C
4
HAPTER
You must save this function to a configurable key using Self Service Portal (see chapter
deleting a key
assignment").
:
NOTE
•
You can activate only one callback at a time.
•
An unanswered callback will be automatically cancelled by the system after about 30 minutes.
To answer the callback request
Someone has asked you to call back. The display shows Callback requested from number (for example:
Callback 56022).
You cannot automatically answer a callback request on your phone. You can either enter the call number
manually or use a CTI client, for example the Mitel OfficeSuite.
:
NOTE
Hide number
You do not want your call number to appear on the terminal display of a called party in the public network.
The following options are available here:
Menu
Permanent
U
SING FUNCTIONS BEFORE
Activating callback:
You called someone and hear the busy tone or
the ring-back tone. Press the function key for
Callback.
→ Depending on the communication system, you
hear the acknowledgement tone.
Put the handset on-hook.
→ The display shows Call expected.
Clear callback:
Press the function key for Callback.
→ Callback request is deleted.
Answering the callback request:
Enter a phone number in call preparation.
Pick up the handset or press the Dial softkey.
You cannot delete a callback request.
Description
The call number is never displayed.
/
WHILE IN A CALL
P
HONING
"Configuring or
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