FLIR IP Series Instruction Manual
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FLIR IP Series Instruction Manual

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Instruction Manual

FLIR IP Series
Firmware v2.210

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Summary of Contents for FLIR IP Series

  • Page 1: Instruction Manual

    Instruction Manual FLIR IP Series Firmware v2.210...
  • Page 3 Instruction Manual FLIR IP Series #LX400038; r. 1.0/18537/18537; en-US...

  • Page 5: Table Of Contents

    Table of contents Overview ....................1 Web Configuration Setup ..............2 Supported Browsers..............2 Internet Explorer Setup ..............2 Safari Setup................2 Firefox Setup ................3 Google Chrome Setup ..............3 Live View ....................5 PTZ Control Panel (PTZ Cameras Only)........... 7 3.1.1 PTZ Controls..............
  • Page 6 Adding a Camera over the Local Network (LAN) ......59 Adding a Camera over the Internet using a DDNS Address ....60 Using FLIR Cloud™ Client for PC or Mac ..........63 Home Page ................63 Live View ................63 8.2.1...
  • Page 7 Table of contents 8.3.1 PTZ Presets..............67 8.3.2 PTZ Tours..............68 8.3.3 PTZ Pattern ..............69 8.3.4 PTZ Scan ..............70 8.3.5 PTZ Pan............... 70 Playback................. 70 Playback Controls ..............72 Downloading Video to your Computer Hard Drive......73 Alarm ..................74 Log ..................
  • Page 8 Table of contents 9.3.3 Live View Interface ............114 9.3.4 Controlling PTZ Cameras..........115 9.3.5 Viewing Snapshots and Videos with Local Files ....116 9.3.6 Using Playback Mode on iPhone ........117 9.3.7 Enabling Push Notifications ..........118 9.3.8 Using the Event List ............120 9.3.9 Using Favorites ............

  • Page 9: Overview

    Overview This manual covers the following topics related to your FLIR IP Series camera: • Web browser configuration interface: See 2 Web Configuration Setup, page 2. • Firmware upgrade tool: See 6 Firmware Upgrade Tool, page 55. • Central Management Software for PC / Mac: See 7 Connecting to Cameras with FLIR Cloud™...

  • Page 10: Web Configuration Setup

    Web Configuration Setup The camera includes a built-in web interface that can be accessed using a web browser. 2.1 Supported Browsers • Google Chrome™, Mozilla Firefox®, and Apple Safari® (via Webplugin) • Microsoft Internet Explorer® 8.0 or later, 32-bit version (via ActiveX®) 2.2 Internet Explorer Setup 1.

  • Page 11: Firefox Setup

    Web Configuration Setup 3. Enter the camera user name (default: admin) and password (default: admin) and click Login. Note If video from the camera does not appear after installation, quit Safari® by right-clicking on the Sa- fari® icon in the dock and then selecting Quit. Then restart Safari® and log back into your camera. 2.4 Firefox Setup 1.
  • Page 12 Web Configuration Setup 2. Click Please click here to download and install the plug-in. 3. The plug-in downloads automatically. When finished, double-click the plug-in in the downloads bar at the bottom of the browser window. 4. Enter the camera user name (default: admin) and password (default: admin) and click Login.

  • Page 13: Live View

    Live View Upon login, the web interface opens to the Live View. Note Some functions are not available on all IP camera models, based on the features available. 1. Stream/Protocol Select: Allows you to select the video stream and protocol used in Live View.
  • Page 14 Live View 2. Video Display Controls ( • Color Settings: Click to open color settings. 1. Brightness; 2. Contrast; 3. Hue; 4. Saturation • Original Size: Click to view the video in its original size. This depends on the resolution and if you are viewing the Main Stream or Sub Stream. •...

  • Page 15: Ptz Control Panel (Ptz Cameras Only)

    Live View 4. Live View Functions ( • Pen: Click the pen icon to activate the pen. Then, click-and-drag to draw lines overtop of the video display. Click the arrow beside the pen icon to select the pen color ( •...

  • Page 16: Ptz Controls

    Live View 3.1.1 PTZ Controls 1. Click the arrows to move the camera 2. Click middle button and then click and drag on the video to move the camera 3. Adjust the camera speed 4. Adjust the zoom 5. Adjust the focus 6.

