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Ariel Gen III
User and
Installation
Guide
CB-3304/CB-3308
Ver. 5
March 10, 2019
i

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Summary of Contents for FLIR Ariel Gen IIICB-3308

  • Page 1 Ariel Gen III User and Installation Guide CB-3304/CB-3308 Ver. 5 March 10, 2019...
  • Page 2 © 2019 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc.
  • Page 3 Ver 0.4 January 2019 Camera License for Basic Video Analytics Ver 0.4a February 2019 Access Technical Specs from FLIR Website Ver. 5 March 10, 2019 BVA License must be reloaded after full Factory Reset CB-3304/CB-3308 User and Installation Guide March 10, 2019...
  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1. Document Scope and Purpose ..................1 Accessing Camera Information from the Web ............5 2. Introduction ........................6 Features ....................... 7 Hardware Description ..................... 8 System Requirements .................... 8 3. Installation ........................9 Package Contents ....................
  • Page 5 Table of Contents Table of Contents 5.3.1.4 Network ............................ 43 5.3.1.4.1 General ..........................43 5.3.1.4.2 FTP Server ........................45 5.3.1.4.3 RTSP ..........................46 5.3.1.4.4 SNMP ..........................48 5.3.1.4.5 802.1X ..........................49 5.3.1.4.6 IP Filter ..........................51 5.3.1.4.7 DDNS ..........................51 5.3.1.4.8 LDAP ..........................
  • Page 6 Table of Contents Table of Contents 5.3.1.6.8.1 Counting ........................78 5.3.1.6.8.2 Border Line ........................79 5.3.1.6.8.3 Loitering ........................82 5.3.1.6.8.4 Area Protection ......................84 5.3.1.6.8.5 Object Removal ......................85 5.3.1.6.8.6 Object Dropped ......................86 5.3.1.6.8.7 Advanced Options ....................... 88 5.3.1.6.8.8 Analytics Actions ......................
  • Page 7: Document Scope And Purpose

    Disclaimer Avis de non-responsabilité Users of FLIR products accept full Il incombe aux utilisateurs des produits FLIR de vérifier responsibility for ensuring the suitability and que ces produits sont adaptés et d'étudier le rôle des considering the role of the product detection capacités et limites de détection du produit appliqués...
  • Page 8 A Tip is information and best practices that are useful or provide some benefit for installation and use of FLIR products. Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits FLIR. General Cautions and Warnings Précautions et avertissements d'ordre général...
  • Page 9 Document Scope and Purpose Caution: · The unit’s cover is an essential part of the product. Do not open or remove it. · Never operate the unit without the cover in place. Operating the unit without the cover poses a risk of fire and shock hazards ·...
  • Page 10 Document Scope and Purpose Caution: · Do not drop the camera or subject it to physical shock. · Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
  • Page 11: Accessing Camera Information From The Web

    When finished with the physical installation, complete the second phase of installation, which is the setup and configuration of the unit. Accessing Camera Information from the Web You will find the latest information, versions of documentation and releases of software on the FLIR website. CB-3304/CB-3308 User and Installation Guide...
  • Page 12: Introduction

    Introduction 2 Introduction This User and Installation Guide is intended to help you physically install, configure settings for, and operate the CB-330x indoor/outdoor bullet IP camera. The CB-330x camera family includes three models: · CB-3304-11-I · CB-3304-21-I · CB-3308-11-I (all models include lens control) The units feature the following sensor and motorized varifocal lenses: CB-3304-11-I CB-3304-21-I...
  • Page 13: Features

    Introduction Features (CB-3304-11-I) (CB-3304-21-I) (CB-3308-11-I) Sensor · · · 1/2.9" BSI CMOS 1/2.9" BSI CMOS 1/2.5" BSI CMOS Resolutions: · · · Single-stream: 4MP/30fps Single- stream: 4MP/30fps Single-stream: 8MP/30fps · · · Dual-stream: 4MP/28fps + Dual-stream: 4MP/28fps + Dual-stream: 8MP/15fps + 720p/28fps 720p/28fps 720p/15fps...
  • Page 14: Hardware Description

    Introduction Hardware Description The camera includes a built-in microphone and IR LEDs for true day/night operation. The CB-330x-01-I camera includes a built-in system cable that includes an RJ-45 Ethernet jack and two (2) two-wire leads (one alarm-in and one alarm-out connection). The cable includes an LED that flashes green to indicate power on and network activity.
  • Page 15: Installation

    Installation 3 Installation This section describes how to install and connect the unit. It includes the following topics: · Package Contents · Pre-Installation Checklist · Powering the Camera · Inserting and Configuring the microSD card · Mounting the Camera · Connecting the Camera to the Network ·...
  • Page 16: Powering The Camera

    Installation Caution: To avoid damage from overheating or unit failure, assure that there is sufficient temperature regulation to support the unit’s requirements (cooling/heating). Operating temperature should be kept in the range -40° to 50°C (-40° to 122°F), with no more than 90% non-condensing humidity.
  • Page 17 Installation Caution: 1. This product must be connected only to a PoE network. 2. The PoE supply’s rated output is 48VDC, 0.2A. 3. If the camera is installed for outdoor use, the PoE supply must be installed with proper weatherproofing. 4.
  • Page 18: Inserting And Configuring The Microsd Card

    Installation Inserting and Configuring the microSD Card A microSD card (not supplied) must be inserted in the camera in order to locally store a snapshot or recording triggered by an event. The microSD card slot is located on a printed circuit board inside the camera housing.
  • Page 19: Mounting The Camera

