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More Information ................................31 Installation and Setup Installation and Setup Overview ..........................34 Selecting a Location for the Printer .......................... 35 Configuring the Printer at Setup ..........................36 Connecting the Printer..............................38 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Loading Envelopes in a 520-Sheet Feeder (Trays 1-4) ................64 Loading Envelopes in the Bypass Tray ......................65 Labels ..................................... 66 Transparencies ................................67 Printing Printing Overview ................................70 Selecting Printing Options ............................. 71 Print Driver Help ................................ 71 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Basic Scanning ................................. 102 Document Glass ..............................103 Document Feeder ..............................103 Document Feeder Guidelines ..........................103 Adjusting Scanning Settings ............................104 Setting the Output Color ............................. 104 Setting the Scan Resolution ..........................104 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Adding an Individual Entry to the Device Address Book ............... 129 Editing an Individual Address Book Entry ....................129 Maintenance Cleaning the Printer ............................... 132 General Precautions ............................... 132 Cleaning the Exterior ............................. 133 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Getting Help ..................................173 Control Panel Messages ............................173 Online Support Assistant ............................. 174 Using the Integrated Troubleshooting Tools ..................... 175 Specifications Printer Configurations and Options ........................178 Standard Configurations ............................. 178 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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New Zealand ................................199 Material Safety Data Sheets............................200 Recycling and Disposal All Countries ..................................202 North America .................................. 203 European Union ................................204 Domestic/Household Environment ......................... 204 Professional/Business Environment ........................ 204 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Contents Collection and Disposal of Equipment and Batteries ................205 Battery Symbol Note ............................. 205 Battery Removal ..............................205 Other Countries................................206 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
• Environmental, Health, and Safety Contact Information .................. 18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. ®...
The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Turn off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Do not burn any consumables or routine maintenance items. ® • For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on electromechanical equipment. ®...
Do not touch the part or area of the printer. Warning: Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal on page 201. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.
Features This chapter includes: • Parts of the Printer................................20 • Information Pages ................................27 • Power Saver Mode ................................28 • Administration Features ..............................29 • More Information ................................31 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Tray 1 with 520-sheet capacity Control Panel Document Output Tray with 500-Sheet Side Door Capacity Bypass tray with 100-sheet capacity USB Port Front Door Document Feeder with 100-Sheet Capacity Document Feeder Top Cover ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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13. Optional Feeder Tray 2 with 520-Sheet Capacity Control Panel 14. High-Capacity Feeder Outside Cover Side Door 15. High-Capacity Feeder Inside Cover Bypass tray with 100-sheet capacity 16. Optional 2100-Sheet High-Capacity Feeder ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Red LED 13. Direct Connect Port for USB Printing Card Reader Slot 14. Handset Extension Connector for Optional Fax Kit Green LED 15. Fax Line In for Optional Fax Kit Finisher Interface ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
This button starts the selected copy, scan, fax, or Print From job, such as Print from USB. This button stops the current job temporarily. To cancel or resume your job, follow the Stop Button onscreen instructions. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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This button enters and exits the low-power mode. Help Button This button displays information about the current selection on the touch screen. Log In/Out Button This button provides access to password-protected features. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To print an information page, select an option, then touch Print. Note: To scroll through the list of available items, touch and drag your finger up or down on the menu. Touch Close. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
You open any door or cover on the printer. • You load media in the document feeder or bypass tray. • You insert a thumb drive or an access card into a port. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Automatic Data Collection .............................. 30 • Billing and Usage Information ............................30 For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser.
Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.
You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/WC4265docs Technical support information for your printer; www.xerox.com/office/WC4265support including online technical support, Online Support Assistant, and driver downloads. Information about menus or error messages Press the control panel Help (?) button.
• Installing the Software ..............................43 • Installing the Printer as a Web Service on Devices ....................47 See also: Installation Guide packaged with your printer. System Administrator Guide at www.xerox.com/office/WC4265docs. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services.
