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v If the blade server is halted and a POST error code is displayed, see
v For intermittent problems, check the error log; see "Event logs" on page 96 and
v If no LEDs are lit on the blade server front panel, verify the blade server status
v If device errors occur, see "Troubleshooting tables" on page 169.
Performing the checkout procedure
Use this information to perform the checkout procedure for the blade server.
To perform the checkout procedure, complete the following steps:
1. If the blade server is running, turn off the blade server.
2. Turn on the blade server. Make sure that the blade server has control of the
3. Record any POST error messages that are displayed on the monitor. If an error
4. Check the control panel blade-error LED; if it is lit, check the light path
5. Check for the following results:
Diagnostic tools overview
Use this overview to locate specific diagnostic tools to diagnose and solve
hardware-related problems.
The following tools are available to help you diagnose and solve hardware-related
problems:
v POST codes, error messages, and error logs
v Troubleshooting tables
v Light path diagnostics
v Dynamic System Analysis (DSA) Portable Edition diagnostic program
94
BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
"UEFI/POST error codes" on page 99. If the blade server is halted and no error
message is displayed, see "Troubleshooting tables" on page 169 and "Solving
undetermined problems" on page 226.
"IBM Dynamic System Analysis Preboot diagnostic program" on page 191.
and errors in the Advanced-Management-Module Web interface; also see
"Solving undetermined problems" on page 226.
video (the LED on the keyboard/video/mouse button is lit). If the blade server
does not start, see "Troubleshooting tables" on page 169.
is displayed, look up the first error in the "UEFI/POST error codes" on page
99.
diagnostics LEDs (see "Light path diagnostics" on page 185).
v Successful completion of POST, indicated by beginning the startup of the
operating system.
v Successful completion of startup, indicated by a readable display of the
operating-system desktop.
The POST error codes indicate the detection of a problem. For more information,
see "POST" on page 95.
These tables list problem symptoms and actions to correct the problems. See
"Troubleshooting tables" on page 169
Use light path diagnostics LEDs on the system board to diagnose system errors.
If the system-error LED on the system LED panel on the front or rear of the
BladeCenter unit is lit, one or more error LEDs on the BladeCenter unit
components also might be lit. These LEDs help identify the cause of the
problem. For more information about the blade server error LEDs, see "Blade
server light path diagnostics LEDs" on page 186.
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