Autel MaxiSys MS906S User Manual
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Summary of Contents for Autel MaxiSys MS906S

  • Page 2 Autel will not be liable for any direct damages or for any special, incidental, or indirect damages or for any economic consequential damages (including lost profits). IMPORTANT: Before operating or maintaining this unit, please read this manual carefully, paying extra attention to the safety warnings and precautions.
  • Page 3 Safety Instructions The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be certain that any condition or service procedure encountered do not jeopardize your personal safety.
  • Page 4 Safety Information Important Safety Instructions Do Not Turn the Volume Up Too Loud When Using Headphones Listening at high volumes that over-stimulate the ear for long periods of time may result in loss of hearing. SAFETY WARNINGS: Always perform automotive testing in a safe environment. ...
  • Page 5: Table Of Contents

    Contents SAFETY INFORMATION .................... II CHAPTER 1 USING THIS MANUAL ..............1 ....................1 ONVENTIONS 1.1.1 Bold Text ..................... 1 1.1.2 Terminology ..................1 1.1.3 Notes and Important Messages ............1 1.1.4 Hyperlinks ................... 1 1.1.5 Procedures ..................2 CHAPTER 2 GENERAL INTRODUCTION ...............
  • Page 6 4.3.4 Alternative Vehicle Identification ............22 ....................23 AVIGATION 4.4.1 Diagnostics Screen Layout ..............23 4.4.2 Screen Messages ................26 4.4.3 Making Selections ................26 ....................27 ....................27 IAGNOSIS 4.6.1 ECU Information .................31 4.6.2 Read Codes ..................32 4.6.3 Erase Codes ..................33 4.6.4 Live Data ....................34 4.6.5 Active Test ..................40 4.6.6 Special Functions ................41...
  • Page 7 7.1.1 Unit....................64 7.1.2 Language ...................65 7.1.3 Printing Setting ..................65 7.1.4 Notification Center ................65 7.1.5 Multitask....................66 7.1.6 About ....................66 7.1.7 System Settings ..................67 CHAPTER 8 SHOP MANAGER OPERATIONS ............68 ...................69 EHICLE ISTORY 8.1.1 Historical Test Record .................70 ................71 ORKSHOP NFORMATION ..................72 USTOMER ANAGER 8.3.1...
  • Page 8: Chapter 1 Using This Manual

    Using This Manual Chapter 1 This manual contains device usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional tools or accessories. Conventions The following conventions are used.
  • Page 9: Procedures

    Using This Manual Conventions 1.1.5 Procedures An arrow icon indicates a procedure. Example: To use the camera:  Tap the Camera button. The camera screen opens. Focus the image to be captured in the view finder. Tap the blue circle. The view finder now shows the captured picture and auto-saves the taken photo.
  • Page 10: Chapter 2 General Introduction

    General Introduction Chapter 2 ® The MaxiSys MS906 is an advanced diagnostic device developed for customers looking for a tool with ultra-convenient and modern design while still delivering ultimate performance. Featuring the powerful Samsung Exynos 5260 6-core processor (1.3 GHz quad-core ARM Cortex-A7 + 1.7 GHz dual-core ARM Cortex-A15), and an 8.0 inch LED capacitive touch screen, based on the multitasking operating system, and combined with the best possible coverage of OE-level diagnostics, the MaxiSys MS906 is the ideal solution to manage your repair jobs smartly and conveniently with greater...
  • Page 11 General Introduction MaxiSys Display Tablet Charging (above 90%) – indicated by steady green light Charging (below 90%) – indicated by steady yellow light Low Battery (below 15%) – indicated by steady red light System Failure – indicated by steady blue light Figure 2-2 MaxiSys Tablet Back View Camera Lens Camera Flash...
  • Page 12: Power Sources

    General Introduction MaxiSys Display Tablet 2.1.2 Power Sources The display tablet can receive power from any of the following sources: Internal Battery Pack  AC/DC Power Supply  Vehicle Power  Internal Battery Pack The display tablet can be powered with the internal rechargeable battery, which if fully charged can provide sufficient power for about 6 hours of continuous operation.
  • Page 13: Accessory Kit

