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Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the WX Device. • More Information Go to https://service-provider.zyxel.com/global/en/tech-support to find other information on the WX Device WX Series User’s Guide...
Icons Used in Figures Figures in this user guide may use the following generic icons. The WX Device icon is not an exact representation of your device. WX Device Generic Router Laptop Computer Switch Firewall Server Internet User Smartphone WX Series User’s Guide...
WLAN Station Status ........................... 144 System ..............................146 User Account ............................147 Remote Management ........................150 Time Settings ............................152 Firmware Upgrade ..........................155 Backup/Restore ..........................157 Diagnostic ............................161 Troubleshooting and Appendices ....................163 Troubleshooting ..........................164 WX Series User’s Guide...
2.5 RESET Button ............................ 29 2.5.1 Using the RESET Button ......................29 Chapter 3 Web Configurator..........................30 3.1 Overview ............................30 3.2 Accessing the Web Configurator ....................30 3.2.1 When the WX Device is connected to a modem/router ..........30 WX Series User’s Guide...
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5.2 WiFi Settings ............................. 77 5.3 Guest WiFi Settings .......................... 79 5.4 LAN Settings ............................. 81 Chapter 6 Web Tutorials ............................82 6.1 Overview ............................82 6.2 WiFi Network Setup ......................... 82 6.2.1 Setting Up a WiFi Network ....................82 WX Series User’s Guide...
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7.11.8 WiFi Protected Setup (WPS) ..................... 122 Chapter 8 Home Networking ..........................129 8.1 Home Networking Overview ....................... 129 8.1.1 What You Can Do in this Chapter ..................129 8.1.2 What You Need To Know ....................129 8.1.3 Before You Begin ......................... 129 WX Series User’s Guide...
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13.2 User Account Settings ........................ 147 13.2.1 User Account Add/Edit ....................148 Chapter 14 Remote Management ........................150 14.1 Remote Management Overview ..................... 150 14.1.1 What You Can Do in this Chapter ................... 150 14.2 Management Services ....................... 150 WX Series User’s Guide...
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19.5 Resetting the WX Device to Its Factory Defaults ..............167 19.6 MPro Mesh App Problems ......................168 19.7 Daisy Chain Problems ........................ 168 Appendix A Customer Support ..................... 170 Appendix B IPv6..........................175 Appendix C Services........................181 Appendix D Legal Information ...................... 185 WX Series User’s Guide...
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Table of Contents Index ..............................192 WX Series User’s Guide...
See the following table for the cables required and distance limitation to attain the corresponding speed. Table 2 Cable Types CABLE TRANSMISSION SPEED MAXIMUM DISTANCE BANDWIDTH CAPACITY Category 5 100M 100 m 100 MHz Category 5e 1G / 2.5G 100 m 100 MHz WX Series User’s Guide...
Section 1.5 on page Set up a Mesh network with your WX Device to use band steering, AP steering, auto-configuration and other advanced features for your WiFi network. For more information, see Section 1.2.1 on page WX Series User’s Guide...
• Band steering allows 2.4 GHz / 5 GHz dual-band WiFi clients to move from one band to another. For example, if the 2.4 GHz channel is congested, WiFi clients that support 5 GHz can move to the 5 GHz band. WX Series User’s Guide...
Note: For AP steering and band steering to work, the controller and all the APs in the network need to have the same SSID and password. Therefore, we recommend using the controller to change the SSID and password. Figure 6 Mesh Application WX Series User’s Guide...
WiFi clients could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming. Go to Table 1 on page 12 to see if your WX Device supports dual-band WiFi. WX Series User’s Guide...
WX Device supports triple-band WiFi. Note: Due to each country’s regulations on frequency band usage, the available bands (2.4 GHz, 5 GHz and 6 GHz) may differ by countries or markets the WX Device products are sold to. WX Series User’s Guide...
• If the WX Device has a WiFi uplink connection, it is in RP mode. Here are some example scenarios for the WX Device’s daisy chain connection: Figure 9 Scenario 1: Three APs Figure 10 Scenario 2: Two APs and one RP WX Series User’s Guide...
Guest_SSID is the WiFi network for guest users. In this example, the guest user is forbidden access to the wired Local Area Network (LAN) behind the AP and can access only the Internet. WX Series User’s Guide...
