Xerox 480 ST System Administration Manual
Xerox 480 ST System Administration Manual

Xerox 480 ST System Administration Manual

Xerox printer/fax/scanner/copier system administration guide
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Document Centre
490/480/470/460 ST
System Administration Guide
August 2001
Xerox Document Centre Model _______________
Serial Number ____________________________
604P06900

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Summary of Contents for Xerox 480 ST

  • Page 1 Document Centre 490/480/470/460 ST System Administration Guide August 2001 Xerox Document Centre Model _______________ Serial Number ____________________________ 604P06900...
  • Page 2 Whilst the information in this Guide is correct at the time of first publication, Xerox reserves the right at any time to change the information without notice. Changes are made periodically to this document. Changes and technical updates will be added in subsequent editions.
  • Page 3 Caused And On Any Theory Of Liability, Whether In Contract, Strict Liability, Or Tort (Including Negligence Or Otherwise) Arising In Any Way Out Of The Use Of This Software, Even If Advised Of The Possibility Of Such Damage. Xerox Document Centre System Administration Guide...
  • Page 4: European Union Declaration Of Conformity

    European Union Declaration of Conformity Approvals and Certifications The CE marking applied to this product symbolises XEROX Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/ EEC, approximation of the laws of the member states related to low voltage equipment.
  • Page 5 Any unauthorised alteration which, includes the addition of new functions or the connection of external devices, may impact this certification. Please contact your local XEROX Limited representative for a list of approved accessories. WARNING...
  • Page 6 1989 Regulation. Customers wishing to complete safety testing should contact Xerox (see page 1) for advice prior to any test implementation. Xerox equipment should, however, be properly and regularly serviced and maintained at all times.
  • Page 7 Xerox equipment in such premises is safe. Xerox Product Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Customer Service Organisation. THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.
  • Page 8 Engineer will provide you with a certificate which details the results of all tests completed. In the event of any defect being noted, the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected. You will be advised of such action to enable such defects to be corrected.
  • Page 9 Belgium Denmark France Finland In the event of problems, you should contact your local Xerox representative in the first instance. The modem may be configured to be compatible with other country networks. Please contact your Xerox representative if the modem needs to be reconnected to another country’s network.
  • Page 10 Xerox Document Centre System Administration Guide...
  • Page 11: Table Of Contents

    Table of Contents 1. Introduction How to Use this Document ... 1-2 Document Centre Options ... 1-3 Conventions used in this document... 1-4 Other Sources of Information... 1-5 ST Model Features ... 1-7 2. How to Connect to Ethernet or Token Ring Networks Before You Connect to a 100BaseT Ethernet Network ...
  • Page 12 Go to a workstation and... 7-3 8. Microsoft (NetBEUI) Networks Before You Start... 8-1 Go to the Document Centre and..8-2 Go to the workstations and..8-5 9. Microsoft (TCP/IP) Networks Before You Start... 9-1 If you have not already assigned TCP/IP information..9-2 Go to the Document Centre and...
  • Page 13 Template Management ... 16-19 Distribution Templates ... 16-21 Template Settings ... 16-22 Deleting Distribution Templates ... 16-32 Copying Distribution Templates ... 16-33 Updating the Template List at the Document Centre... 16-33 Manage Jobs with Internet Services... 16-34 Active Jobs ... 16-35 Deleting Jobs ...
  • Page 14 What to Do Next... 20-4 Scanning Overview ... 20-5 Scanning with the Document Centre ... 20-6 Scan Templates... 20-7 The Scanning Process... 20-8 Overview of Repositories ... 20-11 Set Up Scanning - NetWare ... 20-15 Before You Start... 20-15 Set Up Options ... 20-16 General Installation Requirements ...
  • Page 15: Introduction

    • CentreWare Admin Services CD-ROM to install CentreWare applications. • CentreWare Network Services CD-ROM to install print driv- ers. Xerox Document Centre System Administration Guide Page 1 - 1...
  • Page 16: How To Use This Document

    Once your Document Centre is installed and printing, you can repeat these steps to enable your printer to print with additional protocols or network operating systems. Xerox Document Centre System Administration Guide...
  • Page 17: Document Centre Options

    Document Centre Options The Document Centre can be used as a high speed scan device. You can use Xerox CentreWare Scanning Admin Wizard to configure your Document Centre as a network scanner if you have a workstation on your network that has a 32 bit version of Windows.
  • Page 18: Conventions Used In This Document

    This symbol indicates that entries will be made at a workstation or fileserver. NOTE When you see this text in the left margin, it indicates the text to the right is of special importance and should be read before proceeding. Page 1 - 4 Xerox Document Centre System Administration Guide...
  • Page 19: Other Sources Of Information

    CentreWare Network Services Guide (hard copy). This doc- ument contains information about installation procedures for Xerox CentreWare print and fax drivers and installation and use of the features of the Xerox CentreWare Network Services software. • CentreWare Help Centre and Context-Sensitive Help Sys- tems (Electronic Help).
  • Page 20 Xerox Document Centre: http://www.documentcentre.xerox.com • Download the latest CentreWare drivers at http://www.centreware.com • For more information about other Xerox products visit the Xerox Corporation main page at: http://www.xerox.com Page 1 - 6 Xerox Document Centre System Administration Guide...
  • Page 21: St Model Features

    The ST model has the ability to make copies as well as print. ST models have full copy (and optional Network Scanning, Scan to E- mail, Network Faxing, Network Accounting) capability . Document Feeder and Scanner User Interface Touch Screen Xerox Document Centre System Administration Guide Feature Keypad Buttons Page 1 - 7...
  • Page 22: Network Connections

    Token Ring or 100Mbps Fast Ethernet) type of cable to connect to the network as indicated below. Page 1 - 8 10/100BaseT Ethernet network interface. RJ45 connector Token Ring network interface slot (will have RJ45 connector) Recessed area at rear of machine Xerox Document Centre System Administration Guide...
  • Page 23: How To Connect To Ethernet Or Token Ring Networks

    Document Centre is set to Auto, the hub/concentrator will not arbitrate to the correct speed. Before you connect the printer to your network, perform the procedure on the next page entitled How to set the Ethernet Speed. Xerox Document Centre System Administration Guide Page 2 - 1...
  • Page 24: How To Set The Ethernet Speed

    When complete a Configuration Report will print. a) Obtain the Configuration Report page from your printer and verify that your settings have been retained. Connect your Document Centre to the network with the appropriate cabling. Xerox Document Centre System Administration Guide ) button.
  • Page 25: Before You Connect To A Token Ring Network

    Ring Speed can cause severe problems on your network. Before you connect the printer to your network, perform the procedure on the next page entitled How to set the Ring Speed and Source Routing. Xerox Document Centre System Administration Guide Page 2 - 3...
  • Page 26: How To Set The Ring Speed And Source Routing

    When complete a Configuration Report will print. a) Obtain the Configuration Report page from your printer and verify that your Token Ring Settings have been retained. Connect your Document Centre to the network with the appropriate cabling. Xerox Document Centre System Administration Guide ) button.
  • Page 27: How To Set The Hardware (Mac) Address

    MAC address. It is STRONGLY recommended that you use caution when changing the MAC Address of the network interface. Xerox Document Centre System Administration Guide Access the Tools pathway. a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 28 Page 2 - 6 Xerox Document Centre System Administration Guide...
  • Page 29: Dynamic/Static Ip Addresses And Wins

    This section contains procedures for both of these methods. Determine which method will be used for your network and follow the steps of the appropriate procedure. Xerox Document Centre System Administration Guide Page 3 - 1...
  • Page 30: Dynamic Addressing (Dhcp, Bootp, Or Rarp)

    TCP/IP Address Host Name (DHCP Only) Subnet Mask Gateway TCP/IP Address Broadcast Address (DHCP only) Domain Name (DHCP only) Preferred and Alternate DNS Server (DHCP only) Wins Server (DHCP only) Page 3 - 2 Xerox Document Centre System Administration Guide...
  • Page 31 Go to the dynamic server and... Go to the Document Centre and... Xerox Document Centre System Administration Guide Configure the DHCP, BOOTP, or RARP server with the TCP/IP information you want assigned to your printer. Use the documentation supplied with your server software for this task.
  • Page 32 Press the Subnet and Gateway button. b) Press the soft buttons on the Touch Screen one at a time for each octet of the Subnet Mask and enter the numbers from the keypad. Xerox Document Centre System Administration Guide...
  • Page 33 Consult your RARP or BOOTP server documentation for details. Xerox Document Centre System Administration Guide c) Repeat this process for the IP Gateway address. When finished press Save to record the changes and exit to the TCP/IP Settings screen.
  • Page 34: Static Addressing

    For information on how your printer can connect to a DHCP, BOOTP, or a RARP server to be assigned an IP address dynamically, refer to the section in this chapter entitled Dynamic Addressing (DHCP, BOOTP, or RARP). Page 3 - 6 Xerox Document Centre System Administration Guide...
  • Page 35 Go to the Document Centre and... Xerox Document Centre System Administration Guide Connect your Document Centre to the network with the appropriate cabling. Enter the Tools pathway. a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 36 Press the Enable button. c) If you wish to change the lpr port for your printer press the Port Number soft button and enter the desired port number at the keypad. Press Save. Xerox Document Centre System Administration Guide...
  • Page 37 Xerox Document Centre System Administration Guide Enable HTTP/IP. a) Press the HTTP/IPP button. b) Press Enable. c) Press Save. Print a Configuration Report page to verify the DocuCentre TCP/IP information was assigned correctly. a) Repeat Steps 3a and 3c. b) Select System Setting.
  • Page 38: Windows Internet Name Service (Wins) Installation

