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Autel will not be liable for any direct, special, incidental, or indirect damages, or for any economic consequential damages (including lost profits) as a result of using this product.
Safety Instructions The safety messages herein cover situations Autel is aware of at the time of publication. Autel cannot know, evaluate or advise you in regards of all possible hazards. You must be certain that any condition or service procedure encountered does not jeopardize your personal safety.
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DANGER When an engine is operating, keep the service area WELL VENTILATED or attach a building exhaust removal system to the engine exhaust system. Engines produce carbon monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to serious personal injury or loss of life.
Using This Manual This manual contains device usage instructions. Some illustrations shown in this manual may make reference to modules and optional equipment that are not included in your system. 1.1 Conventions The following conventions are used: 1.1.1 Bold Text Bold text is used to highlight selectable items such as buttons and menu options.
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Example: To power down the MaxiSys tablet Press and hold the Power/Lock button. Tap Power Off. Tap OK.
General Introduction There are two main components to the MaxiSys Elite II Pro system: MaxiSys Tablet — the central processor and monitor for the system. MaxiFlash VCI — Vehicle Communication Interface. This manual describes the construction and operation of these devices and how they work together to deliver diagnostic solutions.
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Figure 2-2 MaxiSys Tablet, Back View Speaker Collapsible Stand — extends from the back to allow hands-free viewing of the tablet Rear Camera Camera Flash Figure 2-3 MaxiSys Tablet, Side Views Mini SD (Secure Digital) Card Slot Mini USB (Universal Serial Bus) Port Headphone Jack...
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Figure 2-4 MaxiSys Tablet, Top View DC Power Supply Input Port HDMI (High-definition Multimedia Interface) Port USB Port USB Port Power/Lock Button — long press to turn the tablet on and off, or short press to lock the screen 2.1.2 Power Sources The tablet can receive power from any of the following sources: ...
Item Description ISO 9142-2, ISO 14230-2, ISO 15765-4, K/L-Line, Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM, 11898, Highspeed, Middlespeed, Lowspeed and Singlewire CAN, GM UART, UART Protocols Echo Byte Protocol, Honda Diag-H Protocol, TP 2.0, TP 1.6, SAE J1939, SAE J1708, Fault-Tolerant CAN, ISO 13400, CAN FD MaxiFlash VCI 2.2.1 Function Descriptions...
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Flashes red when VCI is upgrading USB Port 2.2.1.1 Programming Capability The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming interface device. Using the updated OEM software, it is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new ECUs, and fixing software-controlled drivability issues and emission issues.
Figure 2-6 Main Cable — 1.5m in Length NOTE The MaxiFlash VCI can be connected by the Autel Main Cable V2.0 only. DO NOT use other Autel main cables to connect the MaxiFlash VCI. 2.3.2 OBDI Adapters (Optional) The optional OBDI-type adapters are for non-OBDII vehicles.
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Volkswagen/ Benz-38 Mitsubishi/ Audi-2+2 Hyundai-12+16 2.3.3 Accessories Autel USB Cable V2 (the V2 icon can be seen on the cable) Connects the tablet to the VCI unit. Mini USB Cable Connects the tablet to the computer. AC/DC External Power Adapter Connects the tablet to the external DC power port for power supply.
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Clamp Cable Supplies power to the tablet or the VCI through connection to the vehicle battery. Light Fuse x2 A safety device for the auxiliary power outlet adapter.
Getting Started Make sure the tablet has sufficient power or is connected to an external power supply (see Power Sources). NOTE The images and illustrations depicted in this manual may differ from the actual ones. 3.1 Power Up Long press the Power/Lock button on the top-right side of the tablet to switch the unit on.
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Accesses the VCI connection menu. See Manager Manager. Accesses system software update menu. See Update Update. Synchronizes Autel's online service database with Support the MaxiSys tablet. See Support. Provides a quick search for supported functions MaxiViewer and/or vehicles. See MaxiViewer.
