ADEMCO Via 30+ Installation Instructions Manual page 2

CONGRATULATIONS!
On Your Purchase of the Ademco via30+
CONTACTING TECHNICAL SUPPORT
PLEASE,
Before you call Technical Support, be sure you:
e READ THE INSTRUCTIONS!
e Check all wiring connections.
¢ Determine that the power supply and/or backup battery are supplying proper voltages.
¢ Verify your programming information where applicable.
¢ Note the proper model number of this product, and the version level (if known) along with any
documentation that came with the product.
e Note your ADEMCO customer number and/or company name.
Having this information handy will make it easier for us to serve you quickly and effectively.
East Coast Technical Support: 1-800-645-7492 (8 a.m.-6 p.m. E.S.T.)
West Coast Technical Support: 1-800-458-9469 (8 a.m.-5 p.m. P.S.T.)
Technical Support Fax Number: 1-800-447-5086
ATLIS-BBS Electronic Bulletin Board System: 1-516-496-3980
(1200 - 9600 Baud, 8 Data Bits, 1 Start/Stop Bit, No Parity)
The Ademco via30+ System
Can Support 2 EOLR Wired Zones
and
(when used with an appropriate wireless receiver and/or wired expansion module)
Up to a Total of 30 Expansion Zones
(Comprising any combination of: up to 30 Wireless and/or up to 8 Additional Wired Zones)
and
(when used with an appropriate output relay module)
Up to 4 Output Relays
The System Can Also Support:
Telephone Voice Module (No. 4285)
and
Long Range Radio Reporting (via No. 7720ECP)
FOR YOUR CONVENIENCE,
a Programming Form
has been included at the center of this manual.