Clearance Requirements on page 180. • After positioning the printer, you are ready to connect it to the power source and computer or network. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Attach the power cord to the printer, plug the cord into an electrical outlet, then turn on the printer. The Installation wizard starts on the control panel the first time that you turn on the printer. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Back. 10. When the Services screen appears, the printer is ready for use. If the printer prompts you for Supplies Plan Activation during setup, enter your activation code. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
A USB connection offers fast data speeds, but typically not as fast as an Ethernet connection. In addition, a USB connection does not provide access to CentreWare Internet Services. • Telephone: To send and receive faxes, the multifunction printer must be connected to a dedicated telephone line. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on the back of the printer. Connect the other end of the RJ11 cable to an operating telephone line. Enable and configure the Fax functions. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. ® ® Xerox...
Do not plug or unplug the power cord while the printer is powered on. Note: When all of the control panel lights are off, the printer power off sequence is complete. Turning the power switch off is optional. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
IP address to every computer and printer on the network that is configured to use DHCP. If you use a Cable or DSL router, see the documentation for your router for information on IP addressing. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Note: If your printer is connected using the USB cable, you cannot scan to an email address or a network location, such as a shared folder on your computer. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. ® ®...
For details, see www.xerox.com/office/WC4265drivers. Installing Drivers and Utilities for Windows ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.
12. To complete the installation, click Finish. Installing Print Drivers for Macintosh OS X Version 10.7 and Later Install the Xerox print driver to access all features of your printer. To install the print driver software: ® ®...
Installing Scan Drivers for Macintosh To install the scan driver software: To download the latest driver, go to www.xerox.com/office/WC4265drivers. Download the appropriate package for your operating system. To view the .dmg file for your printer, double-click the disc icon on your desktop.
To begin downloading, click the Start button. In the notes below the driver package that you selected, click the Installation Guide link, then follow the installation instructions. Other Drivers The following drivers are available for download at www.xerox.com/office/WC4265drivers. ® • The Xerox Global Print Driver works with any printer on your network, including those printers made by other manufacturers.
10. For sharing, enter a share name, location, and comments to identify the printer, then click Next. 11. To set the printer as the default, select an option. To test the connection, click Print a Test Page. 12. Click Finish. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Paper and Media This chapter includes: • Supported Paper ................................... 50 • Loading Paper ..................................56 • Printing on Special Paper ..............................63 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC4265supplies. General Paper Loading Guidelines •...
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.
Supported Custom Paper Sizes Tray Width Length Trays 1-4 and Bypass Tray Only 98–216 mm (3.9–8.5 in.) 148–356 mm (5.8–14 in.) All Trays 182–216 mm (7.2–8.5 in.) 152.4–356 mm (6–14 in.) ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
The following standard paper types are supported for automatic stapling. Paper Type Weight Lightweight 60–70 g/m² Recycled 60–85 g/m² Plain 70–90 g/m² Letterhead Hole Punched Custom Pre-Printed 75–85 g/m² Bond 105–120 g/m² Lightweight Cardstock 106–163 g/m² ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Custom paper sizes within the following ranges are supported for automatic stapling. Tray Width Length Tray 1 and Bypass Tray 182–216 mm (7.2–8.5 in.) 148–356 mm (5.8–14 in.) Trays 1 and 2 182–216 mm (7.2–8.5 in.) 152.4–356 mm (6–14 in.) ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Move the width guides to the edges of the tray. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Adjust the width guides until they touch the edges of the paper. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. 10. When finished, touch Confirm. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Adjust the paper guides in the tray to match the size of the paper. Close the tray. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. Touch Confirm. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To load paper in the high-capacity feeder: Pull out the tray until it stops. To unlock the paper guides, lift, turn, then remove the locking pins from the side paper guides. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Close the tray. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. When finished, touch Confirm. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Labels ......................................66 • Transparencies ..................................67 To order paper, transparencies, or other media, contact your local reseller or go to www.xerox.com/office/WC4265supplies. Envelopes You can print envelopes from the bypass tray or a 520-sheet feeder only. For details, see Supported Standard Paper Sizes on page 53.
Adjust the paper guides so they rest lightly against the edges of the envelopes. Close the tray. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. When finished, touch Confirm. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Flatten them to avoid jams. To load envelopes with long-edge flaps, place the envelopes with the short edge going into the printer, flaps up, and to the right. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Before loading labels, remove all other paper from the tray. CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
In the print driver software, select Transparency as the paper type. • Do not load more than 20 transparencies. Overloading the tray can cause the printer to jam. • Do not fan transparencies. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
• Printing Features .................................. 78 • Special Job Types ................................. 81 • Saved Jobs ....................................83 • Held Print Jobs ..................................84 • Printing from a USB Flash Drive ............................ 85 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Windows or CMD+P for Macintosh. Select your printer. To access the print driver settings for Windows, select Properties or Preferences. For Macintosh ® select Xerox Features. Select the desired options. Click Print to send the job to the printer.
