Managing Wake-Up Calls - Mitel MiVoice Office 400 User Manual

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HAPTER
: Check-out is also available through the menu: Menu > Reception menu > Room configuration >
NOTE
Enter room number > Check-out.

Managing wake-up calls

A guest wants to be woken up at a specific time.
As a receptionist, you can set, modify, or delete the wake-up time for the guest's room.
You can manage wake-up calls while in conversation with a guest. When you are in conversation with a
guest, the wake-up calls option is simplified. The room number for the call in speech is pre-entered in the
screen for entering the room number.
Check out a guest
Press the Check-in/check-out key for the room
the guest has occupied or go to the Reception
menu on the reception phone for check-out.
→ The softkey icons indicate the room status:
whether the room is free, occupied, occupied by
members of a group, cleaned, not cleaned, and
so on.
Enter the room number and press Ok. You can
use the Room list menu to check whether the
room is occupied for an individual or reserved for
a group.
→ A screen appears for check-out confirmation,
which displays the call charges for the room.
To print the bill, on the report displaying
Check-out with/without printout?, select With as
your response to print a bill for the room.
→ The guest is checked out.
→ The telephone returns to the idle status and
the room status changes to Free.
Set wake-up call
Press the predefined function key to set the
wake-up call or go to the Reception menu >
Wake-up calls on the reception phone.
→ The phone displays a list of wake-up calls in
chronological order with expired calls at the top.
Press the key Add.
→ The phone displays the screen for entering the
room number.
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PERATING THE RECEPTION PHONE
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ECEPTION PHONE
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