  • Page 17: Pattern

    Live View 3. Click Goto to move the camera to the preset location. 3.1.4 Pattern You can use the pattern function to record a series of camera movements to recall later. To run a pattern: 1. Select Pattern from the dropdown menu under PTZ Function. 2.

  • Page 18: Tour

    Live View To start a pan: 1. Select Pan from the dropdown menu under PTZ Function. 2. Click Start to begin panning. 3.1.7 Tour Use tours to have the PTZ camera move automatically to several preset locations in a cycle. To start a tour: 1.

  • Page 19: Playback (Cameras With Microsd Only)

    Playback (Cameras with microSD only) Playback mode allows you to playback video from the camera’s SD / microSD card. Note Playback is only available if your camera supports on-board recording using an SD / microSD card. To playback video from the microSD card: 1.

  • Page 20: Playback Controls

    Playback (Cameras with microSD only) 3. Click a time to select it. 4. Click then to start playback. 4.1 Playback Controls 1. Play 2. Stop 3. Next frame 4. Slow 5. Fast 6. Mute 7. Volume 8. Select playback time 9.

  • Page 21: Backing Up Video Files

    Playback (Cameras with microSD only) 4.2 Backing up Video Files You can download video files to your computer hard drive. Video files are saved in (.dav) format. You can use the video player available from www.flirsecurity.com/pro to play back- up video files. To backup video files: 1.

  • Page 22: Setup

    Setup The Setup menus allow you to configure camera settings. 5.1 Camera The Camera tab allows you to set the camera’s video and image settings. 5.1.1 Settings The Settings menu allows you to configure the image sensor settings for the camera. As you make adjustments, the effects will be shown in the video display.
  • Page 23 Setup 2. Configure the following: • Brightness: Adjust the brightness of the image between 0 and 100. • Contrast: Adjust the contrast of the image between 0 and 100. • Saturation: Adjust the color saturation of the image between 0 and 100. •...
  • Page 24 Setup Example image for BLC setting • WDR (Wide Dynamic Range):The camera compensates for changes in bright- ness across the image to enhance the picture quality of both light and dark areas. Adjust the WDR level between 1 and 100. Example image for WDR setting •...

  • Page 25: Profile Management

    Setup • 3D NR: Select ON to enable 3D spatial noise reduction. Under 3D NR Level, click + / - or use the slider to set the noise reduction value. The higher the value, the greater the noise reduction. 3D noise reduction accomplishes the same process for moving objects as well, providing clearer images in low light conditions.

  • Page 26: Zoom And Focus (Motorized Lens Cameras Only)

    Setup To configure the condition profile: 1. Select one of the following options: • Normal: Camera will use the Normal profile at all times. • Full Time: Select the profile the camera will use at all times. • Schedule: Configure a schedule that the camera will use for Day (yellow) and Night (black) profiles.

  • Page 27: Video

    Setup • Zoom: Click + / - or use the slider to adjust the zoom level. • Focus: Click + / - or use the slider to adjust the focus. • Auto Focus: Click to have the camera automatically adjust the focus to the currently selected zoom level.

  • Page 28: Snapshot

    Setup 2. For the Main Stream and Sub Stream, configure the following: • Code Stream Type: For the Main Stream, select General to configure settings when motion is not detected or Motion to configure settings when motion is detected. • Encode Mode: Select the encoding type: H.264 (Main H.264 profile), H.264H (High Profile H.264), H.264B (Baseline H.264 profile), MJPEG.

  • Page 29: Overlay

    Setup To configure snapshots: 1. Configure the following: • Snapshot Type: Select General to configure snapshots taken using scheduled re- cording. Select Event to configure snapshots activated by alarms. • Image Size: The image size of snapshots is the same as the resolution for the stream selected.

  • Page 30: Privacy Masking

    Setup 4. Click Save to save changes. 5.1.7 Privacy Masking Configure privacy masks to hide certain parts of the camera image in video recordings. CAUTION Privacy masks block out parts of the camera image entirely and appear as black boxes in recordings. To configure video overlay: 1.

  • Page 31: Audio

    Setup 5.1.9 Audio The Audio tab allows you to enable / disable camera audio as well as choose the audio en- coding type. The settings in this menu will affect both one-directional and bidirectional audio for the camera. Note This setting is only available on cameras with a microphone. Check the technical specifications for your camera.