    General Introduction MaxiSys Display Tablet Item Description Sensors Gravity Accelerometer, Ambient Light Sensor (ALS) Audio Input/Output Microphone  Single Speakers  Power and Battery 5000 mAh 3.7 V lithium-polymer battery  Charging via 12 V AC/DC power supply  Input Voltage 12 V (9-35 V) Power Consumption Operating...
  • Page 14: Obd I Adapters

    General Introduction Accessory Kit Figure 2-4 Main Cable – 1.7 m in length 2.2.2 OBD I Adapters The OBD I adapters are for Non-OBD II vehicles. The adapter used depends on the type of vehicle make being tested. The most common adapters are shown below.
  • Page 15 General Introduction Accessory Kit Compact Disc (CD) Includes the User Manual, Printing Services Program etc. Cigarette Lighter Provides power to the display tablet through connection to the vehicle’s cigarette lighter receptacle, as some non-OBD II vehicles cannot provide power via the DLC connection. Clipper Cable Provides power to the display tablet through connection to the vehicle battery as some non-OBD II...
  • Page 16: Chapter 3 Getting Started

    Getting Started Chapter 3 Make sure the display tablet has a charged battery or is connected to the DC power supply (see 2.1.2 Power Sources on page 5). Powering Up Press the Lock/Power button on the top right side of the display tablet to switch the unit on.
  • Page 17: Application Buttons

    Getting Started Powering Up 3.1.1 Application Buttons The Application buttons configure the MaxiSys for the type of operation or activity to be performed. The table below gives brief descriptions of the available applications. Use your finger tip to select an application from the Job Menu. Table 3-1 Applications Name Button...
  • Page 18: Locator And Navigation Buttons

    Button Description Launches Support platform which synchronizes Autel’s on-line service base station Support with the MaxiSys tablet. See Support Operations on page 80. Allows you to store and play technical tutorial and training videos about the device usage or vehicle Training diagnostic techniques.
  • Page 19: System Status Icons

    Getting Started Powering Up Name Button Description Allows you to adjust the brightness of the Display & Sound screen and the volume of the audio output. MaxiSys Returns to the MaxiSys operation interface Shortcut from other Android applications. Tapping this button will open up a Multi Task menu, on which displays the bookmarks of the Multi Task active...
  • Page 20: Powering Down

    Getting Started Powering Down Name Button Description Calculator Launches calculator when pressed. Clock Launches clock when pressed. Wi-Fi Enables/disables Wi-Fi when pressed. Torch Turns on/off the torch when pressed. Enables/disables auto-rotate screen when Auto Rotate pressed. Enables/disables Airplane Mode when Airplane Mode pressed.
  • Page 21: Installing Computer Software

    Getting Started Installing Computer Software Installing Computer Software The MaxiSys Diagnostic Platform allows you to realize some of its functions on a c omputer to enhance capabilities and i mprove user experience. To realize these functions on a computer, you need to install certain software. There are two Setup.exe program packages contained in the CD provided with the MaxiSys tool kit.
  • Page 22 Getting Started Installing Computer Software the computer for printing. Click the Printer Server tab on the top of the program interface on the computer, and wait for the printing file to load. Click the Print button to start printing. NOTE: Make sure the computer installed with the Printing Services program is connected to a printer.
  • Page 23: Chapter 4 Diagnostics Operations

    Diagnostics Operations Chapter 4 By establishing a d ata link to the electronic control systems of the vehicle being serviced directly, the Diagnostics application allows you to retrieve diagnostic information, view live data parameters, and perform active tests. The Diagnostics application can access the electronic control module (ECM) for various vehicle control systems, such as engine, transmission, antilock brake system (ABS), airbag system (SRS) and more.
  • Page 24: Getting Started