    2, and 3 then skip to Step 5 and finish the Go to the Document Centre... portion. When you finish that section, go to the section entitled Go to the Workstation and... and complete those steps. Page 3 - 10 Xerox Document Centre System Administration Guide...
  • Page 39 Go to the Document Centre and... Xerox Document Centre System Administration Guide Connect your Document Centre to the network with the appropriate cabling. Enter the Tools pathway. a) Press the Access ( ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 40: Go To The Workstation And

    Microsoft Networking host name. b) Enter a queue name to identify the printer. c) When prompted, select the desired PostScript or PCL driver from the Xerox CentreWare Network Services CD or directory where drivers are stored. Xerox Document Centre System Administration Guide...
  • Page 41: Where To Go From Here

    UNIX/Linux (Solaris/SunOS) (HP-UX) (AIX) Quick Install Card Microsoft Windows NT 4.0 Server (TCP/IP) Quick Install Card Microsoft Windows 200 LPR and IPP Printing Quick Install Card Port 9100 TCP/IP Printing Quick Install Card Xerox Document Centre System Administration Guide Page 3 - 13...
  • Page 42 Page 3 - 14 Xerox Document Centre System Administration Guide...
  • Page 43: Centreware Device Admin Wizard

    Administrator privileges. Additionally, You will need the following NetWare information: NDS Tree (NetWare 4.X and 5.X environment) NDS Context (NetWare 4.X and 5.X environment) Primary Fileserver (NetWare 3.X environment) Frame Type Xerox Document Centre System Administration Guide Page 4 - 1...
  • Page 44: Go To The Document Centre And

    Select the frame type desired then press Save to retain your changes and exit to the NetWare Options screen. Exit the Tools Menu. a) Press the Exit Tools button. The printer will store the settings you have made. Xerox Document Centre System Administration Guide ) button.
  • Page 45: Go To The Workstation And

    From the desktop click the Start button on the Task Bar. Select the Programs entry in the menu. From the cascade menu select the Xerox CentreWare entry. On the next cascade menu select the Device Admin Wizard. The Device Admin Wizard will start.
  • Page 46: Go To A Workstation And

    If your test job does not print, refer to the troubleshooting section in this document to correct the problem. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer. Xerox Document Centre System Administration Guide...
  • Page 47: Novell Netware 4.X And 5.X (Nds) Networks

    Before You Start NOTE Your Document Centre may be installed on your network using Novell NDPS. The Xerox NDPS Agent, Documentation, and Print drivers are available from the Xerox Web Site www.xerox.com To enable 100BaseT or a Token Ring interface, refer to...
  • Page 48: Go To The Document Centre And

    Press the Frame Type button. b) Select the frame type desired or Auto on Document Centre 490/480 then press Save to retain your changes and exit to the NetWare Options screen. Xerox Document Centre System Administration Guide ) button.
  • Page 49 TYPEFUL NAME EXAMPLE: cn=contextname.ou=organization.o=company.c=country Xerox Document Centre System Administration Guide Set the NDS Settings. a) Press the NDS Settings button. Novell suggests using typeful names when entering Name Context and Directory Service Tree information. b) At this screen press the Name Context button and use the touch panel keyboard to enter the context in which this printer resides.
  • Page 50 From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Net- work Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Xerox Document Centre System Administration Guide...
  • Page 51: Go To A Workstation And

    Go to a workstation and... Xerox Document Centre System Administration Guide Use the CentreWare Network Services CD-ROM to install print drivers on a Windows-based workstation. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide.
  • Page 52 Page 5 - 6 Xerox Document Centre System Administration Guide...
  • Page 53: Novell Netware 3.1X Or 4.X/5.X In Bindery Mode

    6. Novell NetWare 3.1x or 4.x/5.x in Bindery Mode Before you start Xerox Document Centre System Administration Guide To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks section to configure the Ring Speed and Source Routing settings for your environment.
  • Page 54: Go To The Document Centre And

    Wait for the screen to refresh and press the Protocol and Media button. e) Press the Enable button. If Physical Media buttons appear, select either Ethernet or Token Ring. Press Save. Xerox Document Centre System Administration Guide ) button.
  • Page 55 Xerox Document Centre System Administration Guide Set the Primary File Server. a) Press the Primary File Server button. b) Press the upper-left keyboard icon button on the touch screen to set the first Primary File Server. c) Use the touch panel keyboard and enter the name of the first Primary File Server to which you want the printer to connect.
  • Page 56 Press the box under SAP Rate or Poll Interval and enter the desired number from the keypad. The default values are recommended. When finished, press Save to retain your changes and return to the NetWare Options screen. Xerox Document Centre System Administration Guide...
  • Page 57 Xerox Document Centre System Administration Guide Exit the Tools Menu. a) Press the Exit Tools button. The printer will store the settings you have made. Prepare for print driver installatio.n a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Net- work Services Guide.
  • Page 58: Go To A Workstation And

    If your test job does not print, refer to the troubleshooting section in this document to correct the problem. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer. Xerox Document Centre System Administration Guide...
  • Page 59: Unix Networks

    Your Document Centre printer supports printing from a variety of UNIX platforms. The procedure contained in this document will enable you to connect your printer in many of these environments. Xerox Document Centre System Administration Guide Page 7 - 1...
  • Page 60: If You Have Not Already Assigned Tcp/Ip Information

    For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may procede to the next section. Page 7 - 2 Xerox Document Centre System Administration Guide...
  • Page 61: Go To A Workstation And

    Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. Xerox Document Centre System Administration Guide Mount the CentreWare Network Services CD-ROM . Solaris/SunOS, HP-UX, and AIX users can load the CentreWare Print DCPR Tool.
  • Page 62 Page 7 - 4 Xerox Document Centre System Administration Guide...
  • Page 63: Microsoft (Netbeui) Networks

    To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. Xerox Document Centre System Administration Guide Page 8 - 1...
  • Page 64: Go To The Document Centre And

    Press the Enable button to enable the Microsoft Network protocols. d) If Physical Media buttons appear. Press the corresponding button to select either NetBEUI/Ethernet or NetBEUI/Token Ring. After making your selection press Save. Xerox Document Centre System Administration Guide ) button.
  • Page 65 Xerox Document Centre System Administration Guide Assign the Workgroup and Host names. a) You will be returned to the previous screen. Press the Workgroup and Host button. b) At the next screen, press the Workgroup Name button, using the touch panel keys. Enter the name of the workgroup in which you want the printer to appear then press Save.
  • Page 66 From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Net- work Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Xerox Document Centre System Administration Guide...
  • Page 67: Go To The Workstations And

    Double-click the Host Name of the printer. • Click once on the Printer Name then click OK. Xerox Document Centre System Administration Guide Verify that the NetBEUI protocol is loaded (ALL Windows 3.11 or greater versions). Use the CentreWare Network Services CD-ROM to install print drivers on a Windows-based workstation.
  • Page 68 Open an application and print a test page to verify operation. • If your print job does not print, refer to the Troubleshooting section of this document to solve the problem. Page 8 - 6 Xerox Document Centre System Administration Guide...
  • Page 69: Microsoft (Tcp/Ip) Networks

    RARP server to be assigned an IP address dynamically, refer to the chapter in this document entitled Dynamic/Static IP Addresses & WINS Information in regards to static IP address configuration may be found within that section as well. Xerox Document Centre System Administration Guide Page 9 - 1...
  • Page 70: If You Have Not Already Assigned Tcp/Ip Information

    For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may proceed to the next section. Page 9 - 2 Xerox Document Centre System Administration Guide...
  • Page 71: Go To The Document Centre And

    Dynamic/Static IP Addresses & WINS before continuing further. Connect your Document Centre to the network with the appropriate cabling. Xerox Document Centre System Administration Guide Enter the Tools pathway. a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 72 Touch Screen. On the keypad enter the desired number of seconds between 0 and 9999. q) Press Save to exit the Connections Screen. Exit the Tools Menu. a) Press the Exit Tools button. The printer will store the settings you have made. Xerox Document Centre System Administration Guide...
  • Page 73 Xerox Document Centre System Administration Guide Prepare for print driver installation. a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Net- work Services Guide. Proceed to the next section of this procedure called Go to a Workstation and...
  • Page 74: Go To The Workstation And

    Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects. Repeat this Go to the workstation and... procedure for each workstation on the network that will print to the printer. Xerox Document Centre System Administration Guide...
  • Page 75: Windows 2000 Lpr And Ipp Printing

    To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. Xerox Document Centre System Administration Guide Page 10 - 1...
  • Page 76: If You Have Not Already Assigned Tcp/Ip Information

    For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may proceed to the next step. Page 10 - 2 Xerox Document Centre System Administration Guide...
  • Page 77: Go To The Server/Workstation And

