Lenovo SR850 Reference
  1. Manuals
  2. Brands
  3. Lenovo Manuals
  4. Server
  5. ThinkSystem SR850
  6. Reference
Lenovo SR850 Reference

Lenovo SR850 Reference

Messages and codes reference
Hide thumbs Also See for SR850:
Table of Contents

Advertisement

Quick Links

Download this manual
ThinkSystem SR850
Messages and Codes Reference
Machine Types: 7X18 and 7X19

Advertisement

Table of Contents
loading

Related Manuals for Lenovo SR850

Summary of Contents for Lenovo SR850

  • Page 1 ThinkSystem SR850 Messages and Codes Reference Machine Types: 7X18 and 7X19...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Fifteenth Edition (November 2022) ©...

  • Page 3: Table Of Contents

    Index ....219 List of UEFI events....151 © Copyright Lenovo 2017, 2022...
  • Page 4 ThinkSystem SR850 Messages and Codes Reference...

  • Page 5: Chapter 1. Introduction

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 ThinkSystem SR850 Messages and Codes Reference...

  • Page 7: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 8: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 9: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 10 FQXSPDM4001I Storage [arg1] has changed. Informational FQXSPDM4003I TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], Informational TKLMServer2=[arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] . ThinkSystem SR850 Messages and Codes Reference...
  • Page 11 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client.
  • Page 12 If necessary, contact technical support for additional assistance. ([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4028I The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4]. Informational FQXSPEM4029I All PCIe slots on [arg1] may not be functional based upon your current Informational CPU population. ThinkSystem SR850 Messages and Codes Reference...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4030I A scheduled operation on the RAID controller has encountered an Informational issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4031I SSD wear threshold setting is changed from [arg1] to [arg2] by user Informational [arg3] from [arg4] at IP address [arg5].
  • Page 14 DHCP setting changed to [arg1] by user [arg2]. Informational FQXSPNM4016I Domain name set to [arg1] by user [arg2]. Informational FQXSPNM4017I Domain Source changed to [arg1] by user [arg2]. Informational FQXSPNM4018I DDNS setting changed to [arg1] by user [arg2]. Informational ThinkSystem SR850 Messages and Codes Reference...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4019I DDNS registration successful. The domain name is [arg1]. Informational FQXSPNM4020I IPv6 enabled by user [arg1] . Informational FQXSPNM4021I IPv6 disabled by user [arg1] . Informational FQXSPNM4022I IPv6 static IP configuration enabled by user [arg1]. Informational FQXSPNM4023I IPv6 DHCP enabled by user [arg1].
  • Page 16 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4002I Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. Informational FQXSPPP4003I Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. Informational FQXSPPP4004I Server [arg1] [arg2] cleared by user [arg3]. Informational FQXSPPP4005I The power cap value changed from [arg1] watts to [arg2] watts by...
  • Page 18 [ProcessorElementName] in slot [SlotElementName] has been added. Informational FQXSPPU2000I [ProcessorElementName] in slot [SlotElementName] has been Informational removed. FQXSPPU2001I An Over-Temperature Condition has been removed on Informational [ProcessorElementName]. FQXSPPU2002I The Processor [ProcessorElementName] is no longer operating in a Informational Degraded State. ThinkSystem SR850 Messages and Codes Reference...
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0001I [PowerSupplyElementName] has been added to container Informational [PhysicalPackageElementName]. FQXSPPW0005I [PowerSupplyElementName] is operating in an Input State that is out Informational of range. FQXSPPW0008I [SensorElementName] has been turned off. Informational FQXSPPW0009I [PowerSupplyElementName] has been Power Cycled.
  • Page 20 Secure CIM/XML(HTTPS) [arg1] by user [arg2]. Informational FQXSPSE4013I Secure LDAP [arg1] by user [arg2]. Informational FQXSPSE4014I SSH [arg1] by user [arg2]. Informational Informational FQXSPSE4015I Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4016I Global Login Account Security set by user [arg1]: PasswordRequired= Informational [arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength= [arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8]. FQXSPSE4017I User [arg1] created. Informational FQXSPSE4018I User [arg1] removed. Informational FQXSPSE4019I User [arg1] password modified.
  • Page 22 The system guard configuration is updated: status=[arg1], hardware Informational inventory=[arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6]. Informational FQXSPSE4064I SNMPv3 engine ID is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4065I SFTP [arg1] by user [arg2] from [arg3] at IP address [arg4]. Informational Informational FQXSPSE4066I Security mode is modified from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. FQXSPSE4067I User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] Informational...
  • Page 24 Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state. FQXSPUN2023I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable. FQXSPUN2030I Device [LogicalDeviceElementName] has been removed from unit Informational [PhysicalPackageElementName]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUP2005I The firmware or software on system [ComputerSystemElementName] Informational are compatible. FQXSPUP4001I Flash of [arg1] from [arg2] succeeded for user [arg3] . Informational FQXSPUP4002I Flash of [arg1] from [arg2] failed for user [arg3]. Informational FQXSPUP4006I Auto promote primary XCC to backup is [arg1] by user [arg2] from...
  • Page 26 FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a Error configuration error. FQXSPIO0003N A diagnostic interrupt has occurred on system Error [ComputerSystemElementName]. FQXSPIO0004L A bus timeout has occurred on bus [SensorElementName]. Error ThinkSystem SR850 Messages and Codes Reference...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO0006N A software NMI has occurred on system Error [ComputerSystemElementName]. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. Error FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system Error [ComputerSystemElementName]. Error FQXSPMA0012M An Over-Temperature Condition has been detected on the...

