Answering A Call On The Kt Line Key; Initiating A Call Through A Kt Line Key - Mitel MiVoice Office 400 User Manual

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KT lines are the external line keys. A KT line is associated with a call distribution element (CDE) number.
External user can reach you on the KT line using the Direct Dial In (DDI) number associated with the KT
line. Contact your system administrator for more information. One or usually multiple phones can be
connected to the KT line, for example, all employees in a travel agency who work with Europe as a desti-
nation. The KT line key belonging to the KT line shows the status of the KT line through the LCD and
allows you to accept calls which are made to this KT line. When there is an incoming call on a KT line of
a phone while the phone is engaged in another call, an audio alert notifies you of the incoming call.
Your phone becomes a key telephone as soon as your system administrator has assigned a KT line to a
configurable key. With the configuration of a KT line key, your system administrator can also set up a
personal line on which you can make your personal calls. All other function keys retain their function.
You can make some changes in the KT line configurations through Self Service Portal. You can activate
the call list option and can give a name for the KT line. You can also assign up to 15 ring melodies.
KT lines can only be configured on the top softkeys and the keys of the expansion key module.
: You can assign up to nine priority levels to your line keys.
NOTE

Answering a call on the KT line key

You are being called on one or more KT line keys. The KT line key(s) flash quickly. You want to answer
a call on a KT line key.
If you want to answer a call on another KT line key first, press this KT line key in order to pick up the call.
If you pick up the handset without pressing a KT line key, you will be connected to the highest priority KT
line.
: If an incoming call meets a busy KT line, the call is forwarded to the other available KT line. Only if
NOTE
no more KT lines are free, your caller hears a busy tone.

Initiating a call through a KT line key

You want to make a call through a KT line key.
You can call through any free KT line key. Each KT line is associated with a call distribution element (CDE)
number. This means that, by phoning, you transmit the call number associated with the active KT line key.
Charges are accrued separately for each KT line key.
Pick up the handset.
→ Connection to the KT line with the highest
priority.
Or:
Press KT line key.
1.
→ KT line is selected.
Pick up the handset.
2.
→ Connection to the selected KT line.
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INE KEYS ON A KEY TELEPHONE
P
HONING
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