Q CELLS Q.HOME+ESS HYB-G2 User Manual
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Q CELLS Q.HOME+ESS HYB-G2 User Manual

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USER MANUAL
Model : Q.HOME+ESS HYB-G2
NOTICE
•
Do not operate with other components not approved by the ESS systems.
(Connecting other products in parallel to Q.HOME+ESS HYB-G2 may result in abnormal operation.)
•
The internet connection is required to use all functions of the ESS system.
•
If you have a problem, please contact the installer.
•
The Specifications of the product may be modified without prior notice to improve product quality.
Eng 09/18 Rev02

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Summary of Contents for Q CELLS Q.HOME+ESS HYB-G2

  • Page 1 • Do not operate with other components not approved by the ESS systems. (Connecting other products in parallel to Q.HOME+ESS HYB-G2 may result in abnormal operation.) • The internet connection is required to use all functions of the ESS system.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Table of Contents - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Table of Tables - - - -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Table of Figures...
  • Page 4 6. Maintenance for Problem Solving - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Cleaning the Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Checking and Exchanging Various Components...

  • Page 5: Table Of Tables

    TABLE OF TABLES [ Table 1-1 : Symbol Description 1 ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Table 1-2 : Symbol Description 2 ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Table 1-3 : Symbol Description (Battery) ]...
  • Page 6 TABLE OF FIGURES [ Figure 2-1 : TN-S Network System Connection Diagram ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Figure 2-2 : INVERTER Name Plate ] - - - -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Figure 2-3 : Battery Name Plate ]...
  • Page 7 This page is intentionally left blank.

  • Page 8: Information In This Manual

    1. Information in this Manual 1.1 About this Manual This is the user’s manual for the Q.HOME+ESS HYB-G2. This user manual is specially designed to detail the device’s functions and features. Please read this manual before using the device to ensure safe and proper use.

  • Page 9: [ Table 1-1 : Symbol Description 1 ]

    Symbols Description Beware dangerous voltage. The INVERTER operates at high voltage. All works related to the INVERTER can only be performed by an electrical technician. Beware of hot surface. The INVERTER can become hot during operation. Avoid contact during operation. Follow the guidelines in all relevant documents enclosed along with the INVERTER.

  • Page 10: [ Table 1-2 : Symbol Description 2 ]

    Symbols Description Symbols Description Out position of a bi-stable Input terminal or rating push control Input terminal or rating Output terminal or rating Caution : Risk of Electric Bidirectional terminal rating Shock and Energy Storage Timed Discharge Caution : Risk of Hearing Damage and Wear Hearing Protection Wear hearing protection [ Table 1-2 : Symbol Description 2 ] Symbols...

  • Page 11: Safety

    • The Q.HOME+ESS HYB-G2 is intended for residential use only. • The Q.HOME+ESS HYB-G2 should not be used for commercial or building. The Q.HOME+ESS HYB-G2 is designed for residential use. It is a single-phase, Grid-connected system of solar energy sources and Li-Ion Battery energy storage.
  • Page 12 Type Label. ■ Device Type (Model) ■ Serial Number (Serial No.) ■ Device-specific characteristics ■ Certification Lists ■ Warnings and Notification Q.HOME+ESS HYB-G2 ■ HSES-4001 • HS : Hansol • ES : Energy System • 400 : Battery capacity (x0.01kwh) (If Battery capacity is more than 10kwh, third number is K.
  • Page 13 The Type Label is shown in the [Figure 2-2] and [Figure 2-3]. INVERTER Battery [ Figure 2-2 : INVERTER Name Plate ] [ Figure 2-3 : Battery Name Plate ] Safety...

  • Page 14: Installation Application Suitable For Safety

    PV panel capacity, and the maximum input voltage of the PV String must be limited to 550V or less. As shown in the [Figure 2-4], the Q.HOME+ESS HYB-G2 uses the two independent channels of the PV Input ({PV1+, PV1-}, {PV2+, PV2-}). They are used independently for running the maximum power from the sources of PV1 and PV2.
  • Page 15 PVdso2- PVdso2- PVdso2+ PVdso2+ PVdso1- PVdso1- PVdso1+ PVdso1+ GRID Distribution Board House (LOAD) [ Figure 2-5 : Distribution Box Connection Diagram ] CAUTION The PV string 1 and the PV string 2 must be each connected to the distribution box terminals, as shown in the distribution board connection diagram. Make sure that the string numbers match correctly.

  • Page 16: Technical Specifications

    2.1.2 Technical Specifications PV Data (DC) Max. input total power 6.6 kWp Max. input power per string 3.3 kWp Max. input voltage 550 V Min. input voltage/Initial input voltage 125 V / 150 V per string MPPT voltage range 125 V ~ 500 V Max.