    Dynamic/Static IP Addresses & WINS before continuing further. To create a LPR Printer Xerox Document Centre System Administration Guide Verify the correct software is loaded. a) At the Desktop, right mouse click the My Network Places icon and select Properties.
  • Page 78 Select the driver to be used (Document Centre 480/470/460 drivers are included on the Windows 2000 CD-ROM). a) A driver list will be displayed. Select Xerox from the Manufacturers: area. Then select the desired print driver from the Printers: and click OK. The driver will be installed.
  • Page 79: Microsoft Windows Nt 4.X Server Network (Tcp/Ip)

    Address Assignment & WINS section but DO NOT change any values. Then read the note before step 9 and determine if you wish to change the lpr port number. After choosing, complete the remainder of the procedure. Xerox Document Centre System Administration Guide Page 11 - 1...
  • Page 80: If You Have Not Already Assigned Tcp/Ip Information

    For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may proceed to the next section. Page 11 - 2 Xerox Document Centre System Administration Guide...
  • Page 81: Go To The Server And

    Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. Xerox Document Centre System Administration Guide Verify the correct software is loaded. a) At the Desktop, right mouse click the Network Neighborhood icon and select Properties.
  • Page 82 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects. b) If your print job does not print, refer to the Troubleshooting section in this document to correct the problem. Xerox Document Centre System Administration Guide...
  • Page 83: Go To The Workstation And

    Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. Xerox Document Centre System Administration Guide Verify that the TCP/IP protocol stack is loaded. Use the CentreWare Network Services CD-ROM to install print drivers.
  • Page 84 Page 11 - 6 Xerox Document Centre System Administration Guide...
  • Page 85: Os/2 (Tcp/Ip) Networks Before You Start

    RARP server to be assigned an IP address dynamically, refer to the section in this document entitled Dynamic/Static IP Addresses & WINS. Information in regards to static IP address configuration may be found within that section as well. Xerox Document Centre System Administration Guide Page 12 - 1...
  • Page 86: If You Have Not Already Assigned Tcp/Ip Information

    For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may procede to the next step. Page 12 - 2 The preceding sections assume that any IP address, subnet Xerox Document Centre System Administration Guide...
  • Page 87: Go To A Workstation And

    Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. Xerox Document Centre System Administration Guide Create a new printer and load print drivers from the CD- ROM.
  • Page 88 Page 12 - 4 Xerox Document Centre System Administration Guide...
  • Page 89: Os/2 (Netbeui) Networks Before You Start

    To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. Xerox Document Centre System Administration Guide Page 13 - 1...
  • Page 90: Go To The Document Centre And

    At the next screen, press the Enable button to enable the Microsoft Network protocols. d) If Physical Media buttons appear, press the corresponding button to select either NetBEUI/Ethernet or NetBEUI/Token Ring. Press Save. Xerox Document Centre System Administration Guide ) button.
  • Page 91 Xerox Document Centre System Administration Guide Assign the Workgroup and Host names. a) You will be returned to the previous screen; press the Workgroup and Host button. b) At the next screen, press the Workgroup Name button. Using the touch panel keys, enter the name of the workgroup in which you want the printer to appear, then press Save.
  • Page 92 From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Net- work Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Xerox Document Centre System Administration Guide...
  • Page 93: Go To The Workstations And

    Go to the workstations and... Xerox Document Centre System Administration Guide Perform an OS2 Warp (4.0) Selective Install. a) Install Both NetBIOS (NetBEUI) and NetBIOS for IP during the install process. b) Select and Enable all of the file and print sharing options during the Selective Install process.
  • Page 94 Make sure the cursor is still in the printer window and press the Enter key on the keyboard. x) Select familiar w/ OS/2 if prompted. y) Highlight the correct lpt port (assigned in step 2m). Xerox Document Centre System Administration Guide...
  • Page 95 Xerox Document Centre System Administration Guide Install a new printer driver. a) Insert CentreWare CD into your CD-ROM drive. b) Make a /desktop/drivers directory from an OS/2 Window. c) Copy the driver files from the CD-ROM disk to the /desktop/drivers directory.
  • Page 96 Page 13 - 8 Xerox Document Centre System Administration Guide...
  • Page 97: Macintosh Networks (Appletalk)

    As part of the procedure in this section you will need to know the following information, the AppleTalk Name you wish to assign to your printer, and the AppleTalk Zone (if used) in which your printer will reside. Xerox Document Centre System Administration Guide Page 14 - 1...
  • Page 98: Go To The Document Centre And

    Setup button. c) Press the AppleTalk button. d) Press the Protocol and Media button. e) Press the Enable button. If Physical Media buttons appear, select either Ethernet or Token Ring. Press Save. Xerox Document Centre System Administration Guide ) button.
  • Page 99 Xerox Document Centre System Administration Guide Assign a Name and Zone to your printer. a) You will be returned to the previous screen. Press the AppleTalk Settings button. b) At the next screen, press the Printer Name button, enter the name you want for the printer (this is the name that will appear in the Chooser on your workstations) using the touch panel keys.
  • Page 100: Go To The Workstation And

    Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects. If your job did not print see the Troubleshooting section in this document to correct the problem. Xerox Document Centre System Administration Guide...
  • Page 101: 15. Banyan Vines Network

    How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. Go to the Document Centre and... Xerox Document Centre System Administration Guide Connect your Document Centre to the network with the appropriate cabling. Enter the Tools pathway.
  • Page 102 Print a Configuration Report page from your printer to use in the remainder of the installation. a) Repeat Steps 2a and 2c. b) Select System Setting. c) Select Configuration Report. d) Select Print Configuration Report Now. e) Select Cancel. Xerox Document Centre System Administration Guide...
  • Page 103 Xerox Document Centre System Administration Guide Prepare for print driver installation. a) Check the Configuration Report page and verify that Banyan VINES is enabled and the other Banyan Settings are correct. b) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Net- work Services Guide.
  • Page 104: Go To The Server And

    The Configure Queue Screen will be displayed. Press the F10 key to accept the defaults. Configure the Paper Formats a) The Configure Paper Formats Screen will be displayed. b) Press the Escape key to continue without making any changes. Xerox Document Centre System Administration Guide...
  • Page 105 The PCPrint ST name must be the same as the user name created and must also match the Street Talk (user) Name entered at the printer. Xerox Document Centre System Administration Guide Configure Access Lists and Print Destination. a) The Access Lists screen will be displayed.
  • Page 106 Page 15 - 6 Xerox Document Centre System Administration Guide...
  • Page 107: 16. Internet Services

    Xerox Printers monitor printer and consumable status easily access Xerox support home pages and customer- definable hotlinks Easy Setup Administrators will enjoy the convenience of being able to define printer settings and network connections from any workstation with a web browser.
  • Page 108 Hotlinks to Customer Support Hotlinks are provided for easy access to Xerox product information, software updates, and support resources. Administrators can also specify web sites for use when additional support assistance is needed.
  • Page 109: Who Should Read This Chapter

    Help button in the bottom frame of the browser window and navigating the directory within Internet Services. HTML Help includes descriptions of all of the features and options within Internet Services. Xerox Document Centre System Administration Guide Page 16 - 3...
  • Page 110: Before You Start

    Press the Go to Tools button. Enable the Network Protocol. a) Wait for the screen to refresh and press the Connectivity and Network Setup button. Xerox Document Centre System Administration Guide ) button.
  • Page 111 Xerox Document Centre System Administration Guide b) Wait for the screen to refresh and press the Network Setup button. Press the TCP/IP Options button. Press the HTTP/IPP button. Then press either the Enable or Disable button as desired. Press the Exit Tools button.
  • Page 112: Browser Configuration

    Mac OS 9.0 Solaris 2.5/2.6 (SunOS 5.5/5.6) Solaris 7 (SunOS 5.7) Solaris 8 (SunOS 5.8) Page 16 - 6 Netscape 4.0X 4.5X thru 4.7X Xerox Document Centre System Administration Guide Internet Internet Explorer Explorer Supported with patch available from Microsoft Web Site...
  • Page 113 While Xerox is testing other browsers which are beta releases for compatibility with Document Centre Internet Services, to ensure that you can perform all the functions contained in Internet Services, it is recommended you use one of the browsers shown in the table above.
  • Page 114: Internet Services Interface Features

    The Document Centre’s Home Page appears, which displays the links to other pages. To go to other pages, click an icon or a link to access the desired page. Page 16 - 8 Xerox Document Centre System Administration Guide...
  • Page 115: Pages And Frames

    Clicking the plus (+) sign will expand the tree, while clicking the minus sign (-) collapses the tree. As an example the Services Page is shown below. Xerox Document Centre System Administration Guide Page 16 - 9...
  • Page 116 Return the settings to their last saved values. Submit Job Submits a job for processing. For details, see the section entitled “Accessing the Document Centre Properties” later in this chapter. Page 16 - 10 Action performed when selected Xerox Document Centre System Administration Guide...
  • Page 117: Administration Logon

    It is recommended that you change this password after the initial logon to prevent unauthorized access to the HTTP server. How to change the Administrator Password. Xerox Document Centre System Administration Guide admin 1111 Go to the Document Centre control panel.
  • Page 118: Internet Services Use

    Document Centre using Distribution Templates, which are set up using the Services Pages. Documents can be scanned to File or Fax, simply by using a template and scanning the document. Page 16 - 12 Xerox Document Centre System Administration Guide...
  • Page 119: Print Documents With Job Submission On The Services Page

