Q CELLS Q.HOME+ ESS HYB G2 Installation Manual
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Q CELLS Q.HOME+ ESS HYB G2 Installation Manual

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INSTALLATION MANUAL
MODEL
SYSTEM
INVERTER
Q.VOLT G2 HYB-4.6kW.1.1
BATTERY
Q.SAVE G2 4kWh B1.1.1
NOTICE
• Do not operate with other components not approved by the ESS systems.
(Connecting other products in parallel to Q.HOME+ ESS HYB G2 may result in abnormal operation.)
• The internet connection is required to use all functions of the ESS system.
• If you have a problem, please contact the installer.
• The Specifications of the product may be modified without prior notice to improve product quality.
GERMANY
Q.HOME+ ESS HYB G2
AUSTRALIA
Q.HOME+ ESS HYB G2
Q.VOLT G2 HYB-5kW.1.1
Q.SAVE G2 4kWh B1.1.1
Eng 05/19

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Summary of Contents for Q CELLS Q.HOME+ ESS HYB G2

  • Page 1 • Do not operate with other components not approved by the ESS systems. (Connecting other products in parallel to Q.HOME+ ESS HYB G2 may result in abnormal operation.) • The internet connection is required to use all functions of the ESS system.

  • Page 2: Table Of Contents

    5.1.4 Overall Drawing of the Q.HOME+ ESS HYB G2 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 3 Circuit Breaker -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5.5.1 AC Circuit Breaker and DC Disconnect Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 4 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12.1.2 Disassembling the Main Body of Q.HOME+ ESS HYB G2 - - - - - - - - - - - - - - - - - - - - - - - - - - - 12.2...

  • Page 5: Table Of Tables

    TABLE OF TABLES [ Table 1-1 : Symbol Description 1 ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Table 1-2 : Symbol Description 2 ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Table 1-3 : Symbol Description (Battery) ]...
  • Page 6 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Figure 2-8 : Double Grounding Point of Q.HOME+ ESS HYB G2 ]...
  • Page 7 [ Figure 6-1 : Internet Connection ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Figure 6-2 : RJ45 Cable ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ Figure 6-3 : RJ45 External Connector Assembly ]...

  • Page 8: Information In This Manual

    1. Information in this Manual 1.1 About this Manual This is the installation manual for the Q.HOME+ ESS HYB G2. Please read this installation and user manual carefully before installing and operating the Q.HOME+ ESS HYB G2. It contains important safety instructions.

  • Page 9: [ Table 1-1 : Symbol Description 1 ]

    Symbols Description Beware dangerous voltage. The ESS operates at high voltage. All works related to the ESS can only be performed by an electrical technician. Beware of hot surface. The INVERTER can become hot during operation. Avoid contact during operation. Follow the guidelines in all relevant documents enclosed along with the INVERTER.

  • Page 10: [ Table 1-2 : Symbol Description 2 ]

    Symbols Description Symbols Description Out position of a bi-stable Bidirectional terminal rating push control Caution : Risk of Electric Shock Input terminal or rating and Energy Storage Timed Discharge Caution : Risk of Hearing Damage and Wear Hearing Protection Output terminal or rating Wear hearing protection [ Table 1-2 : Symbol Description 2 ] Symbols...

  • Page 11: Safety

    • The Q.HOME+ ESS HYB G2 is intended for residential use only. • The Q.HOME+ ESS HYB G2 should not be used for commercial or building. The Q.HOME+ ESS HYB G2 is designed for residential use. It is a single-phase, Grid-connected system of solar energy sources and Li-Ion Battery energy storage.

  • Page 12: Network System Connection Diagram

    2.1.2 Network System Connection Diagram [ Figure 2-2 : TN-S Network System Connection Diagram ] [ Figure 2-3 : TT Network System Connection Diagram ] Safety...

  • Page 13: Safety Precautions

    All work on the ESS and electrical connections must be carried out by qualified personnel only. Q.HOME+ ESS HYB G2 provides a safe source of electrical energy when operated as intended and as designed. A potentially hazardous circumstance such as excessive heat or electrolyte mist may occur due to improper operating conditions, damage, misuse and/or abuse.

  • Page 14: Product Overview

    2.3 Product Overview The Q.HOME+ ESS HYB G2 includes the PV INVERTER, Battery charger/discharger, Li-Ion Battery, and EMS. The basic operating modes consist of Stand-Alone (Back-up) mode, PV generation mode, PV generation + charge/discharge mode. The operation mode of this product is automatically determined by the EMS algorithm.

  • Page 15: Battery Product Overview

    2.3.2 Battery Product Overview ① ⑥ ⑦ ② ③ ④ ⑤ [ Figure 2-5 : Part View of Battery Pack ] Description Battery (Made by Samsung SDI) ① BMS Board ② Terminal and Circuit Breaker ③ Cable Gland ④ BMS Communication Connector ⑤...

