Lenovo 5457 Installation And Service Manual page 452

User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If
the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the
power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
• 806f050d-0400ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 0)
This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0400ffff or 0x806f050d0400ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1)
This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0401ffff or 0x806f050d0401ffff
Lenovo System x3100 M5 Installation and Service Guide
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