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Desktop. User Allows you to submit questions related to this Feedback product. See User Feedback. Allows you to register an Autel account, view and edit Autel User your personal profile, and link your device. See Autel Center User Center. 3.1.2 Locator and Navigation Buttons...
Button Name Description Launches the camera. Press and hold to capture a screenshot of the current screen. Saved files are stored in Camera the Data Manager application for later review. See Data Manager. Display Adjusts the brightness of the screen and the volume of the &...
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may lead to ECU problems on some vehicles. Please exit the Diagnostics application before shutting off the tablet. To power down the MaxiSys tablet 1. Press and hold the Power/Lock button. 2. Tap Power Off. 3. Tap OK. 3.2.1 Reboot System In case of a system crash, press and hold the Power/Lock button and tap Restart to reboot the system.
Diagnostics The Diagnostics application can access the electronic control module of multiple vehicle control systems, including but not limited to the engine, transmission, anti-lock brake system (ABS), and airbag system (SRS). 4.1 Establish Vehicle Communication and Selection 4.1.1 Establish Vehicle Communication The Diagnostics operations require connecting the MaxiSys Elite II Pro tablet to the test vehicle through the MaxiFlash VCI using the Main Cable V2.0 (Use the applicable OBDI adapter if needed).
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located under the vehicle dashboard. NOTE The vehicle's DLC is not always located under the dashboard. Refer to the user manual of the test vehicle for additional connection information. Non-OBDII Vehicle Connection This type of connection requires both the Main Cable V2.0 and an OBDI adapter for the specific vehicle being serviced.
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Figure 4-1 Connection between Auxiliary Power Outlet Adapter and Clipper Cable Plug the DC power connector of the auxiliary power outlet adapter into the DC power supply input port of the VCI. Connect the clipper cable to the vehicle's battery. NOTE After the VCI is successfully connected to the vehicle, the Power LED on the device lights solid green and a beeping sound will be heard.
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NOTE If no VCI is found, this may indicate that the signal strength is too weak to be detected. Reposition the VCI and remove all possible objects that may cause signal interference. Tap the Scan button at the top-right corner to rescan for the VCI. Typically, the VCI name appears as “Maxi”...
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or USB. B. If the VCI is unable to establish a communication link, a message will display. Possible causes for the communication error include: A vehicle system has been selected for diagnosis that is not supported by the vehicle. ...
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Top toolbar Buttons The operations of the Toolbar buttons at the top of the screen are listed and described in the table below: Table 4-1 Top Toolbar Buttons Button Name Description Home Returns to the MaxiSys Job Menu. Opens a dropdown list. ...
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4.1.3 Vehicle Identification The MaxiSys diagnostics system supports five methods of Vehicle Identification. Auto Detect Manual Input Scan VIN/License Manual Vehicle Selection Alternative Vehicle Identification 4.1.3.1 Auto Detect The MaxiSys diagnostics system features the latest VIN-based Auto VIN Scan function to identify test vehicles with just one tap, enabling the technician to quickly identify the exact vehicle and scan its available systems for fault codes.
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Select an automobile manufacturer icon from the Vehicle Menu screen (Figure 4-2) and then tap Automatic Selection > Read. The system will proceed to acquire VIN information automatically or allow users to manually enter the VIN. Figure 4-4 Automatic Selection Screen 4.1.3.2 Manual Input For some vehicles that do not support the Auto VIN Scan function, the MaxiSys...
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Tap Scan VIN/License in the dropdown list (Figure 4-3). The camera will launch. On the right side of the screen, from top to bottom, three options are available: Scan Bar Code, Scan VIN, and Scan License. NOTE The Scan License option is supported in certain countries and areas. If not available, manually enter the license number.
4.1.3.5 Alternative Vehicle Identification Occasionally, the tablet may not be able to identify a vehicle. For these vehicles, the user may perform a generic OBDII or EOBD diagnostics. See Generic OBDII Operations additional information. 4.2 Diagnostics Screen Layout After the vehicle information is selected, tap the OK button at the bottom-right corner of the screen to open the Main Menu screen.
