE First headset right sidetone level. The key status (lever key) or pushbutton or talk button (rotary) is illuminated when the right sidetone is on. To toggle right sidetone between ON and OFF press the key pushbutton or press the lever key down or press the talk button (rotary).
5.5.3 BRIGHTNESS menu The BRIGHTNESS menu enables you adjust the brightness settings for the panel. Figure 59: Brightness menu for rack mounted panels Figure 60: Brightness menu for desktop panels Use the up/down buttons or rotary control on the Reply key to alter the brightness of the displays.
5.5.4 MESSAGE menu Use the MESSAGE menu to enable outgoing messages to be recorded, reviewed, output to audio and erased. Figure 61: Message menu for rack mounted panels Figure 62: Message menu for desktop panels V-Series Panels User Guide...
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The MESSAGE menu provides access to the following menu options / actions: Menu options / Description / comments actions RECORD When you press the RECORD button, you can record up to 10 seconds of audio from the microphone into an audio file on the panel. Text inverts while the button is pressed.
5.5.5 RESET XPTS (Reset Crosspoints) menu The RESET XPTS menu enables you to reset the panel crosspoints to their default levels. Press the YES key or pushbutton or talk button to reset the panel crosspoint levels to their default settings or the NO key to cancel the operation and return the user to the local preferences (LOCAL PREF) menu.
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Figure 65: System configuration menu for desktop panels The SYS CONFIG menu displays the following menu options: Menu options Description / comments PARTY LINE Displays the partyline configuration menu (PL CONFIG on the Reply key). Enables interfaces and panels to be assigned to a partyline. FIXED GRP Displays the Fixed Group configuration menu (FG CONFIG on the Reply key).
5.6.1 PARTY LINE configuration menu The SYS CONFIG > PARTY LINE menu (PL CONFIG on the Reply key) enables you to configure partylines 1 - 10 by adding panels and interfaces to the partylines as members. Figure 66: Partyline configuration menu for rack mounted panels Figure 67: Partyline configuration menu for desktop panels Use the up/down volume buttons (lever key or pushbutton panels) or rotary control on the Reply Key (PL CONFIG) will scroll through the available partylines on the panel display.
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PL MEMBERS (Partyline membership) menu The PL CONFIG > PL MEMBERS (Partyline membership) menu enables you to add / remove interfaces and panels to / from a partyline. Figure 68: Partyline membership menu for rack mounted panels Figure 69: Partyline membership menu for desktop panels Select INTERFACES to list the interfaces that may be members of the partyline.
PL INTS (Interfaces) and PL PANELS (Panels) menus Use the volume up/down buttons (lever key and pushbutton panels) or rotary control on the Reply Key (PL INTS (interfaces) or PL PANELS (panels)) to scroll through the list of possible interfaces / panels. If the interface or panel is a member of the partyline a selection bar is displayed under the interface or panel name.
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Use the volume up/down buttons (lever key or pushbutton panels) or rotary control on the Reply Key (FG CONFIG) to scroll through the available fixed groups on the panel display. Selecting one of the fixed groups will display the membership menu for that fixed group. Tip: To return to the SYS CONFIG menu, press the Reply key / Reply key talk button (FG CONFIG).
FG INTS (Interfaces) and FG PANELS (Panels) menus Use the volume up/down buttons (lever key and pushbutton panels) or rotary control on the Reply Key (FG INTS (interfaces) or FG PANELS (panels)) to scroll through the list of possible interfaces / panels. If the interface or panel is a member of the Fixed Group a selection bar is displayed under the interface or panel name.
The LOCAL PNL menu displays the following menu options: Menu options Description / comments LOCAL KEYS Use this menu to assign keys on the panel. ATTRIBUTES Use this menu to set the attributes of the panel keys. Table 13: LOCAL PNL menu options Tip: To return to the SYS CONFIG menu, press the Reply key / Reply key talk button (LOCAL PNL).
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Figure 77: Local Keys menu for desktop panels KEY ASSIGN menu Select a label on the LOCAL KEYS menu to display the KEY ASSIGN menu. The KEY ASSIGN menu displays the labels that are attached to that key. On lever key panels, press a lever key down to show what is configured on the talk key for a label, and down to show what is configured on the listen key.