  • Page 32: Connection

    If you change the HTTP Port to anything other than 80, you must enter colon (:) and the HTTP port in your web browser to access the camera (e.g. http://tomsmith.myddns-flir.com:85). • RTSP Port: Enter the RTSP Port (default: 554). The RTSP Port is used for special applications.

  • Page 33: Pppoe (Unsupported)

    Setup 5.2.3 PPPoE (Unsupported) 5.2.4 DDNS The DDNS menu allows you to set up the camera with a free FLIR DDNS account for re- mote connectivity. You can register for a FLIR DDNS account at ddns.myddns-flir.com. To configure DDNS: 1. Under Server Type, check the checkbox and select FlirDDNS.

  • Page 34: Smtp (Email)

    Setup To filter connections based on IP or MAC addresses: 1. Click Add IP/MAC. 2. Select IP Address or MAC Address and then enter the address of the device you would like to add to the white list. 3. Click Save. 4.

  • Page 35: Bonjour

    Setup 5.2.8 Bonjour The Bonjour menu allows you to enable the Bonjour service to easily detect the camera on a local network when using a Mac. To enable / disable the Bonjour service: 1. Check Enable to enable Bonjour or uncheck to disable. 2.

  • Page 36: Snmp (Unsupported)

    The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.

  • Page 37: Ptz

    Setup 3. Enter the RTSP address in the following format: • rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel= <channelNo>&subtype=<typeNo> • <username>: The user name of the IP camera (default: admin). • <password>: The password for the IP camera (default: admin). • <IP address>: The IP address of the IP camera. Note In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the camera’s IP address.

  • Page 38: Tour

    Setup To add presets: 1. Under PTZ > Function, click Preset. 2. Use the PTZ controls below the camera image to move the camera to the desired location. 3. Click Add to add the current location to the list of presets. 4.

  • Page 39: Scan

    Setup 6. Repeat steps 4 & 5 for as many preset locations as you would like in the tour. When fin- ished, press Save to save the tour. You can press the Start button to test the tour, then Stop to stop the test. To delete a tour: •...

  • Page 40: Pan

    Setup 4. Press Start Record to start recording a pattern. Move the camera in the desired pat- tern using the PTZ controls. When finished, press Stop Record. 5. Press the Start button to test the pattern, then Stop to stop the test. 5.3.5 Pan Set the camera to pan continuously at a set speed.

  • Page 41: Ptz Speed

    Setup 5.3.7 PTZ Speed Set the speed for the camera’s Pan-Tilt-Zoom functions. To set PTZ speed: 1. Under PTZ > Function, click PTZ Speed. 2. Click either Low, Middle, or High to set the speed of PTZ functions. 5.3.8 Idle Motion You can set the camera to perform a certain action when it is left idle for a set period of time.

  • Page 42: Ptz Restart

    Setup To configure the power up function: 1. Under PTZ > Function, click PowerUp. 2. Check Enable to enable the power up feature. 3. Select a power up function for the camera. You can choose from Preset, Tour, Scan, Pattern, or select Auto to perform the default PTZ diagnostic check on startup. Note For all options except Auto, you must setup at least one of the corresponding functions to set it as the power up function.

  • Page 43: Event

    Setup To reset PTZ defaults: 1. Under PTZ > Function, click Default. 2. Click Default. CAUTION Resetting to defaults will erase any custom PTZ functions you have created — this step cannot be undone. 5.4 Event 5.4.1 Motion Detect The Video Detect menu allows you to set up motion detection and recording. Note Recording functions require an FTP server or an on-board microSD card.
  • Page 44 Setup 2. To configure a schedule when motion detection will be activated, click Setup next to Working Protocol. • Select the day you would like to configure by clicking the Setup buttons. You can apply the same schedule to multiple days using the checkboxes. •...
  • Page 45 Setup 4. To configure the motion grid, click Setup next to Area. • Click squares on the grid to create motion detection areas. Click on the different col- ors to set 4 different areas. • To move an area, click inside and drag. •...

  • Page 46: Video Masking (Unsupported)

    Setup 5.4.2 Video Masking (Unsupported) 5.4.3 Relay Activation (Cameras with Alarm I/O Only) The Alarm menu allows you to configure settings for alarm devices. Your camera must have an alarm I/O connector to use alarm devices. To configure alarm device settings: 1.

