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Troubleshooting
Finding Information on the EXFO Web Site
Finding Information on the EXFO Web Site
The EXFO Web site provides answers to frequently asked questions (FAQs)
regarding the use of your AXS-200/350 OLTS and AXS-200/360 Power Meter.
To access FAQs:
1. Type
2. Click the Support tab.
3. Click FAQs and follow the on-screen instructions. You will be given a
list of questions pertaining to your subject.
The EXFO Web site also provides the product's most recent technical
specifications.
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
www.exfo.com.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.
46
http://www.exfo.com
in your Internet browser.
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
support@exfo.com
AXS-200/350 and AXS-200/360
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