    Installation Mounting the Camera Mount the camera at the site according to your surveillance requirements. Note: If mounting the camera on a Mounting Accessory (Pole Mount, Corner Mount, etc.,) consult the Mounting Instructions for the relevant item. To mount the camera 1.
  • Page 20: Connecting The Camera To The Network

    If there is a DHCP server on the network, it is recommended to use FLIR’s Discovery Network Assistant (DNA) utility to search for and change the camera’s initial IP address. If there is no DHCP server on the network, the camera will initialize with the default IP (192.168.0.250).
  • Page 21: Setting Up For Configuring The Camera

    The units may then be configured via the web interface. If FLIR’s Latitude VMS is being used, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.
  • Page 22: Configuring The Unit's Initial Ip Address

    Setting up for Configuring the Camera Configuring the Unit’s Initial IP Address Use the FLIR DNA utility to discover the unit on the network and to set the unit’s initial IP address. · If the camera is located on a network that uses a DHCP server, or is managed by FLIR’s Horizon or Meridian VMS and is configured as a DHCP server, configure the camera with DHCP-enabled.
  • Page 23 Setting up for Configuring the Camera 3. Select the unit in the Discover List and click on it to open the camera's Login window. Login Window 4. If the camera cannot connect to a DHCP server, the unit initializes with the default IP address (192.168.0.250).
  • Page 24 Setting up for Configuring the Camera a. Click View downloads. The View Downloads screen opens. View Downloads Screen b. Right-click on the ArielPlayer.msi file. Run Anyway Option c. Select “Run anyway”. The normal installation process starts. 8. Follow the instructions in Appendix 10.5 for installing the Player.
  • Page 25: Configuring Communication Settings

    Setting up for Configuring the Camera 2. Run the dna.exe file by clicking the icon. The DNA application opens and the device is displayed in the DNA Discovery window. See Figure: DNA Discovery Window. 3. Select the unit by right-clicking it. The DNA - Assign IP window is displayed. DNA Assign IP - Use DHCP Screen 4.
  • Page 26 Setting up for Configuring the Camera 5. To continue, click Allow Access. Latitude users should consult the Latitude Installation Instructions on disabling the Windows Firewall. Windows Firewall Screen 6. Click Assign IP. All the discovered IP devices will be listed in the page, as shown in the figure below.
  • Page 27 Setting up for Configuring the Camera Tip: Record the camera’s MAC address for future reference. 8. To change the IP address, do one of the following: a. For DHCP (not supported by Latitude): Select Use DHCP. Do not use for Latitude. Click Update and wait for status.
  • Page 28 Setting up for Configuring the Camera 9. Right-click and select Web to directly access the camera via a web browser. The web browser opens on the unit’s Login dialog box. Login Dialog Box 10. Log into the unit with the default user name admin and password admin. Note: 1.
  • Page 29 If the password is changed and the Latitude AdminCenter Discovery feature is in use, deselect all other proprietary types. Select FLIR Core Product Line as the Unit Type so that the new password can be configured in the Discovery > Add Unit Manually setting.
  • Page 30 Setting up for Configuring the Camera 12. Install the web player. Note: If you have previously installed a web player application on the PC, you should delete the existing web player from the PC before accessing the camera. CB-3304/CB-3308 User and Installation Guide March 10, 2019...
  • Page 31: Configuration And Operation

    In this chapter, information about main page introduction, system related settings and camera settings are described in detail. Additionally, if FLIR’s Latitude VMS is used, many of the configurations and features of FLIR’s VMS provide configuration and automation of the camera.
  • Page 32 Configuration and Operation 7. Configure camera settings after setting the unit's IP address. Live View Screen with Callouts on Internet Explorer Browser The following information is displayed in the upper right corner of the GUI: · Language Bar – Select the language for the web interface: English, Arabic, Czech, Simplified Chinese, Traditional Chinese, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, or Spanish.
  • Page 33: Live View

    Configuration and Operation Item Description Display, or press the ESC key on your keyboard. Displayed only with Internet Explorer browser. The button indicates the recording status: red when recording is On Manual recording gray when recording is Off . Displayed only with Internet Explorer button browser.
  • Page 34: Recording

    Configuration and Operation 2. Click one of the buttons listed above for the desired action from the Live View toolbar. The following topics are covered below: · · · Recording Capturing a Picture Viewing Live Video from a Media Player 5.2.1 Recording Manual recordings (which are triggered from the Live View screen) are stored on the PC.
  • Page 35: Capturing A Picture

    Configuration and Operation 5.2.2 Capturing a Picture It is possible to capture a picture as a snapshot in Live View mode and save it on your PC as a .jpeg or .png file image. Note: In order to save snapshots on your PC, Internet Explorer should be run as Administrator. To capture a snapshot in Live View mode 1.
  • Page 36 Configuration and Operation To view a media stream with VLC 1. Open VLC. 2. From the Media tab, select Open Network Stream. The Open Media screen is displayed. VLC Open Media Screen 3. In the Network tab, enter the URL for the stream in the address bar: ·...
  • Page 37: Basic Video Analytics

    Configuration and Operation 4. Click Play. The video stream is displayed in the media player. If available, audio will also be streamed. Media Player Screen 5.2.4 Basic Video Analytics Notes: 1. When Motion Detection is configured, Basic Video Analytics is disabled. 2.
  • Page 38: Settings