Printing options, also called print driver software options, are specified as Printing Preferences in ® Windows, and Xerox Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences become the default setting.
The title of the button varies depending on your application. Click a tab in the Properties window, then make selections. To save your selections and close the Properties window, click OK. To send the job to the printer, click OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Click Print. Selecting Finishing Options for Macintosh ® If your printer has a finisher installed, select finishing options in the Xerox Features of the print driver. To select finishing options in the Macintosh print driver: With the document open in your application, click File > Print.
You can also submit print requests through the command line using lp/lpr. For more information about Linux ® printing, click the Help (?) button in the Xerox GUI print driver. To print from a Linux workstation: Create a print queue.
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Printing The following commands are examples of how to print using a job ticket: • lp -d{Target_Queue} -oJT={Absolute_Path_To_Job_Ticket} {Path_To_Print_File} • lp -dMyQueue -oJT=/tmp/DuplexedLetterhead /home/user/PrintReadyFile • lp -dMyQueue -oJT=/tmp/Secure -oSecurePasscode=1234 /home/user/PrintReadyFile ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
The system administrator can restrict users from deleting jobs. If a system administrator has restricted job deletion, you can view the jobs, but not delete them. • Only the user that sent the job or the system administrator can delete a secure print job. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare Internet Services. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. Portrait Landscape Portrait Portrait Landscape Landscape 2-Sided Print 2-Sided Print, Flip on Short 2-Sided Print 2-Sided Print, Flip on Short Edge Edge ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In Windows, you can find the Scale Options in the print driver on the Printing Options tab. 100% 200% ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Draft Mode saves toner or ink, producing lower-quality images. − This mode reduces the amount of toner used for print jobs. − You can use this feature for draft quality output. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Use the Personal Print job type to save a print job under your user name and print it from the printer control panel. You do not need to enter a job name or passcode. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
At the printer control panel, press the Job Status button. Touch the corresponding print job from the Active Jobs tab. Touch Release. The job prints, then is deleted from the printer hard drive. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Touch the name of the saved job that you want to print. Touch OK. Select the number of copies. Press the green Start button. After the job prints, to return to the list of saved jobs, touch Browse. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To determine why a job was held, touch the job, then touch Details. To release a held job, touch the job, then touch Release. To release all held jobs, touch Release All Jobs. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
• The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. To print from a USB Flash drive: Insert your USB Flash drive in a USB port on the printer. The Print from USB window appears.
• The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.). • The document glass automatically detects Legal or Letter/A4 and smaller paper sizes. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
For details, see Basic Copying on page 91. You can also modify the default settings for many options. For details, see Selecting Default Copy Settings on page 94. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Adjust the sliders up or down as needed. Touch OK. Setting 2-Sided Copying At the printer control panel, press the Services Home button. Touch Copy. Under the Copy tab, touch 2-Sided Copying. Touch an option. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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To change this setting: Press the Services Home button, then touch Copy. Touch More Features > Background Suppression. Under Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Stapling Copies If your printer has a finisher, it can staple your copies. To select stapling: Press the Services Home button, then touch Copy. Touch Finishing, then select an option. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Preset Scan Area: You can specify the area to scan when it matches a standard paper size. Custom Scan Area: You can specify the height and width of the area to scan. − Mixed Size Originals: You can scan standard-size originals of varying sizes. − Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To change the placement of the image: Press the Services Home button, then touch Copy. Touch More Features > Image Shift. Select an option. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
In this mode, the printer scans all of the originals before printing the copies. To create a booklet: Press the Services Home button, then touch Copy. Touch More Features> Booklet Creation. Touch On. Make selections as needed. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Blank: This option inserts a blank page between the transparencies. − − Printed: This option inserts a printed sheet of paper between the transparencies. Under Paper Supply, touch the desired tray. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Turn over the document and position it in the upper left corner of the document glass. Press the green Start button. 10. Lift the document cover and remove the ID card or document. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
10. At any time, you can touch Delete All Segments to modify the job. 11. When all of the segments have been programmed and copied, touch Submit the Job. If necessary, touch Delete > Delete Job to cancel the job. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Scanning to a Computer ..............................115 The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. If the system administrator enables Remote Start in CentreWare Internet Services, you can scan images directly from the scanner to a PC.