    Diagnostics Operations Establishing Vehicle Communication Non-OBD II Vehicle Connection This type of connection requires both the main cable and a required OBD I adapter for the specific vehicle being serviced. To connect to a Non-OBD II Vehicle  Connect the main cable’s female adapter to the Vehicle Data Connector on the display tablet, and tighten the captive screws.
  • Page 25 Diagnostics Operations Getting Started Figure 4-1 Sample Vehicle Menu Screen Top Toolbar Buttons Manufacturer Buttons Top toolbar Buttons The operations of the Toolbar buttons at the top of the screen are listed and described in the table below: Table 4-1 Top Toolbar Buttons Name Button Description...
  • Page 26: Vehicle Identification

    Getting Started Getting Started Name Button Description Europe Displays the European vehicle menu. Asia Displays the Asian vehicle menu. Domestic Displays the Domestic vehicle menu. Touching this button opens the virtual keyboard, Search allowing you to manually enter the specific vehicle make required.
  • Page 27: Auto Vin Scan

    Diagnostics Operations Vehicle Identification 4.3.1 Auto VIN Scan The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan function to identify CAN vehicles in just one touch, which allows the technician to quickly detect vehicles, scan all the diagnosable ECUs on every vehicle and run diagnostics on the selected system.
  • Page 28: Manual Vin Input

    Diagnostics Operations Vehicle Identification Figure 4-3 Sample Vehicle Selection Screen Select Automatic selection and the system will proceed to acquire VIN information automatically or allow users to input the VIN manually. 4.3.2 Manual VIN Input For some vehicles that do not support the Auto VIN Scan function, the MaxiSys MS906 diagnostic system allows you to enter the vehicle VIN manually, or simply take a photo of the VIN sticker for quick vehicle identification.
  • Page 29: Manual Vehicle Selection

    Diagnostics Operations Vehicle Identification Figure 4-4 Manual VIN Input Tap Done. The vehicle will be identified in a few seconds, and once the matching is successful, the system will guide you to the Vehicle Diagnostics screen directly. (Figure 4-2) Tap Cancel to exit Manual Input. 4.3.3 Manual Vehicle Selection When the vehicle’s VIN is not automatically retrievable through the vehicle's ECU, or the specific VIN is unknown, you can choose to select the vehicle...
  • Page 30: Navigation

    Diagnostics Operations Navigation Navigation This section describes how to navigate the Diagnostics interface and select test options. 4.4.1 Diagnostics Screen Layout The Diagnostics screens typically include four sections. (Figure 4-5) Figure 4-5 Sample Diagnostics Screen Diagnostics Toolbar Status Information Bar Main Section Functional Buttons Diagnostics Toolbar...
  • Page 31 Diagnostics Operations Navigation Name Button Description Touching this button allows you to exit the Vehicle diagnostic session of the currently identified test Swap vehicle, and returns you to the vehicle menu screen to select another vehicle for testing. Opens the setting screen. See Settings Operations Settings on page 64.
  • Page 32 Diagnostics Operations Navigation Tap Print whenever you want to make a printing. A drop-down menu appears. Print This Page – prints a screenshot copy of the current screen Print All Page – prints a PDF copy of all displayed data A temporary file will be created and send to the computer for printing.
  • Page 33: Screen Messages

    Diagnostics Operations Navigation Functional Buttons The displayed Functional Buttons at this section of the screen varies depending on the stage of operations. They can be used to navigate, save or clear the diagnostic data, exit scanning as well as make other functional controls.
  • Page 34: Main Menu

    Diagnostics Operations Diagnosis Main Menu The Diagnostics application allows you to establish a data link to the electronic control system of the test vehicle for vehicle diagnosis or service. You can operate functional tests, retrieve vehicle diagnostic information such as trouble codes, event codes and live data for various vehicle control systems, such as engine, transmission, ABS and more.
  • Page 35 Diagnostics Operations Diagnosis Figure 4-6 Sample Auto Scan Operation Screen Navigation Bar Main Section Functional Buttons Navigation Bar  List Tab – displays the scanned data in list format Tree Tab – display the scanned data in system distribution diagram format Progress Bar –...
  • Page 36 Diagnostics Operations Diagnosis and the control system. -?-: Indicates that the vehicle control system has been detected, but the tester cannot accurately locate it. Fault | #: Indicates there is/are detected fault code(s) present; “#” indicates the number of the detected faults. Pass | No Fault: Indicates the system has passed the scanning process and no fault has been detected.
  • Page 37 Diagnostics Operations Diagnosis Name Description Saves the diagnostic session as a history record, this Save allows you to quickly restore access to the test systems. Control Units This option allows you to manually locate a required control system for testing through a series of choices.
  • Page 38: Ecu Information