  • Page 16: Basic Specifications (Germany)

    2.3.3 Basic Specifications (Germany) PV Generator Data (DC) Max. input total power 6.6 kWp Max. input power per string 3.3 kWp Max. input voltage 550 V Min. input voltage / Initial input voltage 125 V / 150 V per string MPPT voltage range 125 V ~ 500 V Max.

  • Page 17: Basic Specifications (Australia & New Zealand)

    2.3.4 Basic Specifications (Australia & New Zealand) PV Generator Data (DC) Max. input total power 6.6 kWp Max. input power per string 3.3 kWp Max. input voltage 550 V Min. input voltage / Initial input voltage 125 V / 150 V per string MPPT voltage range 125 V ~ 500 V Max.

  • Page 18: Grounding The Pv Inverter

    And the PV INVERTER’s DC (+) pole and DC (-) pole are not permitted to be grounded. * Double Grounding Point Q.HOME+ ESS HYB G2 must be connected to an additional ground on the enclosure. The grounding method on the enclosure is as follows : • Bolts : SJ60-00126A •...

  • Page 19: Package Removal And Inspection

    3. Package Removal and Inspection CAUTION Included in this box are a Battery and printed circuit board. Therefore, special care must be taken in handling. Make sure to have at least two persons deliver and remove the package. 3.1 Package Removal 3.1.1 Removing the INVERTER Enclosure Package As shown in the [Figure 3-1], remove the package components from the enclosure in the following order.

  • Page 20: Removing The Battery Enclosure Package

    3.1.2 Removing the Battery Enclosure Package As shown in the [Figure 3-2], remove the package components from the enclosure in the following order. 1. Place the system on the installation location. 2. Turn the box upside down. 3. Open the box. 4.

  • Page 21: Checking Components On The Packing List

    3.1.3 Checking Components on the Packing List Once the product has been delivered, refer to the [Figure 3-3], [Figure 3-4], [Figure 3-5], [Table 3-1], [Table 3-2], and [Table 3-3] check the entire components included in the package and the correct number of the quantity listed in the table.

  • Page 22: [ Table 3-2 : Component Description Of Battery Pack ]

    Battery Packing List [ Figure 3-4 : Packing List of Battery Pack ] Part Name Code No. Quantity Battery ASSY 0147000123CA Upper Wall Bracket 6447300054AD Lower Wall Bracket 6447300055AD Bridge Bracket 74190024AAAD Wall Mounting Screw 67613074AAAD Down Bracket Screw 67613075AAAD Bridge Screw 67613078AAAD BMS Communication Cabletor...

  • Page 23: Checking For Damage In Delivery

    3.2 Checking for damage in Delivery When opening the box that contains Q.HOME+ ESS HYB G2 in it, check for any possible damage caused in transit and ensure the correct number of the components therein. If there is a scratch on the enclosure, contact your local dealer for inspection and service.

  • Page 24: Figure 3-8 : Battery Name Plate ]

    The Type Label is shown in the [Figure 3-6], [Figure 3-7], [Figure 3-8] and [Figure 3-9]. Model Name : HSHP-4601-1, Q.VOLT G2 HYB-4.6kW.1.1 (The specifications are the same.) [ Figure 3-6 : INVERTER Name Plate [ Figure 3-7 : INVERTER Name Plate (Germany) ] (Australia &...

  • Page 25: Installation

    CAUTION Li-Ion Battery energy storage is mounted outside Q.HOME+ ESS HYB G2. Q.HOME+ ESS HYB G2 provides a safe source of electrical energy when operated as intended and as designed. A potentially hazardous circumstance such as excessive heat or electrolyte mist may occur due to improper operating conditions, damage, misuse and/or abuse.

  • Page 26: Dimensions

    4.1.1 Dimensions Once the Q.HOME+ ESS HYB G2 has been assembled, its dimension is 467.6 x 721.6 x 212.5mm. The [Figure 4-1] show the outer dimensions of the device after assembly, respectively. 467.6 mm 212.5 mm 467.6 mm 212.5 mm [ Figure 4-1 : Dimension of Q.HOME+ ESS HYB G2 ]...

  • Page 27: Position (Location Selection)

    600 mm [ Figure 4-2 : Minimum Clearance for Q.HOME+ ESS HYB G2 ] 4.1.4 Position (Location Selection) When choosing the place of installation, observe the following conditions: • Install on a wall or strong structure capable of bearing the weight of the equipment.

  • Page 28: Mounting Instructions

    4.2 Mounting Instructions CAUTION There is risk of injury if the ESS is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket. Transport and lift the ESS carefully. It is important to ensure the drilling locations are not located on any electrical wiring within the wall.

  • Page 29: Figure 4-5 : Bracket On The Wall In Step 3 ]

    STEP 3 • Step 3 : Secure the upper bracket. U P P E R B R A C K E T - 2 U P P E R B R A C K E T - 1 [ Figure 4-5 : Bracket on the Wall in Step 3 ] STEP 4 •...