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GET LABEL Menu The KEY ASSIGN > GET LABEL menu displays the available sort groups. Use the up / down buttons (lever key and pushbutton panels) or rotary control on the Reply key to scroll through the list of available Sort Groups. To select a sort group from the list, use the pushbutton or lever key or talk button corresponding to the display window.
5.6.5 ATTRIBUTES menu The LOCAL PNL > ATTRIBUTES menu enables you to set the attributes of a panel key to TALK, LISTEN, TALK + LSTN, TALK + FL or DUAL T+L. Attribute Description / comments TALK Sets a talk from this panel to a destination with no automatic listen to the destination.
5.6.6 REMOTE PNL menu The REMOTE PNL menu enables you to program keys on a remote panel. Select the remote panel from a list of available panels using the Sort Groups. Note: You can only use the REMOTE PNL menu to program keys on other V-Series panels. It cannot be used to program keys on other panel types.
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The Sort Group menu options comprise the following: Menu option Description / comments Label for currently displayed key in Sort Group. Label Alias Label Alias of currently displayed key. START Takes you to the start of the current Sort Group. MIDDLE Takes you to the middle of the current Sort Group.
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Figure 81: Remote panel menu (RMT keys and attributes mode) for desktop panels Menu option Description / comments RMT KEYS Press to assign keys on the remote panel ATTRIBUTES Press to set the properties of the remote panel keys. Table 18: Remote panel menu (RMT keys and attributes mode) Tip: To return to the Sort Group version of the menu, press the Reply key or Reply key talk button (REMOTE PNL).
ATTRIBUTES menu The REMOTE PNL > ATTRIBUTES menu allows the user to set the attributes of a panel key to TALK, LISTEN, TALK + LSTN, TALK + FL or DUAL T+L. For definitions of the available attributes, see Table 14: Available attributes in ATTRIBUTES menu Tip: To return to the REMOTE PNL menu, press the Reply key or Reply key talk button...
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Menu option Description / comments Press to select forced listen sources (FL SOURCE menu). SOURCE DEST Press to select forced listen destinations (FL DEST menu). Table 19: FL CONFIG menu options Tip: To return to the SYS CONFIG menu, press the Reply key or Reply key talk button (FL CONFIG).
Press the volume up/down buttons (lever key and pushbutton panels) or turn the rotary control on the Reply key (FL DST INT (Interfaces) or FL DST PN (Panels)) to scroll through the list of possible interfaces / panels. Press a key or talk button for a source interface / panel to select the label / destination, and display the forced listen source (FL SOURCE) menu.
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Press the up / down volume buttons (lever key and pushbutton panels) or turn the rotary control on the Reply key to scroll through the list of Sort Groups. When a Sort Group is selected by pressing the corresponding lever key, pushbutton or talk button the Sort Group membership menu is displayed.
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The Sort Group menu options comprise the following: Menu option Description / comments Takes you to the start of the current Sort Group. START MIDDLE Takes you to the middle of the current Sort Group. Takes you to the end of the current Sort Group. Press the OK key or talk button to select the port label to be configured.
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Figure 89: Input levels menu (selected label mode) for desktop panels The +0 dB represents the input level for the audio source of the label and may be adjusted using the up and down buttons below the level display or the rotary encoder. Select the RESET key or talk button to reset the input levels to the default of 0dB.
5.6.9 OUTPUT LVL (Output Levels) configuration menu The OUTPUT LVL (Output Levels) menu displays the Sort Groups available to the panel. Selecting one of the Sort Groups displays the membership menu for that Sort Group. Figure 90: Output levels configuration menu (available Sort Groups) for rack mounted panels Figure 91: Output levels configuration menu (available Sort Groups) for desktop panels V-Series Panels User Guide...
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The Sort Group menu options comprise the following: Menu option Description / comments Takes you to the start of the current Sort Group. START MIDDLE Takes you to the middle of the current Sort Group. Takes you to the end of the current Sort Group. Press the OK key or talk button to select the port label to be configured.
The +0 dB represents the output level for the audio source of the label and may be adjusted using the up and down buttons below the level display or the rotary encoder. Select the RESET key or talk button to reset the output levels to the default of 0dB. Pressing the Reply key or Reply key talk button (OUTPUT LEVEL) will return you to the Sort Group menu.