    Diagnostics Operations Diagnosis Active Test – provides specific subsystem and component tests. This  selection may appear as Actuators, Actuator Test, or Function Tests, etc., and the tests options vary depending on the manufacturer and model. Special Functions – provides component adaptation or variant coding ...
  • Page 39: Read Codes

    Diagnostics Operations Diagnosis Figure 4-8 Sample ECU Information Screen Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 23 for detailed descriptions of the operations for each button. Main Section – the left column displays the item names; the right column shows the specifications or descriptions.
  • Page 40: Erase Codes

    Diagnostics Operations Diagnosis Figure 4-9 Sample Read Codes Screen Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 23 for detailed descriptions of the operations for each button. Main Section Code Column – displays the retrieved codes from the vehicle. ...
  • Page 41: Live Data

    Diagnostics Operations Diagnosis To erase codes  Tap Erase Codes from the Function Menu. A warning message displays to inform you of data loss when this function is applied. Tap Yes to continue. A confirming screen displays when the operation is successfully done. Tap No to exit.
  • Page 42 Diagnostics Operations Diagnosis Diagnostics Toolbar Buttons – tap the drop-down button at the top center of the screen displays the toolbar buttons. See Table 4-2 Diagnostics Toolbar Buttons on page 23 for detailed descriptions of the operations for each button. Main Section Name Column –...
  • Page 43 Diagnostics Operations Diagnosis Waveform Graph Mode – displays the parameters in waveform graphs When displaying this mode, three control buttons will appear on the right side of the parameter item, allowing you to manipulate the display status. Text Button – resumes Text Display Mode ...
  • Page 44 Diagnostics Operations Diagnosis Functional Buttons The operations of all the available functional buttons on Live Data screen are described below: Back – returns you to the previous screen or exit the function. Record – starts recording the retrieved live data; the recorded data is then stored as a video clip in the Data Manager application for future reviews.
  • Page 45 Diagnostics Operations Diagnosis Setting – tapping this button opens a setting screen, which allows you to set the trigger mode, recording duration, and various threshold values for data recording, and make other controls. Figure 4-11 Sample Setting Mode in Live Data There are four navigation buttons on top of the Setting mode screen.
  • Page 46 Diagnostics Operations Diagnosis Select a parameter item on the left column, or enter the item name in the Search bar. Tap on the right side of the MIN button, and enter the required minimum value. Tap on the right side of the MAX button, and enter the required maximum value.
  • Page 47: Active Test

    Diagnostics Operations Diagnosis To perform setting for live data record  Tap the Setting functional button at the bottom of the Live Data screen. Tap the Record navigation button. > button on the right of Trigger Type bar and select Tap the ○...
  • Page 48: Special Functions

    Diagnostics Operations Diagnosis Selecting Active Test opens a menu of test options that varies by make and model. Selecting a menu option activates the test. Follow all screen instructions while performing tests. How and what information is presented on the screen varies according to the type of test being performed. Some toggle and variable control tests display Active Test Controls at the top of the screen with data stream information below, or vice versa.
  • Page 49 Diagnostics Operations Diagnosis The first part in the top line shows the description of the operation being performed, and the execution status is displayed on the right, such as Completed, or Activated, etc. The second part shows the preconditions or requirements for executing the operation being selected.
  • Page 50: Service