  • Page 28: List Of Xclarity Controller Events

    If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. ThinkSystem SR850 Messages and Codes Reference...
  • Page 29 This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0032 User Action: Information only;...
  • Page 30 Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0138 User Action: Complete the following steps until the problem is solved: ThinkSystem SR850 Messages and Codes Reference...
  • Page 31 1. Turn off the server and disconnect it from the power source. You must disconnect the server from AC power cycle to reset the XCC. 2. After 45 seconds, reconnect the server to the power source and turn on the server. 3.
  • Page 32 Information only; no action is required • FQXSPBT0007I: No bootable media available for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System with No Bootable Media. Severity: Info ThinkSystem SR850 Messages and Codes Reference...
  • Page 33 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0286 User Action: Please ensure bootable media be installed correctly. • FQXSPCA0002M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 34 Alert Category: Warning - Temperature SNMP Trap ID: 12 CIM Prefix: PLAT CIM ID: 0518 User Action: Information only; no action is required • FQXSPCA0015J: Sensor [SensorElementName] has transitioned from normal to non-critical state. ThinkSystem SR850 Messages and Codes Reference...
  • Page 35 CIM Prefix: PLAT CIM ID: 0524 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins and Tech tips and firmware update related to your drive. Chapter 2 XClarity Controller events...
  • Page 36 • FQXSPCA2011I: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Severity: Info Serviceable: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 37 Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0499 User Action: Information only; no action is required. • FQXSPCA2015I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 38 • FQXSPCN4003I: Remote Control session started by user [arg1] in [arg2] mode has been closed. Remote Control session closed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR850 Messages and Codes Reference...
  • Page 39 CIM Prefix: IMM CIM ID: 0194 User Action: Information only; no action is required • FQXSPCN4004I: User [arg1] has created an active [arg2] console session. A user has created an IPMI/CLI console session Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0317...
  • Page 40 • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0147 User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 41 Information only; no action is required • FQXSPDM4005I: User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client. User generated a new encryption key pair and installed a self-signed certificate for the TKLM client Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 42 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0335 User Action: Information only; no action is required • FQXSPEA0003J: Link down is detected on port [arg1] of the PCIe device [arg2]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 43 This message is for the use case when an implementation has detected a Link down of PCIe device. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0520 User Action: 1.
  • Page 44 CIM Prefix: IMM CIM ID: 0110 User Action: Information only; no action is required • FQXSPEM4007I: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8] by user [arg9] from [arg10] at IP address [arg11]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 45 A user adds or updates an Alert Recipient Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0111 User Action: Information only; no action is required • FQXSPEM4008I: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Severity: Info Serviceable: No...
  • Page 46 CIM Prefix: IMM CIM ID: 0203 User Action: Information only; no action is required • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info Serviceable: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 47 Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0204 User Action: Information only; no action is required • FQXSPEM4016I: The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more problems Severity: Info...
  • Page 48 One or more virtual drive are in abnormal status that may cause unavailable virtual drive Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0211 User Action: Information only; no action is required ThinkSystem SR850 Messages and Codes Reference...
  • Page 49 • FQXSPEM4024I: The RAID controller detected one or more possible configuration problem within the subsystem. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2], [arg3],[arg4],[arg5]) The RAID controller detected one or more possible configuration problem within the subsystem Severity: Info...
  • Page 50 [arg4] at IP address [arg5]. SSD wear threshold setting is changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0273 ThinkSystem SR850 Messages and Codes Reference...
  • Page 51 User Action: Information only; no action is required • FQXSPEM4032I: Acoustic Mode [arg1] has been engaged. Fan speed limits are in place. This message is for the use case where Acoustic Mode is engaged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0274...
  • Page 52 • FQXSPEM4041I: The SmartNIC in slot [arg1] encountered boot timeout. SmartNIC in a certain slot encountered boot timeout Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0312 User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 53 Information only; no action is required • FQXSPEM4042I: The SmartNIC in slot [arg1] went through a crash dump. SmartNIC in a certain slot went through a crash dump Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0313 User Action:...
  • Page 54 CIM Prefix: IMM CIM ID: 0198 User Action: Information only; no action is required • FQXSPFC4005I: UEFI deployment boot mode has been disabled. UEFI deployment boot mode has been disabled Severity: Info Serviceable: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 55 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0199 User Action: Information only; no action is required • FQXSPFW2001I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 56 • FQXSPIO0010I: A Correctable Bus Error has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Correctable Error. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR850 Messages and Codes Reference...
  • Page 57 2. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and firmware. 3. Check the system-event log for additional information about failing components. 4. If there are no entries related to the error in the XCC event log, contact Lenovo service. • FQXSPIO0015M: Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