  • Page 17: [ Table 2-1 : Technical Specifications ]

    Back-up Output AC connection type Single phase Nominal apparent power 3000 VA Nominal AC voltage 230 VAC Nominal frequency 50 Hz AC Nominal Active Power / Max 3000 W / 4600 W (10 min) Output short-circuit current 290 A (0.985 ms) Efficiency (PV to Grid) European efficiency 95.5 %...

  • Page 18: Safety Guidelines

    High voltage can cause lethal damage to the human body. CAUTION Photovoltaic array supplies DC voltage to the Q.HOME+ESS HYB-G2. Do not touch the PV cable when it PV cable is connected to the PV arrays. CAUTION After disconnecting the INVERTER from Battery or PV, wait 5 minutes to discharge the INVERTER.

  • Page 19: Symbol Indication

    Hansol Technics for arrange for a repair. 2. Please contact your installer or Hansol Technics if a significant event message is shown on the LCD screen or if the Q.HOME+ESS HYB-G2. reports an event. Refer to the table of event messages for different significant/general events.

  • Page 20: Product Overview

    3. Product Overview The Q.HOME+ESS HYB-G2 includes the PV INVERTER, Battery charger/discharger, Li-Ion Battery, and EMS. The basic operating modes consist of Stand-Along mode, PV generation mode, PV generation + charge/discharge mode. The operation mode of this product is automatically determined by the EMS algorithm.

  • Page 21: Battery Product Overview

    3.2 Battery Product Overview Description Battery ① (Made by Samsung SDI) ① BMS Board ② ③ Terminal and Circuit Breaker Cable Gland ④ ⑤ BMS Communication Connector Bracket Connected Part ⑥,⑦ [ Table 3-2 ② ③ : Part Description of Battery Pack ] ④...

  • Page 22: Operating Modes

    4. Operating Modes This system is composed of six modes : PV Auto, PV Only, Battery discharge, Standby, Maintenance (forced charge), and Stand-alone. The event check status should not be considered as any specific mode. 4.1 Standby Mode This is the standby mode before converting to operation mode (PV Auto, PV Only, Battery discharge mode).

  • Page 23: Strong

    4.2.2 Strong Solar energy generation and Battery charging are available. The solar-generated power is charged or discharged to the Battery based on the EMS decision. A maximum of 4.6kW or less can be sent to Grid. Battery Grid Output Power Power Energy Meter for...

  • Page 24: Pv-Only Mode

    4.3 PV-Only Mode This mode enables the solar energy to be generated. However, the Battery charge-discharge does not operate. A maximum of 4.6kW or less of solar energy generation power can be sent to Grid based on the EMS decision. Battery Grid Output Power...

  • Page 25: Stand-Alone Mode

    4.5 Stand-Alone Mode When Q.HOME+ESS HYB-G2 is disconnected from the energy meter, or the power conversion system is disconnected from the energy management system (EMS), the Q.HOME+ESS HYB-G2 enters into the Stand-Alone Mode. The system operates in a PV- only mode.

  • Page 26: Communication

    5. Communication 5.1 Overview When the Internet connection is properly completed, you can monitor the system operation status on the computer. 5.2 The Communication Terminal ■ Communication terminal • Energy meter : Connect to RS-485 Energy Meter, Out Connector Board CN2. Energy Meter RS485/CAN I/O EXT...

  • Page 27: Energy Meter Connection

    5.3 Energy Meter Connection 5.3.1 RS-485 Interface 5.3.1.1 Component ■ RS-485 Meter • The Energy Meter uses RS-485 Interface for communication. ■ Connection line (Not provided in the product package) • It should be applied to a twisted-pair type. ■ Cable length limit •...

  • Page 28: Homepage

    5.5 Homepage Any customer who has purchased this device can use a web browser (https://myess.hansoltechnics.com) or a smart phone to check its current operation status and receive various statistical information on operation in the house or remotely. 5.5.1 Service Terms This service is provided only when the device is connected to the Internet, and specific services may require additional information only after approval from the customer.

  • Page 29: Password Initialization

    5.5.5 Password Initialization A customer who forgets the password during use can initialize the password by using the password initialization menu on the homepage. On the log-in page, select the “Forgot your id or password?” menu, and when the customer confirms the ID and the e-mail address created during membership registration, the initialized password is sent to the registered e-mail address.
  • Page 30 The [Figure 5-6] shows the backup mode screen. This mode can be specified by the user. Since the grid does not consume power separately in the backup mode, it shows only the ESS. In the figure below, warning on ESS is an error that power does not come on the Grid. [ Figure 5-6 : Backup Mode Monitoring Page ] 5.5.6.2 Consumption Report The household power consumption information collected during energy meter linkage...

