Contact - Q CELLS Q.VOLT-G2 HYB-4.6kW.1.1 Installation Manual

13. Contact

• Hanwha Solutions Corp.
Q CELLS 86 Cheonggyecheon-ro Jung-gu Seoul Korea 04541(+82(0)2-729-3163)
• Q.HOME ESS Service for Europe, Germany
+
E-Service Haberkorn GmbH Augustenhöhe 7 06493 Harzgerode
(Technical Support, +49(0)39484-9763-85, q.home@e-service48.com)
• Hanwha Q CELLS Australia Pty Ltd
Suite 1, Level 1, 15 Blue Street North Sydney, NSW 2060 Australia
(+61 (0)2 9016 3033, qhome.au@q-cells.com)
• For technical problems or inquiries for use, please contact the installation company.
To receive customer support, the following information is required.
1. Product type : Q.VOLT-G2 HYB-4.6kW.1.1 (Europe), Q.VOLT-G2 HYB-5.0kW.1.1 (Australia)
2. Serial Number :
3. PV module type and configuration
4. Option equipment : Energy Meter Model Name
Serial Number
Hanwha Solutions Corporation
86 Cheonggyecheon-ro Jung-gu
Seoul Korea 04541
Product Name : Q.HOME+ ESS HYB-G2
Hybrid Inverter : Q.VOLT-G2 HYB-5kW.1.1
Max. Voltage 550V
Rated Input Voltage 400V
DC
MPPT Range 125V - 500V
(Photovltaic
Max. PV Current
Module Input)
15A / 20A
Per String IMPP / Isc
AC Nominal Voltage
230V / 50Hz
/ Frequency
AC
(Input) Max. Continuous / Rated Current 25A / 13A
AC Nominal Power 5000W / 5000VA
AC Nominal Voltage
230V / 50Hz
/ Frequency
AC
Max. Continuous / Rated Current 25A / 21.7A
(Output)
0.8 lagging to
Power Factor
0.8 leading
AC Nominal Active 3000W /
power Pn / Max 4600W (10Min)
AC Nominal Voltage
LOAD
230V / 50Hz
/ Frequency
(Output)
Max. Continuous / Rated Current 25A / 13A
Rated Input Voltage 203.84V
Q.SAVE
G2 4kWh
Max. DC Current 17A
DC
Rated Input Voltage 202.70V
(Battery Q.SAVE
Module Input) G2 6.3kWh
Max. DC Current 15.6A
Battery Type Rechargeble Li-on
Inverter topology Non-Isolated
Operating Temperature -20 °C - 50 °C
Ingress Protection IP 65
Protection Class I
IEC 62109-1/2, AS 62040.1.1
AS/NZS 4777.2, IEC 62116, IEC 60068-2-52
Hanwha Q CELLS GmbH
5min.
Sonnenallee 17-21 Bitterfeld-Wolfen
Mfg Date & No. OT Thalheim, 06766 Germany
XXXX AAA B C D E FG HIG KLN
109 I
Contact
: Serial number (18 digit)