  • Page 58 Information only; no action is required. • FQXSPIO2006I: System [ComputerSystemElementName] has recovered from an NMI. This message is for the use case when an implementation has detected a Software NMI has been Recovered from. ThinkSystem SR850 Messages and Codes Reference...
  • Page 59 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: Information only; no action is required. • FQXSPIO2010I: Bus [SensorElementName] has recovered from a Correctable Bus Error. This message is for the use case when an implementation has detected that a system has recovered from a Bus Correctable Error.
  • Page 60 • FQXSPMA2005I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 61 Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0185 User Action: Information only; no action is required • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. This message is for the use case when an implementation has detected a Memory Scrub failure recovery. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 62 • FQXSPNM4003I: Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR850 Messages and Codes Reference...
  • Page 63 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0005 User Action: Information only; no action is required • FQXSPNM4004I: Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 64 • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] . This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 65 Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0022 User Action: Information only; no action is required • FQXSPNM4012I: ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
  • Page 66 • FQXSPNM4019I: DDNS registration successful. The domain name is [arg1]. DDNS registation and values Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0046 User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 67 Information only; no action is required • FQXSPNM4020I: IPv6 enabled by user [arg1] . IPv6 protocol is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0047 User Action: Information only;...
  • Page 68 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0054 User Action: Information only; no action is required • FQXSPNM4028I: ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4]. IPv6 Link Local address is active Severity: Info Serviceable: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 69 Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0055 User Action: Information only; no action is required • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 70 • FQXSPNM4036I: Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0064 ThinkSystem SR850 Messages and Codes Reference...
  • Page 71 User Action: Information only; no action is required • FQXSPNM4037I: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0065 User Action:...
  • Page 72 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0087 User Action: Information only; no action is required • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 73 A user configures the DNS servers Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0088 User Action: Information only; no action is required • FQXSPNM4046I: LAN over USB [arg1] by user [arg2]. A user configured USB-LAN Severity: Info Serviceable: No...
  • Page 74 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 75 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0217 User Action: Information only; no action is required • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2]. This message is for getting hostname from DHCP. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 76 • FQXSPOS4000I: OS Watchdog response [arg1] by [arg2] . This message is for the use case where an OS Watchdog has been enabled or disabled by a user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR850 Messages and Codes Reference...
  • Page 77 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0012 User Action: Information only; no action is required • FQXSPOS4001I: Watchdog [arg1] Screen Capture Occurred . This message is for the use case where an operating system error has occurred and the screen was captured.
  • Page 78 This message is for the use case where Host Power-On password cleared. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0232 User Action: Information only; no action is required ThinkSystem SR850 Messages and Codes Reference...
  • Page 79 • FQXSPOS4007I: Host Admin password changed by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Admin password changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0233 User Action:...
  • Page 80 CIM Prefix: IMM CIM ID: 0081 User Action: Information only; no action is required • FQXSPPP4002I: Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time ThinkSystem SR850 Messages and Codes Reference...
  • Page 81 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0082 User Action: Information only; no action is required • FQXSPPP4003I: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action Severity: Info Serviceable: No...
  • Page 82 • FQXSPPP4010I: The new minimum power cap value exceeded the power cap value. Minimum Power Cap exceeds Power Cap Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0118 ThinkSystem SR850 Messages and Codes Reference...
  • Page 83 User Action: Information only; no action is required • FQXSPPP4011I: Power capping was activated by user [arg1]. Power capping activated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0119 User Action: Information only;...
  • Page 84 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0126 User Action: Information only; no action is required • FQXSPPP4019I: Power cap throttling occurred. Power cap throttling occurrred ThinkSystem SR850 Messages and Codes Reference...
  • Page 85 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0127 User Action: Information only; no action is required • FQXSPPP4020I: The measured power value has returned below the power cap value. Power exceeded cap recovered Severity: Info Serviceable: No...
  • Page 86 • FQXSPPP4027I: The server was restarted for OEM reason. Server was restarted for OEM reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0171 ThinkSystem SR850 Messages and Codes Reference...
  • Page 87 User Action: Information only; no action is required • FQXSPPP4028I: The server was automatically powered on because the power restore policy is set to always on. Server was automatically powered on because the power restore policy is set to always on. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 88 Server was powered off by chassis control command Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0179 User Action: Information only; no action is required ThinkSystem SR850 Messages and Codes Reference...