  • Page 31: Mobile Service

    [ Figure 5-8 : Forecast Page ] 5.5.6.5 Notices You can check the notice message whenever there is an update or any other change in the service. 5.5.6.6 Software Versions You can check the software version of the product on the monitoring page. Software Version [ Figure 5-9 : Setting Page ]...

  • Page 32: Maintenance For Problem Solving

    6. Maintenance for Problem Solving CAUTION Do not disassemble the parts in operation for cleaning purposes. High voltage can cause lethal damage to the human body. 1. Please make sure that the AC and DC switch relay in the distribution box is disconnected.

  • Page 33: Input / Output Terminal Check

    6.2.2 Input / Output Terminal Check • Check the input / output terminal when the device fails to work with significant errors. • Check the input / output terminal after turning off the AC circuit breaker and DC disconnect switch. •...

  • Page 34: Checking Battery Problem

    6.4.1 Li-Ion Battery Pack The Li-Ion Battery module can be replaced if it fails to work properly. The Q.HOME+ESS HYB-G2 uses a Battery pack manufactured by SAMSUNG SDI. When you have to replace the Battery module, please contact HANSOL Technics and provide the item's name and the serial number of the Q.HOME+ESS HYB-G2.

  • Page 35: Message Description

    7. Message Description 7.1 LED Indications As shown in the [Figure 7-1], the LED of Q.HOME+ESS HYB-G2 is located at bottom of LCD. The color of LED depend on current status of INVERTER and LED display information can be checked in [Table 7-1].

  • Page 36: Home Screen Configuration Information

    7.3 Home Screen Configuration Information ② ③ ④ ① Hybrid ESS 02 : 52 PM LOAD 5.06kw 1.47kw ⑧ ⑨ BATTERY GRID 1.60kw ⑪ 1.98kw ⑩ Normal ⑫ ⑥ ⑤ ⑦ [ Figure 7-4 : Standby State Indication Screen before the EMS Command ] Screen Information Description Time Information...

  • Page 37: Home Menu Structure

    7.4 Home Menu Structure If you touch next or previous button, the screen is displayed as shown in the [Figure 7-4]. The description of each screen refer to Chapter 7.6. [ Figure 7-4 : Home Menu Structure ] Message Description...

  • Page 38: Status Description

    7.5 Status Description Mode Display Description The electrical power is generated Generation by PV. Battery The Battery is charging. Charge Battery The Battery is discharging. Discharge Supply the electrical power of Grid Input Grid to INVERTER. The power generated from the Grid Output PV is fed into the Grid.

  • Page 39: Information Display

    7.6 Information Display 7.6.1 PV Information Display [ Figure 7-5 : PV Information Display ] Display Description PV1 Voltage Display current PV1 voltage PV1 Current Display current PV1 current PV1 Power Display current PV1 power PV2 Voltage Display current PV2 voltage PV2 Current Display current PV2 current PV2 Power...

  • Page 40: Grid Information Display

    7.6.2 Grid Information Display [ Figure 7-6 : Grid Information Display] Display Description Voltage Display Grid voltage Frequency Display Grid frequency Current Display Grid current Power Display Grid active power Power Factor Display Grid power factor Today Feed-in Power Display today’s power received from the Grid Today Feed-out Power Display today’s electricity sent to the Grid Total Feed-in Power...

  • Page 41: Load Information Display

    7.6.3 Load Information Display [ Figure 7-7 : Load Information Display ] Display Description Voltage Display Load voltage Current Display Load current Frequency Display Load frequency Power Display Load active power Today Power Display today’s Load power Total in Power Display the amount of power used in today's Load Graph Display Load power graph (Daily/Weekly/Monthly/Yearly)

  • Page 42: Battery Information Display

    7.6.4 Battery Information Display [ Figure 7-8 : Battery Information Display ] Display Description Voltage Display Battery voltage Current Display Battery current Power Display Battery charging/discharging power Today Charge Power Display today's Battery charge power Today Discharge Power Display Battery power factor Total Power Charge Display the amount of Battery charge power Total Power Discharge...

  • Page 43: System Information Display

    7.6.5 System Information Display [ Figure 7-9 : System Information Display ] Display Description Product Model Name of this product+ Product Country Country using this product Software Version Software version of this product PMS Version Software version of PMS PCS Master Version Software version of PCS master PCS Slave Version Software version of PCS slave...

  • Page 44: Error Information Display

    7.6.6 Error Information Display [ Figure 7-10 : Error Information Display ] Display Description Date The date the fault occurred. Time The time the fault occurred.ed. Error Type of fault (See Chapter 7.6) If there are more than 10 errors, the first error is cleared. [ Table 7-9 : Error Information Display Description ] Message Description...

