Lenovo 5457 Installation And Service Manual page 556

6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
7. (Trained service technician only) Replace the system board.
• W.3808003: .[W.3808003] Unable to retrieve the system configuration from the IMM.
.[W.3808003] Unable to retrieve the system configuration from the IMM.
Severity: Warning
User Response:
Complete the following steps:
1. Use F1 Setup, Verify Settings and Save Settings to recover settings.
2. Reset IMM.
3. Remove AUX power from the node. This will reboot the entire node.
4. Check IBM Support website for an applicable service bulletin or firmware update that applies to this
error.
5. Reflash IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
7. (Trained service technician only) Replace the system board.
• W.3818005: [W.3818005] The CRTM flash driver could not successfully flash the staging area. The
update was aborted
[W.3818005] The CRTM flash driver could not successfully flash the staging area. The update was aborted
Severity: Warning
User Response:
Complete the following steps:
1. Continue booting system. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the event persists, continue booting system and reflash UEFI image.
4. (Trained service technician only) Replace the system board.
• W.381800D: [W.381800D] TPM physical presence is in asserted state
[W.381800D] TPM physical presence is in asserted state
Severity: Warning
User Response:
Complete the following steps:
1. Complete any administrative tasks requiring the TPM physical presence switch to be in the "ON"
position..
2. Restore the physical presence switch to the "OFF" position and reboot the system.
3. (Trained service technician only) Replace the system board.
• W.3938002: [W.3938002] A boot configuration error has been detected.
[W.3938002] A boot configuration error has been detected.
Severity: Warning
User Response:
Complete the following steps:
1. F1 Setup -> Save Settings
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