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The DIAGNOSTIC menu options are as follows: Menu option Description / comments SYSTEMDATA Displays the system data menu. Selecting TEST TONE turns the LED indicator and sends a 1KHz TEST TONE test tone to the matrix output. Selecting Test Tone again disables the tone, and turns off the red LED. Exiting the DIAGNOSTIC menu also turns off the test tone.
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Version numbers and IP address Figure 96: Diagnostic menu (offline display) for rack mounted panels Figure 97: Diagnostic menu (offline display) for desktop panels The version number displayed in the DIAGNOSTIC menu is for the panel application only. To obtain the version numbers of all panel firmware and the IP address of the V-Series panel, you must take the panel off line.The information given (from the example information in Figure 95 and Figure 96 above) is as follows: Example diagnostic...
Note: The version and IP address information is for main panels only. Expansion panels do not display this information. You can also access version information through ECS / EHX. 5.7.1 SYSTEM DATA menu Select the SYSTEMDATA menu to display system information for the panel. Figure 98: System data menu for rack mounted panels Figure 99: System data menu for desktop panels The SYSTEM DATA menu displays the following information:...
Tip: To return to the DIAGNOSTIC menu, press the Reply key or Reply key talk button (SYSTEMDATA). 5.7.2 UPGRADE menu The UPGRADE menu is displayed if: • A panel upgrade is available from the matrix. • The Panel Prompt option was selected in ECS / EHX. You have the option to accept or refuse any upgrade that is offered.
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Confirming the upgrade If you select YES, the upgrade confirmation menu is displayed. Figure 102: Upgrade confirmation menu for rack mounted panels Figure 103: Upgrade confirmation menu for desktop panels If you are sure about the upgrade, select YES. The panel is upgraded with the new download.
5.8 CALL menu The CALL menu displays a list of sort groups from which a label can be selected and placed on the answerback stack to create a temporary key. Figure 104: Call menu for rack mounted panels Figure 105: Call menu for desktop panels Use the up/down buttons (lever key and pushbutton panels) or rotary control on the Reply key to scroll through the available Sort Groups and select the name of the Sort Group containing the required label using the lever key or pushbutton or talk button.
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Selected Sort Group in the CALL menu Figure 106: Selected Sort Group menu for rack mounted panels Figure 107: Selected Sort Group menu for desktop panels The selected Sort Group label / name is displayed on the Reply key and the first member of the sort group is displayed on the top row of the display.
5.9 DIAL menu The DIAL menu is provided on 1RU panels to allow users to dial telephone numbers. 2RU and desktop panels also have a dial pad for dialing telephone numbers. To use the DIAL facility, you must first set up a key on the panel to a TEL-14 interface module.
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The RELEASE and REDIAL keys perform the same function on 2RU panels whether the keypad or panel keys are used to dial the number. Tip: To return to the main menu, press the Reply key or Reply key talk button (DIAL). Using the DIAL menu with dial pads Using the dial pad on 2RU rack mount panels and desktop panels to access the DIAL menu by pressing 1 will enter a different dial menu.
5.10 LOCAL EXCL (Local Exclusive) menu The LOCAL EXCL (Local Exclusive) menu enables you to select a single key for talk and temporarily deactivate all other latched keys on the panel. The required key is non-latching and so must be kept pressed while local exclusive is in operation.
5.11 LOCAL PAGE (Local Page override) menu The LOCAL PAGE override menu allows you to talk to one or more destinations, regardless of the destination panel settings for the panel loudspeaker. Tip: Local page override can also be accessed by pressing 3 on the panel dial pad. Figure 114: Local page override menu for rack mounted panels Figure 115: Local page override menu for desktop panels Select any key with a label to override the local loudspeaker settings for all the destination...
5.12 ASSNMT PNL (Assignment Panel) menu Use the ASSNMT PNL (Assignment Panel (AP)) menu, to assign (and remove) sources and destinations for IFBs, partylines and Fixed Groups. The Reply key displays the assignment types (IFB, PL, FG) that have been enabled in ECS / EHX.
Assignment Description / comments mode To assign IFB sources and destinations, press the ASSNMT PNL key or talk button. IFB is displayed on the Reply key, and the Reply key status LED (lever key) or pushbutton or talk button is lit red. To make partyline assignments, press the Reply key again (currently showing IFB).
