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Summary of Contents for Q CELLS Q.HOME CORE A5
- Page 1 USER MANUAL Q.HOME CORE...
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Page 2: Table Of Contents
Table of Contents Information in this Manual About This Manual 1.2 Target Group 1.3 Symbols Used in This Manual Safety 2.1 Intended Use 2.2 Safety Precaution 2.3 Earth Fault Alarm 2.4 Product Safety Labels 2.5 Disposal Product Description 3.1 Q.VOLT Overview 3.2 Q.SAVE Overview 3.3 Specifications Power On/Off... - Page 3 Operating Mode 7.1 ON-Grid Mode 7.2 Off-Grid Mode 7.3 Seamless Transfer Features 8.1 Protection 8.2 Power Derating 8.3 Overload Operation 8.4 Power Quality Response 8.5 Battery Management 8.6 Demand Response Modes (DRMS) 8.7 Dark Start Maintenance 9.1 Cleaning the Cover Full Warranty...
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Page 4: Information In This Manual
Information in this Manual About This Manual This is the installation manual for Q.HOME CORE A5. Please read this installation and user manual carefully before installing and operating Q.HOME CORE A5. It contains important safety instructions. The warranty will be void if you fail to follow the instructions in this manual. -
Page 5: Safety
Intended Use Q.HOME CORE A5 is designed for residential use only. It should not be used for commercial or construction area. It is a single-phase, Grid-connected system of solar energy sources and Li-Ion Battery energy storage. -
Page 6: Earth Fault Alarm
Safety This product is intended to be used for PV source inputs and residential home grids ■ (AC 230 V). If not used as intended, the protection provided by the equipment may be impaired. CAUTION This product is designed appropriate for two-PV string structure. Therefore, ■... -
Page 7: Disposal
Safety Disposal Disposal of Q.VOLT When this crossed-out wheeled bin symbol is attached to a product, it means the ■ product is covered by the European Directive 2002/96/EC. All electrical and electronic products should be disposed of separately from ■ the municipal waste stream via designated collection facilities appointed by the government or the local authorities. -
Page 8: Product Description
Product Description Q.VOLT Overview BAT IN BMS IN 10 11 12 Front cover Communication port LED indicator BMS Connector Inner cover USB Port Wiring cover LAN / DRM port Battery power connector Wi-Fi / LTE Dongle port PV switch Dark Start switch Grid and Load port Note For information about how to open the covers, refer to the installation manual. -
Page 9: Q.save Overview
Product Description Q.SAVE Overview Front cover BMS board Inner cover Battery DC Switch Wiring cover Battery Power Connector Battery module BMS Connector Relay board... -
Page 10: Specifications
Product Description Specifications GENERAL PRODUCT INFORMATION Dimensions Inverter Module / [mm] 460 × 700 × 221, 238 (From Wall) Battery Module (W × H × D) [kg] Weight Inverter Module / Battery Module 33.9 / 61.1 [°C] Operating Temperature Range Q.VOLT: −20 to +60 / Q.SAVE: −10 to +45 Relative Humidity 4 to 100 (Condensing) Protection Degree / Class... - Page 11 Product Description EFFICIENCY Max. Efficiency (Battery to Grid) 96.3 BATTERY UNIT (DC) Battery Technology Lithium-ion NCA (Samsung SDI) Battery Energy [kWh] 6.8 / 13.7 / 20.5 (6.86 kWh / pack) [kWh] Battery Usable Energy 6.51 / 13.03 / 19.55 [kW] Max. Charge Power / Max. Discharge Power 3.8 / 4.5 @ 1 Battery Pack, 5.0 / 5.0 @ 2, 3 Battery Pack Converter Technology Non-isolated Rated Battery Voltage / Battery Voltage Range...
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Page 12: Power On/Off
Power On/Off Turning On Q.HOME CORE To turn on the Q.HOME CORE: Turning on the AC circuit breaker. Turning on the PV switch. Turning on the battery DC switch. Using the Dark Start button To turn on Q.HOME CORE when there are no PV and Grid: Press the Dark Start button for about 10 seconds. -
Page 13: Turning Off Q.home Core
Power On/Off Turning Off Q.HOME CORE If the AC circuit breaker cannot remain switched on after commissioning (e.g. because the new meter has not yet been installed), the DC switch on the hybrid inverter must remain switched on to avoid deep discharge of the battery. Alternatively, the device can CAUTION also be switched off completely. -
Page 14: Led Status
LED Status After turning on the Q.HOME CORE, check the status of the LED indicator on the front. The meanings of the LEDs by color and behavior are as follows: LED Color LED Behavior Description Solid Charging or discharging in online mode Sky Blue Flashing Standby in online mode... -
Page 15: Using The Q.ommand Home App
Using the Q.OMMAND HOME App Getting Started Search and install Q.OMMAND HOME on the Apple AppStore or Google Play Store. Android The app runs with the following versions or higher. Check OS version of the mobile device. Android: 4.4 or higher ■... - Page 16 Using the Q.OMMAND HOME App Sign Up Read and agree to the terms and conditions. Tap Accept and Continue. Enter your name, ID, password, email, phone number, Home ID, and Activation Code. Home ID is a 9-digit household identification number provided by the installer. Please check ■...