At the printer control panel, press Clear All, then press Services Home. Touch Workflow Scanning. Select a template from the list. To change the scan setting, touch an option. For more options, touch the More Features tab. Press the green Start button. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To set the scan resolution: At the printer control panel, press Clear All, then press Services Home. Touch Scan To, then select an option. Touch More Features > Resolution. Select an option. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To select Auto Suppression: At the printer control panel, press Clear All, then press Services Home. Touch Scan To, then select an option. Touch More Features > Background Suppression. Touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
At the printer control panel, press Clear All, then press Services Home. Touch Scan To, then select an option. Touch More Features > Scan to Edge. To change the Edge Erase settings, select an option. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
11. At any time, you can touch Delete All Segments to modify the job. 12. When all of the segments have been programmed and scanned, touch Submit the Job. If necessary, touch Delete > Delete Job to cancel the job. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Document Management and Add File Destinations can be modified only after scanning to network file repositories or scanning to home are set up. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. To select filing options: At the printer control panel, press Clear All, then press Services Home.
Select an option. Select the desired name from the list, then touch OK. Change scan settings as needed. Press the green Start button. For details, see Adjusting Scanning Settings on page 104. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Select Share this folder. Click Permissions. Select the Everyone group, and verify that all permissions are enabled. Click OK. Note: Remember the Share name for later use. Click OK again. Click Close. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Press the Services Home button, then touch Workflow Scanning. Select a template from the list. Change scan settings as needed. For details, see Adjusting Scanning Settings on page 104. To begin the scan, press Start. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
At the printer control panel, press Clear All, then press Services Home. Touch Workflow Scanning. Select the template that the system administrator created. Change scan settings as needed. Press the green Start button. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To modify the default subject, touch X to delete it, or type over the existing text. Touch OK. To change any of the scan settings, use options on the More Features tab. Press the green Start button. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Do not remove the USB Flash drive until prompted. If you remove the Flash drive before the transfer is complete, the file can become unusable and other files on the drive can be damaged. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
At your computer, click Start > Programs > Microsoft Office > Microsoft Office Tools > Microsoft Clip Organizer. Click File > Add Clips to Organizer > From Scanner or Camera. Click Device > Xerox TWAIN Driver. Click Custom Insert. If multiple scanners are installed on your computer, click Select Scan Device, select the scanner, then click Select.
Printing or Deleting Stored Faxes ..........................128 • Using the Address Book ..............................129 The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. ® ® Xerox WorkCentre...
• The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.). • The document glass automatically detects Legal or Letter/A4 and smaller paper sizes. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Touch the Hour field, then touch the arrows to set a number. Touch the Minute field, then touch the arrows to set a number. If your printer is set to display the 12-hour clock, touch AM or PM. Touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Sending Header Text The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. To include the fax header text: At the printer control panel, press Clear All, then press Services Home.
Repeat the previous step for each remaining segment. When all of the segments have been programmed and scanned, touch Submit the Job. 10. On the Job Progress screen, touch Job Details to view a summary of the job. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature. For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs. To store a fax in a local mailbox: At the printer control panel, press Clear All, then press Services Home.
123. To print local mailbox documents: At the printer control panel, press Clear All, then press Services Home. Touch Fax > Mailboxes. Touch Print From Mailbox. Touch an option. Touch Print. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Sending a Fax to a Remote Mailbox At the printer control panel, press Clear All, then press Services Home. Touch Fax > Mailboxes. Touch Store To Mailbox > Remote Mailbox. Touch an option, then touch OK. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To store a fax: At the printer control panel, press Clear All, then press Services Home. Touch Fax > Polling. Touch Store Locally for Remote Polling. Touch an option. Touch Save. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To poll a remote fax: At the printer control panel, press Clear All, then press Services Home. Touch Fax > Polling. Touch Retrieve/Print Remote Files. Type the fax number. Touch Print. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Faxing Printing or Deleting Stored Faxes At the printer control panel, press Clear All, then press Services Home. Touch Fax > Polling. Touch Local File Management, then select an option. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
At the printer control panel, press Clear All, then press Services Home. Touch Fax > Device Address Book. Touch the address book entry. Touch OK. Touch the contact name. To edit the fields, touch Details. To delete the contact, touch Remove. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Keep the feed rollers clean to ensure the best possible copies and scans. Cleaning the Document Cover Slightly dampen a soft, lint-free cloth with water. Remove any paper from the document feeder. Open the document cover. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Self Help. For Videos, select Clean Feeder to Improve Quality. To view the video, touch Play Video. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Switch off the printer immediately and wait 30 minutes for the fuser to cool. After the printer cools, try to remove the jammed paper. If the error persists, contact your Xerox representative. ®...
