Verifying The Printer Connection; Verifying The Printer Ip Address - HID DTC4000 User Manual

Verifying the Printer Connection

Step Procedure
1 Ensure that your Printer has a valid network connection.
3 Verify that the Printer has both LEDs blinking on and off with network
activity.
3 If the LEDs do not indicate connection, verify the network connection with
another device.
4 If the connection is OK, then something may be wrong with the Ethernet
option installation.

Verifying the Printer IP address

Step Procedure
1 Check the LCD for a valid IP address (0.0.0.0 in not valid).

If the IP address is valid, go to step 4 (below).

If the IP address is not valid, go to step 2 (below).
2 If your network is using DHCP, then:

Use IP Tracer to verify that the Printer has not been configured to use a
static address.
(Note: This guideline applies unless you have a known, unused static IP
address assigned to this Printer.)
3 If you are using a static IP address, then:

Verify that there is no other device using the same address by removing
your Printer and ping to the desired address.
If any device responds, then you must find a different available IP address.
4 If the Printer reports an IP address, then:

Verify that it matches subnet of the network where it is connected.
If your Printer has DHCP disabled, then:

The static IP address may have been previously set for a different
subnet.
DTC1000/1000M/4000/4500 Ethernet User Guide – Installation Guide
(Rev.1.1)
L001411 48