  • Page 30: Figure 4-7 : Bracket On The Wall In Step 5 ]

    STEP 5 • Step 5 : Lift the INVERTER and secure it to the upper bracket. - Step 5-1 : Hang the INVERTER to upper bracket. - Step 5-2 : Secure the lower bracket. STEP 5-1 STEP 5-2 [ Figure 4-7 : Bracket on the Wall in Step 5 ] STEP 6 •...

  • Page 31: Stand - Mounting Instructions

    4.3 Stand - Mounting Instructions NOTICE • Please refer to the STAND Installation Manual for installation instructions and precautions. • The stand must use the frame provided by the manufacturer, All four directions should be fastened with bolts to the bottom. Stand Plate Stand Column D-Bracket...

  • Page 32: Electrical Connections

    PE or a grounded object. CAUTION When handling with the Li-Ion Battery for the Q.HOME+ ESS HYB G2, you must wear the following personal protective equipment : High voltage rated rubber gloves Safety goggles or other protective eye equipment 40-minute standby period of time to complete discharging in the system before testing electrical parts inside the system! Follow the guidelines below when handling the Li-Ion Battery.

  • Page 33: The Overview Of Electrical Connection

    PV string in parallel with the two independent PV inputs (PV1, PV2). A PV string must not be commonly connected to the two input terminals of the Q.HOME+ ESS HYB G2. That is, make sure not to connect the split wiring from one PV string output with the two independent PV inputs (PV1+, PV1- and PV2+, PV2-).
  • Page 34 Communication Cable Gland (M16) IP66 [ Table 5-2 : Cable Gland Specification ] 5.1.4 Overall Drawing of the Q.HOME+ ESS HYB G2 5.1.4.1 Overall Drawing of the INVERTER The [Figure 5-2] and [Figure 5-3] shows the overall drawing of the INVERTER.

  • Page 35: [ Table 5-4 : Component Description Of Battery Pack ]

    5.1.4.2 Overall Drawing of the Battery The [Figure 5-4] and [Figure 5-5] shows the overall drawing of the Battery pack. Please refer to the figure of the drawing for installation and maintenance. [ Figure 5-4 : Battery Bottom View ] [ Figure 5-5 : Battery Front inside View ] Part List Cable Gland...

  • Page 36: Opening The Front Case Cover

    As shown in the [Table 5-5], The Q.HOME+ ESS HYB G2 front cover consists of a top cover with LCD and LED, and a bottom cover for electrical connection. Do not remove the top cover except for special events (A / S).

  • Page 37: Battery Connections

    Battery cables are easily accessible to this product. Refer to the installation manual of the Battery for more information about Battery installation. 1. Open the bottom cover of INVERTER and Battery case. [ Figure 5-6 : Outside of Q.HOME+ ESS HYB G2 ] Electrical Connections...
  • Page 38 3. Connect the (+) and (-) wire (PCS) to the marked terminal (Battery). And then connect the ground terminal.(See Chapter 5.8.4) [ Figure 5-8 : Battery Pack and INVERTER Connection ] 4. Turn the cable gland clockwise to check the tightness. [ Figure 5-9 : Cable Gland of Q.HOME+ ESS HYB G2 ] Electrical Connections...

  • Page 39: Figure 5-10 : Bms Communication Wire Connection ]

    5. As shown in the [Figure 5-10], connect Battery communication connector is composed of BMS Communication Adaptor and connect from outside. If you use more than one Battery (8kwh or more), use the adaptor (Amphenol) for Battery communication. (EX. If you use 3 Battery, you need 2 adaptor for BMS communication.) When using the adaptor, hold the communication cable and fasten the silver color of the adaptor to anticlockwise.

  • Page 40: Closing The Front Case Cover

    5.4 Closing the Front Case Cover NOTICE Make sure that connection between connector and ground match correctly, before reassembling front lower cover. 1. Hold the front lower cover with both hands. As shown in the [Figure 5-13], slide the bottom cover at an angle and connect it to the top cover.

  • Page 41: Circuit Breaker

    5.5 Circuit Breaker 5.5.1 AC Circuit Breaker and DC Disconnect Switch The circuit breaker populated on the distribution board varies depending on the installer. Follow the installation standards to install a circuit breaker satisfying the voltage, the current specification of the Grid and the PV. Refer to Chapter 5.1.2 for cable specification. Standard Short circuit current rating AC circuit breaker...

  • Page 42: An Installation Method Of Energy Meter Electrical Connection

    5.6 An Installation Method of Energy Meter Electrical Connection The electrical installation method of the digital energy meter (energy meter) must comply with installation method provided by the digital energy meter manufacturer. However, the digital energy meter must be selected. The [Figure 5-15] shows the electrical cable connection and the communication lines of the digital energy meter.

  • Page 43: A Connecting Method Of The Dc Line From The Pv

    [ Figure 5-17 : PV Connector Connection (MC4 Type Connector Connection) ] In the Q.HOME+ ESS HYB G2, the AC power input/output ports are plug type. Each cord shall be 6mm and the diameter of the cable shall be approximately 18mm . The PE terminal is connected from the inside of the product to the frame ground of the enclosure.