Blinking The WX Device is starting up or the MPro Mesh pairing is in process. The WX Device detects a system error. Blinking The WX Device is upgrading firmware or the MPro Mesh pairing has failed. WX Series User’s Guide...
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The WX Device-2 is transmitting/receiving WiFi data. The 2.4 G / 5 G WiFi is disabled. Amber Blinking If you press the WPS button, amber blinking within 120 seconds means the WPS is in process. The WPS process is done. WX Series User’s Guide...
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The WX Device cannot connect to the Internet. WiFi Blue Blinking The WX Device is transmitting or receiving WiFi data. 2.4 GHz, 5 GHz and 6 GHz WiFi is ready. 2.4 GHz, 5 GHz or 6 GHz WiFi is disabled. WX Series User’s Guide...
The WX Device is receiving a weak WiFi signal. Move the WX Device closer to the controller. The WX Device does not have a WPS connection. 2.2 Panel Ports and Buttons Figure 16 WX5600-T0 / WX3100-T0 Rear Panel WX Series User’s Guide...
Press the button to return the WX Device to the factory defaults. 2.3 Wall Mounting Do the following to attach your WX Device to a wall. 2.3.1 WX5600-T0 / WX3100-T0 Wall-Mounting You may need screw anchors if mounting on a concrete or brick wall. WX Series User’s Guide...
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Drill a hole in the wall. Insert the screw anchor and screw into the hole. Place the WX5600-T0 / WX3100-T0 so the wall mount hole lines up with the screw. Slide the WX5600-T0 / WX3100-T0 down gently to fix it into place. WX Series User’s Guide...
• AP Mode (Downlink Daisy Chain For MPro Mesh) 1. Press the first WX Device WPS button just once for 1 to 3 seconds. 2. Press the WPS button once on the downlink WX Device within 2 minutes. WX Series User’s Guide...
2.5.1 Using the RESET Button Make sure the power LED is on (not blinking). Press the RESET button for longer than 5 seconds to set the WX Device back to its factory-default configurations. WX Series User’s Guide...
Connect your computer to a LAN port of the router. Log into the router's Web Configurator to check the IP address the router assigned to your WX Device. Open a web browser such as Microsoft Edge and enter “http:// (DHCP-assigned IP)” as the web address in your web browser. Log into the Web Configurator. WX Series User’s Guide...
The following screen displays when you log into the Web Configurator for the first time. Enter a new password, re-enter it to confirm, and click Change password. If you prefer to use the default password, click Skip. WX Series User’s Guide...
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Chapter 3 Web Configurator Figure 22 Change Password Screen The Connection Status page appears. Use this screen to configure basic Internet access and WiFi settings (see Section 5.1 on page 72 for details). Figure 23 Connection Status WX Series User’s Guide...
• B – Main Window • C – Layout Icon 3.3.1 Navigation Panel Click the menu icon ( ) to display the navigation panel that contains configuration menus and icons (quick links). Click X to close the navigation panel. WX Series User’s Guide...
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SSIDs and MAC addresses to the WX Device. Use this screen to configure and view your WPS (WiFi Protected Setup) settings. Use this screen to enable or disable WiFi MultiMedia (WMM). Others Use this screen to configure advanced WiFi settings. WX Series User’s Guide...
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Diagnostic Ping&Traceroute Use this screen to identify problems with the WX Device. You can use Ping or TraceRoute to help you identify problems. 3.3.1.2 Icons The navigation panel provides some icons on the right hand side. WX Series User’s Guide...
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Theme: Click this icon to select a color that you prefer and apply it to the Web Configurator. Restart: Click this icon to reboot the WX Device without turning the power off. Language: Select the language you prefer. Logout: Click this icon to log out of the Web Configurator. WX Series User’s Guide...
4.3.1 Setting up the WX Device with a Zyxel MPro Mesh Router Follow the steps below to set up your WX Device with the Zyxel MPro Mesh router. This section uses the WX3401-B0 and DX5301-B0 as an example. WX Series User’s Guide...
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Connect the MPro Mesh app to the Zyxel MPro Mesh router. Open the app, enter the user name and password on the back label of your Zyxel MPro Mesh router to log in the Home page of the app. Rotate the stand on the bottom of the WX Device 90 degrees. WX Series User’s Guide...