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Use this function when encountering an error during test or diagnosis. This function will record the communication data and ECU information of the test vehicle and send it to Autel technical staff to review Data Logging and provide a solution.
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NOTE Make sure the tablet and the printer are connected either by Wi-Fi or LAN before printing. For more instructions on printing, see Printing Settings for details. To submit Data Logging reports in Diagnostics Tap the Diagnostics application button from the MaxiSys Job Menu. The Data Logging button on the diagnostics toolbar is available throughout the Diagnostics operations.
Confirmation Messages These usually appear as an "Information" screen, when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue. When a user-response is not required, the message only appears briefly. ...
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Figure 4-7 Auto Scan Screen NOTE On the Auto Scan screen, there is a Select System icon on the upper-right corner. Select the corresponding system(s) to scan will save more time than scanning all systems. Figure 4-8 Auto Scan Results Screen The results are displayed on the screen.
Fault | #: Indicates there is/are fault code(s) detected; “#” indicates the quantity of detected faults. Pass | No Fault: Indicates the system was scanned and no faults has been detected. Not Scanned: Indicates the system has not been scanned. ...
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Figure 4-9 Function Menu Screen Available functions may vary by vehicle. The function menu may include: ECU Information — displays detailed ECU information. Select to display information screen. Trouble Codes — contains Read Codes and Erase Codes. The former displays ...
4.5 ECU Information This function retrieves and displays the specific information for the tested control unit, including unit type and version numbers. Figure 4-10 ECU Information Screen Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons detailed descriptions of the operations of each button. Current Directory Path Status Information Bar Main Section —...
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Figure 4-11 Read Codes Screen Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons detailed descriptions of the operations of each button. Current Directory Path Status Information Bar Main Section Column 1 — displays the retrieved codes from the vehicle. ...
4.6.2 Erase Codes After reading the retrieved codes from the vehicle and certain repairs have been made, you can erase the codes from the vehicle using this function. Before performing this function, make sure the vehicle's ignition key is in the ON (RUN) position with the engine off.
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Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons detailed descriptions of the operations of each button. Main Section Name Column — displays the parameters. Check Box — tap the check box to the left of a parameter to select the item. Tap the check box again to deselect it.
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② Text Mode — default displays the parameters as a text list. NOTE Some status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT, can only be displayed in Text Mode. Others, such as a sensor reading, can be displayed in both text and graph modes.
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Scale Button — tap to change the scale values below the waveform graph. There are four scales available for the X-axis: x1, x2, x4 and x8, and three scales available for the Y-axis: x1, x2, and x4. Edit Button — tap to open an edit window, in which you can set the waveform color ...
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and the device will automatically record and save the generated data. You can review the saved live data by tapping the Review button at the bottom of the screen. Tap the drop-down menu to the right of a parameter to open a submenu. The Trigger button is the last one in the submenu.
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Tap OK to save the settings and return to the Live Data screen, or tap Cancel to exit without saving. When the trigger is successfully set, a trigger mark displays in front of the parameter. The mark is gray when it is not triggered, and displays orange when triggered. Moreover, two horizontal lines display on each of the data graphs (when Waveform Graph Mode is applied) to indicate the threshold values.
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Tap the Cancel Merge button at the bottom of the Live Data screen to cancel merge. To Top — moves a selected data item to the top of the list. Setting — tap to set the recording duration. ...
Review — reviews the recorded data. Tap to display a recording list, and select one item to review. NOTE Only the data recorded during the current operation can be reviewed on the Live Data screen. All the historical recorded data can be reviewed in Review Data in the Data Manager application.
Figure 4-17 Active Test Screen The function buttons in the lower-right corner of the Active Test screen manipulate the test signals. The operational instructions are displayed in the main section of the test screen. Follow the on-screen instructions and make appropriate selections to complete the tests.