  • Page 89 • FQXSPPP4036I: The server was powered off via push button. Server was powered off via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0180 User Action: Information only;...
  • Page 90 CIM Prefix: IMM CIM ID: 0187 User Action: Information only; no action is required • FQXSPPP4044I: Management Controller [arg1] reset was initiated by CMM. Management Controller reset was initiated by CMM Severity: Info Serviceable: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 91 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0188 User Action: Information only; no action is required • FQXSPPP4045I: Management Controller [arg1] reset was initiated by XCC firmware. Management Controller reset was initiated by XCC firmware Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 92 Information only; no action is required • FQXSPPP4053I: This message is reserved. This message is reserved. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0301 ThinkSystem SR850 Messages and Codes Reference...
  • Page 93 User Action: Information only; no action is required • FQXSPPP4054I: Unbalanced PSU config is detected, system is using less node PSU capacity. This message is for the use case where user installed unbanlance PSU. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0316...
  • Page 94 This message is for the use case when an implementation has detected a Processor has been Removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0035 ThinkSystem SR850 Messages and Codes Reference...
  • Page 95 User Action: Information only; no action is required • FQXSPPU2001I: An Over-Temperature Condition has been removed on [ProcessorElementName]. This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature...
  • Page 96 AC LED is not lit, check power cord and input voltage. b. if DC LED is not lit, remove and re-install power supply. c. If Error LED (!) is lit amber, Contact Lenovo Support for replacement. 2. If problem persists, collect Service Data log and Contact Lenovo Support.
  • Page 97 Make sure power cables are connected correctly. • FQXSPPW0007L: [PowerSupplyElementName] has a Configuration Mismatch. This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0104...
  • Page 98 3. If the problem remains, replace the system board (trained technician only). 4. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 99 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0518 User Action: Information only; no action is required • FQXSPPW0054I: Sensor [SensorElementName] has transitioned to normal state. This message is for the use case when an implementation has detected a Sensor transition to the normal state.
  • Page 100 3. If DC LED is not lit, remove and reinstall power supply. 4. If error LED is lit, replace the power supply. 5. If problem still exist, please send system event log to Lenovo service for further investigation. • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 101 Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0804 User Action: Information only; no action is required • FQXSPPW0104J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient.
  • Page 102 This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0099 ThinkSystem SR850 Messages and Codes Reference...
  • Page 103 User Action: Information only; no action is required • FQXSPPW2006I: [PowerSupplyElementName] has returned to a Normal Input State. This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 104 3. If DC LED is not lit, remove and reinstall power supply. 4. If error LED is lit, replace the power supply. • FQXSPPW2059I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. ThinkSystem SR850 Messages and Codes Reference...
  • Page 105 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only;...
  • Page 106 This message is for the use case where total graphics power value value has exceeded the pre-configured limit. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: IMM CIM ID: 0328 User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 107 Complete the following steps: 1. 1. Make sure that the reported device is compatible by checking https://serverproven.lenovo.com/. 2. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 108 Complete the following steps: 1. Replace any hard disk drive that is indicated by lit status. 2. Recreate the array. 3. Restore the date from backup. • FQXSPSD0007I: Rebuild in progress for Array in system [ComputerSystemElementName]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 109 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0178 User Action: Information only;...
  • Page 110 This message is for the use case when an implementation has detected that an Array Rebuild has Completed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR850 Messages and Codes Reference...
  • Page 111 CIM Prefix: PLAT CIM ID: 0179 User Action: Information only; no action is required • FQXSPSE4000I: Certificate Authority [arg1] has detected a [arg2] Certificate Error. This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate.
  • Page 112 This message is for the use case where a user has failed to log in to a Management Controller from SSH. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0041 User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 113 Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • FQXSPSE4008I: SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address= [arg5], .
  • Page 114 • FQXSPSE4015I: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0098 ThinkSystem SR850 Messages and Codes Reference...
  • Page 115 User Action: Information only; no action is required • FQXSPSE4016I: Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8]. A user changes the Global Login Account Security Settings to Legacy Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 116 • FQXSPSE4023I: SSH Client key added for user [arg1] by user [arg2] from [arg3] at IP address [arg4]. User locally defined an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0106 User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 117 Information only; no action is required • FQXSPSE4024I: SSH Client key imported for user [arg1] from [arg2] by user [arg3] from [arg4] at IP address [arg5]. User imported an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0107...
  • Page 118 This message is for the use case where a user successfully logs in to a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0156 ThinkSystem SR850 Messages and Codes Reference...
  • Page 119 User Action: Information only; no action is required • FQXSPSE4032I: Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. This message is for the use case where a user has logged off of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login...