  • Page 44: Figure 5-18 : Wire Connection And Disconnection ]

    * Wire connection As shown in the [Figure 5-18], Remove the sheathed wire to conform to the connector specification, and then roll the wire in one direction. Be careful not to bend or tangle the wires at this time. Push the wire in until the connector "Click!" Sounds. When pulling the wire back and forth, the wire should not be disconnected.

  • Page 45: Connection Method Between Grid And Load

    5.8 Connection Method between Grid and Load CAUTION Any failure of the INVERTER when it is not connected to ground through the appropriate terminal is not covered by the warranty. 5.8.1 Grid Connection Method To connect the Grid of the INVERTER, you need 3 connections : Ground, Neutral and Phase.

  • Page 46: Feature And Size Of Cable

    5.8.3 Battery Connection Method To connect the Battery, you need 3 connections : Ground, (+) and (-). In any case, connection of the INVERTER to ground is mandatory. To connect the Battery, insert the cable into the INVERTER through the Battery cable gland. Strip 9 mm of cable from the cable to connect to Load.

  • Page 47: Figure 5-22 : Ac Cable Gland ]

    As shown in [Figure 5-23], use the ring terminal to connect the ground wire to the correct location. When the Grid cable is connected, tighten the cable gland clockwise as shown in [Figure 5-22] and check the tightness. [ Figure 5-22 : AC Cable Gland ] Battery Load Grid [ Figure 5-23 : Ground Location of Grid and Load ]...

  • Page 48: A Connecting Method Of Drm Connection

    5.8.5 A connecting method of DRM connection The INVERTER supports the DRM (Demand Response Mode) function as specified in AS 4777.2 2015. The terminal block inside the INVERTER is used for connecting to a demand response enabling device (DRED). The DRED asserts DRMs. The INVERTER detects and initiates a response to all supported demand response commands within 2s.
  • Page 49 Step 1 ) Enter SIM (Installer) Page. * Enter http://Your_IP:8000 or http://17.91.23.196:8000 (Static IP) Step 2 ) Click Operating Test button. Step 3 ) Click DRM-HW button. * Make sure that the color of button changes to yellow. Step 4 ) Click Return to Top Menu button. •...

  • Page 50: Communication Connection

    6. Communication Connection 6.1 Internet Connection 6.1.1 Components • Wired Router (not provided in the product package) • RJ45 general LAN Cable (not provided in the product package, the length of the cable must be less than 10m.) 6.1.2 Connection Block Diagram •...

  • Page 51: The Communication Terminal

    6.2 The Communication Terminal • Energy meter : Connect to RS-485 Energy Meter, Out Connector Board CN2. • Short bar is connected to CN1. Refer to Chapter 7.2. Energy Meter RS485/CAN I/O EXT Emergency [ Figure 6-4 : Communication Terminal ] Short bar location Description Pin map...

  • Page 52: Energy Meter Connection

    6.3 Energy Meter Connection 6.3.1 RS-485 Interface 6.3.1.1 Components • RS-485 Meter - The Energy Meter uses RS-485 Interface for communication. • Connection line (Not provided in the product package) - It should be applied to a twisted-pair type. • Cable length limit - The RS-485 meter communication cable must be used within 100 m.

  • Page 53: Recommended Energy Meter List

    [ Figure 6-6 : Energy Meter Connection Method ] RS485-A RS485-B CGND CGND OUT Connector Board [ Figure 6-7 : Energy Meter Connection Method ] 6.4 Recommended Energy Meter List Company Model Interface Direction CARLO GAVAZZI EM24-DIN.AV9.3.X.IS.X RS-485 Bi-direction CARLO GAVAZZI EM112-DIN.AV0.X.S1.X RS-485 Bi-direction...

  • Page 54: Homepage

    6.5 Homepage Any customer who has purchased this device can use a web browser (https://myess.hansoltechnics.com) or a smart phone to check its current operation status and receive various statistical information on operation in the house or remotely. 6.5.1 Service Terms This service is provided only when the device is connected to the Internet, and specific services may require additional information only after approval from the customer.

  • Page 55: Password Initialization

    6.5.5 Password Initialization A customer who forgets the password during use can initialize the password by using the password initialization menu on the homepage. On the log-in page, select the “Forgot your id or password?” menu, and when the customer confirms the ID and the e-mail address created during membership registration, the initialized password is sent to the registered e-mail address.

  • Page 56: Figure 6-11 : Backup Mode Monitoring Page ]

    The [Figure 6-11] shows the backup mode screen. This mode can be specified by the user. Since the Grid does not consume power separately in the backup mode, it shows only the ESS. In the figure below, warning on ESS is an error that power does not come on the Grid. [ Figure 6-11 : Backup Mode Monitoring Page ] 6.5.6.2 Consumption Report The household power consumption information collected during energy meter linkage is provided.