    Configuration and Operation Counting Border Line Loitering Area Protection Object Removal Object Dropped When "Draw Analytics Overlay" is checked, it will show the configured drawing for that rule. The rule cannot be edited from the Live page. In order to edit the configuration, the user must navigate to Settings >...
  • Page 39: System Tab

    Configuration and Operation 5.3.1 System Tab The System tab is used for configuring essential system settings. Click the System tab to expand the menu. System Menu (Default - No Camera Analytics License installed) System Menu - (Camera Analytics License installed) Click the link to open the tabs for the various functions: Lens Control Basic...
  • Page 40: Lens Control

    Configuration and Operation 5.3.1.1 Lens Control The Lens Control screen enables control of the lens zoom and focus functions. Figure 36: CM-330X-11-I Lens Control Screen To set the zoom control 1. In the Zoom Control section, move the slider to the desired zoom between Wide (1.00) to Tele (3.00).
  • Page 41: Basic Configuration

    Configuration and Operation To manually set the focus 3. In the Focus Control section, move the slider to the desired focus between Far (1) to Near (100). 4. From the Step drop-down list, select the number of steps to set the focus: 1, 2, 4, 8, 16, 32, 64, or 128.
  • Page 42: Audio

    Configuration and Operation a. Enter the following details in the NTP Setting section: · Enable – From the drop-down list, select Manual to set the NTP server manually, or From DHCP Server to set the time according to the network DHCP server. ·...
  • Page 43: Basic Operations

    Configuration and Operation To update system firmware 1. Click Browse to locate the firmware file. Note: The folder includes a checksum file, which can be used to check file validity using the checksum validation software of your choice 2. Select the file. The file name is displayed (for example, Cx-3308-x1-I_20181012.bin). 3.
  • Page 44 Configuration and Operation Click Reboot to save configured settings. Click Partial factory defaults to restore factory defaults, but retain network settings (IP address, netmask address, and gateway address), TV format, and image rotation settings. Click Full factory defaults to restore factory defaults, including original network settings. Caution: Selecting Full factory defaults causes the camera to lose all network settings.
  • Page 45: Osd

    Configuration and Operation 5. Enter your login credentials. The camera’s home page opens. To restore full factory defaults 1. Click Full factory defaults. The camera reboots. After the reboot finishes, a popup window opens with the message “Rebooting complete”. Note: Since the unit’s IP address might change when restoring full factory defaults, it is recommended to use DNA to discover the unit after rebooting.
  • Page 46 Configuration and Operation To configure OSD settings 1. Select Basic Configuration > OSD. The OSD screen is displayed. OSD Screen 2. In the Basic Settings section, configure the following settings for OSD-1 and OSD-2: · Enable – From the drop-down list, select one of the following: ·...
  • Page 47: User Accounts

    Configuration and Operation · Location X – Move the slider from 1 to 10 to set the location on the screen for the OSD. The default setting is 1. · Location Y – Move the slider from 1 to 10 to set the location on the screen for the OSD. The default setting is 1.
  • Page 48 Configuration and Operation 2. For security reasons, enter a new User Name and /or Password. The default User Name is admin and the default Password is admin. See the next section for conventions regarding the User Name and Password. 3. Click Save. To add a new operator or user 1.
  • Page 49: Network

    Configuration and Operation 5.3.1.4 Network The Network tab includes the following screens: General Server RTSP SNMP 802.1X IP Filter DDNS LDAP 5.3.1.4.1 General The General screen is used for configuring most network settings. Network > General Screen To configure basic settings 1.
  • Page 50 Configuration and Operation 2. Click View to view current network settings. The Internet Explorer Basic Settings dialog box opens, displaying network interface information, including Ethernet connection speed, Ethernet NIC MAC address, unit IP address, multicast address, and subnet mask. In the case of an IPv6 connection, the IPv6 address and IPv6 DNS address also are displayed.
  • Page 51: Ftp Server

    Configuration and Operation To configure the Wire Setting 1. In the Wire Setting section, from the Speed & Duplex drop-down list, select one of the following: · 10 Mbps Half Duplex · 10 Mbps Full Duplex · 100 Mbps Half Duplex ·...
  • Page 52: Rtsp

    Configuration and Operation To access the FTP server 1. From the Enable drop-down list, select ON. The default is OFF. Network > FTP Screen 2. Click Save. Note: Even when set to Off, recordings and snapshots will still be stored in the camera’s microSD card.
  • Page 53 Configuration and Operation To configure basic settings 1. In the Login ID text box, enter your Login ID number. Note: It is recommended, but not necessary, to enable authentication in order to use RTSP. 2. From the Authentication drop-down list, select ON to encrypt the transmission. The default is OFF. 3.
  • Page 54: Snmp

    Configuration and Operation 5.3.1.4.4 SNMP The SNMP screen enables the network management system to use the Simple Network Management Protocol (SNMP) to remotely monitor and manage the camera. Select one of the following SNMP versions: SNMP v1, SNMP v2c, or SNMP v3. Network >...
  • Page 55 Configuration and Operation To use traps 1. In the Trap section, from the Mode drop-down list, select V1, V2C, V3, or OFF, according to the SNMP version that you select above. The default is OFF. 2. From the Heartbeat drop-down list, select ON or OFF. The default is OFF. When selected, this enables you to ping the VMS.
  • Page 56 Configuration and Operation To enable EAP-TTLS 1. Select EAP-TTLS. The Basic Settings screen opens. EAP-TTLS Screen 2. From the Inner Authentication drop-down list, select one of the following protocols: CHAP, EAP-MSCHAPV2, MD5, MSCHAP, MSCHAPV2, or PAP. 3. Enter the User Name and Password in the respective text box. 4.
  • Page 57: Ip Filter