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2. Press the appropriate key or talk button for the required IFB destination. The status LED, pushbutton or talk button for the selected key is now lit solid red. Note: Pressing the key or talk button again deactivates the assignment Valid IFB sources are indicated by the status LEDs, pushbuttons or talk buttons flashing green.
Figure 119: Rotary panels: Setting the output level Figure 120: Rotary panels: Setting the input level 5.12.2 Assigning partyline members Note: Talk and listen keys are the only valid members of a partyline. To assign partyline members to a talk or listen key: 1.
3. Press a key with the associated flashing green status LED or the pushbutton or talk button or rotary control of an available member to add it to the partyline. The status LED or pushbutton or talk button or rotary encoder becomes solid green to indicate the member has been added to the partyline.
5.13 SUPERVISE menu The SUPERVISE menu allows the user to select another panel to supervise from the panels listed in the sort groups. Note: The target panel cannot be the current panel (an error message will be displayed if this is selected) and must be a V-Series panel with the same number of keys or fewer keys than the supervising panel.
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Selected Sort Group in the SUPERVISE menu Figure 123: Selected Sort Group menu for rack mounted panels Figure 124: Selected Sort Group menu for desktop panels The selected Sort Group label / name is displayed on the Reply key and the first member of the sort group is displayed on the top row of the display.
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Figure 126: Supervise error message for desktop panels The Panel Offline error message (shown above) is displayed if the target panel cannot be supervised because it is offline. For other errors, such as an invalid port or panel type, the Unable to Supervise message is displayed.
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The following target panel features can be mimicked or controlled: • Audio to the target panel. • Display text. • Display level control bars. • Key presses and releases. • Cross-point level control. • Microphone gain. • Loudspeaker cut. • Head-set select.
5.14 SHIFT menu The SHIFT (Shift Page) menu enables access to the eight shift pages. Press the Shift key for more than 500ms to display the SHIFT menu. Note: Press the Shift key for less than 500ms to display the last selected shift page (enabling you to toggle between the main and shift page quickly).
6 IP Configuration IP-enabled V-Series panels can connect to an Eclipse or Eclipse HX matrix frame over a standard Ethernet network using an IVC-32 card. Each IVC-32 card can support up to 32 V-Series panels using IP. The IP settings for the panel are configured using the IP configuration menus, described in this chapter.
6.2 IP SETUP menu Figure 130: IP Setup menu for rack mounted panels Figure 131: IP Setup menu for desktop panels The IP SETUP menu features the following menu options: Menu option Description / comments NET SETUP Selects the NET SETUP menu (see CONNECT Select to initiate panel login to the matrix.
PASSWORD Select this item to enter the user password the panel must use when logging in to the matrix. CNTL DELAY Select to configure a delay on processing of the key up for intercom keys. Table 26: IP SETUP menu options 6.2.1 CONNECT menu Select CONNECT to initiate panel login to a matrix.
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During phase 1 of the panel connection process, only progress messages will be displayed without status codes. If an error occurs then one of the following status messages is displayed: Error / status message Description / comments Network not connected LAN cable not inserted.
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If the IVC-32 card is reachable, but another error occurs that indicates a more detailed networking or configuration issue, then the error code starts with 6: Code Error / status message Description / comments Err 6:0 Local call cleared Err 6:1 Call rejected locally Err 6:2 Locally declined...
Err 6:21 Remote offline The IVC-32 could not be reached Err 6:22 Remote may retry IVC-32 may retry the connect. Err 6:23 Remote unmapped Call duration exceeded Err 6:24 Err 6:25 Invalid conference ID Err 6:26 Connection timed out Network load cased disconnect Table 29: CONNECT menu: phase 2 status / error messages starting with 6 Note: Errors are often caused by an invalid user ID or password being used.
The USER ID menu is used to set up the user ID that enables the panel to log in to the matrix. The user ID: • Must correspond to a user ID that has already been set up in ECS / EHX for a port on an IVC-32 card ( Hardware Matrix...
Use the PASSWORD menu to set up the password the panel uses to log into the matrix. The password: • Must correspond to a password that has already been set up in ECS / EHX for a port on an IVC-32 card ( Hardware Matrix >...
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Figure 139: Control delay menu on desktop panels Use the CLEAR key to clear the current control delay, and then enter the new control delay. In lever key and pushbutton panels, use the up / down buttons to select the digits. For rotary panels, press the rotary control to select the left digit and the talk button to select the right digit.
