Q CELLS Q.HOME PLUS ESS-G1 3.6 User Manual
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Q CELLS Q.HOME PLUS ESS-G1 3.6 User Manual

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CAUTION
Do not operate with other components not approved by the ESS systems.
(Connecting other products in parallel to Q.HOME+ ESS-G1 3.6 may result in
abnormal operation.)
The internet connection is required to use all functions of the ESS system.
If you have a problem, please contact the installer.
The Speci cations of the product may be modi ed without prior notice to improve
product quality.
United Kingdom (Eng) 06/2017 Rev01

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Summary of Contents for Q CELLS Q.HOME PLUS ESS-G1 3.6

  • Page 1 CAUTION Do not operate with other components not approved by the ESS systems. (Connecting other products in parallel to Q.HOME+ ESS-G1 3.6 may result in abnormal operation.) The internet connection is required to use all functions of the ESS system. If you have a problem, please contact the installer.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ....................i Table of Tables ...................... iii Table of Figures ....................iv 1. Information in this Manual ................1 About this Manual ..........................1 Target Group ............................1 Additional Information ........................1 Symbols Used ............................
  • Page 4 Table of Contents Homepage ............................29 5.3.1 Service Terms ........................29 5.3.2 Membership ........................29 5.3.3 Membership Withdrawal ....................30 5.3.4 Log-In ............................ 30 5.3.5 Password Initialization ....................31 5.3.6 Types of Service O ered ....................31 5.3.7 Mobile Service ........................34 6.

  • Page 5: Table Of Tables

    Table of Tables Table of Tables [Table 1-1: Symbol Description] ........................4 [Table 2-1: Technical Speci cations] ......................10 [Table 2-2: Inverter symbols]..........................14 [Table 3-1: Part Description] ..........................15 [Table 7-1: Message List] ........................... 39 [Table 7-2: Inverter general events warning list] ..................41 [Table 7-3: Inverter protection list] ........................
  • Page 6 Table of Figures Table of Figures [Figure 2-1: Electrical connections] ......................... 5 [Figure 2-2: Name Plate] ............................7 [Figure 2-3: PV connections] ..........................8 [Figure 2-4: Distribution box connection diagram] ................... 8 [Figure 2-5: Derating Curve] ..........................11 [Figure 2-6: Power e ciency curve of System] ..................11 [Figure 2-7: Power e ciency curve of PV Generation] ................
  • Page 7 Table of Figures [Figure 5-2: Connecting to the website] ...................... 29 [Figure 5-3: Entering the information to sign up for a membership] ..........30 [Figure 5-4: Log-in page] ........................... 31 [Figure 5-5: Password initialization page] ....................31 [Figure 5-6: Monitoring page] ......................... 32 [Figure 5-7: Consumption report page] .......................
  • Page 8 This page is intentionally left blank.

  • Page 9: Information In This Manual

    1. Information in this Manual 1. Information in this Manual 1.1 About this Manual This is the user’s manual for the Q.HOME+ ESS-G1 3.6. This user manual is specially designed to detail the device’s functions and features. Please read this manual before using the device to ensure safe and proper use.
  • Page 10 1. Information in this Manual Symbols Meaning Beware dangerous voltage. The inverter operates at high voltage. All works related to the inverter can only be performed by an electrical technician. Beware of hot surface. The inverter can become hot during operation. Avoid contact during operation.
  • Page 11 1. Information in this Manual Number Symbol Description Earth terminal Protective conductor terminal Frame or chassis terminal Refer to the operating instructions On (supply) O (supply) Equipment protected throughout by double insulation or reinforced insulation Caution: Risk of Electric Shock Caution: Hot Surface Caution: Risk of Danger In position of a bi-stable push control...

  • Page 12: Table 1-1: Symbol Description]

    1. Information in this Manual Number Symbol Description Output terminal or rating Bidirectional terminal rating Caution: Risk of Electric Shock and Energy Storage Timed Discharge Caution: Risk of Hearing Damage and Wear Hearing Protection Wear hearing protection [Table 1-1 : Symbol Description]...