  • Page 47: Capacity Warning

    Setup To configure No SD Card errors: 1. Check Enable to enable No SD Card errors. 2. Check Relay-out to trigger an alarm out device when No SD Card errors occur. Under Alarm Delay, enter the number of seconds before the alarm out device will be activated.

  • Page 48: Disconnection

    Setup Note The SD Card Error warning is only available on cameras that support SD / microSD cards. Check the technical specifications for your camera. To configure SD Card Errors: 1. Check Enable to enable SD Card Errors. 2. Check Relay-out to trigger an alarm out device when SD Card Errors occur. Under Alarm Delay, enter the number of seconds before the alarm out device will be activated.

  • Page 49: Ip Conflict

    Setup 4. Check Relay-out to trigger an alarm out device when Disconnection errors occur. Under Alarm Delay, enter the number of seconds before the alarm out device will be activated. Note Relay-out is only available if your camera supports alarm output. Check the technical specifications for your camera.

  • Page 50: Storage

    Setup To enable IP Conflict / Disconnection errors: 1. Under Event Type, select Disconnection or IP Conflict. 2. Check Enable to enable the selected warning type. 5.5 Storage The Storage menu allows you to configure recording settings. 5.5.1 Record Schedule The Record Schedule determines the schedule for video recording to SD / microSD card or FTP.

  • Page 51: Snapshot Schedule

    Setup 3. Configure up to 6 time periods for recording. For each period, enter a time range and check the recording types you would like to enable during that period: • General: Continuous recording. • Motion: Motion activated recording. • Alarm: Alarm activated recording. 3.1.

  • Page 52: Holiday Schedule

    Setup 3. Configure up to 6 time periods for recording. For each period, enter a time range and check the recording types you would like to enable during that period: • General: Continuous recording. • Motion: Motion activated recording. • Alarm: Alarm activated recording. 3.1.

  • Page 53: Local

    Setup To select the recording destination: 1. Under Record or Snapshot, check Local to record to the microSD card, or check FTP to record to FTP. For video recording or snapshot recording, you cannot record to both microSD and FTP. 2.

  • Page 54: Record Control

    Setup 2. Configure the following: • Server Address: Enter the IP address or DNS address of the FTP server. • Port: Enter the FTP server port number. • User Name: Enter the user name for the FTP server. • Password: Enter the password for the FTP server. •...

  • Page 55: Date & Time

    Setup To configure general camera settings: 1. Under Device Name, enter a name for the camera. 2. Under Language, select the language that will be used for the web browser interface. 3. Under Video Standard, select NTSC (North America) or PAL (Europe). 4.

  • Page 56: Account

    Setup 4. Click Save. 5.6.3 Account The Account menu allows you to configure user accounts and user groups. The camera can support up to 18 user accounts and up to 8 groups. User accounts must be assigned to a group and inherit permissions from user groups, but an individual user account can be given less permissions than the group.
  • Page 57 Setup 2. Configure the following: 2.1. User Name: Enter a user name for the user. The user name can be up to 15 characters including letters, numbers, and underscores. 2.2. Password: Enter a password for the user account. Re-enter the password under Confirm Password.

  • Page 58: Ptz Settings

    3. Click OK. 5.6.4 PTZ Settings When connected to a FLIR NVR, FLIR IP PTZ cameras support camera control over Ethernet cable, which means that setting up PTZ protocol information is not a requirement. #LX400038; r. 1.0/18537/18537; en-US...

  • Page 59: Default

    Setup If using a third-party IP PTZ solution that supports camera control through RS-485 wires, use the PTZ Settings menu to configure the PTZ protocol information. Step 1 — Choose the PTZ protocol: 1. Click the Network PTZ tab to choose the PTZ protocol. 2.

  • Page 60: Import / Export

    Setup 5.6.6 Import / Export The Import/Export menu allows you to export your camera’s configuration or import a saved configuration. To export the camera’s configuration: 1. Click Export. 2. Select a location on your computer and then click Save. To import the camera’s configuration: 1.

  • Page 61: Upgrade

    Setup 5.6.8 Upgrade The Upgrade menu allows you to upgrade the camera firmware. When firmware upgrades are released, they are available for free from www.flirsecurity.com/pro. To upgrade the camera firmware: 1. Download and extract the firmware from www.flirsecurity.com/pro. 2. Click Browse. 3.
  • Page 62 Setup To view system logs: 1. Under Start Time and End Time, enter the start time and end time for your search. 2. Under Type, select the type of log you would like to search for: All, Setting, Data, Event, Record, Account, and Clear Log. 3.