    490/480 ONLY NOTE ASCII text files, from systems other than PCs, may not print correctly if hard carriage returns (ASCII Control-M) are not used as line delimiters in the text. Xerox Document Centre System Administration Guide Page 16 - 13...
  • Page 120 Home Page. The graphic above shows the top of the Services Page which enables printing. Select the Job Submission radio button at the top of the page just below the tabs. Page 16 - 14 Xerox Document Centre System Administration Guide...
  • Page 121 Types of Printing Immediate Proof Delayed Secure Xerox Document Centre System Administration Guide Prints as soon as the Submit Job button is pressed. Prints one set of multiple copies to allow for review. After review, you may release the remaining sets for printing or delete the job to make changes.
  • Page 122 Release to release the job for printing. The Document Centre will print the number of copies of your job that you selected in the Web Browser. Page 16 - 16 Xerox Document Centre System Administration Guide...
  • Page 123: Scanning Documents

    Scan to Fax (folder)— scan a document and fax to specified recipient(s). NOTE Faxing on the Document Centre 490/480/470/460 ST is only available with an external faxing hardware and software solution. Xerox Document Centre System Administration Guide Page 16 - 17...
  • Page 124: Distribution Templates

    If Distribution Templates is not selectable, Scanning is not enabled on the Document Centre or repositories have not been defined. The list of available templates appears in the Distribution Template directory tree. Page 16 - 18 Xerox Document Centre System Administration Guide...
  • Page 125: Template Management

    Update the template list at the Document Centre. Select the scan to file template at the Document Centre. Scan the document at the Document Centre. Access the directory (folder) to view the location of the scanned file. Xerox Document Centre System Administration Guide Page 16 - 19...
  • Page 126 Scan the document at the Document Centre. The RightFax soft- ware detects the document in the Fax folder and automatically faxes the document to the recipient(s) specified in the template. Page 16 - 20 Xerox Document Centre System Administration Guide...
  • Page 127: Distribution Templates

    Click the Apply button. The template is created and is added to the Distribution Template tree. This template will have all the default properties. To change these settings read the next sec- tion entitled Template Settings. Xerox Document Centre System Administration Guide Page 16 - 21...
  • Page 128: Template Settings

    Select the appropriate checkbox to suppress the job log or print a confirmation sheet. NOTE Suppress Job Log cannot be selected if the template is for faxing. Click Apply. To return to the previously saved settings, click Restore. Page 16 - 22 Xerox Document Centre System Administration Guide...
  • Page 129: Scan Settings

    Review the table on the next page that shows setting names and a description of the feature, then make the desired selec- tions to the image and size settings. When finished, click the Apply New Settings button. Xerox Document Centre System Administration Guide Page 16 - 23...
  • Page 130 Softens or makes the edges of the printed image more pronounced. Normal sets the continuous-tone reproduction to 106 dpi screens. Emulate DocuTech allows Xerox DocuTech users to set the continuous-tone reproduction to emulate the DocuTech at a lower 85 dpi screen setting. Xerox Document Centre System Administration Guide...
  • Page 131 Image Resolution Options Edge Erase Xerox Document Centre System Administration Guide Description Prints the image in a selected number of dots per inch (dpi). A higher dpi, such as 600 x 600, produces a higher quality image, but creates a larger file size.
  • Page 132: Filing Destination

    Click the Edit button. On the screen that appears, make the desired changes to the destination repository, path, filing policy, document name, or output format. Click the Apply New Settings button. Page 16 - 26 Xerox Document Centre System Administration Guide...
  • Page 133 To delete a filing destination: Select the defined destination path. Click the Delete button. The template will be removed from the Distribution Templates tree. Xerox Document Centre System Administration Guide Page 16 - 27...
  • Page 134 Click the Apply New Settings button. Page 16 - 28 Xerox Document Centre System Administration Guide...
  • Page 135 The folder names increment when more documents are scanned. You can scan up to 999 times with a template using Rename New File. After that number, an error sheet is generated by the Document Centre. Xerox Document Centre System Administration Guide Description Page 16 - 29...
  • Page 136 AM/PM specified. Type the phone number and click the button with the green arrow to add the number to the list. Click the button with the red X to remove the number from the list. Xerox Document Centre System Administration Guide...
  • Page 137: Document Management

    If the Field Name is not user editable, enter the Default Value. Click on Add New Field to store changes or Restore Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide Page 16 - 31...
  • Page 138: Deleting Distribution Templates

    Click the Delete button at the top left corner of the Services tab. The template is deleted and removed from the Distribution Template tree. NOTE The default template cannot be deleted. Page 16 - 32 Xerox Document Centre System Administration Guide...
  • Page 139: Copying Distribution Templates

    The template list is refreshed and any newly created or updated templates are visible. For complete information about the Document Centre control panel/touch screen, see the additional administrative documentation that came with your Document Centre. Xerox Document Centre System Administration Guide Page 16 - 33...
  • Page 140: Manage Jobs With Internet Services

    Document Centre. Job name, owner, type, and number of copies are displayed on the page. If permissions allow, and jobs have not yet processed, you can delete these print and scan jobs using the Jobs page. Page 16 - 34 Xerox Document Centre System Administration Guide...
  • Page 141: Active Jobs

    The screen displays the job name, the owner of the job, job sta- tus, the type of job, and the number of copies requested. Click Refresh Jobs to update job list and status information. Xerox Document Centre System Administration Guide Page 16 - 35...
  • Page 142: Deleting Jobs

    To see that the job has been removed from the jobs list, click Refresh Jobs to update the list. NOTE If a job is printing or has already printed, a dialog appears stating that the job(s) cannot be deleted. Page 16 - 36 Xerox Document Centre System Administration Guide...
  • Page 143: Viewing General Status

    You may review status information at this screen. If you suspect that the status of the device has changed, click the Refresh Status button to reload status information from the device. Xerox Document Centre System Administration Guide Page 16 - 37...
  • Page 144: Viewing Active Alert Messages

    Viewing Active Alert Messages Displays detailed information about a fault or problem. The status code of the alert is also displayed for reference if Xerox customer support is needed. To view alert messages: Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field.
  • Page 145: Viewing Tray Status

    Output tray status, including the installed paper tray and its status, also appears. Click Refresh Tray Status to update the page with the latest tray status information. Xerox Document Centre System Administration Guide Page 16 - 39...
  • Page 146: View Document Centre Properties With Internet Services

    Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Page 16 - 40 Xerox Document Centre System Administration Guide...
  • Page 147 Type the name of the Document Centre in Machine Name. Type the site location for the Document Centre in Location. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Xerox Document Centre System Administration Guide Page 16 - 41...
  • Page 148: Configuration

    Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or select Properties in the directory tree. Select Configuration in the directory tree. Page 16 - 42 Xerox Document Centre System Administration Guide...
  • Page 149: Billing Counters

    Document Centre in the Address or Location field. Click the Properties tab or select Properties in the directory tree. Select Billing Counters in the directory tree. Click Refresh Counters to update the page with current amounts. Xerox Document Centre System Administration Guide Page 16 - 43...
  • Page 150: Job Management

    OR select Administrators Only to allow only users with administrative access (password) to delete jobs. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 44 Xerox Document Centre System Administration Guide...
  • Page 151: Connectivity

    Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Connectivity, then select Physical Connections in the directory tree. Xerox Document Centre System Administration Guide Page 16 - 45...
  • Page 152 Click Save New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 46 Xerox Document Centre System Administration Guide...
  • Page 153: Parallel Port

    Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Xerox Document Centre System Administration Guide Page 16 - 47...
  • Page 154: Token Ring

    Click Save New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE If the token ring network interface is not installed, this page is unavailable. Page 16 - 48 Xerox Document Centre System Administration Guide...
  • Page 155: Network Protocols

    Click the Properties tab or click Properties in the directory tree. Select Connectivity, then select Protocols in the directory tree. Select Appletalk in the directory tree. Select Protocol Enabled to enable Appletalk. Xerox Document Centre System Administration Guide Page 16 - 49...
  • Page 156 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 50 Xerox Document Centre System Administration Guide...
  • Page 157: Banyan Vines

    Select Connectivity, then select Protocols in the directory tree. Select Banyan VINES in the directory tree. Select Protocol Enabled to enable Banyan VINES. Type a PCPRINT user name in User Name. Xerox Document Centre System Administration Guide Page 16 - 51...
  • Page 158 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 52 Xerox Document Centre System Administration Guide...
  • Page 159 • Select an Ethernet or Token Ring Frame Type from the drop- down list. Type a polling rate for the print server (1 - 65536 seconds) in Queue Poll Interval. Xerox Document Centre System Administration Guide Page 16 - 53...
  • Page 160 14. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 54 Xerox Document Centre System Administration Guide...
  • Page 161 TCP/IP is enabled from the control panel of the Document Centre. If your Document Centre has an enabled token ring card, select either Ethernet or Token Ring from the Physical Connection drop-down list. Xerox Document Centre System Administration Guide Page 16 - 55...
  • Page 162 20. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 56 Xerox Document Centre System Administration Guide...
  • Page 163: Simple Network Management Protocol (Snmp)