  • Page 57: Figure 6-13 : Forecast Page ]

    6.5.6.4 ESS Forecast In the ESS Forecast menu, the generation amount forecast information and the guide for optimized operation can be checked through the algorithm mounted on the product. [ Figure 6-13 : Forecast Page ] 6.5.6.5 Notices You can check the notice message whenever there is an update or any other change in the service. 6.5.6.6 Software Versions You can check the software version of the product on the monitoring page.

  • Page 58: Mobile Service

    6.5.7 Mobile Service Customers who use Android or I-Phone can use a smart phone to easily check the product status anytime, anywhere. To use the mobile service, the customer must first register the membership through the webpage and use the ID and the password to log-in. [ Figure 6-15 : Mobile Service Page ] Communication Connection...

  • Page 59: Entering Initial Installation Information

    • 1:1 direct cable 7.3.3 SIM (System Install Manager) Connection 7.3.3.1 Connection • To enable direct communication between the computer and the Q.HOME+ ESS HYB G2, change the TCP/IP settings on the computer as shown below : 1. Set on your laptop [Control Panel →...

  • Page 60: Figure 7-1 : Setting Laptop Ip ]

    [ Figure 7-1 : Setting Laptop IP ] CAUTION • Turn off Wifi. • Only turn on Local Area Connection. 2. Connect the short bar to the connector. (*If you want to connect System Install Manager (SIM) page, connect the short bar to pin 1 & 2 as shown in the [Figure 7-2].) Short Bar [ Figure 7-2 : Connecting Short Bar ]...

  • Page 61: Figure 7-3 : Initial Setup Page ]

    3. Connect the LAN cable between Q.HOME+ ESS HYB G2 and Laptop. 4. Turn the power On (Grid On) and PV S/W On. 5. Access to SIM (System Install Manager) http://17.91.23.196:8000 6. Install the settings (As shown in the [Figure 7-3]).

  • Page 62: Sim(System Install Manager) Battery Installing

    7.3.4 SIM(System Install Manager) Battery Installing 7.3.4.1 Main Page Save the selected Country / Region and proceed to the next step. 7.3.4.2 Battery Install - Initialize Step 1 ) Click here. Step 2 ) Select Initial ID function and click SELECT button. Entering Initial Installation Information...
  • Page 63 Step 3 ) Connect the Communication Cable of all the Batteries you want to install. Step 4 ) Then click the START button. Step 5 ) If it completes normally, the same screen appears. If there is a problem return to “Step 1”. Then click the FINISH button to complete Initialize.

  • Page 64: Battery Installation Process With Hmi

    7.3.4.3 Battery installation process. Step 1 ) Click here. Step 2 ) Select Auto function and click SELECT button. Step 3 ) Select the number of batteries you want to install. Step 4 ) Click the ENTER button. Entering Initial Installation Information...
  • Page 65 Step 5 ) Connect the Communication Cable of the first Battery you want to install. Step 6 ) Then click the ‘Configure ID !!!’ button. Step 7 ) Wait until the battery connected the communication Cable is installed. Entering Initial Installation Information...
  • Page 66 Step 8 ) When the installation is completed for the desired Number of batteries, ‘SAVE BMS ID’ button will Appear as below. Then click the ‘SAVE BMS ID’ button to complete The installation. Step 9 ) If there are still batteries left to install, the following Screen appears. Repeat the previous step. Entering Initial Installation Information...
  • Page 67 7.3.5 Battery Installation Process with HMI Step 1 ) Touch Battery Icon 10 times. Step 2 ) Select. [Initial ID] Step 3 ) Click Next Button. Step 4 ) ※ All Battery Pack Communication Cables are Connected. Step 5 ) Click Next Button.
  • Page 68 Step 8 ) ※ Disconnect all communication cable. Open Circuit Breakers. Step 9 ) Select [Auto] and set the amount of the battery to install. ※ Example) Amount of batteries to install : 2 Step 10 ) Click Next Button. Step 11 ) ※...

  • Page 69: Entering Setting Value

    7.3.6 Entering Setting Value 7.3.6.1 S/N • Enter shipment value from the factory (a subsequent modification is not available.) 7.3.6.2 Region • Select a city and enter the city name for installation on the menu. 7.3.6.3 Country / Region Configure •...

  • Page 70: Web

    7.4 Web Page Connection 7.4.1 Web Page Connection Open an Internet browser of your laptop or smart phone, then enter the designated address. Then the system information input page pops up. • Input URL : https://myess.hansoltechnics.com • Concurrent support of PC and Mobile 1.

  • Page 71: Figure 7-5 : Installer In Page ]

    • The data collected during the installation process is used only for installation purpose. • The consent and signature acquisition process proceeds according to the local laws. We at Q CELLS are making the utmost effort to protect personal information in accordance with the laws.