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Plug in the power cable and switch on the WX Device. Wait until the POWER LED turns steady green. This may take up to 2.5 minutes. Open the MPro Mesh app. On the Home screen, tap the icon to add a WX Device. WX Series User’s Guide...
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(with the WX3401-B0 and the DX5301-B0 as an example). Once the pairing starts, a 2-minute countdown timer will begin. Within 2 minutes, press the WPS button once on the WX Device until the WiFi LED starts blinking slowly. WX Series User’s Guide...
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11 Click Done to finish the pairing process. The MPro Mesh Router (the controller) will undergo an auto- configuration after a Mesh network is established. (See Section 1.2 on page 15 for more information.) Check the status of your MPro Mesh network on the Home screen. WX Series User’s Guide...
Ethernet cable. Then, connect the second WX Device (WX Device-2) wirelessly to the first WX Device (WX Device-1). Follow the steps below to set up the WX Device-1 with a non-MPro Mesh router. WX Series User’s Guide...
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Rotate the stand on the bottom of the WX Device-1 90 degrees. Plug in the power cable and switch on the WX Device-1. Wait until the POWER LED turns steady green. This may take up to 2.5 minutes. WX Series User’s Guide...
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Download the MPro Mesh app from Google Play or Apple Store. Connect the MPro Mesh app to the WX Device-1. Open the app, enter the user name and password on the side label of the WX Device-1 when prompted. WX Series User’s Guide...
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Place the WX Device-2 where you want to extend the coverage of your network. Place the second WX Device Plug in the power cable and switch on the WX Device-2. Wait until the POWER LED turns steady green. This may take up to 2.5 minutes. WX Series User’s Guide...
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Tap Add Mesh on the Home screen Select the Use WiFi scenario. Follow the instructions to start pairing the WX Device-2 with the WX Device- 1. Once the pairing starts, a 2-minute countdown timer will begin. WX Series User’s Guide...
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Within 2 minutes, press the WPS button once on the WX Device-2 for less than 3 seconds. Note: You do not need to press the WPS button on the WX Device-1. Press the WPS button on the second WX Device WX Series User’s Guide...
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The signal is too weak. Move the WX Device-2 closer to the WX Device-1. connection) 10 Now you can connect your WiFi clients to your WiFi Mesh network. To do this, note the SSID and WiFi key printed on the side label of the WX Device-1 using this SSID. WX Series User’s Guide...
WX Device-1 is the WiFi controller. 4.4.1 Managing the Controller Use this screen to view the navigation panel and the status of your WX Device. Tap Home in the navigation panel to open the following screen. WX Series User’s Guide...
4.4.2 Viewing the Controller Information Use this screen to view basic information of your controller (the Zyxel MPro Mesh router or -1). WX Device Tap the icon next to the model name WX3401-00016 to open the following screen. WX Series User’s Guide...
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Chapter 4 App Tutorials Gateway Detail Tap the icon to change the model name shown on the app. WX Series User’s Guide...
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Chapter 4 App Tutorials Change model name Tap the icon to save the changes made. Tap Reboot at the bottom left to restart your device. WX Series User’s Guide...
Use this screen to add extenders to your network to form a daisy chain (for more information on daisy chain, see Section 1.5 on page 19). On the Home screen, tap the icon to open the following screen. WX Series User’s Guide...
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To add a WX Device to your network wirelessly: Tap the icon under Use WiFi. The following screen appears. Follow the instruction to set your device to the Repeater mode. Then click Next to go to the next step. WX Series User’s Guide...
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For WX Device, its mode depends on its uplink connection, see Section 1.1 on page 12 for more information. The following screen appears. Follow the instruction and click Start Pairing to connect your devices through the WPS button. WX Series User’s Guide...
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Chapter 4 App Tutorials The following screen appears. Wait for the WX Device to connect to the MPro Mesh router through the WPS method. WX Series User’s Guide...
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Press the WPS button The following screen appears if the connection fails. Tap Need help to see possible reasons for the connection failure or tap Try Again to try connecting your devices through WPS button once more. WX Series User’s Guide...
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Chapter 4 App Tutorials Unsuccessful connection The following screen appears if the WX Device is connected to the MPro Mesh router successfully. Tap Done to go back to the Home screen. WX Series User’s Guide...
