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Connected Guests InnLine IP
Mitel Connected Guests InnLine IP Manuals
Manuals and User Guides for Mitel Connected Guests InnLine IP. We have
1
Mitel Connected Guests InnLine IP manual available for free PDF download: Installation Manual
Mitel Connected Guests InnLine IP Installation Manual (187 pages)
Voicemail
Brand:
Mitel
| Category:
Telephone
| Size: 3.71 MB
Table of Contents
Table of Contents
3
Introduction
7
Chapter 1 - Installation
9
Preinstallation Information
10
Opening and Verifying System Components
10
Inspecting and Installing Hardware
11
Connect Peripherals
12
Programming Innline IP
13
Adding General System Information
14
Adding a System Administrator
16
Checking the Voice Ports
18
Setting the MWI Dial-Strings (Certain Port Types Only)
19
Device Interface Serial Ports
21
Chapter 2 - Mailboxes and Other Features
23
Mailboxes: an Introduction
24
Mailbox Ids
27
Adding Mailboxes
27
Adding Guest Mailboxes
28
Adding Mailboxes One at a Time
28
Adding Multiple Mailboxes
30
Deleting Mailboxes
31
Adding Staff Mailboxes
31
Adding Front Desk Mailboxes
33
Adding Administration Mailboxes
34
Checking Your Maximum Mailbox Number Size
36
Defining the Guest Services Class
37
Prompt Administration
40
Using Innline Ip's GUI to Record Prompts
40
Creating a "Record Prompt" Mailbox for Prompts
42
Translations
45
Adding Translations Individually
45
Adding Multiple Translations
46
Deleting Translations
47
Guest Services Menus
47
Automated Attendants
51
Automated Attendant Example
52
Innconnect
58
Step 1: Review and Adjust the Call Forward Settings for Guests and Staff
59
Step 2: Add a Guest Service Menu Option for Innconnect
60
Step 3 (Optional): Make Innconnect Part of the Guest Tutorial
61
Step 4: Enable Innconnect for Selected Staff Members
61
Step 5: Configure Ports to Perform Outdial Function for this Feature
62
Step 6: Add and Configure the SMDR Filter Interface
63
Reports
64
Programming the Fax Number for Reports
64
Programming Reports to Generate Automatically
66
Report Examples
66
Active Guest Report
67
Wake-Up Call Report
68
Guest Mailbox Report
69
Group Distribution Lists Report
70
Mailbox Activity Report
71
Maid Status Report
72
Staff Mailbox Report
73
Port Usage Report
74
System Activity Report
78
Call Identification Report
79
DAPI Message Report
81
Staff Email Address Report
82
Auto-Attendant Reporting (Hourly, Daily & Monthly)
83
DID You Remember to
88
Chapter 3 - Reference
89
System Housekeeping
90
System Backup
91
System Languages
92
System Atomic Clock
93
System Service Log
94
System Prompts
94
Alerts
94
SNMP Alerts
95
System Alerts
95
COM Port Assignments
95
Email Settings
96
Voice Ports
97
Voice Port Types
99
Device Interfaces
101
Associated Tenant
103
Parameters
103
Echo Messages
103
Administrators
104
Tenants
104
Tenant Information
104
General Tenant Information
104
Staff Tutorial
113
Property Management
114
Wake-Up Calls
115
Dialing Directory
118
Reports
119
Guest Messaging
120
Guest Transfers
122
Dialing Security
123
Staff Mailbox Reset
124
Automated Attendants
127
Guest Services Menus
129
Guest Tutorials
131
Distribution Lists
134
Group Distribution Lists
135
Notifications - Special Message Notification
138
Special Message Notification Programming Example
141
Special Message Notification Report
142
Mailboxes
143
Guest Mailboxes
144
Service Classes for Guest Mailboxes
146
Guest Holding Mailboxes
150
Staff Mailboxes
151
Front Desk Mailboxes
160
Administration Mailboxes
162
Other Mailboxes
163
Question & Answer Mailbox
165
Chapter 4 Add-On Features
169
Privateline
170
Step 1: Configure Privateline Settings
170
Step 2: Add a DID Phone Number for a Guest
171
Step 3: Test the DID Phone Number Routing
172
Step 4: Add the Remaining DID Phone Numbers that Guests will Use
172
Step 5: Add DID Phone Numbers that Staff Members will Use
173
Guest/Other Phone Number Function Buttons
174
Step 6: Adjust the Guest Service Class
174
Step 7: Adjust the Phone # Card Printing Information
176
Step 8: Connecting the Dymo Printer Server & Dymo Labelwriter 450 Devices
177
Step 9 (Optional): Adjust the Guest Tutorial
180
Step 10 (Optional): Adding Privateline Options to the Guest Services Menu (AGS)
181
Step 11: Configure Privateline Reports
182
Reports
182
Front Desk Administrative Functions
182
Wake-Up Off-Loading
183
Index
185
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