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Page 17: Main Menu Overview
Using the Q.OMMAND HOME App Main Menu Overview Home: Provides a variety of real-time information about the system. Products: Provides information and status of products and services. Energy: Provides energy consumption/production data and graphs. My Page: Provides account, app, installation settings, and FAQ. Home Tab Energy Flow Dashboard Updates the PV generation, battery charging / discharging, and grid system power information every 3 seconds. -
Page 18: Products Tab
Using the Q.OMMAND HOME App Products Tab The Products tab provides each product’s detailed information, status, and settings. Setting the Energy Backup The charging amount of the battery should be maintained above a certain range considering situations such as blackout. By setting the Energy Backup option, you can set the battery to discharge only up to the specific amount under normal circumstances and backup energy can be used when blackout occurs. - Page 19 Using the Q.OMMAND HOME App Setting the Energy Mode Available energy modes are the followings: Self Consumption Controls the power autonomously. ■ The electricity generated with PVs is first supplied to in-houseloads, and if there is any remaining electricity, ■ it is used to charge the battery.
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Page 20: Energy Tab
Using the Q.OMMAND HOME App Energy Tab The Energy tab provides accumulated data and graphs of PV production, energy consumption, battery charge / discharge, Grid import / export, Battery SOC (State of Charge), and annual energy report. Solar: PV Produced Energy. ■ Home: Consumed Energy. ■... -
Page 21: Viewing The Installation Information
Using the Q.OMMAND HOME App Viewing the Installation Information Tap My Page at the bottom right of the screen. Tap Installation Settings. Select the desired tab. General: Provides the general information such as the serial number, Home ID, etc. ■ Installer: Provides the installer contact information. -
Page 22: Operating Mode
Operating Mode ON-Grid Mode Daytime On-Grid PV Power > Load Power: The PV power is preemptively supplied to the household load (Critical load + Main ■ Load), and then it charges the battery. If PV energy remains, it is operated according to the operation mode as below. -
Page 23: Off-Grid Mode
Operating Mode Off-Grid Mode Daytime Off-Grid PV Power > Load Power: The PV power is preemptively supplied to the household load (Critical Load), and ■ then it charges the battery. Then, when the battery is fully charged, the inverter lowers the PV power to generate as much as the household load (Critical load) power. -
Page 24: Seamless Transfer
Operating Mode Seamless Transfer On-grid Off-Grid: If disconnected due to a grid system failure during the on-grid operation, the inverter is ■ disconnected from the grid system automatically and supplies power to the critical load seamlessly. Off-grid On-Grid: If the grid system power is restored during the off-grid operation, the inverter is ■... -
Page 25: Features
Features Protection Q.HOME Core has the following protective features to prevent equipment and persons from being damaged due to external accidents or equipment failure: Short circuit protection ■ Over voltage / over current ■ Over temperature ■ Insulation resistance surveillance ■ Residual current protection ■... -
Page 26: Power Quality Response
Features Power Quality Response Active Power Response: The inverter supports the active power response mode according to the grid code to ■ support the grid system. Volt-Watt: The input and output active powers are limited by the response curve according to the inverter –... -
Page 27: Battery Management
Features Battery Management Backup SOC: The minimum SOC that the battery maintains in order to supply power to the load in the case of ■ Off grid. Battery SOC < Backup SOC (On-grid mode): Q.HOME CORE does not discharge the battery but only –... -
Page 28: Demand Response Modes (Drms)
Features Demand Response Modes (DRMS) The inverter supports the DRM (Demand Response Mode) function as specified in AS/NZS 4777.2. Mode Description DRM 0 The inverter is in the state of “Key-stop.” DRM 1 The import power from the grid is 0. DRM 2 The import power from the grid is no more than 50 % of the rated power. -
Page 29: Maintenance
Maintenance Cleaning the Cover Qualified Person Only! If Q.HOME CORE is dirty, clean the enclosure, the enclosure cover and the LED using only clean water and a soft cloth. CAUTION Ensure that the Q.HOME CORE is free of dust, foliage and other dirty. -
Page 30: Full Warranty
Full Warranty Download the Q.HOME CORE warranty document from the Qcells web page or the following link (or the QR code), and make sure to read it carefully. - Page 31 MEMO...
- Page 32 Hanwha Q CELLS GmbH +49 3494 6699 23333 www.q-cells.eu Sonnenallee 17-21 Bitterfeld-Wolfen OT Thalheim, 06766 Germany Hanwha Q CELLS Australia Pty Ltd TEL +61 (0)2 9016 3033 WEB www.qcells.com/au/ Suite 1, Level 1, 15 Blue Street, North Sydney NSW 2060 Australia...
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