    Diagnostics Operations Service Service The Service section is specially designed to provide you quick access to the vehicle systems for various scheduled service and maintenance performances. The typical service operation screen is a s eries of menu driven executive commands. By following the on-screen instructions to select appropriate execution options, enter correct values or data, and perform necessary actions, the system will guide you through the complete performance for various service operations.
  • Page 51: Generic Obd Ii Operations

    Diagnostics Operations Service ABS/SRS Services This function allows you to perform various bi-directional tests to check the operating conditions of both the Anti-lock Braking System and the Supplemental Restraint System, such as Automated Bleeding, Pump Motor Test, and checking Module information, etc. Steering Angle Sensor (SAS) Service This service function allow you to perform calibration for the Steering Angle Sensor, which permanently stores the current steering wheel position as the...
  • Page 52 Diagnostics Operations Generic OBD II Operations Auto Scan – When this option is selected the diagnostic tool  attempts to establish communication using each protocol in order to determine which one the vehicle is broadcasting on. Protocol – When this option is selected the screen opens a ...
  • Page 53: Function Descriptions

    Diagnostics Operations Generic OBD II Operations Vehicle Status  NOTE: Some functions are supported only on certain vehicle makes. 4.8.2 Function Descriptions This section describes the various functions of each diagnostic option: DTC & FFD When this function is selected, the screen displays a list of Stored Codes and Pending Codes.
  • Page 54 Diagnostics Operations Generic OBD II Operations cycle, but need to be met on two or more consecutive drive cycles before the DTC actually sets. The intended use of this service is to assist the service technician after a v ehicle repair and after clearing diagnostic information, by reporting test results after a single driving cycle.
  • Page 55 Diagnostics Operations Generic OBD II Operations Live Data This function displays the real time PID data from ECU. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream. Live data can be displayed in various modes, see 4.6.4 Live Data on page 34 for detailed information.
  • Page 56: Exiting Diagnostics

    Diagnostics Operations Exiting Diagnostics Exiting Diagnostics The Diagnostics application remains open as long as there is an active communication with the vehicle. You must exit the diagnostics operation interface to stop all communications with the vehicle before closing the Diagnostics application. NOTE: Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted.
  • Page 57: Chapter 5 Data Manager Operations

    Data Manager Operations Chapter 5 The Data Manager application is used to store, print, and review the saved files. Most operations are controlled through the toolbar. Selecting the Data Manager application opens the file system menu. Different file types are sorted separately under different options, there are six types of information files to be viewed or played back.
  • Page 58 Data Manager Operations Operations Figure 5-2 Sample Image Database Screen Toolbar Buttons – used to edit, print and delete the image files. See Table 5-1 Toolbar Buttons in JPG Database on page 51 for detailed information. Main Section – displays the stored images. Table 5-1 Toolbar Buttons in JPG Database Name Button...
  • Page 59: Pdf Files

    Data Manager Operations Operations To edit image information  Select Data Manager application from the MaxiSys Job Menu. Select Image to access the JPG database. Select an image to display it in full screen. Tapping the screen once displays the editing toolbar. Tap the Info button to open a window displaying the image information.
  • Page 60: Review Data

    Data Manager Operations Operations 5.1.3 Review Data The Review Data section allows you to playback the recorded data frames of live data streams. On the Review Data main screen, select a record file to playback. Figure 5-3 Sample Data Playback Screen Drop-down Toolbar –...
  • Page 61: Data Logging

    Data Manager Operations Operations 5.1.5 Data Logging The Data Logging section allows you to launch Support platform directly to view all records of all sent or unsent (saved) data loggings on the diagnostic system. For more details, please refer to11.5 Data Logging 11.5on Page 85.
  • Page 62: Chapter 6 Maxifix Operations

    MaxiFix Operations Chapter 6 The MaxiFix application launches the on-line troubleshooter database, which not only provides you virtually all common diagnostic trouble code (DTC) database for most vehicles, but also serves as a forum allowing you to network with other MaxiSys users, and gives you access to a vast database of repair and diagnostic tips along with proven filed fixes.
  • Page 63 MaxiFix Operations Navigation The MaxiFix screen layout consists of 3 main areas: The Header –the tool bar across the top of the screen which allows you to select vehicles and perform searches. The Main Screen –located at the center of the screen displaying content based on the vehicle attributes and keywords specified.
  • Page 64: Terminology