6.3 NET SETUP menu Figure 140: Net setup menu for rack mounted panels Figure 141: Net setup menu for desktop panels V-Series Panels User Guide...
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The NET SETUP menu options are used to configure IP addresses and network connection parameters: Menu option Description / comments IP ADDRESS Used to set the IP address of the panel. IP GATEWAY Used to set the IP address of the gateway that the panel uses when connecting to the matrix.
6.3.1 IP ADDRESS menu Figure 142: IP address menu for rack mounted panels Figure 143: IP address menu for desktop panels Use the CLEAR key to clear the current IP address for the panel, and then enter the new IP address.
Assigning IP addresses It is important to ensure that the panel IP address does not clash with any other IP address on the network (another device is using the same IP address).If there is an IP address clash, the panel may repeatedly lose the connection with the IVC-32 card, and may also cause the IVC-32 card to crash.
6.3.3 DNS SERVER menu Figure 146: DNS Server menu for rack mounted panels Figure 147: DNS Server menu for desktop panels Use the CLEAR key to clear the current DNS Server address, and then enter the new address. In lever key and pushbutton panels, use the up / down buttons to select the digits. For rotary panels, press the rotary control to select the left digit and the talk button to select the right digit.
6.3.4 MATRIX IP menu Figure 148: Matrix IP menu for rack mounted panels Figure 149: Matrix IP menu for desktop panels The MATRIX IP menu enables you to clear and enter a new matrix IP address. In lever key and pushbutton panels, use the up / down buttons to select the digits.For rotary panels, press the rotary control to select the left digit and the talk button to select the right digit.
6.3.5 LOGIN PORT menu Figure 150: Login port menu for rack mounted panels Figure 151: Login port menu for desktop panels Use the CLEAR key to clear the current login port number, and then enter the new login port number. In lever key and pushbutton panels, use the up / down buttons to select the digits.
6.3.6 DHCP menu Figure 152: DHCP menu for rack mounted panels Figure 153: DHCP menu for desktop panels The DHCP menu enables you to enable or disable the panel using a DHCP server. The current DHCP state is indicated by an inverse video bar. Use the ENABLE or DISABLE keys to enable or disable DHCP, and the DHCP key or talk button to exit the menu.
Figure 155: Subnet mask menu for desktop panels Use the CLEAR key to clear the current subnet mask, and then enter the new subnet mask. In lever key and pushbutton panels, use the up / down buttons to select the digits. For rotary panels, press the rotary control to select the left digit and the talk button to select the right digit.
Figure 157: Connection type menu for desktop panels V-Series panels support three types of IP network connection: Connection type Description / comments WANs (Wide Area Networks) cover a broad area and may include a number of local area networks (LANs). LANs (Local Area Networks) usually cover a small area, such as an office, a single building or business.
7 Installing V-Series panels This chapter describes how to install V-Series panels, including expansion panels. 7.1 Placing panels 7.1.1 Placing rack mounted panels Locate all panels at comfortable heights for operation and leave at least 2 inches (51 mm) of clearance behind the rear of the panel’s chassis to allow for cable connectors.
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2. Rotate the panel, so that the controls and display will face upwards when wall front mounted: a. Remove the eight countersunk screws that hold the front of the panel in place (the countersunk screws are located on the ends of the panel, four on each end).
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Figure 161: ‘Upside down’ desktop panel (for wall mounting) 3. Attach the upper wall bracket to the wall in the required position using suitable fixings. Allow enough clearance below for the panel for the lower fixing plate and the cable connections. Figure 162: Desktop casing (without lower bracket) V-Series Panels User Guide...
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4. Use the two fixing screws to attach the lower wall bracket to the rear of the desktop panel so that the offset part of the plate faces away from the panel body. Desktop with Lower Bracket Fitted Figure 163: Desktop casing (with lower bracket attached) 5.
7.1.3 Placing expansion panels The following section describes how to install the following optional, accessory key panels: • The V12LDE Lever Key Expansion Panel adds 12 lever key talk/listen selectors to a panel. • The V12PDE Pushbutton Expansion Panel adds 12 pushbutton talk/listen selectors to a panel.