    Configuration and Operation 5.3.1.4.6 IP Filter The IP Filter screen is used for restricting access to the camera by allowing or denying specific IP addresses. It is possible to filter up to 10 IP addresses. The options are Allow, Deny, or NONE (default). Network >...
  • Page 58: Ldap

    Configuration and Operation 4. If you are using FreeDNS, the Hash text box also is displayed. Enter the Hash value, which is a hash of your user name and password. It is available from http://freedns.afraid.org. 5. Click Save. 5.3.1.4.8 LDAP The LDAP screen is used for configuring use of the Lightweight Directory Access Protocol, an industry- standard protocol for accessing and maintaining distributed directory information services over an IP network.
  • Page 59: Ssl

    Configuration and Operation 5.3.1.4.9 SSL The SSL screen is used for configuring the Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocol, which protects camera settings and username/password information. SSL/TLS is used, in turn, by the HTTPS protocol for allowing secure IP connections between the camera and a web browser over HTTP.
  • Page 60 Configuration and Operation 2. Enter the following information in the appropriate field. A definition of each of the required fields follows. · Country Code – Enter a two-letter combination code to indicate the specific country in which the certificate will be used. For instance, type “US” to indicate United States. ·...
  • Page 61 Configuration and Operation To upload a certificate 1. From the Method drop-down list, select Upload Certificate. The Upload Certificate screen is displayed. Upload Certificate Screen 2. Do one of the following: · To locate and upload a self-signed certificate, click Upload Certificate > Browse.
  • Page 62: Events Source

    Configuration and Operation 5.3.1.5 Events Source The Events Source tab is used for configuring general settings related to event notification. It includes the following screens: Alarm Audio Motion Network Schedule Tampering Day/Night 5.3.1.5.1 Alarm The Events Source > Alarm screen is used for enabling an alarm when an event occurs and for defining actions when an alarm occurs.
  • Page 63 Configuration and Operation To Enable an alarm 1. Select the Enable checkbox. By default, Enable is not checked. To Select the type of alarm 1. From the Type drop-down list, select Normally Open or Normally Closed. To Define the method to store a snapshot 1.
  • Page 64 Configuration and Operation Arming Schedule Setting Edit Screen In the Start Time column, enter the time(s) and day(s) you want to trigger an action. In the End Time column, enter the time(s) and day(s) you want to stop the action. Select the Action checkbox if you want to enable the action at these times.
  • Page 65: Audio

    Configuration and Operation 5.3.1.5.2 Audio The Events Source > Audio screen is used for setting the audio threshold level of the audio input. An audio event is created when the Sound Intensity Threshold is exceeded. A number of actions can be taken, including: ·...
  • Page 66: Motion

    Configuration and Operation Setting a low threshold (for example, 25) means that the camera is more sensitive to noise, which results in more alerts (displayed in red). The setting depends on the situation and environment. If the scene is located in a quiet place, it is possible to use lower threshold. A noisy location requires a higher threshold. When selecting Record to Edge, the recording includes the audio track.
  • Page 67: Network

    Configuration and Operation Events Source > Motion Screen Note: If the camera is attached to Latitude, motion detection configuration should be done from Latitude Admin Center, not from the web interface. To enable motion settings 1. Click Enable. By default, Enable is not checked. 2.
  • Page 68: Schedule

    Configuration and Operation · Displaying text on-screen if the network connection is lost or if there is a network conflict Events Source > Network Screen To enable notifications 1. Select Enable. By default, Enable is not checked. 2. Click Save. To start recording 1.
  • Page 69: Tampering

    Configuration and Operation Events Source > Schedule Screen To set a trigger interval 1. Select Enable. By default, Enable is not checked. 2. Move the Trigger Interval slider from 1 to 3600 seconds. The default setting is 10 seconds. See relevant instructions in the Alarm section for the following actions: Store a snapshot, Record the event on the...
  • Page 70: Day/Night

    Configuration and Operation Events Source > Tampering Screen To enable tamper detection 1. Select Enable. By default, Enable is not checked. 2. From the Sensitivity drop-down list, select High, Medium, or Low. See relevant instructions in the Alarm section for the following actions: Store a snapshot, Record the event on the...
  • Page 71 Configuration and Operation Events Source > Day/Night Screen To enable Day/Night detection 1. Select Enable. By default, Enable is not checked. 2. From the Type drop-down list, select Day -> Night, Night -> Day or Day <-> Night a. Day -> Night = Configured event triggers when camera detects change from daytime to nighttime.
  • Page 72: Events Handler

    Configuration and Operation 5.3.1.6 Events Handler The Events Handler tab is used for configuring settings for the various methods used for event notification. The tab includes the following screens: Email Recording Settings SD Card Snapshot Sound 5.3.1.6.1 Email It is possible to send notifications to up to 10 email addresses. Note: Before configuring email settings, check that: ·...
  • Page 73: Alarm Out

    Configuration and Operation 2. In the Basic Settings area, configure the following settings: a. Authentication – From the drop-down list, select one of the following authentication methods: · No_Auth – No email authentication method is used. This is the default setting. ·...
  • Page 74: Ftp

    Configuration and Operation · Normal – When this is selected, a new field (Post Duration) is displayed. The Post Duration time determines the length of time that the alarm is triggered. It can be set to Infinite (the alarm is active until deactivated) or set to 5, 10, 15, or 30 seconds.
  • Page 75: Recording Settings