    SNMP Community Name properties that can be configured are: • GET—returns the password for SNMP GET requests to the Document Centre. Applications, such as Xerox Printer Map or CentreWare, obtaining information from the device via SNMP use this password. •...
  • Page 164 Click the Properties tab or click Properties in the directory tree.Select Connectivity, then select Protocols in the directory tree. Select SNMP Configuration in the directory tree. This SNMP Configuration screen will appear. Page 16 - 58 Xerox Document Centre System Administration Guide...
  • Page 165 SNMP with this Document Centre to use the new GET/SET names. Enter a name (up to 256 characters) for the default TRAP Community Name. The default is SNMP_trap. Xerox Document Centre System Administration Guide Page 16 - 59...
  • Page 166 Select Connectivity, then select Protocols in the directory tree. Select SNMP Configuration in the directory tree. Click Add IP Address. Enter the IP Address of the SNMP manager that will receive traps. Page 16 - 60 Xerox Document Centre System Administration Guide...
  • Page 167 Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Connectivity, then select Protocols in the directory tree. Xerox Document Centre System Administration Guide Page 16 - 61...
  • Page 168 Select the SNMP version. The default is SNMP v1. 10. Select the Traps to be Received: • Printer Traps • Job Monitoring Traps • Cold Start Generic Traps • Warm Start Generic Traps • Authentication Failure Generic Traps Page 16 - 62 Xerox Document Centre System Administration Guide...
  • Page 169 Select SNMP Configuration in the directory tree. Select one or more IP or IPX address in the Trap Destination Addresses list. Click Delete. Click OK to confirm the deletion. Xerox Document Centre System Administration Guide Page 16 - 63...
  • Page 170: Microsoft Networking

    NOTE Physical Connection is read only if Transport is NetBIOS/IP. Select TC/PIP or NetBIOS/NetBEUI from the Transport drop-down list. NOTE Transport is NetBEUI if TCP/IP is not enabled. Page 16 - 64 Xerox Document Centre System Administration Guide...
  • Page 171 Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Connectivity, then select Protocols in the directory tree. Xerox Document Centre System Administration Guide Page 16 - 65...
  • Page 172 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 66 Xerox Document Centre System Administration Guide...
  • Page 173: Raw Tcp/Ip Printing

    Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Connectivity, then select Protocols in the directory tree. Xerox Document Centre System Administration Guide Page 16 - 67...
  • Page 174 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 68 Xerox Document Centre System Administration Guide...
  • Page 175: Http Settings

    Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Connectivity, then select Protocols in the directory tree. Select HTTP in the directory tree. Xerox Document Centre System Administration Guide Page 16 - 69...
  • Page 176 If the client connection timed out before a new request was sent, the server will handle it as a new connection. Type from 1 - 60 maximum number of connections in Maxi- mum Connections. Page 16 - 70 Xerox Document Centre System Administration Guide...
  • Page 177 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Xerox Document Centre System Administration Guide Page 16 - 71...
  • Page 178: Setting Security

    IP address requesting access. If there are two entries that correspond to the same IP address, the first one in the list is used. The list explicitly determines access; Page 16 - 72 Xerox Document Centre System Administration Guide...
  • Page 179 Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Connectivity, then select HTTP in the directory tree. Xerox Document Centre System Administration Guide -192.246.238.* Page 16 - 73...
  • Page 180 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Page 16 - 74 Xerox Document Centre System Administration Guide...
  • Page 181 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE The settings are not applied until you restart the Document Centre. Xerox Document Centre System Administration Guide Page 16 - 75...
  • Page 182 Select an IP address in the IP Address Permissions list. Click Promote to move the selected IP address up the list. Click Demote to move the selected IP address down the list. Page 16 - 76 Xerox Document Centre System Administration Guide...
  • Page 183: Services

    Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Services, then select Printing in the directory tree. Xerox Document Centre System Administration Guide Page 16 - 77...
  • Page 184 Select Collation to specify collated as the default for docu- ment sets. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 78 Xerox Document Centre System Administration Guide...
  • Page 185: Printer Languages

    Select Services, then select Printing in the directory tree. Select Printer Languages in the directory tree. Select PostScript in the directory tree. The Adobe PostScript level and version displays on the page. Xerox Document Centre System Administration Guide Page 16 - 79...
  • Page 186 10. Type the number of Lines Per Page (5 - 180). NOTE For Lines Per Page, the default is 60. 11. Select Treat “LF” as “CR”+”LF”. 12. Select Default Orientation for portrait or landscape orienta- Page 16 - 80 Xerox Document Centre System Administration Guide...
  • Page 187 Select Services, then select Printing in the directory tree. Select Printer Languages in the directory tree. Select TIFF in the directory tree. The TIFF version displays on the page. Xerox Document Centre System Administration Guide Page 16 - 81...
  • Page 188 Click the Properties tab or click Properties in the directory tree. Select Services, then select Distribution Templates in the directory tree. NOTE If Distribution Templates is not selectable, Scanning is not enabled on the Document Centre. Page 16 - 82 Xerox Document Centre System Administration Guide...
  • Page 189 • • • • Xerox Document Centre System Administration Guide Append to Existing File — adds the new file to the previously scanned folder in the specified repository. Overwrite Existing File — overwrites the folder and file that were previously scanned with the new folder and file.
  • Page 190 Document Centre Touch Screen. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 84 Xerox Document Centre System Administration Guide...
  • Page 191 Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Services, then select Distribution Templates in the directory tree. Xerox Document Centre System Administration Guide Page 16 - 85...
  • Page 192 Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. 10. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 86 Xerox Document Centre System Administration Guide...
  • Page 193 11. Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. 12. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide Page 16 - 87...
  • Page 194: Template Pool Setup

    Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 88 Xerox Document Centre System Administration Guide...
  • Page 195 10. Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. 11. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide Page 16 - 89...
  • Page 196: Default Template

    Document Centre in the Address or Location field. Click the Properties tab or click Properties in the directory tree. Select Services, then select Distribution Templates in the directory tree. Select Default Template in the directory tree. Page 16 - 90 Xerox Document Centre System Administration Guide...
  • Page 197 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. When finished, click Apply Factory Default Settings to reset the factory default template to the factory settings. Xerox Document Centre System Administration Guide Page 16 - 91...
  • Page 198 Decreased contrast makes the image more defined in gray tones. Normal sets the continuous-tone reproduction to 106 dpi screens. Graphics Emulate DocuTech allows Xerox DocuTech users to set the continuos-tone reproduction to emulate the DocuTech at a lower 85 dpi screen setting. Sharpen/Soft- Softens or makes the edges of the printed image more pronounced.
  • Page 199 Path to Document Directory path for the scanned document. If Document Already Exists Document Name File Format Xerox Document Centre System Administration Guide Description Internet Service’s ability to automatically send scanned images to File (folder) or Fax (fax recipient). Note: RightFax software is required for Faxing.
  • Page 200 Hour/Minute and AM/PM specified. Recipients Enter Phone Type the phone number and click Number the list. Click Page 16 - 94 Description to add the number to to remove the number from the list. Xerox Document Centre System Administration Guide...
  • Page 201: Document Management Fields

    If Yes, requires Field Label. If No, Default Value is used. Field Enter Value Identifies Field Name to user, if editable. Label Default Enter Value Optional value used if user is not able to modify Field Name. Value Xerox Document Centre System Administration Guide Description Page 16 - 95...
  • Page 202 If daily, enter the time of day to perform the upgrade. Type the IP address for the upgrade server in File Server IP Address. Type the path to the upgrade files in Directory Path. Xerox Document Centre System Administration Guide...
  • Page 203 Xerox Document Centre System Administration Guide Type the Login Name and Password for the upgrade server. Retype the password to verify it in Retype Password. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values.
  • Page 204: Internet Messaging

    For setup of all other scan-to-E-mail features, refer to Chapter 21 of this guide, E-mail. Page 16 - 98 E-mail addressing at the Document Centre user interface E-mail directory integration with Lightweight Directory Access Protocol (LDAP) Support for Simple Message Transport Protocol (SMTP) Authentication/security Xerox Document Centre System Administration Guide...
  • Page 205: Authentication Server

    Click the Properties tab or click Properties in the directory tree. Select Services, then select Authentication Server in the directory tree. Select General in the directory tree. Click to select the Authentication Type: Xerox Document Centre System Administration Guide Kerberos (Solaris) Page 16 - 99...
  • Page 206 Backup Host Name and optional Port. Type in the Alternate Key Distribution Centers and backups. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide...
  • Page 207 Kerberos (Windows 2000) To specify the Default Domain Controller and Alternates: Xerox Document Centre System Administration Guide Refer to Authentication Server, General setting steps 1-5. Click to select IP Address or Host Name identification. Type in the IP Address and optional Port or Host Name and optional Port.
  • Page 208 Type in a directory tree for NDS Tree. Type in a directory context and tree for Alternate Tree/Context 1, 2. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide...
  • Page 209 SMB (Windows NT 4 and Windows 2000) To specify the SMB Default Domain and Alternates: Xerox Document Centre System Administration Guide Refer to Authentication Server, General setting steps 1-5. Type in the Domain name. Type in the name(s) for Alternate Domain 1, 2.
  • Page 210: Testing The Document Centre