4.10 Programming and Coding Since the introduction of OBDII and leading up to modern hybrids and EVs, hardware and software technologies in cars have been advancing at an exponential rate. Updating software may be the only way to fix the following issues: ...
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programming interface or opens another menu of additional choices. Follow all screen instructions while performing the programming or coding operations. How and what information is presented on the screen vary by the type of operation being performed. 4.10.1 Coding The main section of the Coding screen displays a list of vehicle components and the coding information that mainly consists of two parts: All available systems for coding are displayed on the left side, and the coding data or value on the right side.
A series of on-screen operational instructions will display to guide you through the programming procedure. Carefully read the on-screen information and follow the instructions to execute the programming procedure. 4.10.3 Re-flash Errors IMPORTANT When reprogramming onboard, always make sure the vehicle battery is fully charged and in good working condition.
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order to determine which one the vehicle is using. Protocol — select to open a submenu of various protocols. A communication protocol is a standardized way of data communication between an ECM and a diagnostics tool. Global OBD may use several different communication protocols.
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4.11.2 Function Descriptions This section describes the various functions of each diagnostics option: 4.11.2.1 DTC & FFD When this function is selected, the screen displays a list of Current Codes and Pending Codes. When the Freeze Frame data of certain DTCs are available for viewing, a snowflake icon will display on the right side of the DTC item.
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A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data. Select Yes on the confirmation screen to continue, or No to exit. 4.11.2.2 I/M Readiness This function is used to check the readiness of the monitoring system. It is an excellent function to use prior to having a vehicle inspected for state emissions compliance.
4.11.2.8 Vehicle Status This function checks the current condition of the vehicle, such as the communication protocols of OBDII modules, number of fault codes, and status of the Malfunction Indicator Lamp (MIL). 4.12 Diagnostics Report 4.12.1 Pre-scan and Post-scan After performing pre-scan and post-scan functions by entering the same maintenance order number, tap Data Manager >...
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4.12.2.1 Diagnostics Report Saving Via the History function: Enter the main screen of the Diagnostics application, and tap History on the top toolbar. Figure 4-20 History Screen Select a history record and tap the ellipses button in the upper-right corner. Figure 4-21 Historical Test Screen Tap View PDF to view the report directly.
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Enter the Auto Scan page and tap Fault Scan in the Function Button Bar at the bottom of the screen. Figure 4-22 Auto Scan Screen Sample 1 When the system scan is completed, tap Report in the Function Button bar at the bottom of the screen.
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PDF to view these local reports. Once you save the reports by tapping the Get Report or Report to Cloud button, tap Data Manager > Cloud Report to view these reports saved to the Autel cloud platform. 4.12.2.3 Diagnostic Report Sharing...
Figure 4-25 Report List Screen NOTE Note that if the report displays , it means the report has been uploaded to the cloud successfully, and you can share the report with others; if the report displays , it means the report has failed to upload to the cloud, but will try to automatically upload to the cloud when entering the Report again.
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Or tap Vehicle Swap button in the diagnostics toolbar to return to the Vehicle Menu screen. On the Vehicle Menu screen Tap the Home button in the top toolbar. Or tap the Back button in the navigation bar at the bottom of the screen. Or tap the Home button in the diagnostics toolbar to exit the application directly and return to the MaxiSys Job Menu Now, the Diagnostics application is no longer communicating with the vehicle and it is...
Service The Service section is specially designed to provide quick access to the vehicle systems for various scheduled service and maintenance tasks. The typical service operation screen is a series of menu-driven commands. Follow the on-screen instructions to select appropriate options, enter values or data, and perform necessary actions. The application will display detailed instructions to complete selected service operations.
Ensure that the EPB control system is reactivated after the maintenance work has been completed. NOTE Autel accepts no responsibility for any accident or injury arising from the maintenance of the Electric Parking Brake system. 5.3 Tire Pressure Monitoring System (TPMS) Service...
state, monitor the close-circuit current, register the battery replacement, activate the rest state of the vehicle, and charge the battery via the diagnostics socket. NOTE This function is not supported by all vehicles. The sub functions and actual test screens of the BMS may vary by vehicle, please follow the on-screen instructions to make correct option selection.