    Configuration and Operation 5.3.1.6.4 Recording Settings The Recording Settings screen is used to configure recording settings. Events Handler > Recording Settings > One Shot Screen Note: In order to record, at least one stream must be set to H.264. To configure recording settings 1.
  • Page 76: Sd Card

    Configuration and Operation 5.3.1.6.5 SD Card If the user wishes to store video clips and/or snapshots locally, an microSD card (Min 4GB, max 128GB, formatted as a single partition) must be provided. (Not supplied with the camera.) The SD Card screen is used for configuring the microSD card. The card status is displayed in the Mount Status row.
  • Page 77: Basic Video Analytics

    Configuration and Operation proceed if he has not left the scene. The file will be played when the audio is enabled on the Sound screen and the triggering event occurs. Sound Screen 5.3.1.6.8 Basic Video Analytics The Basic Video Analytics tab is used for configuring settings related to this functionality. The CB-330x camera offers a wide variety of analytic rules that can be used in various ways.
  • Page 78: Initial Settings

    Configuration and Operation Rule Purpose Usage Example Object Dropped Detect objects being A single defined area Securing public areas, introduced to the scene such as transportation hubs, against suspicious objects The following topics are covered below: · · · General Guidelines Rule-based Settings Advanced Options ·...
  • Page 79 Configuration and Operation Note: This section appears on every Analytic rules page and is linked between all rule. i.e. setting and changing this setting for any rule, will update those settings to all rules. The setup process includes two simple steps: ·...
  • Page 80: Basic Video Analytics Camera License

    If a Full Factory Reset is performed, the license must be reloaded. 5.3.1.6.8.3 Providing cameras with Basic Video Analytics Licenses Camera Licenses are provided by FLIR Operations. For assistance in obtaining the licenses, please contact your Integrator or your FLIR representative. CB-3304/CB-3308 User and Installation Guide March 10, 2019...
  • Page 81: Camera Distribution

    Configuration and Operation 1. For Cameras that the User already owns: a. User sends a Purchase Order for license activation to FLIR Operations with a spreadsheet listing Serial Number and MAC address of all units. b. FLIR operations creates the individual licenses and sends them back in a .zip file.
  • Page 82: Detection Ranges

    Configuration and Operation An urban area can present a set of difficult challenges to providing accurate detections. These include irregular lighting conditions and buildings, high density of people and animals, and movement around the clock. Placing the camera in an ideal location may not be possible due to legal or privacy concerns. These factors need to be taken into account when determining the coverage and the analytic rule that is used.
  • Page 83: Mounting And Lighting

    Configuration and Operation 2. Due to lens distortion, better detections will occur for objects in the center of the picture, compared with the edges of the scene. 3. The larger the size of the object, the earlier the detection. 4. The scene and camera mounting may affect the accuracy of detections. For example, a camera with a very limited field of view may have poor detections.
  • Page 84: Counting

    Configuration and Operation The Video Analytics > Counting screen is used for configuring the people counting analytic capability. This page allows you to: · Configure up to 3 directional lines used for people counting · Reset Max and Min Object size ·...
  • Page 85: Border Line

    Configuration and Operation The Basic Settings section shows which lines are currently being used and the count of people or object that have passed based on the configured rule. Reset Counting Clicking Reset Counting will set the count back to 0. See the following sections for more information on Advanced options and Analytics actions (completion of rule configuration) Advanced Options...
  • Page 86 Configuration and Operation Pressing the Add Line button the user can draw a line in the desired area of the camera view. Pressing the Remove Line button the user can remove the currently selected line. Pressing the Direction button the user can change the direction by which they want to detect people moving.
  • Page 87 Configuration and Operation Combine Rule When Combine Rule is enabled, the user has the ability to combine multiple border lines configured in the rule. The User has the ability to choose the relevant colors associated with the specific rules they would like to combine.
  • Page 88: Loitering

    Configuration and Operation See the following sections for more information on Advanced options and Analytics actions (completion of rule configuration) Advanced Options Analytics Actions The Video Analytics > Loitering screen is used for configuring the loitering analytic capability. This page allows you to: ·...
  • Page 89 Configuration and Operation · Reset Max and Min Object size · Define Loitering Time · Configure advanced settings, including sensitivity, area masking, reset scene and arming schedule · Analytics actions Use the Loitering rule to monitor an area with relative light traffic, but in which an extended stay is prohibited.
  • Page 90: Area Protection

    Configuration and Operation Advanced Options Analytics Actions The Video Analytics > Area Protection screen is used for configuring the area detection analytic capability. This page allows you to: · Configure a detection area using 3 to 8 points · Specify directional preference to detect people leaving or entering desired area ·...
  • Page 91: Object Removal

    Configuration and Operation Basic Settings: For general "Basic Settings" see Basic Settings See the following sections for more information on Advanced options and Analytics actions (completion of rule configuration) Advanced Options Analytics Actions The Video Analytics > Object Removal screen is used for configuring the object removal detection analytic capability.
  • Page 92: Object Dropped

    Configuration and Operation Clicking on the button for each zone, will allow the user to draw the box according to that zone (identified by the color). Basic Settings: For general "Basic Settings" see Basic Settings Removal Duration This section is used to configure the duration that an object had removed from a defined region in order for a rule to be triggered.
  • Page 93 Configuration and Operation On the initial setup step, set minimum and maximum object sizes that correspond to the potential threat (smaller than people). Draw a shape using up to 8 points to cover the protected area. The minimum duration in region ranges between 5 and 900 seconds – use a reasonable value to avoid false alarms. Once the rule has been defined, do not disturb the scene for about 30 seconds to a minute.
  • Page 94: Advanced Options