    To display the font list: Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click Maintenance tab or click Maintenance on the Home Page. Page 16 - 104 Xerox Document Centre System Administration Guide...
  • Page 211 Click to select Samples, by category: PCL, Postscript, or Post- script and PCL. Click on Print Font Samples to print. Click on the drop-down list to View by Font Type. Xerox Document Centre System Administration Guide Page 16 - 105...
  • Page 212 Install Machine Software Install Machine Software provides installation or upgrade of the Document Centre ESS software. Contact your Xerox representative or check the Xerox web site for the machine software file that you will need. To install/upgrade machine software: Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field.
  • Page 213 Browse for the machine software installation file. It will have the file extension .tgz. Click Install Software to perform the installation. Xerox Document Centre System Administration Guide Page 16 - 107...
  • Page 214: Printing A Test Page

    Select a test page or configuration report to print from the Standard File drop-down list. Click the print submission button to print the selected test page. Click Restore Default Values to return the settings to their default values. Page 16 - 108 Xerox Document Centre System Administration Guide...
  • Page 215: Getting Support

    Document Centre, the Support Page provides links to Internet/intranet support sites for software, Administrator contact information, and Xerox support information. From this page, an Administrator can enter the support information and make it available for Internet Services users of the Document Centre.
  • Page 216: Viewing Support Information

    Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click the Support tab or click Support on the Home Page. The Support Page appears, showing software, system, and Xerox information. Page 16 - 110...
  • Page 217: Problem Solving

    Did you enter the correct IP address for the Document Centre in your browser? Go to the Document Centre control panel and check the IP address to make sure the IP addresses match. Xerox Document Centre System Administration Guide Page 16 - 111...
  • Page 218 Page 16 - 112 Xerox Document Centre System Administration Guide...
  • Page 219: 17. Network Troubleshooting

    This should save confusion and time. Consult the procedure (or procedures) in this section that apply to your environment. Xerox Document Centre System Administration Guide Page 17 - 1...
  • Page 220: Tcp/Ip Troubleshooting

    Select System Setting. e) Select Configuration Report. Select Print Configuration Report Now. g) Press the Cancel button. h) Press the Exit Tools button. Allow a minute for the Report to print. Xerox Document Centre System Administration Guide ) button.
  • Page 221 NOTE The Broadcast Address is calculated automatically. Xerox Document Centre System Administration Guide Verify the following TCP/IP Settings: on the Configuration Report page: Host Name (REMEMBER if you are connected to a UNIX network, it is CASE SENSITIVE!) IP address...
  • Page 222 If Dynamic IP Addressing is enabled try “hard coding” the printer IP address at the User Interface. Reset the printer, and check for connectivity again with the “ping” command. If all of the above troubleshooting fails, you may have a malfunctioning Network Interface. Xerox Document Centre System Administration Guide...
  • Page 223: Netware Troubleshooting

    Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. Xerox Document Centre System Administration Guide a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 224 VERIFY that the NetWare print queue assigned to the printer exists, is accepting jobs, and has a Print Server attached. If the printer has not logged in, reboot the printer. Xerox Document Centre System Administration Guide...
  • Page 225: Microsoft (Netbios/Netbeui) Troubleshooting

    NetBEUI Troubleshooting Steps Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. Xerox Document Centre System Administration Guide a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise.
  • Page 226 Connection Timeout is between 100 and 9999. If any changes are made at the User Interface, exit the Tools menu to reset the printer. Print out another Configuration Report page to verify the items you modified were set and retained. Xerox Document Centre System Administration Guide...
  • Page 227: Os/2 Troubleshooting (Tcp/Ip)

    OS/2 Troubleshooting Steps Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. Xerox Document Centre System Administration Guide a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise.
  • Page 228 Correct these conditions by checking and resetting IP addresses or cabling and retry. Check your router, subnet (if applicable), and gateway addresses. (Incorrect addressing can render your lpr/lpd printing system unusable.) Xerox Document Centre System Administration Guide...
  • Page 229: Appletalk Troubleshooting

    Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. Xerox Document Centre System Administration Guide a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 230 AppleTalk Zone is set for the zone selected for this printer and that the entry is spelled correctly. Go to a workstation and VERIFY that the printer is visible in the Chooser. Xerox Document Centre System Administration Guide...
  • Page 231: Banyan Vines Troubleshooting

    Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. Xerox Document Centre System Administration Guide a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 232 Job is corrupted, or an internal occurred. Check or reinstall print drivers. Job was removed from the queue. The queue configured timeout expired. Check queue configuration. Xerox Document Centre System Administration Guide...
  • Page 233: 18. Network Accounting

    Centres for the following functions: Copying Printing Faxing Scanning With Network Accounting solutions you may set up user accounts, keep data on usage patterns, and track office expenses effectively using a single tool. Xerox Document Centre System Administration Guide Page 18 - 1...
  • Page 234 This procedure assumes that your network accounting hardware and software has already been installed, your Document Centre has had the required upgrade installed, and is properly connected to your network. Page 18 - 2 Xerox Document Centre System Administration Guide...
  • Page 235: Before You Start

    HTTP protocol. If the Browser connects and you can see the “Home Page” proceed to the next section entitled Go to the Document Centre and... Xerox Document Centre System Administration Guide Page 18 - 3...
  • Page 236: Go To The Document Centre And

    Enter the Access and Accounting menus. a) Press the Access and Accounting button. b) Press the Authentication Mode button. Enable Network Accounting. a) Press the Network Accounting button. b) Press Save to retain the settings and continue. Xerox Document Centre System Administration Guide ) button.
  • Page 237 Go to the network accounting server and... Xerox Document Centre System Administration Guide Perform the Network Accounting Setup. a) Press the Network Accounting Setup button. b) Press the Enabled button. c) Press the Save button to retain the settings. d) Press the Exit Tools button.
  • Page 238: Go To The Workstation And

    If desired you may also select the Conceal User ID and Conceal Account ID checkboxes to have the asterisk (*) character echoed when this information is entered. When finished making selections, click OK to close the driver and save the settings. Xerox Document Centre System Administration Guide...
  • Page 239 Xerox Document Centre System Administration Guide Test the accounting function of the driver. a) Open an application and print a job. Verify that you are presented with the User ID and Accounting ID screen. b) Enter a valid User and Accounting ID and click OK (If...
  • Page 240: Network Accounting Troubleshooting

    Document Centre from reporting accounting data. For detailed information on these tools, consult your Network Accounting Solutions documentation. For general product and feature information visit the vendor website or consult the software documentation. Page 18 - 8 Xerox Document Centre System Administration Guide...
  • Page 241: 19. Network Fax

    If you want your Document Centre to send fax documents to a Novell NetWare server Fax Repository, refer to the next section of this document entitled Fax Installation for IPX/SPX. Xerox Document Centre System Administration Guide Page 19 - 1...
  • Page 242: Fax Installation For Ftp

    Anonymous FTP logins will not allow these rights. Record the login name, home directory, and password of this account for use during this procedure. Page 19 - 2 Xerox Document Centre System Administration Guide...
  • Page 243 Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. 10. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide Page 19 - 3...
  • Page 244 CentreWare Network Services Guide to install the print driver for your operating system. b) Test your installation by opening an application and print a test fax document and verify its receipt. Xerox Document Centre System Administration Guide...
  • Page 245: Fax Installation For Ipx/Spx

    Record the NDS Tree (if applicable), Context (if applicable) login name, Server Volume, home directory, and password of this account for use during this procedure. Xerox Document Centre System Administration Guide Page 19 - 5...
  • Page 246 11. Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. 12. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 19 - 6 Xerox Document Centre System Administration Guide...
  • Page 247 If your fax document does not reach its destination refer to the troubleshooting information in the Fax server documentation. Xerox Document Centre System Administration Guide Set the Fax server options for receiving Document Centre fax documents (details for these procedures are available in...
  • Page 248: Network Fax Troubleshooting

    Create a directory. If you can create a directory, then the account has sufficient permissions to fax documents to that directory. If you cannot create a directory, adjust the permissions for the account. Xerox Document Centre System Administration Guide...
  • Page 249 NetWare (IPX/SPX) Troubleshooting Xerox Document Centre System Administration Guide Fax a document from the Document Centre. Observe the fax repository directory to watch for documents that have been faxed. If documents are able to reach this directory, the FAX server should be checked to make sure the path for the repository is set correctly.
  • Page 250 Page 19 - 10 Xerox Document Centre System Administration Guide...
  • Page 251: 20. Scan Setup Without Centreware

    Centre, Internet Services, and third-party applications, Xerox provides a network scanning solution for all scanning users. After the optional Scanning Services kit is installed on the Xerox Document Centre , you can select scanning features, scan documents, and transfer them to a file server. The document can then be accessed from your workstation or shared with other users connected to the network, if desired.
  • Page 252: Terminology Used In This Chapter

    Filing Policy and repository location. Template Pool The Template Pool is the central location on a server where scan templates created with Xerox’s CentreWare Scanning Services are stored. Filing Policy The Filing Policy specifies the method used to store the TIFF or PDF images in the document repository.
  • Page 253: Who Should Use This Guide

    Procedures for both of these file transfer options are contained in this guide. NOTE If you will be using Xerox’s CentreWare Network Scanning Services to set up scanning on the Document Centre, refer to the Network Scanning Services Guide guide now.
  • Page 254: What To Do Next

    • Set Up Scanning - NetWare. NCP (NetWare Core Proto- • Set Up Scanning - FTP (File Transfer Protocol). FTP is 3. OPTIONAL: If you are using Xerox CentreWare Internet Page 20 - 4 col) is available for Ethernet and Token Ring filing to a Net- Ware server.
  • Page 255: Scanning Overview

