Performing The Checkout Procedure; Diagnostic Tools - Lenovo System x3100 M4 Installation And Service Manual

Performing the checkout procedure

Use this information to perform the checkout procedure.
To perform the checkout procedure, complete the following steps:
Step 1. Is the server part of a cluster?
• No: Go to Step 2.
• Yes: Shut down all failing servers that are related to the cluster. Go to Step 2.
Step 2. Complete the following steps:
a. Turn off the server and all external devices.
b. Check all internal and external devices for compatibility at
serverproven/
c. Check all cables and power cords.
d. Set all display controls to the middle positions.
e. Turn on all external devices.
f. Turn on the server. If the server does not start, see
114.
g. Check the system-error LED on the operator information panel. If it is lit, check the light path
diagnostics LEDs (see
h. Check for the following results:
• Successful completion of POST (see
• Successful completion of startup, which is indicated by a readable display of the operating-
system desktop.
Step 3. Is there a readable image on the monitor screen?
• No: Find the failure symptom in
"Solving undetermined problems" on page
• Yes: Run DSA (see
– If DSA reports an error, follow the instructions in
page 445.
– If DSA does not report an error but you still suspect a problem, see
problems" on page

Diagnostic tools

The following tools are available to help you diagnose and solve hardware-related problems.
• POST error messages and error logs
The power-on self-test (POST) generates messages to indicate successful test completion or the
detection of a problem.
• Troubleshooting tables
These tables list problem symptoms and actions to correct the problems.
• Integrated management module II
The integrated management module II (IMM2) combines service processor functions, video controller, and
remote presence and blue-screen capture features in a single chip. The IMM provides advanced service-
processor control, monitoring, and alerting function. If an environmental condition exceeds a threshold or
.
"System-board LEDs" on page
"Troubleshooting by symptom" on page
"Running DSA Preboot diagnostic programs" on page
130.
http://www.lenovo.com/
"Troubleshooting by symptom" on page
29).
"UEFI/POST" on page 110
130.
Appendix C "DSA diagnostic test results" on
for more information).
114; if necessary, see
112).
"Solving undetermined
.
Chapter 4 Troubleshooting
105