    MaxiFix Operations Navigation Select the submodel of the vehicle from the list. Select the engine of the vehicle from the list. After completing the vehicle selection procedure, the identified vehicle is shown on the Header. 6.1.1 Terminology MaxiFix Tip A MaxiFix Tip provides practical information of real fix of a specific vehicle repair issue with detailed descriptions.
  • Page 65: Operations

    MaxiFix Operations Operations OBDII Fault Codes description and reference—helps in diagnostic assessment by making clear the nature of an automotive problem so that beginner and advanced technicians can make effective repairs Real Fix Tips—provides repair tips from actual shop practices and are presented in an e asy to understand Complaint, Cause, Correction format.
  • Page 66: Home

    MaxiFix Operations Operations to your activities in the Question section. Support – opens the FAQ page, or a message box for contacting  Customer Service by email. 6.2.1 Home Home is the first option on the Navigation Menu at the bottom of the screen. Tapping it opens your MaxiFix home page.
  • Page 67: My Maxifix

    MaxiFix Operations Operations To ask a MaxiFix Question  If not already done, click Select Vehicle on the Header to specify the vehicle you are asking about. Click Ask on the Navigation Menu at the bottom of the screen to open the Ask page.
  • Page 68 Marked Posts – opens a list with links to Tips and discussions that you  are actively participating in. My Profile –allows you to view your Autel account information including:  your Autel ID, personal information, MaxiFix score, phone number and register time, and edit your portrait.
  • Page 69: My Messages

    MaxiFix Operations Operations View Profile Information You can view your personal profile by clicking on your account ID or “My Profile” in My MaxiFix section or edit portrait where applicable, and visit other community members’ profile by clicking their portrait. Information included in your profile determines how you are presented to the community, and what type of information will be sent to you from the community.
  • Page 70: Support

    MaxiFix Operations Operations Close a Question When a repair question that you've posted to the community is resolved, you are encouraged to write down the case as a way to share a good solution. This will help the other MaxiFix members to find useful information for practical fix. To close a question, you need to select the question’s response message from the message list on “My Messages”...
  • Page 71: Chapter 7 Settings Operations

    Settings Operations Chapter 7 Selecting Settings application opens a setup interface, on which you can adjust default setting and view information about the MaxiSys system. There are seven options available for the MaxiSys system settings: Unit  Language  Printing Setting ...
  • Page 72: Language

    Internet. It is highly recommended to keep this function on all the time, so you won’t miss out any new update for MaxiSys or event from Autel. Internet access is required for receiving on-line messages.
  • Page 73: Multitask

    Settings Operations Operations To enable the Notification Center function  Tap the Settings application on the MaxiSys Job Menu. Tap the Notification Center option on the left column. Tap the ON/OFF button to enable or disable the Notifications function. If the function is enabled the button turns blue, or if disabled the button turns gray.
  • Page 74: System Settings

    Settings Operations Operations To check the MaxiSys product information in About  Tap the Settings application on the MaxiSys Job Menu. Tap the About option on the left column. The product information screen displays on the right. Tap the Home button on the top left corner to return to the MaxiSys Job Menu, or select another setting option for the system setup, after viewing.
  • Page 75: Shop Manager Operations

    Shop Manager Operations Chapter 8 The Shop Manager application helps you to manage the workshop information, customer information records, and keep test vehicle history records, which can be a great assist in dealing with daily workshop business and improves customer service. There are three main functions available: Vehicle History ...
  • Page 76: Vehicle History

    Shop Manager Operations Vehicle History Name Button Description Touching this button opens a no te form, which History Notes allows you to create audio record, attach picture or video, or edit text notes, etc. Touching this button opens the Vehicle History Vehicle screen which displays the correlated test vehicle History...
  • Page 77: Historical Test Record