Successful connection 4.4.4 Adding Devices to Your Mesh Network Use this screen to add extenders or APs to your network to form a daisy chain. On the Home screen, tap icon to open the following screen. WX Series User’s Guide...
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To add a WX Device to your network with an Ethernet cable: Tap the icon under Use Ethernet Cable. The following screen shows. Follow the instruction to set your device to the AP mode. Then click Done to go back to the Home page. WX Series User’s Guide...
Use this screen to view clients that are connected to the WX Device and their link quality. You can tap the search icon to search for a certain client. Tap Devices in the navigation panel to open the following screen. WX Series User’s Guide...
Chapter 4 App Tutorials Devices 4.5.1 Viewing Device Information Use this screen to view basic information of the client connected to the WX Device and block Internet access to it. Tap the icon to open the following screen. WX Series User’s Guide...
4.6 WiFi Settings Screen Use this screen to configure settings for your WiFi network. For more information on Guest WiFi, see Section 4.7 on page Tap WiFi in the navigation panel to open the following screen. WX Series User’s Guide...
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Chapter 4 App Tutorials WiFi Settings Tap the icon to show the QR code for connecting a WiFi client to the WX Device. WX Series User’s Guide...
Chapter 4 App Tutorials QR Code for WiFi Connection 4.6.1 Edit WiFi Settings Use this screen to edit the SSID (WiFi name) and password for your WiFi network. Tap the icon to open the following screen. WX Series User’s Guide...
Tap Done to save your changes, or tap Cancel to go back to the previous screen. 4.7 Guest WiFi Settings Screen Use this screen to configure Guest WiFi settings. Slide the Guest WiFi switch to the right to enable Guest WiFi. Tap the icon and the following screen appears. WX Series User’s Guide...
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Tap the icon to show the QR code for connecting a WiFi client to the WX Device. Swipe to the left to show the QR code for connecting a guest WiFi client to the WX Device. WX Series User’s Guide...
Use this screen to edit the SSID (WiFi Guest name) and password for your WiFi network. Tap the icon to open the following screen. Note: If you disable Guest WiFi, you must reconnect to the controller. WX Series User’s Guide...
Chapter 4 App Tutorials Tap Save to save your changes, or tap Cancel to go back to the previous screen. 4.8 Account Screen Use this screen to logout or view the app version and privacy policy. WX Series User’s Guide...
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Chapter 4 App Tutorials WX Series User’s Guide...
• View the network status of the WX Device and devices connected to the WX Device. Figure 26 Connection Status 5.1.1 Layout Icon Click this icon ( ) to arrange the screen order. Select a block and hold it to move around. Click this icon ( ) to save the changes. WX Series User’s Guide...
Chapter 5 Connection Status 5.1.2 Connectivity Use the Connectivity screen to view the network connection status of the WX Device and the connected devices. Figure 27 Connectivity Click the Arrow icon ( ) to open the following screen. WX Series User’s Guide...
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Use the Topology screen to view the topology overview of your Mesh network. Figure 29 Connectivity: Connected Devices: Topology View Use the List screen to view IP addresses and MAC addresses of the WiFi and wired devices connected to the WX Device. WX Series User’s Guide...
Device Name for the connected device. Click Save to save your changes. Figure 31 Connectivity: Edit 5.1.3 System Info Use this screen to view the basic system information of the WX Device. WX Series User’s Guide...
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Click the Arrow icon ( ) to open the following screen. Use this screen to view detailed information on the status of your WX Device and interfaces (LAN and WiFi). Figure 33 System Info: Detailed Information WX Series User’s Guide...
Use this screen or the QR code on the upper right to check the SSIDs (WiFi network name) and passwords of the main WiFi networks. The WiFi passwords are hidden by default. Click click the Eye icon ) to display WiFi passwords. WX Series User’s Guide...
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The SSID (Service Set IDentity) identifies the service set with which a WiFi device is associated. WiFi devices associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 English keyboard characters). WX Series User’s Guide...
) to display guest WiFi passwords. Figure 36 Guest WiFi Settings Click the Arrow icon ( ) to open the following screen. Use this screen to configure the SSIDs and passwords for your guest WiFi networks. WX Series User’s Guide...
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SSID through scanning using a site survey tool. Note: To hide the WX Device WiFi SSIDs, you need to first disable WPS in Network Setting > Wireless > WPS. Save Click Save to save your changes. WX Series User’s Guide...