Recycling Supplies ................................139 Consumables Consumables are printer supplies that get depleted during the operation of the printer. The consumable ® supply for this printer is the genuine Xerox Black Toner Cartridge. Notes: Each consumable includes installation instructions.
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. •...
Replace Toner Cartridge The toner cartridge is empty. Open the side door and then the front door, then replace the toner cartridge. Recycling Supplies ® For more information on the Xerox supplies recycling program, go to: www.xerox.com/gwa. ® ® Xerox...
Turn off the printer and disconnect the power cord and other cables from the back of the printer. For details, see Turning the Printer On and Off on page 40. Remove any paper or other media from the output tray. For ease of transport, remove the finisher. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
• Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to www.xerox.com/office/WC4265support.
Internal parts of the printer can be hot. Use caution when doors and covers are open. • To avoid personal injury or printer damage, wait 30 minutes for the fuser to cool. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Touch Power Down. To restart the printer, turn on the power switch. Note: If restarting the printer does not resolve the problem, see the table in this chapter that best describes the problem. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Turn off the printer, then turn it on again. Print the Error History report from the Information Pages menu. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable power supply.
For additional help, contact the system administrator. The job is complex. Wait. No action needed. The print-quality mode in the driver is set to Change the print-quality mode in the print driver to Standard. Enhanced. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Solutions The printer has an error. • To clear the error, follow the onscreen prompts. • If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray. A toner cartridge is empty.
The relative humidity of the room is too high. • Reduce the humidity in the room. • Move the printer to a location where the temperature and relative humidity are within the operating specifications. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Troubleshooting Paper Jams ............................164 Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
30 minutes for the fuser to cool. After the printer cools, try to remove the jammed paper. If the error persists, contact your Xerox representative. The following illustration shows where paper jams can occur along the paper path: 1.
To resolve the error displayed on the control panel you must clear all paper from the paper path. Remove Tray 1 from the printer. Remove any crumpled paper from the tray and any remaining paper jammed in the printer. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Insert tray 1 into the printer, then push it in all the way. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. Touch Confirm. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Remove tray 2 from the printer. Remove any crumpled paper from the tray and any remaining paper jammed in the printer. Insert tray 2 into the printer, then push it all the way in. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Before removing the paper tray from the printer, look at the jam message on the control panel. If another jam is shown, clear that jam first. Open the high-capacity feeder tray then remove any damaged paper. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Push the tray back into the printer completely, then close the inside and outside covers. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. Touch Confirm. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To access the finisher, release lever 1c, then slide the finisher unit to the left. CAUTION: To avoid dropping the finisher, do not slide the finisher too far to the left Remove any jammed paper from inside the finisher area. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To return the finisher to its original position, lift slightly and push to the right until the finisher clicks into place. Clearing Paper Jams from the Document Feeder Remove any paper from the document feeder. Open the document feeder top cover. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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To access the document feeder to remove jammed paper, lift the document feeder cover. To open the document feeder inside cover, gently pull the green lever. Remove any paper or debris from the paper path. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Press the document feeder inside cover into its original position, then ensure that the lever is locked in place. Note: Ensure that the magnetic edge of the white plastic strip rests securely against the metal strip. Close the document feeder cover. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
To access jammed paper in the fuser area, open the right side door. Gently remove any paper from the fuser area. WARNING: The area around the fuser can be hot. Use caution to avoid injury. Close the right side door. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Clearing Paper Jams from the Duplex Area To access paper jams in the duplex area, open the right side door. Gently remove any paper from the duplex area. Close the right side door. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
If the paper is torn, check inside the printer for pieces of paper, then gently remove them. If you cannot remove the paper fragments easily, contact your Xerox representative. WARNING: The area around the fuser can be hot. Use caution to avoid injury.