  • Page 120 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0228 User Action: One user account is created • FQXSPSE4040I: Temporary user account [arg1] expires. Temporary user account expire ThinkSystem SR850 Messages and Codes Reference...
  • Page 121 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0229 User Action: The user account you input is expired • FQXSPSE4041I: Security: Userid: [arg1] had [arg2] login failures from a SFTP client at IP address [arg3].
  • Page 122 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0246 User Action: Information only; no action is required • FQXSPSE4048I: Role [arg1] is removed by user [arg2]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 123 Role is removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0247 User Action: Information only; no action is required • FQXSPSE4049I: Role [arg1] is assigned to user [arg2] by user [arg3]. Role is assgned Severity: Info Serviceable: No...
  • Page 124 CIM Prefix: IMM CIM ID: 0265 User Action: Information only; no action is required • FQXSPSE4056I: SED AK is [arg1] by user [arg2] at IP address [arg3]. SED AK is regenerated or recovered. Severity: Info Serviceable: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 125 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0266 User Action: Information only; no action is required • FQXSPSE4057I: User [arg1] created by user [arg2] from [arg3] at IP address [arg4]. A user account was created by user Severity: Info Serviceable: No...
  • Page 126 • FQXSPSE4064I: SNMPv3 engine ID is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SNMPv3 engine ID changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR850 Messages and Codes Reference...
  • Page 127 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0282 User Action: Information only; no action is required • FQXSPSE4065I: SFTP [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables and disables SFTP service Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 128 Information only; no action is required • FQXSPSE4072I: Random SED AK is regenerated by user [arg1] from [arg2] at IP address [arg3]. A user regenerates a random SED AK Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 129 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0294 User Action: Information only; no action is required • FQXSPSE4073I: Motion detection is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Motion detection is enabled or disabled by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 130 Information only; no action is required • FQXSPSE4080I: The user [arg1] attempts to clear CMOS from [arg2] at IP address [arg4]. User attempts to clear CMOS Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 131 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0323 User Action: Information only; no action is required • FQXSPSE4081I: BMC returns the valid local cached key to UEFI for SED drives. This message is for the use case where BMC returns the local cached key to UEFI for SED drives. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 132 This message is for the use case where node is removed from the chassis. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0338 User Action: Information only; no action is required ThinkSystem SR850 Messages and Codes Reference...
  • Page 133 • FQXSPSS4000I: Management Controller Test Alert Generated by [arg1]. This message is for the use case where a user has generated a Test Alert. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0040 User Action: Information only;...
  • Page 134 CIM Prefix: IMM CIM ID: 0222 User Action: Information only; no action is required • FQXSPSS4008I: The [arg1] setting has been changed to [arg2] by user [arg3]. The setting has been changed by user Severity: Info Serviceable: No ThinkSystem SR850 Messages and Codes Reference...
  • Page 135 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0225 User Action: Information only; no action is required • FQXSPSS4009I: System enters LXPM maintenance mode. The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 136 • FQXSPUN0009G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR850 Messages and Codes Reference...
  • Page 137 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0508 User Action: Complete the following steps: 1. Reboot the system. 2. If the problem still exist, please press F1 or use LXPM to do XCC FW update. • FQXSPUN0009I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted.
  • Page 138 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If problem persists, collect Service Data log and Contact Lenovo Support.
  • Page 139 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. Chapter 2...
  • Page 140 3. If problem persists, collect Service Data log and Contact Lenovo Support. 4. For 1-2 Processor system: a. Reduce the compute board/system in error to a minimum configuration; 1 CPU + 1 DIMM. Does the problem still occur? Yes/No b. No: Add CPU and/DIMMs one and a time until the error re-occurs. Consider replacing the last CPU or DIMM that was installed that caused the error.
  • Page 141 3. If DC LED is not lit, remove and reinstall power supply. 4. If error LED is lit, replace the power supply. • FQXSPUN2012I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 142 1. Flash XCC firmware to the latest level and reboot system. 2. If the problem still exist, please contact local service. • FQXSPUP0007L: Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. ThinkSystem SR850 Messages and Codes Reference...
  • Page 143 This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/ Software Version. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0446 User Action: Reflash or update XCC firmware •...
  • Page 144 FPGA firmware to the same level on all nodes/servers. A mismatch of FPGA firmware has been detected between nodes/servers Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0133 ThinkSystem SR850 Messages and Codes Reference...
  • Page 145 User Action: Attempt to flash the FPGA firmware to the same level on all nodes. • FQXSPUP4006I: Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Auto promote primary XCC to backup is enabled or disabled. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 146 This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0370 ThinkSystem SR850 Messages and Codes Reference...
  • Page 147 User Action: Information only; no action is required • FQXSPWD0002I: Powering off system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 148 ThinkSystem SR850 Messages and Codes Reference...