    Shop Manager Operations Vehicle History To activate a test session for the recorded vehicle  Tap the Shop Manager application on the MaxiSys Job Menu. Select Vehicle History Tap the Diagnostics button at the bottom of the thumbnail of a vehicle record item.
  • Page 78: Workshop Information

    Shop Manager Operations Workshop Information To edit the Historical Test record sheet  Tap the Shop Manager application on the MaxiSys Job Menu. Select Vehicle History. Select the specific vehicle history record thumbnail from the main section. The Historical Test record sheet displays. Tap the Edit button to start editing.
  • Page 79: Customer Manager

    Shop Manager Operations Customer Manager Figure 8-3 Sample Workshop Information Sheet To edit the Workshop Information sheet  Tap the Shop Manager application on the MaxiSys Job Menu. Select Workshop Information. Tap the Edit button on the top toolbar. Tap on each field to input the appropriate information. Tap Done to save the updated workshop information sheet, or tap Cancel to exit without saving.
  • Page 80 Shop Manager Operations Customer Manager □ + photo frame beside the Name chart to add a p hoto. A Tap the sub menu displays, select Take Photo to take a new photo for the account, or select Choose Photo to choose from the existing files. Some customers may have more than one vehicle for service;...
  • Page 81: History Notes

    Shop Manager Operations Customer Manager 8.3.1 History Notes The History Notes function allows you to add audio and video records, text notes and photos, to keep multi-media work logs for the associated customer account, which can be very helpful when dealing with repeat customers. Keeping notes for each vehicle serviced for each customer will keep you always on track and well organized in business.
  • Page 82 Shop Manager Operations Customer Manager Table 8-2 Function Buttons in History Notes Name Button Description Back Returns to the previous screen. Delete Touching this button deletes the selected note. Quickly locates the required note by entering Search the note title. Touching this button to cancel edit or file Cancel search.
  • Page 83: Chapter 9 Update Operations

    Update Operations Chapter 9 The internal programming of the MaxiSys Diagnostic System, known as the firmware, can be updated using the Update application. Firmware updates increase the MaxiSys applications’ capabilities, typically by adding new tests, new models, or enhanced applications to the database. The display device automatically searches for available updates for all of the MaxiSys components when it is connected to the internet.
  • Page 84 Update Operations Operations Main Section Left Column – displays vehicle logos and update firmware version information;  tap the About button displays a function list in PDF showing more details about the firmware Middle Column – displays a brief introduction about the new changes to the ...
  • Page 85: Chapter 10 Remote Desk Operations

    You can use the application to receive ad-hoc remote support from Autel’s support centre, colleagues, or friends, by allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.
  • Page 86 Remote Desk Operations Operations To receive remote support from a partner  Power on the MaxiSys Display Tablet. Tap the Remote Desk application on the MaxiSys Job Menu. The TeamViewer interface displays and the device ID is generated and shown. Your partner must install the Remote Control software to his/her computer by downloading the TeamViewer full version program online (http://www.teamviewer.com), and then start the software on...
  • Page 87: Chapter 11 Support Operations

    Internet when you use it for the first time. The Support application is connected to Autel’s service channel and on-line communities which provides the quickest way for problem solutions, allowing you to submit complaints or sent help requests to obtain direct services and supports.
  • Page 88: Support Screen Layout

    Support Operations Support Screen Layout 11.2 Support Screen Layout The Support application interface is navigated by 4 simple buttons on the top navigation bar, operation of each is described below in turn from left to right: Home Button – returns to the MaxiSys Job Menu. ...
  • Page 89: My Account

    Service Info The Service Info section displays a detailed record list of the device’s service history information. Every time the device has been sent back to Autel for repair, the device’s serial number and the detailed repair information, such as...
  • Page 90 Support Operations User Complaint Screen Layout Figure 11-2 Sample Complaint Screen The User Complaint screen consists of two parts. Option Bar Period Filter – displays only the complaint records within the  defined period on the list Status Filter – displays the corresponding complaint records ...
  • Page 91 Select the required processing time on the last section according to the urgency of the case. Tap Submit to send the completed form to Autel’s online service center, or tap Reset to refill it. The submitted complaints will be carefully read and handled by the service personnel, and the respond speed may depend on the processing time you’ve...
  • Page 92: Data Logging