    Configuration and Operation Note: The Advanced options section for Border Line includes an extra feature called "Combine Rule". More more information, please navigate to: Combine Rule Advanced Control; Sensitivity Clicking the button will allow the user to change the sensitivity settings (Default = Medium). The available options are: ·...
  • Page 95 Configuration and Operation Up to 3 masks can be configured, one is enabled by default. The user sets the mask by clicking on the camera view and making 3-8 points which can be moved and reshaped to mask the desired area. Clicking the button will clear the configured mask of the currently selected mask.
  • Page 96: Analytics Actions

    Configuration and Operation 6. Click Apply. The times for the schedule are displayed in orange in the Arming Schedule Setting section. To continue with the configuration of video analytics, click Next to arrive at the Analytics Actions page The Analytics Actions page is used to set event handlers to take place up an analytics alarm. Hold Count Hold count determines the amount of people that need to pass by in order to register as a "count".
  • Page 97: Analytics Troubleshooting

    Configuration and Operation To define the method to store a snapshot 1. In the Snapshot section, select the Store on Edge checkbox to store a snapshot on the camera’s microSD card. By default, it is not checked. 2. In the Snapshot section, select the Store to FTP checkbox to store a snapshot on a remote FTP site.
  • Page 98 Configuration and Operation Analytics Debug - Live View 2. Foreground – displays the raw motion data in the scene. This data is processed by the video analytics algorithms to identify and construct objects. By viewing the raw data, the user can visually compare what is going on with the scene and the motion that the camera is registering.
  • Page 99: Streaming Tab

    Configuration and Operation Analytics Debug - Foreground View 5.3.2 Streaming Tab The Streaming tab is used for configuring video settings, privacy zones, and region of interest settings. CB-3304/CB-3308 User and Installation Guide March 10, 2019...
  • Page 100: Video Settings

    Configuration and Operation 5.3.2.1 Video Settings The CB-330x camera supports three simultaneous streams with H.265, H.264 or MJPEG compression. The Video Settings screen is used for configuring the streams and such video parameters as resolution; video compression type and related settings; quality of service; and frame rate. Additional settings are available when using H.265 and H.264 compression.
  • Page 101 Configuration and Operation NTSC 2560 x 1440 (25 fps) 2560 x 1440 (30 fps) 1920 x 1080 (25 fps) 1920 x 1080 (30 fps) 1280 x 720 (25 fps) 1280 x 720 (30 fps) 720 x 576 (25 fps) 720 x 480 (30 fps) H.265/H.264 + H.265/H.264/MJPEG (NTSC) Stream1 Stream2...
  • Page 102 Configuration and Operation H.265/H.264 + H.265/H.264/MJPEG (PAL) Stream1 Stream2 1920 x 1080 (15 fps @ H.264/H.265/MJPEG) 2560 x 1440 (15 fps @ H.264/H.265) 1280 x 720 (15 fps @ H.264/H.265/MJPEG) 720 x 576 (15 fps @ H.264/H.265/MJPEG) 2560 x 1440 (25 fps @ H.264/H.265) 720 x 576 (25 fps @ H.264/H.265/MJPEG) 1280 x 720 (25 fps @ H.264/H.265/MJPEG) 1920 x 1080 (25 fps @ H.264/H.265/MJPEG)
  • Page 103: Cb-3308 Video Resolutions

    Configuration and Operation H.265/H.264 + H.265/H.264/MJPEG + H.265/H.264/MJPEG (PAL) Stream1 Stream2 Stream3 1280 x 720 (15 fps @ H.264/H.265/MJPEG) 1920 x 1080 720 x 576 (15 fps @ H.264/H.265/MJPEG) (15 fps @ H.264/H.265/MJPEG) 2560 x 1440 1280 x 720 (15 fps @ H.264/H.265) (15 fps @ H.264/H.265/MJPEG) 1280 x 720 (15 fps @ H.264/H.265/MJPEG)
  • Page 104 Configuration and Operation H.265/H.264-Only NTSC 3840 x 2160 (25 fps) 3840 x 2160 (30 fps) 1920 x 1080 (50 fps) 1920 x 1080 (60 fps) 1920 x 1080 (25 fps) 1920 x 1080 (30 fps) 1280 x 720 (25 fps) 1280 x 720 (30 fps) 720 x 576 (25 fps) 720 x 480 (30 fps)
  • Page 105 Configuration and Operation H.265/H.264/MJPEG + H.265/H.264/MJPEG (PAL) Stream1 Stream2 1920 x 1080 (15 fps @ H.264/H.265/MJPEG) 3840 x 2160 (15 fps @ H.264/H.265) 1280 x 720 (15 fps @ H.264/H.265/MJPEG) 720 x 576 (15 fps @ H.264/H.265/MJPEG) 3840 x 2160 (25 fps @ H.264/H.265) 720 x 576 (25 fps @ H.264/H.265/MJPEG) 1280 x 720 (25 fps @ H.264/H.265/MJPEG) 1920 x 1080 (50 fps @ H.264/H.265/MJPEG)
  • Page 106 Configuration and Operation H.265/H.264/MJPEG + H.265/H.264/MJPEG + H.265/H.264/MJPEG (NTSC) Stream1 Stream2 Stream3 1280 x 720 (15 fps @ H.264/H.265/MJPEG) 1920 x 1080 (15 fps @ H.264/H.265/MJPEG) 720 x 480 (15 fps @ H.264/H.265/MJPEG) 3840 x 2160 1280 x 720 (15 fps @ H.264/H.265) (15 fps @ H.264/H.265/MJPEG) 1280 x 720 (15 fps @ H.264/H.265/MJPEG)
  • Page 107: Configuring Video Settings