  • Page 45: General Events

    7.7 General Events The general events contain warnings and protection. The warning level events does not stop the generating process. A displayed warning message automatically disappears as soon as the issue is resolved. When protection level events occur, the product stop the generating process. The process may automatically resume as long as the issue is resolved.
  • Page 46 WEB Display HMI Display Description Measures D06P BDC1 DOCP P BDC1 Discharge Over The product stops the generating process Current Peak Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal.
  • Page 47 WEB Display HMI Display Description Measures D23P BDC OVP P BDC Over Voltage The product stops the generating process Peak Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 48 WEB Display HMI Display Description Measures G04P INV OC P INV RMS Over Current The product stops the generating process Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 49 WEB Display HMI Display Description Measures G14P GRID OVP P Grid Over Voltage The product stops the generating process Peak Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 50 WEB Display HMI Display Description Measures G25P ANTI Anti-Islanding If the electric power system blacks out, ISLANDING P Protection it automatically detects the state and turns off the HSHP-4601. G31P GRID AD P Grid V AD The error of Master & slave AD value is Measurement more than 2%.
  • Page 51 WEB Display HMI Display Description Measures L05P Load OVP P Load Over Voltage The product stops the generating process Peak Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 52 WEB Display HMI Display Description Measures S06P PV1 OC P PV1 RMS Over The product stops the generating process Current Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 53 WEB Display HMI Display Description Measures S17P PV2 OCP P PV2 Over Current The product stops the generating process Peak Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.

  • Page 54: [ Table 7-10 : Inverter General Events Warning List ]

    WEB Display HMI Display Description Measures S33P DCLINK OV P DCLINK RMS Over The product stops the generating process Voltage Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.

  • Page 55: Battery General Events (Protection)

    7.7.2 Battery General Events (Protection) Type : PROTECTION WEB Display HMI Display Description Measures B01P BAT1 CHG BAT1 Charge Over he product stops the generating process OC P Current Protection because a significant protection event has occurred. Wait until the event message disappears.
  • Page 56 WEB Display HMI Display Description Measures B07P BAT1 COM P BAT1 Communication Power reset of the system is required. Protection If the symptom persists after reset, replace the cable connecting the Battery pack and the INVERTER. After replacement, repair of BMS or PCS Control Board is necessary. B08P BAT1 ADD P BAT1 Additional...
  • Page 57 WEB Display HMI Display Description Measures B16P BAT2 CEL BAT2 Cell Over When the maximum cell temperature is OT P Temp Protection above protection level, thus terminating the system. Automatically returns to normal when the maximum cell temperature goes below the limit value.
  • Page 58 WEB Display HMI Display Description Measures B26P BAT3 CEL BAT3 Cell Over When the maximum cell temperature is OT P Temp Protection above protection level, thus terminating the system. Automatically returns to normal when the maximum cell temperature goes below the limit value.
  • Page 59 WEB Display HMI Display Description Measures B36P BAT4 CEL BAT4 Cell Over When the maximum cell temperature is above OT P Temp Protection protection level, thus terminating the system. Automatically returns to normal when the maximum cell temperature goes below the limit value.

  • Page 60: System General Events (Protection)

    WEB Display HMI Display Description Measures B46P BAT5 CEL BAT5 Cell Over Temp When the maximum cell temperature is OT P Protection above protection level, thus terminating the system. Automatically returns to normal when the maximum cell temperature goes below the limit value.

  • Page 61: [ Table 7-12 : System General Events Protection List ]

    WEB Display HMI Display Description Measures P14P PMS Remote Update Please update PMS software again. UPDATE P Fail Protection P15P DSP VER P DSP Firmware Version DSP and PMS versions are different. Error Protection Please re-install the DSP software. P16P PMS VER P PMS Firmware Version Please update DSP Slave software again.

  • Page 62: Arrangement Of Terms

    8. Arrangement of Terms Chapter 1 Q.HOME Residential Energy Storage Chapter 2 Li-Ion Battery Li-Ion Battery Photo Voltaic Distribution Box A box containing AC, DC ON-OFF switches for electricity distribution Alternating Current Direct Current Liquid Crystal Display INVERTER An electric circuit that converts DC to AC and vice versa Converter An electric circuit that converts DC to DC PV String...

  • Page 63: Contact

    9. Contact Address : 5FL.B-FINE AVENUE Bldg 100, Eulji-ro, Jung-gu, Seoul, Republic of Korea ■ E-Mail : ess.service@hansol.com ■ For technical problems or inquiries for use, please contact the installation company. To receive customer support, the following information is required. 1.
  • Page 64 Authorized Distributor : HANWHA Q CELLS GMBH Sonnenallee 17-21 06766 Bitterfeld-Wolfen Germany Manufacturer and Warranty Provider : Hansol Technics Co., Ltd. 55 Hansam-ro, Deoksan-myeon, 27850 JINCHEON-GUN, Chungcheongbuk-do SOUTH KOREA Eng 09/18 Rev02...

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