    PC. In this environment, a single user at the PC has access to the scanner. Other users cannot scan documents without interrupting the person using the scanner and PC. This is inconvenient and inefficient. Xerox Document Centre System Administration Guide Traditional Scanning Page 20 - 5...
  • Page 256: Scanning With The Document Centre

    NOTE Automatic retrieval of the scanned document to a workstation is possible using Xerox’s CentreWare Network Scanning Services. Refer to the Network Scanning Services Guide for more information. A “dedicated file server” is not required. The Document Centre can store documents on an existing file server.
  • Page 257: Scan Templates

    In this environment, additional scan templates can easily be created using only Xerox’s CentreWare Internet Services, or the Xerox Network Scanners Utility. You MUST refer to the Internet Services Guide to create templates with Internet Services, or the Network Scanning Services Guide to use the CentreWare Template Utility.
  • Page 258: The Scanning Process

    The Scanning Process Under the control of the instructions in the scan template, the Xerox Document Centre can scan hard copy documents and create electronic Tagged Image File Format (TIFF) or Portable Document format (PDF) files. Using the filing information that is contained in the template, the TIFF/PDF file or files are transferred to a document repository on the file server.
  • Page 259 For instance, the Document Centre may file the images using FTP (File Transfer Protocol) to an NT Server; while the workstation may retrieve the images using NetBIOS/NetBEUI. Xerox Document Centre System Administration Guide Page 20 - 9...
  • Page 260 PaperPort has an intuitive interface that enables you to annotate, organise, file, and locate scanned documents. Using PaperPort links, you can transfer documents from the PaperPort desktop to other applications and devices installed on your workstation. Page 20 - 10 Xerox Document Centre System Administration Guide...
  • Page 261: Overview Of Repositories

    Repository Filing Policy information on the next page. The Overwrite Filing Policy allows previously scanned jobs in the directory to be overwritten. This might be an inappropriate Filing Policy choice for a public repository. Xerox Document Centre System Administration Guide Page 20 - 11...
  • Page 262: Repository Filing Policy

    While this may seem like the safest Filing Policy choice, keep in mind that it also requires more disk space than the Overwrite Filing policy. Page 20 - 12 Xerox Document Centre System Administration Guide...
  • Page 263 Output Image Quality • Multi-Page TIFF can be enabled using Xerox CentreWare Internet Services. When Multi-Page TIFF is enabled, a single TIFF file will be created for a multi-page document. This sin- gle TIFF file will contain all the pages of the document.
  • Page 264 This is similar to a user logging into more than one file server. The scanner requires accounts in all file servers that it needs to access. Page 20 - 14 Xerox Document Centre System Administration Guide...
  • Page 265: Set Up Scanning - Netware

    NOTE The Document Centre supports TIFF and PDF File Formats. Xerox Document Centre System Administration Guide Page 20 - 15...
  • Page 266: Set Up Options

    Up Scanning now. • Use Xerox CentreWare Internet Services Xerox’s CentreWare Internet Services is accessed through the embedded HTTP server on the Document Centre that allows System Administrators and users to configure scan settings. This is accomplished by using an Internet browser such as NetScape (version 3.x or later) or Microsoft Internet Explorer...
  • Page 267 A. Refer to the chapter entitled Internet Services in this B. Follow the instructions located in the section of this chapter C. Finally, refer to the section entitled Scanning Documents of Xerox Document Centre System Administration Guide document. entitled Set up Scanning.
  • Page 268: General Installation Requirements

    Document Centre and saved electronically in a designated file server repository. Repositories are directories or filing destinations where documents are stored and held in .XSM (Xerox document stor- age) format folders. The default folder name is DOC.XSM. A repository name cannot exceed 8 characters.
  • Page 269: Set Up Scanning (Netware)

    NDS Context and NDS Tree. 10. Type the path for the repository in Directory Path. 11. Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. Xerox Document Centre System Administration Guide Page 20 - 19...
  • Page 270 PaperPort contains links to several types of applications and devices, including: • • • • • • Page 20 - 20 electronic fax applications electronic mail (“E-Mail”) applications optical character recognition (“OCR”) applications printers personal information managers (“PIM”) document control systems. Xerox Document Centre System Administration Guide...
  • Page 271: Test Scanning

    If the scanning operation is not successful, check the Confirmation Sheet for a message or other information that may be helpful in identifying the cause of the problem. Xerox Document Centre System Administration Guide Feeder, or place the first page on the Document Glass. Screen.
  • Page 272 The Document Centre supports TIFF File Formats. Page 20 - 22 account on the file server. The .XSM extension on the folder represents a Xerox document storage format that is designed to simplify integration with third-party software applications. scanner account on the file server. The scanning operation created a folder named DOC.XSM...
  • Page 273 K. At this point, the file can be imported into any software L. Scanning is now ready to operate. Subsequent scanning M. The installation process is now complete. Xerox Document Centre System Administration Guide application. operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen.
  • Page 274: Set Up Scanning - Ftp (File Transfer Protocol)

    Set Up Scanning To complete the native implementation of scanning for your network environment, go to the section of this chapter titled Set Up Scanning now. • Use Xerox CentreWare Internet Services Page 20 - 24 Xerox Document Centre System Administration Guide...
  • Page 275 Xerox’s CentreWare Internet Services is accessed through the embedded HTTP server on the Document Centre that allows System Administrators and users to configure scan settings. This is accomplished by using an Internet browser such as NetScape (version 3.x or later) or Microsoft Internet Explorer (version 4.x or later).
  • Page 276 Output Image Quality • Multi-Page TIFF can be enabled using Xerox CentreWare Internet Services. When Multi-Page TIFF is enabled, a single TIFF file will be created for a multi-page document. This sin- gle TIFF file will contain all the pages of the document. An .XSM folder is not created when scanning in the Multi-Page...
  • Page 277: General Installation Requirements

    The hard copy document is scanned by the Document Centre and saved electronically in a designated file server repository. Repositories are directories or filing destinations where documents are stored and held in .XSM (Xerox document stor- age) format folders. Provided Xerox Customer...
  • Page 278: Set Up Scanning (Tcp/Ip)

    Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. 10. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 20 - 28 Xerox Document Centre System Administration Guide...
  • Page 279 PaperPort contains links to several types of applications and devices, including: • • • • • • Xerox Document Centre System Administration Guide electronic fax applications electronic mail (“E-Mail”) applications optical character recognition (“OCR”) applications printers personal information managers (“PIM”) document control systems. Page 20 - 29...
  • Page 280: Test Scanning

    Scan Setups tab on the Document Centre Touch Screen. Note that any changes you make from the Touch Screen apply only to the current job. The template settings will be restored after the completion of the scan job. Xerox Document Centre System Administration Guide...
  • Page 281 Files are stored on the file server, and the directory path is specified within the job template. account on the file server. The .XSM extension on the folder represents a Xerox document storage format that is designed to simplify integration with third-party software applications.
  • Page 282: Hints And Tips

    Default Template using the Document Centre Touch Screen. The Document Centre user account and password are cor- rect. The correct rights to the document repository have been assigned to the Document Centre. Xerox Document Centre System Administration Guide...
  • Page 283 (Unless the Enable Multi-Page TIFF option is selected, which will create a single TIFF file for a multi-page document, instead of one TIFF file for each page). 3. The default directory created for each scan job is DOC.XSM. Xerox Document Centre System Administration Guide Page 20 - 33...
  • Page 284: Installation Considerations

    If you are using the OCR capabilities of Visioneer PaperPort and TextBridge, it is recommended that you use the Text image quality selection and the highest resolution possible. This will ensure optimum OCR capabilities. Page 20 - 34 Xerox Document Centre System Administration Guide...
  • Page 285 Scan Templates • Use Xerox CentreWare Internet Services to create additional scan templates, so users do not need to manually modify the default scan template for each scan job. Sharing One Document Repository Among Multiple Document Centres • More than one Document Centre may use a document reposi- tory.
  • Page 286: Scan Troubleshooting

    C. The size of the scanned image file is too large. Select a scanner resolution of 1.2 to 2.0 times the screen frequency of the device that the file will be displayed or printed on. Xerox Document Centre System Administration Guide...
  • Page 287: Error Messages

    File delete, replace failed Filing directory already exists File transfer failed Login failure. Check user, password, and/or setups Xerox Document Centre System Administration Guide Corrective Action • During an Overwrite operation (a Fil- ing Policy option), an attempt to remove files from the remote direc- tory failed.
  • Page 288 Document Centre. Check the following: • The specified volume name is invalid. • The specified filing destination (path) is invalid. • The destination disk is full, prevent- ing the creation of the remote direc- tory. Xerox Document Centre System Administration Guide...
  • Page 289: 21. E-Mail

    21. E-mail Overview With the optional E-mail and Network Scanning kit installed on the Xerox Document Centre 490/480/470/460 ST users can: • Scan an original document • Convert the scanned document to an electronic format • Send that information to one or more E-mail address destina- tions •...
  • Page 290: Before You Start

    IP address of SMTP Mail Server • E-mail and Network Scanning installed • E-mail domain available (e.g. @mail.company.com) • Workstation(s) connected to network which has the TCP/IP enabled • DNS enabled Page 21 - 2 Xerox Document Centre System Administration Guide...
  • Page 291: Internet Messaging

