Xerox WorkCentre 490cx Online User's Manual page 208

Xerox workcentre 490cx: user guide
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MANAGING THE INK CARTRIDGES
If the bottom line shows improvement, rerun this test. If improvement
continues, rerun the test. If all nozzles are not printing after running the test
three times, continue with step 5.
5. If print quality does not improve, remove and reinstall the ink cartridge.
Repeat the nozzle test.
6. If the line is still broken, wipe the nozzles and contacts. Refer to
the Ink Cartridge Nozzles and Contacts
Wiping the Ink Cartridge Nozzles and Contacts
If print quality does not improve after repeating the nozzle test, the problem
may be caused by dried ink on the ink cartridge:
• nozzles
• contacts
• carrier contacts in the printer
Follow this procedure:
1. Remove the ink cartridge. Refer to
2. Use a clean, lint free cloth, dampened with water only, to gently clean the
entire copper colored area, including the nozzles and contacts. To
dissolve any dried ink, hold the damp cloth against the nozzles for about
three seconds. Gently blot and wipe dry.
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Replacing the Ink
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