To connect an additional accessory panel: 1. Plug the CAT5 cable into the output connector of the last expansion panel in the chain. 2. Plug the other end of the CAT5 cable into the input connector of the new expansion panel.
7.2.1 V-Series main panel rear connectors (no AES-3 or T-Adapter) Figure 164: V Series main panel rear connectors (no AES-3 or T-adapter) 7.2.2 V-Series main panel rear connectors (AES-3) Figure 165: V Series main panel rear connectors (AES-3) 7.2.3 V-Series main panel rear connectors (T-Adapter) V-Series Panels User Guide...
7.2.7 V Series desktop panel rear connectors (T-Adapter) Figure 170: V-Series desktop panel rear connectors (T-Adapter) 7.2.8 Mains power cord The V-Series panels are powered by an external power supply which may be mounted in a clip on the back of the panel or located away from the panel. If the power supply is not mounted in the clip on the rear of the panel the clip can be detached to save space by removing the two mounting screws.
7.2.9 Power connector wiring The power supply is a 4 pin socket which is connected to an external 24V power supply. The pinout for the connector is shown below. Figure 171: 4-pin power socket Description / comments Not connected 24VDC Not connected Table 32: 4-pin power socket 7.2.10...
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Figure 172: Matrix frame to panel wiring (analog) V-Series Panels User Guide...
Note: The Relay 1 and 2 outputs on the GPIO connector are referred to in ECS / EHX Controls as Panel mute relays and Panel AUX relays respectively. 7.2.12 Programmable Relay contacts Each panel includes two relays which are: • Controlled by the matrix.
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Figure 174: Example GPIO logic input wiring In the above example, pressing the footswitch applies 5V DC from the panel between B1 and A1. This enables the detection of a logic input. If logic input 1 has been configured in ECS / EHX to activate the Mic On/Off function the footswitch could be used to control the panel microphone.
7.2.14 Auxiliary audio connector The auxiliary audio connector allows additional audio inputs and outputs to be connected to the panel. Figure 175: Auxiliary audio connector Description Description Headset 2 MIC +ve Headset 2 MIC -ve Headset 2 Left Ear Headset 2 Left Ear Ground Headset 2 Right Ear Headset 2 Right Ear Ground Headset 2 PTT 1...
Note: When wiring headset 2 to use the auxiliary audio connector, Clear-Com recommends using good quality headphone cable to avoid pickup of electronic noise by the microphone connection. Wire the Headset 2 PTTs (pins 4 and 17) so that PTT connects the pin to ground. The auxiliary loudspeaker output is at line levels, and auxiliary loudspeakers cannot be connected directly.
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The pinout for the CAT5 cable to connect an AES-6-RJ to a V-Series panel AES-3 interface is given in the table below. Wire color Description / function White/Orange not used Orange not used White/Green Rx (+) Blue Tx (+) White/Blue Tx (-) Rx (-) Green...
If the AES-3 option/AES-6 interface is used to connect the V-Series panel using a 3rd-party AES-3 network the system setup is as shown below. Figure 177: Panel connected by 3 party AES-3 network Note: The cable specifications are as stated previously unless the connections to the 3rd party network require different cable specifications.
The pinout for the CAT5 cable to connect a DIG-2 interface to a V-Series panel T-Adapter interface is given below. Wire color Description / function White/Orange not used Orange not used White/Green not used Blue Tx/Rx (+) White/Blue Tx/Rx (-) Green not used White/Brown...
7.2.18 Expansion panel output V-Series main panels have an industry standard RJ45 socket allowing up to eight V Series expansion panels to be daisy chained from it. Figure 180: Example of daisy chained panels The pinout for the expansion panel cable RJ45 connector is given below: Figure 181: Expansion panel connector pinout The CAT5 cables used to connect V Series main panels to expansion panels and expansion panels to further expansion panels are wired as straight through and the same signals are...
Each cable connecting a V Series main panel to an expansion panel or an expansion panel to another expansion panel must not exceed 5 metres in length, and the total length of any expansion panel daisy chain must not exceed 7.5metres in length. Note: If power is removed from an expansion panel within a chain that panel and all expansion panels after it in the chain will no longer work.
7.3.2 Headset connectors The headset connector may be one of three types: XLR-4M, XLR-5F or XLR-7M. The pinouts for each type are shown below. Figure 183: XLR-4M headset connector Description / comments Microphone Screen Microphone Input Headphone Return Headphone Output Table 39: XLR-4M headset connector pinout V-Series Panels User Guide...