  • Page 63: Firmware Upgrade Tool

    Firmware Upgrade Tool To perform a firmware upgrade over the LAN or Internet, a Config Tool is provided on the CD or www.flirsecurity.com/pro. In an effort to continuously improve the functionality of our products, firmware upgrades are available as a free download on www.flirsecurity.com/pro. Note The Config Tool is supported on PC only.

  • Page 64: Installing A Firmware Upgrade Over The Internet

    Firmware Upgrade Tool 7. Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect the power cable during upgrade. The system will restart when the up- grade is complete. 7.1. Check IP cameras 7.2. Click Open and select firmware file 7.3.
  • Page 65 Firmware Upgrade Tool 9. Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect the power cable during upgrade. The system will restart when the up- grade is complete. 9.1. Click System Upgrade 9.2. Click Open and select the firmware file 9.3.

  • Page 66: Connecting To Cameras With Flir Cloud™ Cms

    FLIR Cloud™ Client is a central management software that allows you to view and man- age multiple FLIR security systems on a PC or Mac. It includes support for FLIR Cloud™ Services, allowing a simple, secure connection to compatible systems over the Internet with no network configuration required.

  • Page 67: Adding A Camera Over The Local Network (Lan)

    Prerequisites: • Connect the IP camera to a router or switch on the network. • Install FLIR Cloud™ Client on a computer in the same network as the IP camera. To add a camera over the LAN: 1. Click and then click 2.

  • Page 68: Adding A Camera Over The Internet Using A Ddns Address

    5. Click-and-drag Default Group to the display window to open your camera in live view. Result 7.4 Adding a Camera over the Internet using a DDNS Address It is recommended to sign up for a free FLIR DDNS address to connect to compatible cameras over the Internet. Prerequisites: •...
  • Page 69 IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. Note For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 3.4. Client Port: Enter the camera’s Client Port.
  • Page 70 Connecting to Cameras with FLIR Cloud™ CMS 6. Click-and-drag Default Group to the display window to open your camera in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. Result #LX400038; r. 1.0/18537/18537; en-US...

  • Page 71: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 8.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 72: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 8.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.

  • Page 73: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds.

  • Page 74: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 8.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 75: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera.

  • Page 76: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.

  • Page 77: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.

  • Page 78: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 8.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
  • Page 79 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.

  • Page 80: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 8.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...

  • Page 81: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. Note PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 82: Alarm

    Using FLIR Cloud™ Client for PC or Mac 8.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software. Note You must set up alarms in the Alarm CFG menu before they will appear in this list. See 8.12 Alarm CFG, page 79 for more details.

  • Page 83: E-Map

    Using FLIR Cloud™ Client for PC or Mac To view client logs: 1. Click Client Log to view logs for the client software. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs.
  • Page 84 Using FLIR Cloud™ Client for PC or Mac 2. Click Add Map. 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.

  • Page 85: Devices

    Using FLIR Cloud™ Client for PC or Mac 6. Click and drag cameras from the device list to place them on the map. To open cameras from the e-map: 1. Click View. 2. Double-click cameras on the map to open live video.

  • Page 86: Device Config

    Using FLIR Cloud™ Client for PC or Mac Devices overview: 1. Devices Found: Shows systems that are connected to the same network as the com- puter where the client is installed. Once you connect to the system, it moves to the bot- tom of the screen.

  • Page 87: Alarm Cfg

    Using FLIR Cloud™ Client for PC or Mac Note The settings available depend on the model of system you have. 8.12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.
  • Page 88 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
  • Page 89 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.

  • Page 90: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms.

  • Page 91: Account

    Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
  • Page 92 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.

  • Page 93: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 8.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.

  • Page 94: General

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 8.15 General The General menu is where you can configure application settings for the client software.

  • Page 95: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.

  • Page 96: Version

    Using FLIR Cloud™ Client for PC or Mac • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms. • Disk Error: Select or preview the sound that will play for disk errors.

  • Page 97: Smartphone And Tablet Apps

    Smartphone and Tablet Apps FLIR Cloud is a free mobile app that is compatible with iPhone, iPad and Android devices. App Name Get App From Platform Supported Versions and Devices iPhone/iPad FLIR Cloud™ Apple App Store Android Android FLIR Cloud™...