  • Page 72: Figure 7-6 : Product Information Entry Screen In Step 1 ]

    9. Enter the product information and customer information in Step 1. The product serial number and user telephone number are required. The product serial number is on the upper area of the cover. Please also enter your country and BATT. [ Figure 7-6 : Product Information Entry Screen in Step 1 ] NOTICE •...

  • Page 73: Figure 7-8 : Product Setup Information Details Entry In Step 3 ]

    PV string, feed-in limit (e.g. 60% in Germany), maximum INVERTER power, whether or not to use the basic mode, energy meter type, and its model. Q CELLS supports stable country default settings. (Countries that do not have their current default settings will be supported in the future.)

  • Page 74: Figure 7-10 : Installation Completion Screen ]

    NOTICE The entry of energy price is used only for reference to calculate energy costs and it may not be the same as the actual electricity rate. Q CELLS will not assume responsibility for incorrect estimated rates. 13. End the installation. If you click the "Done" button, the product monitoring details page appears.

  • Page 75: Operating Test

    8. Operating Test 8.1 LED Indications As shown in the [Figure 8-1], the LED of Q.HOME+ ESS HYB G2 is located at bottom of LCD. The color of LED depend on current status of INVERTER and LED display information can be checked in [Table 8-1].

  • Page 76: Home Screen Configuration Information

    8.2.2 Home Screen Configuration Information ② ③ ④ Hybrid ESS ① 02 : 52 PM LOAD 5.06kw 1.47kw ⑧ ⑨ BATTERY GRID ⑬ 1.60kw 1.98kw ⑩ ⑪ Normal ⑫ ⑥ ⑤ ⑦ [ Figure 8-4 : Standby State Indication Screen before the EMS Command ] Screen Information Description ①...

  • Page 77: Turning Off The System

    8.2.2.1 Home menu structure If you touch next or previous button, the screen is displayed as shown in the [Figure 8-5]. The description of each screen refer to Chapter 8.5 [ Figure 8-5 : Home Menu Structure ] 8.3 Turning off the System To turn-off the system, turn off the DC disconnection switch and then push down the manual AC circuit breaker in the distribution board.

  • Page 78: Descriptions Of Operation Mode

    8.4 Descriptions of Operation Mode This system is composed of six modes: PV Auto, PV Only, Battery discharge, Standby, Maintenance (forced charge), and Stand-Alone (Back-up). The event check status should not be considered as any specific mode. 8.4.1 Status Description Mode Screen Information Description...

  • Page 79: Pv-Auto Mode

    8.4.4 PV-Auto Mode This mode is divided into three types depending on the state of the Battery power. 8.4.4.1 Weak Solar energy generation and Battery discharging are available. The solar-generated power is supplied to sub and load. In case of insufficient power, the battery is discharged on the EMS decision. When Load Output Power (Sub) is higher than power generation of PV and Battery, Grid power is supplied to the Sub.

  • Page 80: Pv-Only Mode

    8.4.4.3 Both Both solar energy generation and Battery charge-discharge are available. The solar-generated power is charged or discharged to the Battery based on the EMS decision. • Use smart meter. The energy supply priority is : load (sub+main) > battery > grid •...

  • Page 81: Battery-Discharge Mode

    [ Figure 8-10 : Diagram of Battery-Discharge Mode ] 8.4.7 Stand-Alone (Back-up) Mode When Q.HOME+ ESS HYB G2 is disconnected from the grid, Q.HOME+ ESS HYB G2 enters into the Stand-Alone (Back-up) Mode. • Use smart meter. The energy supply priority is : sub_load > battery •...

  • Page 82: Grid Charge Mode

    8.4.8 Grid Charge Mode The grid charging function operates when the battery is in the emergency mode. (Battery soc works when less than 3%) Maximum input power is only 4600W. • Use smart meter. The energy supply priority is : load > battery •...

  • Page 83: Information Display

    8.5 Information Display 8.5.1 PV Information display [ Figure 8-13 : PV Information Display ] Display Description PV1 Voltage Display current PV1 voltage PV1 Current Display current PV1 current PV1 Power Display current PV1 power PV2 Voltage Display current PV2 voltage PV2 Current Display current PV2 current PV2 Power...

  • Page 84: Grid Information Display

    8.5.2 Grid Information display [ Figure 8-14 : Grid Information Display ] Display Description Voltage Display Grid voltage Frequency Display Grid frequency Current Display Grid current Power Display Grid active power Power Factor Display Grid power factor Today Feed-in Power Display today’s power received from the Grid Today Feed-out Power Display today’s electricity sent to the Grid...

  • Page 85: Load Information Display

    8.5.3 Load Information display [ Figure 8-15 : Load Information Display ] Display Description Voltage Display Load voltage Current Display Load current Frequency Display Load frequency Power Display Load active power Today Power Display today’s Load power Total in Power Display the amount of power used in today's Load Graph Display Load power graph (Daily/Weekly/Monthly/Yearly)

  • Page 86: Battery Information Display

    8.5.4 Battery Information display [ Figure 8-16 : Battery Information Display ] Display Description Voltage Display Battery voltage Current Display Battery current Power Display Battery charging / discharging power State of charge State of health Today Charge Power Display today's Battery charge power Today Discharge Power Display Battery power factor Total Power Charge...