  • Page 13: Safety

    2. Safety 2. Safety 2.1 Intended Use NOTICE The Q.HOME+ ESS-G1 3.6 is intended for residential use only. The Q.HOME+ ESS-G1 3.6 should not be used for commercial or building. The original usage purpose of this device is for household single-phase system link solar energy generation and Li-Ion Battery charge and discharge.
  • Page 14 2. Safety Identifying the Product Attached on the enclosure of this product is the Type Label where the identity of this product is described. For safe usage, make sure that the following product information is indicated on the Type Label. ■...

  • Page 15: Installation Application Suitable For Safety

    2. Safety Max. Voltage 550 V MPPT Range 125 V ~ 500 V System No. ELSR362-00002 Photovoltaic Max. PV Current 15 A / 20 A Module Input Inverter No. SJ94-00108B REG.Nr.F112 Per String I / Isc AC Nominal Power 4600 W AC Nominal Voltage 230 V / 50 Hz / Frequency...

  • Page 16: Figure 2-3: Pv Connections]

    2. Safety [Figure 2-3 : PV connections] To connect Q.HOME+ ESS-G1 3.6 with the Public Grid, make sure to install the watt-hour meter recommended by Hansol Technics (refer to the installation manual) and to install the distribution box between Q.HOME+ ESS-G1 3.6 and the Grid watt-hour meter. Before installing the distribution box, select a suitable location complying with the IP21 and use the equipment recommended by the installation company.

  • Page 17: Technical Speci Cations

    2. Safety 2.1.2 Technical Speci cations Item 3600-UK 4600-UK PV Data (DC) Max. input total power 6.6 kWp Max. input power per string 3.3 kWp Max. input voltage 550 V Min. input voltage/Initial input voltage 125 V/150 V MPPT voltage range 125 V~500 V Max.

  • Page 18: Table 2-1: Technical Speci Cations]

    2. Safety Adjustable power factor range 0.95~1~0.95 Feed-in phases/connection phases Total Harmonic Distortion. (Total harmonic factor of the output current with total harmonic factor of the AC voltage < 2%, and AC power > 50% of the rated power) E ciency (PV to Grid) European e ciency 95 % (when power is 4600W)

  • Page 19: Figure 2-5: Derating Curve]

    2. Safety 5.00 4.00 3.00 2.00 1.00 0.00 Ambient temperature (° C) [Figure 2-5 : Derating Curve] 86.00% 84.00% 82.00% 80.00% 78.00% 76.00% 74.00% 72.00% 500W 1000W 1500W 2000W [Figure 2-6: Power e ciency curve of System]...

  • Page 20: Figure 2-7: Power E Ciency Curve Of Pv Generation]

    2. Safety 100.0 95.0 90.0 85.0 80.0 75.0 100% Load (4.6kW) [Figure 2-7: Power e ciency curve of PV Generation]...

  • Page 21: Safety Guidelines

    2. Safety 2.2 Safety Guidelines DANGER High voltages in power conditioning circuits. Lethal hazard of electric shock or serious burns. The following work on the inverter must be carried out by quali ed personnel only. Electrical insulation Repairs Modi cation Except when under supervision by quali ed personnel, children or people lacking physical, mental, or intellectual capabilities should not work on this system.

  • Page 22: Symbol Indication

    2. Safety CAUTION When transporting the Q.HOME+ ESS-G1 3.6 with packaged type units, remove the battery tray from the All in One system and transport them separately. NOTICE 1. Over voltages in the power conditioning circuits. Any damage to the Q.HOME+ ESS-G1 3.6 will result in voiding of warranty claims.

  • Page 23: Product Overview

    3. Product Overview 3. Product Overview The Q.HOME+ ESS-G1 3.6 includes the PV inverter, battery charger/discharger, Li-Ion battery, and EMS. When compared to previously released products, it is much simpler to install, thus making it an optimized solution for increasing self-consumption rate at a low cost. The basic operating modes consist of PV generation mode, PV generation + charge/discharge mode.

  • Page 24: Operating Modes

    4. Operating Modes 4. Operating Modes As shown in the [Figure 4-1], the status of this system is displayed in real-time on the indication screen (LCD screen). This status indication screen extends to 4-digit numbers. The icons are de ned for each state and the details are described in the ensuing subsections.