IMPORTANT Before diagnosing the problem vehicle and attempting to perform an emergency regeneration, it is important to obtain a full diagnostics log and read out relevant measured value blocks. NOTE The DPF will not regenerate if the engine management light is on, or there is a faulty EGR valve.
Accident repairs where damage to the SAS, SAS assembly, or any part of the steering system may have occurred NOTE Autel accepts no responsibility for any accident or injury arising from servicing the SAS system. When interpreting DTCs retrieved from the vehicle, always follow the manufacturer's recommendation for repair. ...
Battery Test Battery Test conducts battery and cranking/charging systems analysis and enables technicians to view the health status of the vehicle’s battery and electrical system. Functions include in-vehicle test and out-vehicle test. NOTE The MaxiBAS BT506 tester is sold separately. Figure 6-1 Battery Test Screen 6.1 Test Preparation 6.1.1 Inspect the Battery...
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6.1.2 Connect the Battery Tester To pair the BT506 with the MaxiSys Elite II Pro tablet Press and hold the Power button to turn on both the MaxiSys tablet and BT506. Ensure that the unit is sufficiently charged before using. Enable Bluetooth on the MaxiSys Elite II Pro by tapping VCI Manager >...
6.2 In-vehicle Test In-vehicle Test is used for testing batteries that are installed in a vehicle. An in-vehicle test includes Battery Test, Starter Test, and Generator Test. These tests help determine the health status of the battery, the starter, and the generator. IMPORTANT A disclaimer page will appear when accessing any function on the Home screen for the first time.
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NOTE In the Settings application, the Battery Test option allows you to change the requirement for entering the VIN information. If the setting is enabled, supplying the VIN is no longer mandatory. Please refer to the table below for a list of buttons that may appear when accessing the functions: Table 6-1 Top Toolbar Buttons Button...
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Figure 6-4 Battery Test Results Screen Battery Test Results The battery test results include a color-coded results summary and a list of test data. Table 6-2 Test Results Result Description Good Battery Battery is good. Good & Recharge Battery is good but insufficiently charged. Recharge the battery. Charge &...
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6.2.3 Starter Test Follow the on-screen instructions to complete the test. Start the engine and let it idle. The test results will appear as follows: Figure 6-5 Starter Test Result Screen Table 6-3 Starter Test Results Result Description Cranking Normal The starter is good.
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6.2.4 Generator Test Follow the on-screen instructions to complete the test. The test results will appear as follows: Figure 6-6 Generator Test Results Screen Table 6-4 Generator Test Results Result Description Charging Normal The generator is functioning normally. The belt linking the starter and the generator is loose;...
6.3 Out-vehicle Test Out-vehicle Test is used to test the conditions of batteries that are not connected to a vehicle. This function aims to check the health status of the battery only. 6.3.1 Test Procedure To start the out-vehicle test Tap Battery Test from the MaxiSys Job Menu.
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6.3.2 Test Results Icons are color-coded to indicate status. Table 6-5 Out-vehicle Test Results Result Description Good Battery Battery meets required standards. Battery is good, but low on charge. Fully charge the Good & Recharge battery. Check for causes of low charge. Charge &...
Settings Access the Settings menu to adjust default settings and view information about the MaxiSys system. Figure 7-1 Settings Screen The following options are available for the MaxiSys system settings: Units Language Printing Settings Report Settings ...
7.1 Unit This option allows you to change the units of measurement for the diagnostics system. To change the units setting Tap the Settings application on the MaxiSys Job Menu. Tap the Units option on the left column. Select the appropriate units of measurement. A check mark displays to the right of the selected unit.
To install the MaxiSys Printer driver Download Maxi PC Suite from www.autel.com > Support > Downloads > Autel Update Tools, and install to your Windows-based PC. Double-click on Setup.exe. Select an installation language to launch the installation wizard. Follow the instructions on the screen and click on Next to continue.