  • Page 98: Live View Interface

    5. Tap Start Live Preview. 6. The app opens in Live View and streams video from your camera. 9.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.

  • Page 99: Controlling Ptz Cameras

    Smartphone and Tablet Apps 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3. Pages: Shows the number of pages available and highlights the currently selected page. 4.

  • Page 100: Viewing Snapshots And Videos With Local Files

    Smartphone and Tablet Apps PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Iris: Tap to show iris controls. 3. Focus: Tap to show focus controls. 4. Zoom: Tap to show zoom controls. 5. PTZ/EPTZ: Tap to switch between PTZ and EPTZ mode. Use PTZ mode to control PTZ cameras.

  • Page 101: Using Playback Mode On Iphone

    Smartphone and Tablet Apps Local Files Overview Menu: Return to Menu. Files: Tap to open files. File Type: Tap the options to select video files or snapshots. Options: Tap to delete or export files to your device’s local storage. Note Exported snapshots and video files are saved to the Photos app.

  • Page 102: Enabling Push Notifications

    Smartphone and Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4. Previous: Select previous video file. 4.5.
  • Page 103 Smartphone and Tablet Apps Note Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400038;...

  • Page 104: Using The Event List

    Smartphone and Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 9.1.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications.

  • Page 105: Using Favorites

    Smartphone and Tablet Apps 9.1.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To use Favorites: 1.

  • Page 106: Using The E-Map

    Smartphone and Tablet Apps 2. Tap , and then tap to open the group. 9.1.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 107 Smartphone and Tablet Apps 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1.

  • Page 108: Device Manager

    Smartphone and Tablet Apps 3. Tap the camera or cameras to select and then tap Start Live Preview to open the cameras. 9.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...

  • Page 109: Ipad

    . Tap OK to confirm. 9.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 9.2.1 Prerequisites • Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

  • Page 110: Live View Interface

    Channel Amount: Enter 1. 7. Tap Start Live Preview. 8. The app opens in Live View and streams video from all connected cameras. 9.2.3 Live View Interface You can use FLIR Cloud™ in landscape or portrait mode. #LX400038; r. 1.0/18537/18537; en-US...

  • Page 111: Controlling Ptz Cameras

    Smartphone and Tablet Apps Live View Overview Display area: Double-tap to open camera in full screen. Favorites: Slide to select favorites. Disconnect all: Disconnect all cameras. Add to favorites: Add the current view to favorites. Shapshot: Tap to take a snapshot from the currently selected channel. Note You can view or share snapshots using the Photos app.

  • Page 112: Using Playback Mode On Ipad

    Smartphone and Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3. Zoom: Tap to zoom the camera in/out. 4.
  • Page 113 Smartphone and Tablet Apps Note You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

  • Page 114: Using Local File To View Manual Recordings

    Smartphone and Tablet Apps Playback Controls Display area: Double-tap to open camera in full screen. Play/pause. Previous file. Disconnect: Disconnect the currently selected camera. Not supported. Snapshot: Tap to take a snapshot from the currently selected camera. Change display view. Menu.

  • Page 115: Enabling Push Notifications

    Smartphone and Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 9.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
  • Page 116 Smartphone and Tablet Apps Note Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400038;...

  • Page 117: Using The Event List

    Smartphone and Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion. 6.

  • Page 118: Using Favorites

    Smartphone and Tablet Apps 9.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.

  • Page 119: Using The E-Map

    Smartphone and Tablet Apps 9.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 120 Smartphone and Tablet Apps 4. To edit the E-map: 4.1. Select Image: Select different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3.

  • Page 121: Using The Device Manager

    3. Update the connection details as needed and then tap Save. 9.3 Android FLIR Cloud is an Android app that allows you to remotely view your IP camera. 9.3.1 Prerequisites • Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

  • Page 122: Connecting To Your Ip Camera On Android

    • You must have a DDNS address to log in remotely. • A Google Play account. 9.3.2 Connecting to your IP camera on Android 1. Download FLIR Cloud™ for free from the App Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app.

  • Page 123: Controlling Ptz Cameras

    Smartphone and Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3. Pages: Shows the number of pages available and highlights the currently selected page.