Remove the paper from the tray, and replace it with new dry paper. Too much static electricity is present. • Try a new ream of paper. • Do not fan transparencies before loading in tray. Use only Xerox approved paper. For details, see Supported Paper Using unsupported paper. page 50.
Check for, and remove, torn pieces of paper in the paper path. Jams During Automatic 2-Sided Printing Probable Causes Solutions Using paper of the wrong size, thickness, or • Use only Xerox approved paper. For details, see Supported Paper type. Sizes and Weights for Automatic 2-Sided Printing on page 54.
When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a Demo Page to more precisely determine the print-quality problem. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative. Note: To maintain print quality, the toner cartridge is designed to provide a warning message when the toner level is low.
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• Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Ensure that the print quality mode is not set to Toner Saver. Toner Saver us useful for draft quality output.
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Solutions The output is blank. • Turn off the printer, then turn it on again. • If the error persists, contact your Xerox representative. Streaks appear in the output. • Replace the Smart Kit Drum Cartridge. • Contact your Xerox representative.
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• Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Replace the Smart Kit Drum Cartridge. The output print is wrinkled or •...
Turn on Background Suppression. the copy or scan. Image is too light or too dark. To lighten, darken, or adjust contrast, touch the More Features tab. If the problem persists, for online support information, go to www.xerox.com/office/WC4265support. ® ® Xerox...
The fax is not installed or is not Verify that the fax is installed and enabled. enabled. Server Fax is enabled. Make sure that Server Fax is disabled. If the problem persists, for online support information, go to www.xerox.com/office/WC4265support. ® ® Xerox WorkCentre 4265 Multifunction Printer...
Make a copy to verify that your printer machine of the sender. is operating correctly. If the copy prints correctly, have the recipient verify their fax machine is operating correctly. If the problem persists, for online support information, go to www.xerox.com/office/WC4265support. ® ® Xerox WorkCentre...
Online Support Assistant ..............................174 • Using the Integrated Troubleshooting Tools ......................175 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or warning condition occurs, the control panel displays a message informing you of the problem.
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/WC4265support. ® ®...
Customer Assistance Report The Customer Assistance Report provides a summary of relevant information that you can provide to a Xerox support representative when you call for assistance. Demo Page The Demo page provides a demonstration of the current print quality.
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You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/WC4265docs Technical support information for your printer; www.xerox.com/office/WC4265support including online technical support, Online Support Assistant, and driver downloads. Information Pages •...
Specifications Printer Configurations and Options Standard Configurations Model Includes WorkCentre 4265/S Multifunction Printer Standard features WorkCentre 4265/X Multifunction Printer • Standard features • Fax WorkCentre 4265XF Multifunction Printer • Standard features • Fax • 500-sheet finisher • 2100-sheet high-capacity feeder •...
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• XPS Control panel 4.3 inch LCD touch screen and keypad navigation • Universal Serial Bus (USB 2.0) Connectivity • USB Flash drive • Ethernet 10/100/1000Base-T Remote access CentreWare Internet Services ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
62.17 cm (24.5 in.) Depth 51.13 cm (20.1 in.) Height 62.40 cm (24.6 in.) Weight 42.41 kg (93.63lb.) S configuration Weight 42.53 kg (93.89 lb.) X configuration Weight 92.39 kg (203.9 lb.) XF configuration ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Minimum–Maximum Humidity Range: 10–90%, less than 90% when in the packaging • Optimum Humidity: 30–70% • Operating Humidity: 20–80% Relative Humidity Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Paper size: Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed. • Paper type: Plain paper prints faster than Cardstock or Heavyweight. • Paper weight: Lightweight prints faster than heavier paper, such as Cardstock and Labels. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
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Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. ®...
“fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
• Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external ® control apparatus not authorized by Xerox will invalidate its certification. South Africa This modem must be used in conjunction with an approved surge protection device.
For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Recycling and Disposal This appendix includes: • All Countries ..................................202 • North America ..................................203 • European Union .................................. 204 • Other Countries ................................... 206 ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. ®...
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a manufacturer-approved service facility. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. ® ® Xerox WorkCentre 4265 Multifunction Printer User Guide...
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