Advertisement
Quick Links
Chick-fil-A EOS Installation
Installation Training
• Install Verification Form
• Installation Checklist
• Training Checklist
• Store Layout
• Audio Adjustments
• Store Settings
• Installer Setup
• EOS Base Location and Mounting
• Speed Team and Extended Range Antennas
• Switcher Board Installation
• IC300 Installation
• Photo Requirements
• Possible Cable Splicing
Advertisement
Related Manuals for HME IC300
Summary of Contents for HME IC300
- Page 1 • Training Checklist • Store Layout • Audio Adjustments • Store Settings • Installer Setup • EOS Base Location and Mounting • Speed Team and Extended Range Antennas • Switcher Board Installation • IC300 Installation • Photo Requirements • Possible Cable Splicing...
- Page 2 Chick-fil-A ION/EOS Installation IC300 is to be wired for a single element. It will not be using a separate microphone and speaker Check the switch settings on the IC300 at install time to confirm that it is set for a combo...
- Page 3 Pull new cable for both systems! Do not use existing D15 harness for the IC300! • IC300 should be mounted flat on the wall (no pedestal mount) near the J-box with conduit connected to base station as shown on drawing – IC300 will always be connected to inside lane (lane 1) •...
- Page 4 CFA personnel, please document name and title on the IVF • Tech must: - Train onsite CFA personnel - Complete IVF - Complete Training Checklist - Take photos and submit them with IVF (Base station, IC300 & Speaker post )
- Page 5 The Installation Verification form must be completed, signed, and submitted to HME to close the order...
- Page 6 Equipment Location Inside Store Base location above soffit in counter area Kitchen Dining Storage Counter Contact HME if this location is not suitable Drive-Thru...
- Page 7 Equipment Location Inside Store Mount EOS base on top Do Not mount EOS of J-box and attach to base above or cover plate below J-box Have GM notch the plate (1”hole) for cable routing...
- Page 8 EOS|HD Network Connection Connect the provided CAT6 cable to the network (biscuit jack) connector inside the J-Box...
- Page 9 Speaker and microphone install Make sure to install and pack both speaker and microphone in acoustic foam Please note: Current microphone being installed for CFA is DM5...
- Page 10 Speaker and microphone install You will need a ladder to access all bolts holding the back panel in place. The speaker and loop will be accessible from the rear...
- Page 11 Speaker and microphone install Once the bolts are removed, you will be able to tilt the rear panel backward to remove it. If you do not have space to do this, you will need to partially disassemble the bottom portion of the post. This will allow you to lift the rear panel straight up and out.
- Page 12 Speaker and microphone install The front panel will need to be removed to access the mic housing. Feed the mic cable through the pre-drilled hole and pack tightly with acoustic foam.
- Page 13 EC30 Extended Coverage Antenna Kit Applies to EOS HD. Primarily designed for extended outdoor Coverage during speed-team operations Can also be used indoors in stores where coverage is exceptionally difficult IMPORTANT!: ALL components must be utilized in the installation of this device...
- Page 14 EC30 Coverage Area With our brand new EC30 we have developed an antenna that has full radial range with coverage extending 130 feet in all directions. Offering not only better coverage than the EC20 but also easier installation flexibility, the EC30 can be mounted on the corner of a building, a post, or flat on a wall...
- Page 15 EC30 Coverage Area EC30 will have line-of-sight to the order points...
- Page 16 EC30 Coverage Area...
- Page 17 EC30 Equipment The EC30 comes with 3 different possible brackets to tailor fit to every store. The brackets are made from heavy-duty aluminum and stainless steel. The Antenna is built from fiberglass radome for durability and aesthetics.
- Page 18 EC30 Installation Steps Installation Steps: 1. Determine Location Location will be determined based on where the customer • would like the antenna installed for best aesthetics and coverage Keep in mind you must allow enough space to rout the • provided 100’...
- Page 19 EC30 Installation Steps Installation Steps: 2. Walk Test Connect the base to the lightning arrestor • Connect the lightning arrestor to the antenna • Have two people using headsets communicate with each • other while one person is standing in the area of desired coverage If necessary, move the antenna until desired coverage is •...
- Page 20 EC30 Installation Steps Installation Steps: 3. Mounting the Antenna a. Mounting antenna on outside flat wall of building The antenna should be mounted 12’-15’ above ground level • Drill two 3/16” holes below the bracket for the antenna • cable to be routed through the building Insert cable connector through hole in the wall and fill the •...
- Page 21 EC30 Installation Steps Installation Steps: 3. Mounting the Antenna b. Mounting antenna on outside corner of building Determine a location on the • corner of the building that is suitable for the customer considering aesthetics and desired area of coverage Repeat same steps as specified in •...
- Page 22 EC30 Installation Steps Example: See the following example of how mounted our EC30 Antenna to the outside corner of a Chick-fil-A...
- Page 23 EC30 Installation Steps Installation Steps: 3. Mounting the Antenna c. Mounting antenna on a post Mount the antenna 12’-15’ up on the post using the • provided U-bolts and nuts Connect the enclosed lightning arrestor to the EC30 and the •...