    • Map Address Book - after the files is uploaded, this page allows the user to map specific fields in the CSV file to Dis- play (e.g. Name, E-mail Address). Xerox Document Centre System Administration Guide Page 21 - 3...
  • Page 292: Http

    Press the Save button. e) Press the Close button - 3 times. Is E-mail enabled? a) If yes, then Press the Exit Tools button. b) If no, continue to next page. Xerox Document Centre System Administration Guide ) button.
  • Page 293: Enable E-Mail

    NOTE If Tools is already up at the Document Center Touch Screen (from previous page) skip Step 1 and 2. Xerox Document Centre System Administration Guide Access the System Administrator set up screens. a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 294: Configuring Smtp

    Enter the Host Name or the IP Address of the SMTP Server and a valid E-mail Domain Name (x@mail.company.com) NOTE The IP Address and Domain Name should be recorded before starting this process. Page 21 - 6 Xerox Document Centre System Administration Guide...
  • Page 295 When prompted, enter admin (lower case) into the User Name field and 1111 or the current password into the Password field and select OK. NOTE admin and 1111 are the default Administrator id and password. Xerox Document Centre System Administration Guide Page 21 - 7...
  • Page 296: Configuring E-Mail

    The following steps assume you have not left the Properties tab, Services and Internet Messaging. Page 21 - 8 Select E-mail Settings. Select the Default Scan Resolution and the Default Attachment Type that will be used for image Attachments. Xerox Document Centre System Administration Guide...
  • Page 297 Xerox Document Centre System Administration Guide Enter the Message Content required for the Default Subject. Enter the Default Signature, Up to 6 lines of 127 characters each can be entered. Click the Apply New Settings button to implement any changes. If required, Click the Restore Settings button to cancel any changes made and return to the previous values.
  • Page 298: Ldap Directory Setup (Internal Address Book)

    Configuration of the LDAP directory settings requires the network to support LDAP services. The following steps assume you have not left the Properties tab, Services and Internet Messaging. Page 21 - 10 Select LDAP Directory. Xerox Document Centre System Administration Guide...
  • Page 299 The user’s E-mail address will then be used to populate the "From" E-mail address field. This enables recipients of E-mail jobs to identify the originator of the E-mail job. Xerox Document Centre System Administration Guide Enter the Server IP Address or Host Name and optional Port.
  • Page 300: Important Information About E-Mail Access

    If a match can not be found the “From” field will be completed with the users login id @domain.name. At this point the “From” field will be editable. When using Guest access the “From” field is always editable. Page 21 - 12 Xerox Document Centre System Administration Guide...
  • Page 301: Public Address Book

    It is recommended that you keep a copy of the .CSV file that was to imported. The following steps assume you have not left the Properties tab, Services and Internet Messaging. Xerox Document Centre System Administration Guide Smith, smith@company.com "Smith, John"john.smith@company.com Select Public Address Book.
  • Page 302 Browse to the location where you will find the Address Book File (*.CSV). Highlight the .CSV file that you require. Click the Open button. Click the Import Now button. Click the OK button to import the Address Book. Xerox Document Centre System Administration Guide...
  • Page 303: Authentication

    For Setup Procedures for the Authentication Server see chapter 16 Internet Services, in the Section called Authentication Server. For Authentication to work it must be enabled from the Document Centre 490/480/470/460 ST Control Panel / UI. Xerox Document Centre System Administration Guide Page 21 - 15...
  • Page 304: E-Mail Authentication

    Select Network Authenticated Access. d) Select Guest Access and Guest Passcode. e) Select Next. Select Save. g) Select Exit Tools. Print a Configuration Sheet and verify the settings against the information that was entered. Xerox Document Centre System Administration Guide ) button.
  • Page 305: E-Mail Troubleshooting

    Cannot find required entry in the Public Address Book. Xerox Document Centre System Administration Guide Corrective Action • Check the SMTP address entry to ensure job is being sent to the correct recipient and that the address is spelled correctly.
  • Page 306 • Check the syntax of the LDAP Directory entry. It should be in the format ou=name, o=name but this will vary depending on the LDAP server type and configuration. • Check the spelling of the name that you are searching for. Xerox Document Centre System Administration Guide...
  • Page 307: 22. Port 9100 Printing

    Document Centre, you should Skip Steps 5 and 6 in this procedure and go to Step 7 to enable Port 9100 printing. If you wish to configure your TCP/IP information statically, complete ALL Steps on the following pages. Xerox Document Centre System Administration Guide Page 22 - 1...
  • Page 308 Dynamic/Static TCP/IP Addresses and WINS to connect it to the appropriate server then return here to complete the setup. Record the following information assigned to your Document Centre: IP Address ____________________________ Subnet Mask ___________________________ Default Gateway ________________________ Page 22 - 2 Xerox Document Centre System Administration Guide...
  • Page 309: Go To The Document Center And

    Go to the Document Center and... Connect your Document Centre to the network with the appro- priate cabling. Xerox Document Centre System Administration Guide Enter the Tools pathway. a) Press the Access ( b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
  • Page 310 When the soft keypad appears, type the host name EXACTLY as you want it to appear with correct case. When finished press the Save button twice to record the changes and exit to the TCP/IP Settings Screen. Xerox Document Centre System Administration Guide...
  • Page 311 NOTE The Broadcast Address will be calculated automatically. Xerox Document Centre System Administration Guide Set the Subnet Mask and Gateway. a) Press the Subnet and Gateway button. b) Press the soft buttons on the Touch Screen one at a time for each octet of the Subnet Mask and enter the numbers using the keypad.
  • Page 312: Go To A Workstation And

    TCP/IP Troubleshooting to correct the problem. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer, or at other servers where the queue was created. Xerox Document Centre System Administration Guide...
  • Page 313: Glossary

    ANSI (American This is the principal group in the U.S. for determining standards. National Standards ANSI represents the U.S. in the ISO. Institute) AppleShare A network system implementing the AppleTalk protocol. Xerox Document Centre System Administration Guide Page 23 - 1...
  • Page 314 LocalTalk networks. Unlike CSMA/CD, in this method the Access With sending node requests permission to send from the intended Collision Avoidance) receiving node. If the receiving node responds with a clear to send signal, transmission begins. Page 23 - 2 Xerox Document Centre System Administration Guide...
  • Page 315 FTP (File Transfer A TCP/IP application protocol governing file transfer. Protocol) GUI (Graphical User Icon oriented style of screen display designed by Xerox and the Interface) PARC project. Half Duplex Method of communication where each character sent is echoed back to its origin.
  • Page 316 Novell’s network operating system using IPX (Internetwork Packet Exchange) and SPX (Sequential Packet Exchange) protocols. NFS (Network File The network operating system based on TCP/IP protocols. System) OS/2 A multithreaded, multitasking, single-user operating system. Page 23 - 4 Xerox Document Centre System Administration Guide...
  • Page 317 The implementation of SPP (Sequential Packet Protocol) by Novell. Packet Exchange) TCP (Transmission TCP/IP protocol governing sequenced data. Control Protocol) TCP/IP A protocol suite developed by ARPA (Advanced Research Projects (Transmission Agency). Control Protocol/Internet Protocol) Xerox Document Centre System Administration Guide Page 23 - 5...
  • Page 318 A network capable of transmissions over large geographic areas that Network) uses transmission lines provided by a common-carrier. workstation A networked computer typically reserved for end-user applications. Zone One or more connected AppleTalk networks grouped according to network usage. Page 23 - 6 Xerox Document Centre System Administration Guide...
  • Page 319: Index

    Index Active jobs 16-35 Administration Logon 16-11 Alert messages 16-38 Appletalk 16-49 Banyan VINES 15-1, 16-51 CentreWare Device Admin 4-1 Configuration 16-42 Configuring 21-8 E-Mail 21-6 SMTP Connectivity 16-45 Creating distribution templates 16-21 Default Template 20-7 Default template 16-90 Properties Defining IP restrictions 16-72 Delayed printing 16-16 Deleting print jobs 16-44...
  • Page 320 Error Messages 20-37 Ethernet 16-45 Existing Accounts 20-14 19-2 FTP Installation 19-5 IPX/SPX Installation 19-8 Troubleshooting Fax settings 16-94, 16-95 Filing destination 16-26 Filing destination settings 16-93 Filing Policy 20-12, 20-34 Font listing 16-104 General properties 16-77 General template settings 16-22 HTTP settings 16-69 16-72 Security...
  • Page 321 Optical Character Recognition (OCR) 20-34 OS/2 (NetBEUI) 13-1 OS/2 (TCP/IP) 12-1 Output Image Quality 20-13, 20-26 Output settings(TIFF) 16-81 Parallel Port 16-47 PCL 16-80 Physical connections 16-45 Port 9100 Printing 22-1 PostScript settings 16-79 Print jobs 16-36 Deleting 16-35 Listing Printing 16-77 16-13 Documents...
  • Page 322 Token Ring 2-1, 16-48 Tray status 16-39 Troubleshooting 17-11 AppleTalk 17-13 Banyan VINES 21-17 E-mail 16-111 Internet Services 17-5 Netware 18-8 Network Accounting 19-8 Network FAX 17-9 OS/2 20-36 Scan UNIX 7-1 Using Internet Services 16-12 Viewing active alert messages 16-38 Viewing general status 16-37 Viewing support information 16-110 Viewing tray status 16-39...

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