  • Page 87: System Information Display

    8.5.5 System Information display [ Figure 8-17 : System Information Display ] Display Description Product Model Name of this product Product Country Country using this product IP Address IP Address Software Version Software version of this product PMS Version Software version of PMS PCS Master Version Software version of PCS master PCS Slave Version...

  • Page 88: Error Information Display

    8.5.6 Error Information display [ Figure 8-18 : Error Information Display ] Display Description Date The date the fault occurred. Time The time the fault occurred. Error Type of fault (See Chapter 9.1) If there are more than 10 errors, the first error is cleared. [ Table 8-10 : Error Information Display Description ] Operating Test...

  • Page 89: Problem Confirmation

    9. Problem Confirmation Checking event codes is available on the website (https://myess.hansoltechnics.com). If the Internet is not available, the event codes cannot be checked. 9.1 General Events The general events contain warnings and protection. The warning level events does not stop the generating process. A displayed warning message automatically disappears as soon as the issue is resolved.
  • Page 90 WEB Display HMI Display Description Measures D05P BDC1 DOC P BDC1 Discharge The product stops the generating process RMS Over Current because a significant protection event has Protection occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal.
  • Page 91 WEB Display HMI Display Description Measures D21P BDC UV P BDC RMS Under The product stops the generating process Voltage Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 92 WEB Display HMI Display Description Measures G01P INV I TZM P INV Current Trip Zone The product stops the generating process Master Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal.
  • Page 93 WEB Display HMI Display Description Measures G07P INV UT P INV Module Temp When the switch temperature is low. Under Temp Protection Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 94 If the electric power system blacks out, ISLANDING P Protection it automatically detects the state and turns off the Q.HOME+ ESS HYB G2. (shifting the frequency of the inverter away from nominal conditions in the absence of a reference frequency. (frequency shift))
  • Page 95 WEB Display HMI Display Description Measures G34P Relay L3 P Relay L3 Abnormal Relay L3 is burned out. Operation Protection A / S is required. G35P Relay L4 P Relay L4 Abnormal Relay L4 is burned out. Operation Protection A / S is required. L01P Load OC P Load RMS Over...
  • Page 96 WEB Display HMI Display Description Measures L06P Load OF P Load Over Frequency The product stops the generating process Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 97 WEB Display HMI Display Description Measures S06P PV1 OC P PV1 RMS Over The product stops the generating process Current Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 98 WEB Display HMI Display Description Measures S16P PV2 OC P PV2 RMS Over The product stops the generating process Current Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.

  • Page 99: [ Table 9-1 : Inverter General Events Warning List ]

    WEB Display HMI Display Description Measures S31P DCLINK V DCLINK Voltage Trip The product stops the generating process TZM P Zone Master Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal.

  • Page 100: Battery General Events (Protection)

    9.1.2 Battery General Events (Protection) Type : PROTECTION WEB Display HMI Display Description Measures B01P BAT1 CHG BAT1 Charge Over The product stops the generating process OC P Current Protection because a significant protection event has occurred. Wait until the event message disappears.
  • Page 101 WEB Display HMI Display Description Measures B07P BAT1 COM P BAT1 Communication Power reset of the system is required. Protection If the symptom persists after reset, replace the cable connecting the Battery pack and the INVERTER. After replacement, repair of BMS or PCS Control Board is necessary.
  • Page 102 WEB Display HMI Display Description Measures B15P BAT2 CEL UV BAT2 Cell or Rack When the minimum cell or rack voltage is Under Voltage below protection level, thus terminating the Protection system. Automatically returns to normal when the minimum cell or rack voltage goes above the limit value.
  • Page 103 WEB Display HMI Display Description Measures B23P BAT3 CEL V BAT3 Cell Voltage Power reset of the system is required. HOLD P Sensing Data Hold If the symptom still occurs after reset, repair Protection of BMS or PCS Control Board is necessary. B24P BAT3 CEL OV BAT3 Cell or Rack...
  • Page 104 WEB Display HMI Display Description Measures B31P BAT4 CHG OC BAT4 Charge Over The product stops the generating process Current Protection because a significant protection event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 105 WEB Display HMI Display Description Measures B37P BAT4 COM P BAT4 Communication Power reset of the system is required. If the Protection symptom persists after reset, replace the cable connecting the Battery pack and the INVERTER. After replacement, repair of BMS or PCS Control Board is necessary.

  • Page 106: [ Table 9-2 : Battery Operation General Events List ]

    WEB Display HMI Display Description Measures B45P BAT5 CEL UV BAT5 Cell or Rack When the minimum cell or rack voltage is Under Voltage below protection level, thus terminating the Protection system. Automatically returns to normal when the minimum cell or rack voltage goes above the limit value.

