ADEMCO Via 30+ Installation Instructions Manual page 38

TROUBLESHOOTING GUIDE (continued)
S Y S T E M (continued)
7. 'Intrusion alarm for no ap- Protected door or window opened while . Check with all occupants of protected
parent reason. system armed. home.
7b. Improper user operation of exit/entry de- 7b. Check setting of entry delay . Exit delay is
lays. 15 seconds longer than the entry delay
time. Remind user of same.
7c. Check all openings for proper switch and
magnet orientation.
7c. Magnets located too far from switches,
and/or doors and windows not properly
aligned.
7d. Magnetic contacts improperly connected
or wire broken.
7d. Check wiring connections. Be sure wires
are property stripped and tightly fastened
to screw terminals.
7e. Check and revise program. Reprogram
transmitter number.
Mount magnet closer to contact.
Entry door programmed as "instant".
7f. Loose fitting door or window being rattled
by wind or vibrations.
. Transmitter located where temperature
drops below 32° F.
8b. Poor quality or unspecified battery in
transmitter.
Repeated low battery sig-
nal.
. Change location. Use magnetic contacts to
protect opening.
8b. Check battery. Use only 9V Duracell
MN1604 or equivalent for 5700 System.
Use only 3V lithium for 5800 System.
Replace faulty transmitter.
If system disarmed before ensuing entry
time runs out, "CA" or "Cancelled Alarm" will
be displayed. Sounding will stop.
9b. If system not disarmed before entry time
ends, "EA" or "Exit Alarm' will be displayed
and Exit Alarm message will be sent to
central station. Sounding will continue until
system is disarmed or timeout occurs.
Clear display by entering code + OFF a second
time. Avoid fault when rearming.
. Transmitter malfunctioning.
Exit or interior zone contained a fault at end
of Exit Delay (e.g., Exit door left open).
Local bell and console
sound continuously at
arming.
The "Exit Alarm" display, etc. will also
result if an alarm from an exit or interior
zone occurs within two minutes after
the end of an exit delay. ———--——>
SYMPTOM POSSIBLE CAUSE REMEDY
"AC POWER" light off or 1a. Interrupted AC power supply. ja. Check transformer connection and power
"NO AC" displayed. line circuit breaker.
Digital communicator mes- | 2a. Ademco via30+ in TEST mode. 2a. Remove from TEST mode.
sage not being received. 2b. Telephone connection not secure. 2b. Check all connections.
2c. Telephone number in program needs prefix | 2c. Program prefix or access code into
or access code. Ademco via30+.
2d. Telephone call to central monitoring station | 2d. Ademco via30+ system cannot work in
requires operator assistance. this situation.
2e. Digital communicator malfunctioning. 2e. Check with a different Ademco via30+.
4b. "dl" or "System Busy" displayed. 4b. System has just been powered and is in its
one minute initialization. To bypass this
time, press '#' + '0'.
4c. "E4" or "E8" displayed. 4c. More zones have been programmed than
the zone expansion modules can handle.
Delete some zones or use a higher capabil-
i t y RF receiver.
SMOKE DETECTOR
1b. See unit's instructions for locations to
2. Detector's siren sounds.
1b. Improper location.
avoid. Relocate as necessary.
1c. Unit malfunctioning. ic. Replace detector.
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