    Configuration and Operation H.265/H.264/MJPEG+ H.265/H.264/MJPEG + H.265/H.264/MJPEG (PAL) Stream1 Stream2 Stream3 1280 x 720 (15 fps @ H.264/H.265/MJPEG) 1920 x 1080 720 x 576 (15 fps @ H.264/H.265/MJPEG) (15 fps @ H.264/H.265/MJPEG) 3840 x 2160 1280 x 720 (15 fps @ H.264/H.265) (15 fps @ H.264/H.265/MJPEG) 1280 x 720 (15 fps @ H.264/H.265/MJPEG)
  • Page 108 Configuration and Operation Note: Corridor mode does not operate with MJPEG compression. 3. In the Stream1 section, configure the following settings: a. From Resolution drop-down list, select the desired resolutions. The default is the highest resolution for each stream. b. From the Compression drop-down list, select H.264 or MJPEG according to the required image quality and storage limitations.
  • Page 109 Configuration and Operation ii. If you select MJPEG, the following fields are displayed: MJPEG Settings a. From the Quality Level drop-down list, select High, Mid, or Low. The default is Mid. High produces the highest image quality, but increases the file size. Low produces the lowest image quality and decreases the file size.
  • Page 110: Privacy Zone

    Configuration and Operation 5.3.2.2 Privacy Zone A privacy zone enables users to cover a specific portion of the screen for privacy reasons. Users can define up to 8 privacy zones. After setting up a privacy zone, in the live view screen a frame is displayed whose color, size and position can be customized according to users’...
  • Page 111: Camera Tab

    Configuration and Operation The image displayed within the ROI box can be displayed with higher quality than the image outside of the box. Overall bit rate is not affected by selecting regions of interest. Enhancing the video where the quality is very important consumes more bandwidth, but enables lowering image quality and bandwidth consumption on less important zones in the scene.
  • Page 112: Auto Shutter Mode

    Configuration and Operation 5.3.3.1.1 Auto Shutter Mode Auto Shutter mode opens the shutter completely. Shutter speed and the AGC circuit function automatically in cooperating with the iris to achieve a consistent exposure output. The exposure priority is given to the iris.
  • Page 113 Configuration and Operation Continue to configure the other settings in the Exposure section: · Exposure Value – This is a number that represents a combination of a camera's shutter speed and f-number, which brightens or darkens the scene accordingly. Select from the following options: -2, -5/3, -4/3, -1, -2/3, -1/3, 0, 1/3, 2/3, 1, 4/3, 5/3, or 2.
  • Page 114: Flickerless Mode

    Configuration and Operation · B/W – Select B/W (black and white) for nighttime operation. This activates IR mode by putting the camera into Night mode. · Time – Select Fast, Normal, or Slow to set the reaction time of the IRC filter. When set to Fast, the filter switches faster between Day and Night modes.
  • Page 115: Auto Iris Mode

    Configuration and Operation · 4K model ONLY - Enhanced Low Light Performance (ELLP) is check ed off by default, but can be enabled. When camera is set to 4K, ELLP enhances the image and sensitivity. It also k eeps cameras in color for longer before switching to black and white mode. Note: ELLP may not be used when the camera is set to record images on an SoE card.
  • Page 116 Configuration and Operation In the Exposure section, configure the following settings: · Max Shutter Speed – Select a suitable shutter speed according to the environmental luminance. The following table displays the options: Auto Iris Max Shutter Speed NTSC 1/6.25 1/7.5 1/12.5 1/15 1/25...
  • Page 117: Manual Mode

    Configuration and Operation · 4K model ONLY - Enhanced Low Light Performance (ELLP) is check ed off by default, but can be enabled. When camera is set to 4K, ELLP enhances the image and sensitivity. It also k eeps cameras in color for longer before switching to black and white mode. Note: ELLP may not be used when the camera is set to record images on an SoE card.
  • Page 118 Configuration and Operation Continue to configure the other settings in the Exposure section: · Shutter Speed – Select the shutter speed from the following options: Manual Shutter Speed NTSC NTSC 1/25 1/30 1/1000 1/1000 1/50 1/60 1/2500 1/2500 1/100 1/120 1/5000 1/5000 1/250...
  • Page 119: Shutter Wdr Mode

    Configuration and Operation 5.3.3.1.5 Shutter WDR Mode Shutter WDR mode is used to set a fixed exposure while other parameters can change. In this mode, the camera’s shutter speed works automatically to achieve a consistent video output level in scenes with high contrast or changing light issues.
  • Page 120: Picture Adjustment

    Configuration and Operation In the IR Control section, configure the following settings: · Mode – See the explanation in the Auto Mode section above. · LED Brightness – See the explanation in the Auto Mode section above. Click Reset if you want to return to factory default settings. 5.3.3.2 Picture Adjustment The Picture Adjustment screen enables you to configure picture quality, color and mirror flip settings.
  • Page 121 Configuration and Operation image. The higher the number, the deeper the color image (i.e., reds will be redder and blues will be bluer). The default is 0. · Hue – Set the image hue between -100 to 100, which provides the deepest hue.
  • Page 122: White Balance

