forward" message will automatically be played from the Speaker Post or Menu Board #2. For ex-
ample, in Fig. 4.3. when the customer in the red vehicle first arrived at Order Point 2, there was no
customer in front at Order Point #1 so the Pull Forward message played requesting the customer to
pull forward to Order Point #1. This clears Order Point #2 to receive the next customer.
When a customer arrives at Order Point #1, Order Taker #1 will be alerted. If a customer arrives at
Order Point #2 when there is already a customer at Order Point #1, Order Taker #2 will be alerted.
NOTE:
In tandem operation, if Order Taker #2's headset is set in the Auto Hands-Free mode,
the "Please pull forward" message will not be played at Order Point #2. If necessary,
Order Taker #2 will have to ask the customer at Order Point #2 to pull forward.
The Pull Forward message is only enabled when AOT is OFF.
New Message:
1. Tap on the
screen which walks you through setting up a message.
2. TYPE: Choose a message type from the available options. You can also set a message delay
here. The default is OFF. Tap switch to turn ON. The DELAY time field appears. Tap on the field
and use the MM:SS counter to select a time. Tap the Set button to save. Tap Next to move on.
3. AUDIO: Select an Audio file from the available list. Tap Next to move on.
4. SCHEDULE: Select a Schedule from the available list. Tap Next to move on.
5. DESTINATION: Select a Position or Destination from the available options (more than one option,
or even all options can be chosen, tap on each one to select). Tap Next to move on.
6. NAME: Name your message type and provide a description of it here. Tap Save & Complete to
finalize and exit.
7. Back at the Message Center screen, find your New Message on the list and enable it to activate it
(see previous All Messages section).
NOTE:
The Next button is active when blue allowing you to advance to the next screen. If the
Next button is gray, it's deactivated and thus requires a field to be populated or an option
selected for it to turn blue.
Bulk Edit: Use this when you want to perform the same action on more than one file. When you tap
the
button, a checkbox appears to the left of the NAME column. Check all boxes of the files
you wish to edit. Then, select from the "Bulk Options" drop-down list to perform the same action to
all the files checked. A prompt appears requesting you to confirm or decline your change. Tap Yes to
proceed with the change.
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button and select a message type. This opens a Create New Message
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