OS Update, MaxiSys Update and Vehicle Update. Tap ON/OFF to enable or disable Auto Update. The button displays blue if the Autel Update is enabled and displays grey if the Auto Update is disabled. Set the time of the day for updating.
To adjust the vehicle list setting Tap the Settings application on the MaxiSys Job Menu. Select Vehicle List on the left column. Select the required sort order. A check mark will display to the right of the selected item. Tap the Home button in the top-left corner to return to the MaxiSys Job Menu, or select another settings option for further system setup.
Data Manager The Data Manager application allows you to store, print, and review the saved files, manage the workshop information, customer information records, and keep test vehicle records. Selecting the Data Manager application opens the file system menu. There are nine main functions available.
Description View the diagnostics reports. Review Data View recorded data. View communications with Autel support service and ECU information for the test vehicle. The Data Logging saved data can be reported and sent to the technical center via the Internet.
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To activate a test session for a recorded vehicle Tap Data Manager on the MaxiSys Job Menu. Select Vehicle History to open the screen. Tap Diagnostics, Service or Battery Test to select diagnostics test records or service test records. Tap the Diagnostics icon at the bottom of the thumbnail of a vehicle record.
Select Vehicle History. Select the specific vehicle history record thumbnail from the main section. The historical test record will appear. Tap the Edit button (the pen icon) to start editing. Tap each item to input information or attach files or images. Tap Add a Customer to correlate the historical Records sheet to an existing customer account, or add a new account to be correlated with the test vehicle record.
Tap Done to save the updated workshop information, or tap Cancel to exit without saving. 8.3 Customer The Customer function allows you to create and edit customer accounts. It helps you to save and organize all customer accounts correlated with the test vehicle history records. ...
8.4 Image The Image section is a database containing all captured screenshots in .png file format. Figure 8-5 Image Database Screen Toolbar Buttons — used to edit, print or delete stored image files. See Table 8-2 Toolbar Buttons Description for detailed information. Main Section —...
Tap Email to send the selected image(s) to an email. 8.5 Cloud Report This section displays the saved reports, which can be transferred to the Autel cloud platform once a stable network connection is established. These reports can then be viewed or shared with others.
Figure 8-6 Data Playback Screen Main Section — displays the recorded data frames. Navigation Toolbar — allows you to manipulate data playback. Use the Navigation Toolbar buttons to play back the record data from frame to frame. Tap Back to exit data playback. 8.8 Data Logging The Data Logging section allows you to launch the Support platform to view records of all feedback or not feedback (saved) data logs on the diagnostics system.
VCI Manager The VCI Manager is for connecting the MaxiSys Elite II Pro tablet with a VCI through Bluetooth. This application allows you to pair the tablet with the VCI and to check its communication status. Figure 9-1 VCI Manager Screen 9.1 VCI Connection via Bluetooth The VCI needs to be either connected to a vehicle or to an available power source, so that it is powered up during the synchronization procedure.
When connection is established, the connection status reads “Connected.” The VCI button on the system Navigation bar at the bottom of the screen displays a green badge with a BT icon, indicating the tablet is connected to the VCI. NOTE A VCI can be paired to only one tablet at a time, and once it has been paired, the device will not be discovered by any other unit.
9.4 BAS Update The BAS Update module provides the latest update for the MaxiBAS BT506. Before updating the BT506 tester, please make sure your tablet network is stable. To update the MaxiBAS BT506 Power on the tablet and the MaxiBAS BT506. Connect the MaxiBAS BT506 device to the tablet via Bluetooth or USB cable.
Internet. Any updates that are found can be downloaded and installed on the tablet with a stable Internet connection. NOTE Make sure the tablet is registered before activating the Update application. See Autel User Center for details. ...