  • Page 149: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 150 TPM Firmware will be updated from TPM2.0 to TPM1.2. Informational FQXSFPU4048I A request was made to update the TPM 2.0 firmware to version Informational 1.3.2.20. FQXSFPU4049I TPM Firmware update successful. Informational FQXSFPU4080I Host Power-On password has been changed. Informational ThinkSystem SR850 Messages and Codes Reference...
  • Page 151 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4081I Host Power-On password has been cleared. Informational FQXSFPU4082I Host Admin password has been changed. Informational FQXSFPU4083I Host Admin password has been cleared. Informational FQXSFPU4084I Host boot order has been changed. Informational FQXSFPU4085I Host WOL boot order has been changed.
  • Page 152 TPM Firmware recovery is in progress. Please DO NOT power off or Warning reset system. FQXSFPU4035M TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed. Warning FQXSFPU4043G TPM Firmware update aborted. System is rebooting... Warning ThinkSystem SR850 Messages and Codes Reference...
  • Page 153 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4045G Physical Presence is not asserted, abort TPM Firmware upgrade. Warning FQXSFPU4050G Failed to update TPM Firmware. Warning Warning FQXSFPU4051G Undefined TPM_TCM_POLICY found FQXSFPU4052G TPM_TCM_POLICY is not locked Warning Warning FQXSFPU4053G...
  • Page 154 Processors have mismatched Internal DDR Frequency Error FQXSFPU0008K A core speed mismatch has been detected for one or more Error processors. FQXSFPU0009K An external clock frequency mismatch has been detected for one or Error more processors. ThinkSystem SR850 Messages and Codes Reference...

