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PAPER FEEDING PROBLEMS
Symptom
Paper skews or buckles
Transparencies stick together
in the paper exit.
Envelopes skew or fail to feed
correctly.
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Cause and Solution
• Ensure there is not too much paper in the APF.
Depending on the thickness of your paper, the APF
can hold up to 100 sheets of paper.
• Make sure the paper guide does not cause the
paper to bow in the APF.
• Make sure you are using the correct type of paper.
• When loading paper, do not force the paper down
into the machine.
• Make sure the right side of the paper is aligned
with the right edge of the feeder, and the left paper
guide is set against the left side of the paper.
• Make sure the envelope guide is not in the
envelope position.
• Use only the transparencies specially designed for
printer. Remove each transparency as it exits from
the printer.
• Ensure that the envelope guide has been turned
upright to the envelope load position.
• Ensure that the paper guide is against the left side
of the envelopes.
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Troubleshooting