Support This application launches the Support platform which synchronizes Autel's online service base station with the MaxiSys tablet. Connected to Autel's service channel and online communities, the Support application provides the quickest way for problem solutions, allowing you to send help requests to obtain direct service and support.
The Service Info section displays a detailed record list of the device's service history information. Every time the device has been sent back to Autel for repair, the device's serial number and other information, such as the fault type, changed components, or system reinstallation will be recorded and updated to the associated online product account that will be synchronized to the Service Info section.
11.5 FAQ Database The FAQ section provides comprehensive references for all questions frequently asked and answered about the use of Autel's online member account, shopping, and payment procedures. Account — displays questions and answers about the use of Autel's online user ...
MaxiViewer MaxiViewer allows you to search the functions supported by our tools and the version information. There are two ways of searching, either by searching the tool and the vehicle or searching the functions. To search by vehicle Tap the MaxiViewer application on the MaxiSys Job Menu. Tap the tool name on the top-left to drop down the tool list, and tap the one you want to search.
MaxiVideo The MaxiVideo application configures the MaxiSys tablet to operate as a digital video scope by simply connecting the tablet to a MaxiVideo camera. This function allows you to examine difficult-to-reach areas normally hidden from sight, with the ability to record digital still images and videos, which offers you an economical solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
Quick Link The Quick Link application provides you with convenient access to Autel's official website and many other well-known sites in automotive service, which offers you abundant information and resources, such as technical help, knowledge bases, forums, training, and expert consultations.
You can use the application to receive ad-hoc remote support from Autel's support center, colleagues or friends, by allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.
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(http://www.teamviewer.com). Start the software on their computer at the same time in order to provide support and take control of the tablet remotely. Provide your ID to the partner, and wait for them to send you a remote control request. A message displays to ask for your confirmation to allow remote control on your device.
PDF files with the form. To help resolve the issue efficiently, we recommend you to complete the form with as many details as possible. Tap Submit to send the completed form to Autel's online service center. The submitted feedback will be carefully read and handled by our support personnel.
Figure 18-1 Autel User Center Screen If you already have an Autel ID, you can log in with your phone number and verification code, or tap Log In with Password to log in with your Autel ID and password. If you do not have an Autle ID yet, tap Register to create an Autel Once your account is successfully registered, you will enter the main menu of the Autel User Center.
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Visit the website: pro.autel.com. If you have an Autel account, log in and skip to Step 7. If you are a new member to Autel, click Register to create your Autel ID. Enter your personal information. Fields marked with an asterisk (*) are mandatory.
Maintenance and Service To ensure that the tablet and the combined VCI unit perform at their optimum level, we advise that the product maintenance instructions in this section are strictly followed. 19.1 Maintenance Instructions The following includes instructions on how to maintain your devices, together with precautions to take.
Your device may not be connected to the charger properly. Check the connector. NOTE If the problems persist, please contact Autel's technical support personnel or your local selling agent. 19.3 About Battery Usage Your tablet is powered by a built-in lithium-ion polymer battery, which enables you to recharge your battery when there is electricity left.
This section provides information on technical support, repair service, and application for replacement or optional parts. 19.4.1 Technical Support If you have any question or problem on product operations, please contact us. Autel China Headquarters Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time) ...
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Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community, Xili Sub-district, Nanshan District, Shenzhen City, China 19.4.3 Other Services You can purchase the accessories directly from authorized tool suppliers of Autel, or your local distributor or agent. Your purchase order should include the following information: ...
Compliance Information FCC Compliance FCC ID: WQ8-MS908S2122 This equipment has been tested and verified to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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reach the network. To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to antenna should be minimized. RoHS Compliance This device is declared to be in compliance with the European RoHS Directive 2011/65/EU. CE Compliance This product is declared to conform to the essential requirements of the following directives and carries the CE mark accordingly: Radio Equipment Directive 2014/53/EU.
Warranty 21.1 12-month Limited Warranty Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail purchaser of this MaxiSys Diagnostics Device that should this product or any part thereof during normal usage and under normal conditions be proven defective in material or...
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