  • Page 25: Pv-Only Mode

    4. Operating Modes Grid kWhz [Figure 4-2 : PV generation, battery charge, Load use, sell remaining amount] Grid kWhz [Figure 4-3 : PV generation, battery discharge, Load use, buy shortage amount] Grid kWhz [Figure 4-4 : PV generation, Battery standby, Load use, sell remaining amount] 4.1.2 PV-Only Mode This mode enables the solar energy to be generated.

  • Page 26: Battery-Discharge Mode

    4. Operating Modes Grid kWhz [Figure 4-6 : PV generation, Buy shortage amount] 4.1.3 Battery-Discharge Mode This mode permits of no solar energy generation. Battery discharge is only available on this mode. Based on the EMS decision, the battery discharge power can be sent maximum 2kW or less only to the LOAD.

  • Page 27: Forced-Charge Mode (Maintenance Mode)

    4. Operating Modes Grid kWhz [Figure 4-9 : Indication screen on Standby Mode] 4.1.5 Forced-Charge Mode (Maintenance mode) In this mode, solar energy generation is not used, but the power continuously ows from the electric power system to the battery. Grid kWhz [Figure 4-10 : Indication screen on Forced charged Mode]...

  • Page 28: Event Check Mode

    4. Operating Modes 4.1.7 Event Check Mode This mode stops solar energy generation and put it in standby mode as an event occurs. [Figure 4-12 : Event occurrence, Grid RMS over current protection] [Figure 4-13 : Event occurrence, DC link over voltage protection] [Figure 4-14 : Event occurrence, PV string1 reverse connection protection] [Figure 4-15 : Event occurrence, PV string2 reverse connection protection]...

  • Page 29: Figure 4-16: Event Occurrence, Pv String1 Over Voltage Protection]

    4. Operating Modes [Figure 4-16 : Event occurrence, PV string1 over voltage protection] [Figure 4-17 : Event occurrence, PV string1 over current protection] [Figure 4-18 : Event occurrence, PV string2 over voltage protection] [Figure 4-19 : Event occurrence, PV string2 over current protection]...

  • Page 30: Figure 4-20: Event Occurrence, Battery Over Voltage Protection]

    4. Operating Modes [Figure 4-20 : Event occurrence, Battery over voltage protection] [Figure 4-21 : Event occurrence, Battery over current protection] [Figure 4-22 : Event occurrence, On sequence Inverter DC link event] [Figure 4-23 : Event occurrence, On sequence Battery V/I event]...

  • Page 31: Figure 4-24: Event Occurrence, Normal Inverter Dc Link Event]

    4. Operating Modes [Figure 4-24 : Event occurrence, Normal Inverter DC link event] [Figure 4-25 : Event occurrence, Normal Battery V/I & BDC DC link event] [Figure 4-26 : Event occurrence, On sequence Inverter DC link event] [Figure 4-27 : Event occurrence, Normal Inverter DC link & PV I event]...

  • Page 32: Figure 4-28: Event Occurrence, Temperature Protection]

    4. Operating Modes [Figure 4-28 : Event occurrence, Temperature protection] [Figure 4-29 : Event occurrence, Over Current TZ Fault] [Figure 4-30 : Event occurrence, Temperature sensor connection error] [Figure 4-31 : Event occurrence, PV mis-wiring]...

  • Page 33: Application Download Mode

    4. Operating Modes [Figure 4-32 : Event occurrence, SPI communication event] [Figure 4-33 : Event occurrence, Single fault event] [Figure 4-34 : Event occurrence, Continuously 3 times Inverter fault] 4.1.8 Application Download Mode [Figure 4-35 : Indication screen on Application Download Mode]...

  • Page 34: Starting The System

    4. Operating Modes 4.2 Starting the System After completing the installation, turn on the AC circuit breaker and the DC disconnect switch installed in the distribution box (distribution board). (see the Section 5.7 in the installation guide) Check the system check message on the front LCD screen. Grid Load kWhz...

  • Page 35: Communication

    5. Communication 5. Communication 5.1 Overview When the Internet connection is properly completed, you can monitor the system operation status on the computer. 5.2 Components and LAN Connection 5.2.1 Essential Components Internet service line Wired Router RJ45 LAN connection cable 5.2.2 LAN Connection LAN terminal RS485-A/B...
  • Page 36 5. Communication Check Internet connection status You can use the information on the LED lighting status to check the Internet connection status. Function per LED Upper LED: Turns on automatically when connected to the Internet line (Connection). Lower LED: Blinks when there is data. (Rx, Tx) LED status on normal connection The upper LED is On and the lower LED is blinking.

