Wifi Problems; Resetting The Wx Device To Its Factory Defaults - ZyXEL Communications WX Series User Manual

19.4 WiFi Problems

The WiFi connection is slow and intermittent.
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other WiFi devices.
To optimize the speed and quality of your WiFi connection, you can:
• Move your WiFi device closer to the AP if the signal strength is low.
• Reduce WiFi interference that may be caused by other WiFi networks or surrounding wireless
electronics such as cordless phones.
• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the WiFi client. Avoid placing the WX Device inside any type of box that might block WiFi signals.
• Reduce the number of WiFi clients connecting to the same AP simultaneously, or add additional APs if
necessary.
• Try closing some programs that use the Internet, especially peer-to-peer applications. If the WiFi client
is sending or receiving a lot of information, it may have too many programs open that use the
Internet.
I cannot access the WX Device using WiFi.
• Make sure the WX Device is working in AP or Repeater mode and WiFi is enabled on the WX Device.
• Make sure the WiFi adapter on the WiFi client is working properly.
• Make sure the WiFi adapter installed on your computer is IEEE 802.11 compatible and supports the
same WiFi standard as the WX Device.
• Make sure your computer (with a WiFi adapter installed) is within the transmission range of the WX
Device.
• Check that both the WX Device and your WiFi station are using the same WiFi and WiFi security
settings.

19.5 Resetting the WX Device to Its Factory Defaults

If you reset the WX Device, you lose all of the changes you have made. The WX Device re-loads its
default settings, and the password resets to the back-label default key. You have to make all of your
changes again.
Chapter 19 Troubleshooting
WX Series User's Guide
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