- Page 24 Installation Steps Installation Steps: 4. Connecting EC30 to EOS HD Base Station Remove the antenna from the top of the HME Base Station and connect the • EC30 antenna adapter cable in it’s place Connect the other end of the antenna adapter cable to the coaxial cable •...
- Page 25 EC30 EQUIPMENT EQUIPMENT PROVIDED: EC30 Antenna Antenna mounting bracket with hardware Lighting arrestor with mounting bracket Coaxial Cable, 100foot (30.48 meters) Antenna adaptor cable, 3 foot (.91 meter) EQUIPMENT NOT PROVIDED: Phillips (cross-point) screwdriver, size #2 Standard (slotted) screwdriver, 1/6 INCH (3.2MM) Power drill and bit set Fish tape, 100 foot (30 meters) Wire for grounding lighting arrestor, consult local code...
- Page 26 EC30 Lighting Arrestor Mounting screws are NOT provided for the surge arrestor bracket...
- Page 27 EC30 Lighting Arrestor Example Ground Clamp Installer is responsible for providing ground wire, running appropriate wire to proper ground location and connection to lightning arrester. Check local code for grounding requirements.
- Page 28 EC30 Antenna Adapter Cable For optimum antenna coverage, The adapter cable should be connected directly to the base station and NOT to a splitter.
- Page 29 EC30 100 foot coaxial Cable To remain in compliance with FCC regulations, you MUST use the entire length of cable. Even if this means you have coiled excess in the ceiling.
- Page 30 EC30 Splitter for 2 antennas If you install the extended antenna, and you still don’t have enough coverage, you will need to add a second antenna with a splitter. This is to keep the original antenna in place, so you don’t loose coverage local to the base.
- Page 31 Switcher Board Wiring -EOS Lane 1 (Inside) The new wiring scheme for the microphone, speaker, and IC300 to the switcher board...
- Page 32 Switcher Board Wiring Lane 1 (Inside)
- Page 33 ION/EOS Audio Adjustments • Set vehicle presence tone to a comfortable level • Set inbound audio to a useable communication level • Set outbound audio to a usable communication level • Set inbound audio to grill speaker to a usable level (if applicable) •...
- Page 34 ION/EOS Operator Mode • In Operator Mode you will need to turn dedicated mode on ✓ as no mode switch is provided. (CFA refers to “Dedicated Mode” as “3-Man”) • Make sure to train customer on how to turn Speed Team On ( ✓) and off once again no mode switch is provided (CFA refers to “Speed Team”...
- Page 35 ION / EOS Store settings • Set system time and date • Set Password (if requested) • Set store hours • For Sunday: - set store to open at 12:00 A.M. (00:00:00) - set store to close at 12:01 A.M. (00:01:00) (this will allow “Store is Closed”...
- Page 36 EOS Installer setup • Set lane configuration (Single for 1 lane store and Dual / Y for 2 lane store • Turn Auto Handsfree (AHF) On For one Com/Headset: Hold A1 or A2 and Volume Up, then power on) • In “Speaker Post” make sure microphone is set for DM5 for both lanes...
- Page 37 ION / EOS Installer setup Save Your Installer Settings when Finished...
- Page 38 IC300 Installation CHECK the switch settings on the IC300 to make sure it is in COMBO mode...
- Page 39 IC300 Installation IC300 should be mounted flat on the wall using wall mount bracket (no goose neck pedestal mount) near the J-Box with conduit connected to base station location as shown on drawing. IC300 should always be connected to lane 1...
- Page 40 Mode switch Installation If provided, an external mode switch for Speed Team operation will need to be installed near the IC300 in an easily accessible location...
- Page 41 Mode Switch Installation Connect the Common from the Speed Team Switch to the EOS/ION Base Station at J2 pin 1 and the NO(signal) wire to J2 pin 2 For WIQ, connect the Common to J25 pin 3 and the NO(signal) wire to J25 pin 1...
- Page 42 Things to Remember #6 INSTALL NEW WIRING FOR THE IC300. DO NOT USE THE WIRING AND CONNECTOR FROM THE OLD SYSTEM...
- Page 43 Mounting Bracket, IC300 – Parallel Wall Mounting...
- Page 44 Mounting Bracket, IC300 – Parallel Wall Mounting...
- Page 45 Zip-tie quick reference guide to EOS base station • Save Installer Settings when all system programming is complete • If available onsite personnel decline training – please notify HME and get name and signature of customer and add to IFV...
- Page 46 The Training checklist is a requirement for Management and • Crew training Detailed training instruction for the EOS and IC300 • Use operations manuals for reference during training • The training checklist must be assigned a store number, dated, initialed by the accepting manager and print the installing technician’s name •...
- Page 47 The Training checklist form must be completed, signed and submitted to HME...
- Page 49 “doubling-up” of cable reels this splice should be done in ceiling if possible • HME will provide 8 cable reels for all dual lane installs where the cable extension is required – if splice is required please attempt to locate splice in drop ceiling or access point / J-box •...
- Page 50 CFA – Cable Splicing When splicing cable make sure to double up cables, stagger splice connections, solder and wrap in electrical tape or shrink tubing...
- Page 51 Questions...
Need help?
Do you have a question about the IC300 and is the answer not in the manual?
Questions and answers