    Support Operations Data Logging Tap Complaint on the Main Menu. Select an existing complaint case item on the record list by tapping > button on i ts right side. The screen displays the complaint ○ session details. Tap the Post Reply button on the upper right side after viewing, to make a reply.
  • Page 93: Communities

    Forums on Autel’s official website www.autel.com, where you are allowed to discuss technical topics or share information with, as well as ask for technical advices or offer technical supports to all other members in Autel’s online support communities. Figure 11-4 Sample Communities Home Screen To start a discussion ...
  • Page 94 Support Operations Communities Select a desired group according to the subject you are about to discuss. For example, if you are going to ask a question about the MaxiSys tablet, tap MaxiSys to start a discussion. Enter your topic and the discussion content in the appropriate input field.
  • Page 95: Training Channels

    11.7 Training Channels The Training section provides quick links to Autel’s online video accounts. Select a video channel by the language to see all the available online tutorial videos from Autel for various technical supports, such as product usage techniques and vehicle diagnostics practice, etc, may be available for your interests.
  • Page 96: Faq Database

    11.8 FAQ Database The FAQ section provides you comprehensive and abundant references for all kinds of questions frequently asked and answered about the use of Autel’s online member account, and shopping and payment procedures. Account – displays questions and answers about the use of Autel’s ...
  • Page 97: Chapter 12 Training Operations

    Navigation Buttons – allows you to navigate the application interface. Home Button – returns to the MaxiSys Job Menu  Online Button– opens the quick link page and provides access to Autel’s  online video database All Button – displays all available video files ...
  • Page 98 Training Operations Operations To play a video  Tap the Support application on the MaxiSys Job Menu. The Training application screen displays. Select a video file from the main section. Tap the Play button on the left side. Select a Player from the popup window if necessary. Now you can watch the video, it is played in full screen mode.
  • Page 99: Chapter 13 Quick Link Operations

    Quick Link Operations Chapter 13 The Quick Link application provides you with convenient access to Autel’s official website and many other well-known sites in automotive service, which offers you abundant information and resources, such as technical help, knowledge base, forums, training, and expertise consultations, etc.
  • Page 100: Chapter 14 Maintenance And Service

    Maintenance and Service Chapter 14 To ensure that the MaxiSys diagnostic tablet performs at its optimum level, we advise that the product maintenance instructions covered in this section is read and followed. 14.1 Maintenance Instructions The following shows how to maintain your devices, together with precautions to take.
  • Page 101: Troubleshooting Checklist

    Your device may have not been connected to the charger properly.  Check the connector. NOTE: If your problems persist, please contact Autel’s technical support personnel or your local selling agent. 14.3 About Battery Usage Your tablet is powered by a b uilt-in Lithium-ion Polymer battery. This means that, unlike other forms of battery technology, you can recharge your battery while some charge remains without reducing your tablet’s autonomy due to...
  • Page 102: Service Procedures

    Maintenance and Service About Battery Usage Do not use a damaged battery charger.  Do not disassemble or open crush, bend or deform, puncture or shred.  Do not modify or remanufacture, attempt to insert foreign objects into the  battery, expose to fire, explosion or other hazard.
  • Page 103  Repair Service If it becomes necessary to return your device for repair, please download the repair service form from www.autel.com, and fill in the form. The following information must be included: Contact name  Return address ...
  • Page 104: Chapter 15 Compliance Information

    Compliance Information Chapter 15 FCC Compliance CC ID: WQ8MAXISYSMY906 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 105: Chapter 16 Warranty

    Chapter 16 12-Month Limited Warranty Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail purchaser of this MaxiSys MS906 Diagnostic Device, that should this product or any part thereof during normal consumer usage and c onditions, be proven defective in...

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