    Configuration and Operation 5.3.3.3 White Balance The White Balance screen is used to create the best color rendition. To set the White Balance mode 1. From the Mode drop-down list, select one of the following options: · ATW – In ATW mode, color is continuously adjusted according to the color temperature of the scene illumination.
  • Page 123: Appendices

    Appendices 6 Appendices The following appendices are included in this section: · Technical Specifications · Internet Security Settings on Internet Explorer · Installing UPnP Settings on Internet Explorer · Deleting Temporary Internet Files on Internet Explorer · Installing and Deleting the Web Player ·...
  • Page 124: Technical Specifications

    Appendices Technical Specifications Internet Security Settings on Internet Explorer If the existing ActiveX certificate is old or invalid, the ActiveX installation may fail in systems that are not connected to the Internet, which therefore cannot update their security certificates. In this case, the relevant ActiveX Setup.exe file must be run.
  • Page 125 Appendices Configuring ActiveX Controls and Plug-in Settings To create a custom level 1. Start Internet Explorer (IE). 2. From the Command Bar toolbar, select Tools and select Internet Options from the menu that appears. Command Bar Toolbar – Internet Options 3.
  • Page 126: Installing Upnp Settings On Internet Explorer

    Appendices Installing UPnP Settings on Internet Explorer Open the Desktop > Network window. Follow the instructions below to enable UPnP so that the camera can be discovered and displayed in Network locations under Other Devices: Control Panel > Network Window To enable UPnP discovery in Windows 7, 8, and 8.1 1.
  • Page 127 Appendices Note: Network discovery requires that the DNS Client, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host services are started, that network discovery is allowed to communicate through Windows Firewall, and that other firewalls are not interfering with network discovery. To enable UPnP discovery in Windows 10 1.
  • Page 128 Appendices To check that the UPnP Device Host services are running 1. Click (Start) and type in the Search box services.msc. The Services (Local) dialog box appears. Windows Services (Local) Dialog Box 2. In the Services (Local) dialog box, scroll down the list to UPnP Device Host and verify that it shows the status Started.
  • Page 129: Deleting Temporary Internet Files On Internet Explorer

    Appendices Deleting Temporary Internet Files on Internet Explorer To improve browser performance, it is recommended to clean up all of the temporary Internet files. To delete temporary Internet files 1. In Internet Explorer (IE), from the Command Bar toolbar, click Tools and select Internet Options from the menu that appears.
  • Page 130: Installing And Deleting The Web Player

    Appendices Installing and Deleting the Web Player The Web Player enables you to view the camera’s user interface. · The Web Player installs automatically with Edge, Chrome, and Firefox browsers. · If this is a first-time installation of the camera with Internet Explorer, the Web Player installation wizard opens after accessing the camera.
  • Page 131 Appendices 3. Click Next to install the Ariel Player plug-in on your PC. Ariel Player Setup Wizard Screen 2 Ariel Player Setup Wizard Screen 3 4. Click Close when the Installation Complete dialog box is displayed. Ariel Player Setup Wizard Screen 4 CB-3304/CB-3308 User and Installation Guide March 10, 2019...
  • Page 132 Appendices 5. Click Close. Ariel Player is displayed in the Programs and Features window. Programs and Features Window 6. Click Run on the second information bar that is displayed after the download has completed. Ariel Player Plug-in Download Completed Information Bar ·...
  • Page 133 Appendices 5. If prompted to confirm the Uninstall, click Yes. After deleting the previous player file, you must clear your computer’s cache memory. To delete an existing Web Player file on Windows 10 1. Click Start and select Control Panel. The Control Panel opens. 2.
  • Page 134 Appendices 2. From the Browsing History section, click Delete. The Delete Browsing History dialog box opens. Delete Browsing History Dialog Box 3. From the Delete Browsing History dialog box, check Preserve Favorites website data, Temporary Internet files and website files, Cook ies and website data, and Track ing Protection, ActiveX Filtering and Do Not Track .
  • Page 135: Network Settings

    Appendices Network Settings Following are the network protocols and ports used by the camera: Protocol Port Usage Uploading files to the FTP server HTTP Sending commands, requests, replies and notifications Using the secure socket protocols SSL/TLS over HTTP. HTTPS HTTPS must be enabled if your network uses SNMPv3.
  • Page 136: Troubleshooting

    Appendices Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem Possible Solution No network connection Hardware issues: · Check that the network is working and the unit is powered on. · Check that the network (Ethernet) cable is properly attached to the unit.
  • Page 137 Appendices Problem Possible Solution Cannot login to the · Check the login user ID of the user or admin. camera · Check the login password of the user or admin. No video image · Reset the browser security settings to the default value. displayed on the main ·...
  • Page 138: Acronyms And Abbreviations

    Appendices Acronyms and Abbreviations Abbreviation Description 802.1X Network Access Control Port-based authentication standard Advanced Encryption Standard Automatic Gain Control Data Encryption Standard DHCP Dynamic Host Control Protocol Extensible Authentication Protocol File Transfer Protocol H.264 Video Compression Standard HTTP Hypertext Transport Protocol HTTPS Hypertext Transport Protocol Secure Internet Protocol...
  • Page 139 FLIR Systems, Inc. 6769 Hollister Ave. Goleta, CA 93117 PH: +1 805.964.9797 PH: +1 877.773.3547 (Sales) PH: +1 888.747.3547 (Support) FX: +1 805.685.2711 www.flir.com/security Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 PH: +1 503.498.3547 FX: +1 503.498.3153...
  • Page 140 Index - F - Full Factory Reset - P - Partial Reset...

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