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Figure 185: XLR-7M headset connector Description / comments Microphone -ve Microphone +ve Ground Left Headphone Output Right Headphone Output PTT1 PTT2 Table 41: XLR-7M headset connector pinout Note: Configuration of the wrong type of microphone or headset will degrade or nullify the audio from the panel or worse still, damage the microphone or headset.
7.4 Mains AC Power The panel has a separate, external DC power supply. The power supply is universal, operating over a voltage range of 100 to 240 VAC and 50 to 60 Hz. The maximum power dissipation is 50 W. A bracket has been provided to mount this external supply if necessary.
7.5.1 Headset sidetone Sidetone is the sound of the user’s voice in his headset. For information about adjusting sidetone, see your ECS / EHX documentation. 7.5.2 Headset autodetect V-Series panels can autodetect headsets 1 and 2 and automatically enable them. Headset auto detect can be set to enabled or disabled via a DIP switch (SW2) on the main board.
Headset 1 auto detect is controlled by switch 1 on SW2 and headset 2 auto detect is controlled by switch 2 on SW2. Figure 187: Headset detect DIP switch settings To enable headset auto detect for a headset set the appropriate switch to ON (towards the front of the panel).
7.5.5 Page Override When Page Override is assigned to a label, the audio level at the destination panel(s) is predetermined. This function enables you to talk to someone even if their panel volume control is off (if the destination speaker was off, it will turn on). The panel speaker output will operate at the predetermined level regardless of the volume control setting, unless this control is set higher than the predetermined level.
8 Maintaining V-Series panels This chapter describes how to use the Local Maintenance Menu (LMM) on V-Series panels. The menu is a read-only diagnostic tool, designed to help users and support engineers retrieve information about the settings and performance of panels. 8.1 Accessing the Local Maintenance Menu (LMM) To access the Local Maintenance Menu (LMM), select Menu and then Info.
8.2 Navigating the LLM menu To change the commands and values use either: • The up / down buttons under the display. • The talk or listen lever keys associated with the display. On a pushbutton panel, the pushbutton can also be used to scroll forwards through commands and the up button to scroll back through the commands or values.
The layout for the LLM is numbered as shown below: Figure 191: Layout of the Local Maintenance Menu (LLM) The main command appears in display 1. Displays 2-5 may show subtypes or parameters for that command. Display 6 always shows Exit Local. 8.3 Commands The command always appears in window 1.
The components shown in display 2 are as follows: Component Description / comments The panel application version kernel The µlinux kernel version The version (v) of the kernel root file system rootfs(v) rootfs(d) The date (d) of the kernel root file system modules The version of the module firmware and bootloader sound...
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The output audio stream crosspoint options are: Crosspoint options Description / comments Headset 1 left ear hs1l Headset 1 right ear hs1r hs2l Headset 2 left ear Headset 2 right ear hs2r Main loudspeaker Auxiliary loudspeaker auxls mtx1 Mono audio to the matrix via the analogue connection or one channel of stereo via an AES-3 card mtx2 Second channel of stereo to matrix via AES-3 card...
The input audio stream crosspoint options are: Crosspoint options Description / comments Input mono audio from the matrix using the analog connection or mtx1 one channel of stereo using an AES-3 card Input a second channel of stereo from the matrix via the AES-3 mtx2 card ext1...
The level options are: Level options Description / comments main Main internal level (volume) controller Auxiliary internal level (volume) controller Sidetone 1 internal level (volume) controller Sidetone 2 internal level (volume) controller Page override controller Table 45: level options 8.3.4 control This command allows the controller of a crosspoint to be changed.
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mtx1 Mono audio to the matrix via the analogue connection or one channel of stereo via an AES-3 card mtx2 Second channel of stereo to matrix via AES-3 card External output 1 on auxiliary audio connector ext1 ext2 External output 2 on auxiliary audio connector hotmic Output to hot microphone on auxiliary audio connector Listen again output...
The crosspoint controller options are: Crosspoint options Description / comments Main internal level (volume) controller assigned main Auxiliary internal level (volume) controller assigned none No controller assigned Table 48: Crosspoint controller options (display 4) 8.3.5 limit The limit command allows various operating parameters of the digital limiters to be viewed and adjusted.