  • Page 155: List Of Uefi Events

    Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0010K A cache size mismatch has been detected for one or more Error processors. FQXSFPU0011K A cache type mismatch has been detected for one or more Error processors. FQXSFPU0012K A cache associativity mismatch has been detected for one or more Error...
  • Page 156 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
  • Page 157 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 158 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 159 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 160 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 161 Reseat adapter and any attached cables. 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
  • Page 162 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 163 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 164 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 165 3. Swap the affected DIMM to another known good slot and verify whether the issue still be observed or not. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 166 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3] Severity: Info Parameters: [arg1] :Unqualified/Non Lenovo [arg2]: Dimm Silk Label, 1-based [arg3]: DIMM info (S/N, FRU and UDI.), e. g. "739E68ED-VC10 FRU 0123456" User Action: Complete the following steps: 1.
  • Page 167 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
  • Page 168 [arg4]: DIMM info (S/N, FRU and UDI.), e.g. "739E68ED-VC10 FRU 0123456" User Action: Complete the following steps: 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. ThinkSystem SR850 Messages and Codes Reference...
  • Page 169 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 170 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 171 4. Reset UEFI to the default settings. 5. If the problem persists, update the UEFI firmware. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 172 2. Boot to F1 setup and enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 173 Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key. • FQXSFMA0029I: The PFA of DIMM [arg1] has been deasserted after applying PPR for this DIMM. [arg2] Severity: Info Parameters:...
  • Page 174 If the DCPMM meets the warranty terms, contact Lenovo Support for DCPMM replacement. b. If the DCPMM does not meet the warranty terms, order a new comparable DCPMM through an authorized Lenovo reseller. 4. Collect Service log and contact Lenovo support to schedule DCPMM replacement.(Note: Unless otherwise specified in other agreements or contract terms, parts beyond their warranty terms and/or parts that have reached their maximum usage limitations do not qualify for warranty service.)
  • Page 175 3. This error message will provide the UID of the missing DCPMM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for DCPMM Find the missing DCPMM and install it in the correct location.
  • Page 176 DCPMM guide to create new goal if the target installed system support DCPMM. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0038K: All Intel Optane DCPMMs could not be auto unlocked because of no passphrase.
  • Page 177 1. Check system spec and follow the rules for populating DCPMM in correct order. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane DCPMM configuration is not in recommended range (1:2 - 1:16).
  • Page 178 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 179 3. Verify that the processor's are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error.
  • Page 180 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 181 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 182 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 183 [arg1]: Socket number, 1-based. User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
  • Page 184 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0023G: Secure Boot Image Verification Failure Warning. Severity: Warning User Action: Complete the following steps: 1.
  • Page 185 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 186 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 187 Complete the following steps: 1. Perform a virtual reseat or AC cycle the server. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4033F: TPM Firmware recovery is in progress. Please DO NOT power off or reset system.
  • Page 188 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > motherboard replacement>Enable TPM/TCM>Set the TPM version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0.
  • Page 189 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_TCM_POLICY found...
  • Page 190 User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4056M: TPM/TCM card is changed, need install back the original TCM/TPM card which shipped with the system.
  • Page 191 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 192 4. Reflash XCC Firmware. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 193 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...
  • Page 194 ThinkSystem SR850 Messages and Codes Reference...