  • Page 124: Viewing Snapshots And Videos With Local Files

    Smartphone and Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Iris: Tap to show iris controls. 3. Focus: Tap to show focus controls. 4. Zoom: Tap to show zoom controls. 5.

  • Page 125: Using Playback Mode On Iphone

    Smartphone and Tablet Apps Local Files Overview Menu: Return to Menu. Files: Tap to open files. File Type: Tap the options to select video files or snapshots. Options: Tap to delete or export files to your device’s local storage. Note Exported snapshots and video files are saved to the Photos app.

  • Page 126: Enabling Push Notifications

    Smartphone and Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4. Previous: Select previous video file. 4.5.
  • Page 127 Smartphone and Tablet Apps Note Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400038;...

  • Page 128: Using The Event List

    Smartphone and Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 9.3.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications.

  • Page 129: Using Favorites

    Smartphone and Tablet Apps 9.3.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To use Favorites: 1.

  • Page 130: Using The E-Map

    Smartphone and Tablet Apps 2. Tap , and then tap to open the group. 9.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 131 Smartphone and Tablet Apps 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1.

  • Page 132: Device Manager

    Smartphone and Tablet Apps 3. Tap the camera or cameras to select and then tap Start Live Preview to open the cameras. 9.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
  • Page 133 Smartphone and Tablet Apps 2. Tap . Tap OK to confirm. #LX400038; r. 1.0/18537/18537; en-US...

  • Page 134: Appendix A - Camera Conditions (Select Models Only)

    Appendix A — Camera Conditions (Select models only) The Conditions menu allows you to configure the image sensor settings for the camera. As you make adjustments, the effects will be shown in the video display. Note This section provides instructions for using the Camera Conditions menu, which is used only on certain camera models to configure image sensor settings.

  • Page 135: Exposure Setting

    Appendix A — Camera Conditions (Select models only) 2. Under WB Mode, select one of the following: • Auto: The camera adjusts white balance automatically. • ATW: The camera adjusts white balance automatically for various color temperatures. • Indoor: Recommended for most indoor installations. •...
  • Page 136 Appendix A — Camera Conditions (Select models only) To configure exposure mode: 1. Under Anti-flicker, choose from one of the following: • Outdoor: The system will use the exposure mode to adjust for lighting. • Anti–flicker 50Hz: The system will compensate for lighting using 50Hz AC power (i. e.

  • Page 137: Noise Reduction Setting

    Appendix A — Camera Conditions (Select models only) 12. Under HLC, select High, Low or Close to enable / disable high light compensation (HLC). Turning HLC on darkens extremely bright spots of the camera images to ensure a clear camera image. Example image for HLC setting 13.

  • Page 138: Day / Night Setting

    Appendix A — Camera Conditions (Select models only) 2D noise reduction helps to limit the appearance of noise (graininess in the camera im- age) around stationary objects. 3D noise reduction accomplishes the same process for moving objects as well, providing clearer images in low light conditions. Removing noise from the camera image reduces your recording file size and makes videos clearer and more detailed.

  • Page 139: Focus Setting

    Appendix A — Camera Conditions (Select models only) To configure day / night settings: 1. Click Day / Night to enter the day / night submenu.. 2. Under Type, select how the camera switches between day and night modes: • Electron: Day / night switch-over is determined by camera software. This is recom- mended if the camera switches its viewing mode at around the same time every day (for example, sunset or sunrise in an outdoor location).

  • Page 140: Zoom Setting

    Appendix A — Camera Conditions (Select models only) To configure focus settings: 1. Click Focus to enter the focus setting submenu. 2. Under Focus Mode, select one of the following options: • Auto: The camera automatically adjusts the focus after it performs a Pan-Tilt-Zoom function (recommended).

  • Page 141: Sharpness Setting

    Appendix A — Camera Conditions (Select models only) 3. Under Zoom Speed, click + / - or use the slider to set the speed of optical zoom functions. 10.8 Sharpness Setting Configure image sharpness settings. To configure sharpness settings: 1. Click Sharpness to enter the sharpness setting submenu. 2.

  • Page 142: Restore Default Settings

    Appendix A — Camera Conditions (Select models only) 4. Under Brightness, click the left / right arrow keys to select a brightness value for the camera image (1–100). 5. Under Saturation, click the left / right arrow keys to select a saturation value for the camera image (1–100).
  • Page 144 © 2014, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

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