  • Page 37: Homepage

    5. Communication 5.3 Homepage Any customer who has purchased this device can use a web browser (https://myess.hansoltechnics.com) or a smart phone to check its current operation status and receive various statistical information on operation in the house or remotely. 5.3.1 Service Terms This service is provided only when the device is connected to the Internet, and speci c services may require additional information only after approval from the customer.

  • Page 38: Membership Withdrawal

    5. Communication First time users of the service must sign up for membership. Enter the required information and additional information to sign up for membership. Lastly, agree to the service subscription terms and conditions, and then press the "Submit" button. [Figure 5-3: Entering the information to sign up for a membership] CAUTION Items marked with (*) are required.

  • Page 39: Password Initialization

    5. Communication [Figure 5-4 : Log-in page] 5.3.5 Password Initialization A customer who forgets the password during use can initialize the password by using the password initialization menu on the homepage. On the log-in page, select the “Forgot your id or password?” menu, and when the customer con rms the ID and the e- mail address created during membership registration, the initialized password is sent to the registered e-mail address.

  • Page 40: Figure 5-6: Monitoring Page]

    5. Communication 5.3.6.1 Monitoring The operational status of the product is indicated. You can check the current status of operation, the customer's power consumption information, and power generation amount information in real-time. You can also check event codes generated during run time on the monitoring page.

  • Page 41: Figure 5-7: Consumption Report Page]

    5. Communication [Figure 5-7 : Consumption report page] 5.3.6.3 ESS Report On the ESS Report page, you can check various types of data generated through ESS operation. You can also use the ESS Report to check the amount of energy charged or discharged and other data comparisons with the solar energy production amount or the power sales amount.

  • Page 42: Mobile Service

    5. Communication 5.3.6.5 Notices You can check the notice message whenever there is an update or any other change in the service. 5.3.7 Mobile Service Customers who use Android or I-Phone can use a smart phone to easily check the product status anytime, anywhere.

  • Page 43: Maintenance For Problem Solving

    6. Maintenance for Problem Solving 6. Maintenance for Problem Solving WARNING Do not disassemble the parts in operation for cleaning purposes. High voltage can cause lethal damage to the human body. Please make sure that the AC and DC switch relay in the distribution box is disconnected before disassembling the system.

  • Page 44: Cleaning

    6. Maintenance for Problem Solving Exchange the fan. Once the fan has been exchanged, follow the stages from 1 to 4 in reverse order to install a new fan. Use 1.3~1.6 Nm torque to tighten and x the screw. Check the fan state. Once a new fan has been installed, perform a test operation to check whether there is a fan event message.
  • Page 45 6. Maintenance for Problem Solving NOTICE Using compressed air may damage the fan. When cleaning the fan, do not use compressed air. It may damage the fan. Use a torque screwdriver of 1.3-1.6 Nm and tighten the screws to attach the side cover.

  • Page 46: Checking The Event Logs

    6. Maintenance for Problem Solving 6.3 Checking the Event Logs You can check the event messages on the website (https://myess.hansoltechnics.com) and identify various causes of the event message described in the following chapter (Chapter 7) to perform a correct measure. Regarding a signi cant message, contact the designated installer or the maintenance company for customer service.

  • Page 47: Message Description

    7. Message Description 7. Message Description 7.1 Messages in Normal Operation Status message Description Remark Operation mode under progress NOP State Warning and fault state When this icon is displayed, check the event list. Normal communication state Indicating PV, BATT, GRID value Indicating the integrating power value of each mode Indicating the frequency under...

  • Page 48: General Events

    7. Message Description 7.2 General Events The general events contain warnings and protection. The warning level events does not stop the generating process. A displayed warning message automatically disappears as soon as the issue is resolved. When protection level events occur, the product stop the generating process. The process may automatically resume as long as the issue is resolved.