  • Page 195: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 196 Bootx64.efi is not found. Failed to Boot OS. Warning Warning FQXPMCL0002K Failed to read Deployment Manager Signature from USB. FQXPMCL0003K BMC communication failed: DRIVER Mount Failure. Warning Warning FQXPMCL0004K BMC communication succeeded. Volume Name MISMATCHED. ThinkSystem SR850 Messages and Codes Reference...
  • Page 197 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMCL0005K Current System Boot Mode is Legacy. OS Clone only support UEFI Warning Mode. FQXPMCL0030K Failed to export raid config. Warning FQXPMCL0032K Failed to import raid config. Warning FQXPMCL0034K Failed to export uefi settings.

  • Page 198: List Of Xclarity Provisioning Manager Events

    The update package is invalid. Failed to update the firmware. Error FQXPMUP0208M Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. ThinkSystem SR850 Messages and Codes Reference...
  • Page 199 • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 200 • FQXPMCL0030K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 201 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0033I: Import raid config successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0034K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 202 4. If the problem persists, contact technical support. • FQXPMEM0002I: LXPM firmware image found. Starting LXPM Severity: Info User Action: Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 203 Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1.
  • Page 204 Severity: Warning User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. If the problem persists, reflash BMC firmware. 4. Retry OS deployment. ThinkSystem SR850 Messages and Codes Reference...
  • Page 205 5. If the problem persists, perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. •...
  • Page 206 • FQXPMOS0009K: Current System Boot Mode is Legacy. LXPM OS installation only support UEFI Mode. Severity: Warning User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0010I: Red Hat RHEL 7.3 (64-bit) OS installed Severity: Info User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 207 Information only; no action is required. • FQXPMOS0011I: Red Hat RHEL 6.9 (64-bit) OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0012I: SLES 12 for AMD64 and Intel64 Service Pack 2 OS installed Severity: Info User Action: Information only;...
  • Page 208 Information only; no action is required. • FQXPMOS0026I: Vmware ESXi 6.5 U1 OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0027I: Vmware ESXi 6.0 U3 OS installed Severity: Info User Action: ThinkSystem SR850 Messages and Codes Reference...
  • Page 209 Information only; no action is required. • FQXPMRS0011K: Failed to change disk drives' state. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of the RAID adapter and disk drives are both healty. 3.
  • Page 210 3. If the problem persists, contact technical support. • FQXPMSD0009M: Device error detected when LXPM sent a test command to a hard drive. ThinkSystem SR850 Messages and Codes Reference...
  • Page 211 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 212 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0012I: Change disk drives' state successfully.
  • Page 213 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning User Action: 1. Follow prompts to update each individual firmware package. 2.
  • Page 214 • FQXPMUP0102I: Start to update window driver Severity: Info User Action: Information only; no action is required. • FQXPMUP0103I: Start to update linux driver Severity: Info User Action: Information only; no action is required. • FQXPMUP0104I: Start to update UEFI ThinkSystem SR850 Messages and Codes Reference...
  • Page 215 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 216 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 217 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 218 • FQXPMVD0012K: Failed to set the TPM/TPM card/TCM policy Severity: Warning User Action: 1. Press "Apply" button on VPD update page. 2. Reboot the system if step 1 failed. 3. If the problem persists, contact technical support. ThinkSystem SR850 Messages and Codes Reference...

  • Page 219: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 220: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 221: Contacting Support

    • Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in- band and out-of-band. When running in-band within the host operating system on the server, OneCLI can collect information about the operating system, such as the operating system event log, in addition to the hardware service data.
  • Page 222 ThinkSystem SR850 Messages and Codes Reference...

  • Page 223: Index

    Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page service and support before you call error codes and messages hardware Lenovo XClarity Controller UEFI 145, 191...
  • Page 224 ThinkSystem SR850 Messages and Codes Reference...
  • Page 226 Part Number: SP47A27449 Printed in China (1P) P/N: SP47A27449 *1PSP47A27449*...

This manual is also suitable for:

7x187x19

Table of Contents