The available limiters are shown in display 3 and the limiter parameters and units are shown in display 4. The limiters are described below: Options Description / comments type Select a preset limiter from the range limit1 - limit6 shown in display 4.
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The available input streams in display 2 are: Options Description / comments Input from headset 1 microphone Input from headset 2 microphone ext1 Input from external input 1 on the auxiliary audio connector ext2 Input from external input 2 on the auxiliary audio connector mtx1 Input mono audio from the matrix via the analogue connection or one channel of stereo via an AES-3 card...
8.3.7 la (Listen Again) The la command allows various controls for the Listen Again system to be displayed and changed. Display 2 shows the parameter name. Display 3 shows the parameter value. Figure 198: la (Listen Again) display The parameter names and values are shown below: Parameter Description / comments threshold...
8.3.8 mixer The mixer control enables control of a number of mixer inputs and outputs. Display 2 displays inputs or outputs. Display 3 shows the number of inputs or outputs. Figure 199: mixer display 8.3.9 setup The setup command allows all the audio settings to be saved and restored from a file in nonvolatile memory on the panel.
The options in window 3 are: Options Description / comments Execute the save or restore action DO IT DONE Save or restore action completed Table 56: action options (display 3) 8.3.10 voicerec The voicerec command allows the voice message recording system to be controlled. They are all action commands.
8.3.11 voiceplay This command controls the playback of the voice recording system. Display 2 shows the command and display 3 shows the available action. Figure 202: voiceplay display The available commands in display 2 are: Options Description / comments Turn voice recording playback on Turn voice recording playback off Table 59: Commands (display 2) The action in display 3 is:...
The available input channels where the trim can be set are: Options Description / comments Input from external input 1 on the auxiliary audio connector ext1 Input from external input 2 on the auxiliary audio connector ext2 Input from headset 1 microphone Input from headset 2 microphone on the auxiliary audio connector Table 61: Input channels (display 2)
The available output channels where the trim can be set are: Options Description / comments Headset 1 left ear hs1l Headset 1 right ear hs1r hs2l Headset 2 left ear Headset 2 right ear hs2r Main loudspeaker Auxiliary loudspeaker auxls mtx1 Mono audio to the matrix via the analogue connection or one channel of stereo via an AES-3 card...
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The input names and permissable values are show in the table below: Input names Values GN/HS micsel mic1gain number 0..15 mic1bal bal/unbal on/off mic1bias number 0..15 hs2gain hs2bal bal/unbal hs2bias on/off fled0 on/off. This controls the function LED 0 on the front panel fled1 on/off.
8.3.15 module The module command allows commands to be sent to the display modules. Display 2 shows the command. Display 3 shows the value. Figure 206: module display The commands and permissible values are as follows: Input names Values dimled Number 0..50.
9 Specifications Note: 0 dBu is referenced to 0.775 V RMS 9.1 Front panel controls and connectors Control / Connector Description / comments Talk/Listen Switches 11 or 23 Answer Back Switch Volume Controls Headset Connector 1 XLR-4M or XLR-5F or XLR-7M Panel Mic Connector 1 3-pin Table 65: Front Panel controls and connectors...
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Glossary Term Definition Any of the matrix’s analog input/output RJ-45 connectors that are Analog Port used to connect cable from the matrix to panels and interfaces. Each port connects to a separate audio channel in the matrix. Alias label A label that is temporarily assigned and replaces a previously labeled port or conference.
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Conference An internal matrix virtual partyline or busbar where many panels and interfaces can talk onto or listen from the party line without talking to themselves. Destination A device such as an intercom panel, beltpack, or interface to which audio signals are sent. The device from which audio signals are sent is called a source.
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The ISO function, short for panel ISOlation, allows a panel operator to call a destination and interrupt all of that destination’s other audio paths and establish a private conversation. When the call is completed the destination’s audio pathways are restored to their original state before the interruption.
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Remote panel Any intelligent intercom device connected to the back-panel ports of the system frame (matrix). This term does not refer to devices connected through interfaces. Sidetone The sound of the panel operator’s voice, as heard in their own earphone(s) as they speak. Source In this guide, the term source refers to a device (such as an intercom panel, interface, or beltpack) that sends audio into the...
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