  • Page 49: Inverter General Events (Protection)

    7. Message Description E005 FAN WARNING When the Fan operation is abnormal. This is the overall Fan warning message, with no special change in the sequence. The warning message disappears on reversion to the normal state. E006 BATT CONNECTION When the battery connection is WARNING abnormal.
  • Page 50 7. Message Description Type Code Description Measures disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a signi cant event. E104 PV STRING2 REVERSE The product stops the CONNECTION generating process because a...

  • Page 51: Battery Discharge General Events

    7. Message Description Type Code Description Measures automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a signi cant event. E108 PV STRING2 OVER The product stops the CURRENT PROTECTION generating process because a signi cant PROTECTION event has occurred.
  • Page 52 7. Message Description Type Code Description Measures protection function. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a signi cant event.

  • Page 53: Table 7-4: Battery Operation General Events List

    7. Message Description Type Code Description Measures disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a signi cant event. PROTECTION E206 NORMAL BATT STATUS While in progress, battery EVENT...

  • Page 54: Pv General Events (Protection)

    7. Message Description 7.2.4 PV General Events (Protection) Type Code Description Measures PROTECTION E301 ON SEQUENCE GRID PV generation mode is stopped by the protection event. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a signi cant event.

  • Page 55: System General Events (Protection)

    7. Message Description Type Code Description Measures limit is reached, it is converted to a signi cant event. PROTECTION E306 NORMAL PV V EVENT PV generation mode is stopped by the protection event. Wait until the event message disappears. After the event message is removed, it automatically returns to normal.

  • Page 56: Bms General Events

    7. Message Description Type Code Description Measures message is removed, it automatically returns to normal. [Table 7-6: System general events protection list] 7.2.6 BMS General Events Type Code Description Measures WARNING E501 OVER VOLTAGE When the maximum cell voltage PROTECTION-CELL is above Warning level.

  • Page 57: Ems/Communication Events

    7. Message Description Type Code Description Measures WARNING E507 UNDER TEMPERATURE. When the minimum cell temperature is below Warning PROTECTION-CELL level. Automatically returns to normal when the minimum cell temperature goes above the limit value. PROTECTION E508 UNDER TEMPERATURE. When the minimum cell temperature is below Protection PROTECTION-CELL level, thus terminating the...

  • Page 58: Single Fault Events

    7. Message Description Type Code Description Measures WARNING E602 ETHERNET EVENT Disconnect and reconnect the LAN. Turn o and restart the Router. Make sure that the DHCP server function of Router is activated. Turn o and restart the system. WARNING E603 ENERGY METER Make sure that the Meter device...

  • Page 59: Signi Cant Events

    7. Message Description Type Code Description Measures system event is settled. E706 RCMU (Residual Current Turn o system power when the Monitoring Unit) FAULT leakage current level is above standard level. Check the leakage current level, then restart or turn o to get back to the below standard level.

  • Page 60: Table 7-10: Signi Cant Events List]

    7. Message Description immediately. E903 SINGLE FAULT EVENT The protection device against hazards has a defect or a fault that can cause a hazard has occurred. Contact the installer immediately. E904 CONTINUOUSLY 3 When INVERTER FAULT occurs TIMES INVERTER FAULT three consecutive times, INVERTER HARD FAIL is considered to be occurred to...

  • Page 61: Arrangement Of Terms

    8. Arrangement of Terms 8. Arrangement of Terms Chapter 1 RES / Q.HOME+ Residential Energy Storage Chapter 2 Li-Ion Battery Li-Ion Battery Photo voltaic Single phase A type of phase in electricity Distribution Box A box containing AC, DC ON-OFF switches for electricity distribution Alternating Current Direct Current...

  • Page 62: Contact

    9. Contact 9. Contact For technical problems or inquiries for use, please contact the installation company. To receive customer support, the following information is required. 1. Product type: ELSR362-00002 2. Serial Number: AR00460036Z1********A 3. PV module type and con guration 4.
  • Page 64 Authorized Distributor : HANWHA Q CELLS GMBH Sonnenallee 17-21 06766 Bitterfeld-Wolfen Germany Manufacturer and Warranty Provider : Hansol Technics Co., Ltd. 55 Hansam-ro, Deoksan-myeon, 27850 JINCHEON-GUN, Chungcheongbuk-do SOUTH KOREA United Kingdom (Eng) 06/2017 Rev01...

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