Transferring A Call - AT&T SB67020 User Manual

Transferring a Call

To transfer a call to an extension, phone number, or Group Mailbox:

0:05
Graham Bell 1
232-555-0176
Transfer Conf Park
Figure 39. Active Call
0:05

Aw aiting Transfer...
232-555-0176
([W/LVW 3DUN/LVW 0%/LVW
Figure 40. Transfer Setup
2
232-555-01
Ext List Park List Page
Figure 41. Entering the
Transfer Number
0:08
202 2
Transfer
Figure 42. Transfer Pending
Call Management
Synapse SB67020 Deskset User's Guide
1. Press from the Active Call screen, as shown in Figure 39. The call is automatically
put on hold and the Transfer Setup screen appears, as shown in Figure 40. Do one of the
following:
Press a soft key to access a list, then press the

extension, parked call, phone number, or Group Mailbox, and then press SELECT.
OR
Press a Call Appearance key and dial an extension or outside phone number, as shown
in Figure 41.
OR
Press the or
key to take the call off hold.
The transfer is now pending. You can speak to the person to whom you are transferring
the call and announce the transfer, as shown in Figure 42. You can cancel the Awaiting
Transfer... screen on the first call by pressing CANCEL. The call remains on hold.
2. To complete the transfer, press
Transferred screen, as shown in Figure 43, appears for
two seconds. When the transfer is complete, the screen
returns to Idle mode.
navigation key to select a held call and press the Call Appearance
. A Call
51
or navigation key to display an
Call Transferred.
Figure 43. Transfer
Complete