  • Page 107: System General Events (Protection)

    HMI Display Description Measures P01P Unknown Unregistered Failure It is an unregistered fault. Turn off and restart the system. Please contact the Q CELLS Service –Hotline, if an error occurs continuously. P03P DSP-EMG DSP-Emergency Trip Please check emergency switch. TRIP P...

  • Page 108: Maintenance

    10. Maintenance 10.1 Cleaning the Cover NOTICE Qualified Person Only! Damage to the ESS due to the use of cleaning agents. If the ESS is dirty, clean the enclosure, the enclosure lid, the type label and the LEDs using only clean water and a cloth.

  • Page 109: Battery Maintenance

    10.3 Battery Maintenance CAUTION All work or service on the ESS and electrical connections must be supervised by personnel knowledgeable about batteries and the required precautions. When replacing Battery packs, replace old ones with the same type and number of batteries (Check the type label or serial numbers/model numbers on Battery packs).

  • Page 110: The List Of Replaceable Parts

    [ Table 10-1 : Replaceable Parts List ] 10.4.1 Li-Ion Battery Pack The Li-Ion Battery module can be replaced if it fails to work properly. The Q.HOME+ ESS HYB G2 uses a Battery pack manufactured by SAMSUNG SDI. When you have to replace the Battery module, please contact Q CELLS and provide the item's name and the serial number of the Q.HOME+ ESS HYB G2.
  • Page 111 11. Technical Specifications Germany PV Data (DC) Max. input total power 6.6 kWp Max. input power per string 3.3 kWp Max. input voltage 550 V Min. input voltage / Initial input voltage 125 V / 150 V per string MPPT voltage range 125 V~500 V Max.

  • Page 112: Technical Specifications

    Grid Input Rated / Maximum input apparent power 3000 / 4000 VA Rated / Maximum input active power 3000 / 4600 W Rated input voltage 230 Va.c. Rated / Maximum continuous input current 13/25 Aa.c. Rated input frequency 50 Hz Max.
  • Page 113 Australia & New Zealand PV Data (DC) Max. input total power 6.6 kWp Max. input power per string 3.3 kWp Max. input voltage 550 V Min. input voltage / Initial input voltage 125 V / 150 V per string MPPT voltage range 125 V~500 V Max.

  • Page 114: [ Table 11-2 : Technical Specifications (Australia & New Zealand) ]

    Grid Input Rated / Maximum input apparent power 3000 / 4000 VA Rated / Maximum input active power 3000 / 4600 W Rated input voltage 230 Va.c. Rated / Maximum continuous input current 13/25 Aa.c. Rated input frequency 50 Hz Max.

  • Page 115: [ Table 11-3 : Maximum Charge Current Limit ]

    Australia & New Zealand Germany Ambient temperature (°C) [ Figure 11-1 : Derating Curve ] Max Charge Current T<0°C 0°C ≤ T < 10°C 10°C ≤ T < 25°C 25°C ≤ T < 40°C 40°C ≤ T < 50°C T ≥ 50°C Cell Body Temperature (°C) [ Figure 11-2 : Battery Charge Limit ] Item...

  • Page 116: [ Table 11-4 : Maximum Discharge Current Limit ]

    Max Disharge Current 19.6 10.5 10.5 T<-20°C -20°C ≤ T < -10°C -10°C ≤ T < 0°C 0°C ≤ T < 40°C 40°C ≤ T < 50°C T ≥ 50°C Cell Body Temperature (°C) [ Figure 11-3 : Battery Discharge Limit ] Item Specification Remarks...

  • Page 117: Disassembly

    • Stand by for 40 minutes to complete discharging in the system. • Remove the AC connection terminal in the main body of the Q.HOME+ ESS HYB G2. • Remove the PV connection terminal in the main body of the Q.HOME+ ESS HYB G2.

  • Page 118: Packaging

    If the Battery or the product life has expired, the regulations for the disposal of electronic products in that region must be followed, and if it is not possible, send them to Q CELLS. The address is indicated in the contact information (See Chapter 13).

  • Page 119: Contact

    13. Contact Hanwha Q CELLS Corporation ■ : Q CELLS 86 Cheonggyecheon-ro Jung-gu Seoul Korea 04541(+82(0)2-729-3163) E-Service, Germany ■ : E-Service Haberkorn GmbH Augustenhöhe 7 06493 Harzgerode (Technical Support, +49(0)39484-9763-85, q.home@e-service48.com) Hanwha Q CELLS Australia Pty Ltd ■ : Suite 1, Level 1, 15 Blue Street North Sydney, NSW 2060 Australia (+61 (0)2 9016 3033, qhome.au@q-cells.com)
  • Page 120 Manufactuere & Warranty Provider : Hanwha Q CELLS & Advanced Materials Corporation 86 Cheonggyecheon-ro, Jung-gu, Seoul korea 04541 Eng 05/19...

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