255.255.255.0 (factory default). Your WX Device automatically computes the subnet mask based on the IP address you enter, so do not change this field unless you are instructed to do so. Save Click Save to save your changes. WX Series User’s Guide...
Click Network Setting > Wireless to open the General screen. Select More Secure as the security level and WPA2-PSK as the security mode. Configure the screen using the provided parameters (see Section 6.2.1 on page 82). Click Apply. WX Series User’s Guide...
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Chapter 6 Web Tutorials Go to the Wireless > Others screen and select 802.11b/g/n/ax Mixed in the 802.11 Mode field. Click Apply. WX Series User’s Guide...
Push and hold the WPS button located on the WX Device’s front panel for one second. Alternatively, you may log into the WX Device’s Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function for method 1 and click Apply. Then click the WPS button. WX Series User’s Guide...
WiFi adapter supports one of these standards. 6.2.4 Setting Up WiFi Network Groups Company A wants to create different WiFi network groups for different types of users as shown in the following figure. Each group has its own SSID and security mode. WX Series User’s Guide...
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Pre-Shared Key ForCompanyOnly 123456789 guest123 Click Network Setting > Wireless to open the General screen. Use this screen to set up the company’s general WiFi network group. Configure the screen using the provided parameters and click OK. WX Series User’s Guide...
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Chapter 6 Web Tutorials Click Network Setting > Wireless > Guest/More AP to open the following screen. Click the Modify icon to configure the second WiFi network group. Configure the screen using the provided parameters and click OK. WX Series User’s Guide...
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But when the 2.4 GHz Main SSID is disabled, then the 2.4 GHz Guest SSID is automatically disabled (cannot be enabled by the user). In the Guest/More AP screen, click the Modify icon to configure the third WiFi network group. Configure the screen using the provided parameters and click OK. WX Series User’s Guide...
This section shows how to set the IP address of a computer using Windows 10 to be in the same subnet as a WX Device. In Windows 10, open the Control Panel. Click Network and Internet (this field may be missing in your version) > Network and Sharing Center. WX Series User’s Guide...
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Chapter 6 Web Tutorials Click Change adapter settings. Right-click the Ethernet icon, and then select Properties. WX Series User’s Guide...
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Chapter 6 Web Tutorials Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties. Select Use the following IP address and enter an IP address from 192.168.1.3 to 192.168.1.254. The Subnet mask will be entered automatically. WX Series User’s Guide...
Click Browse and select a .bin file to upload. Click Upload. This process may take up to 2 minutes to finish. After 2 minutes, log in again and check your new firmware version in the Status screen. WX Series User’s Guide...
You can upload a previously saved configuration file from your computer to your WX Device to restore that previous configuration. Go to the Maintenance > Backup/Restore screen. Click Browse in Restore Configuration section, and select the configuration file that you want to upload. Click Upload. WX Series User’s Guide...
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Chapter 6 Web Tutorials The WX Device will restart automatically after the configuration file is successfully uploaded. Wait for one minute before logging into the WX Device again. WX Series User’s Guide...
However, WiFi networking is different from that of most traditional radio communications in that there are a number of WiFi networking standards available with different methods of data encryption. WX Series User’s Guide...
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Below is a comparison table that shows the main differences between WiFi 6 and WiFi 6E. Table 18 WiFi 6 and WiFi 6E Comparison FEATURES WIFI 6 WIFI 6E Theoretical Maximum Speed (Up-to) The same (9.6 Gbps). Supported Frequency Bands 2.4 GHz/5 GHz 2.4 GHz/5 GHz/6 GHz WX Series User’s Guide...
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600 Mbps 2.4 GHz and 5 GHz 802.11ac 6.93 Gbps 5 GHz 802.11ax 2.4 Gbps 2.4 GHz 9.61 Gbps 5 GHz and 6 GHz * The maximum link rate is for reference under ideal conditions only. WX Series User’s Guide...
WiFi connections. You must change the WiFi settings of the WiFi clients connected to the WX Device to match the WX Device new WiFi settings. Click Network Setting > Wireless to open the General screen. WX Series User’s Guide...
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Table 19 Network Setting > Wireless > General LABEL DESCRIPTION Wireless Wireless Select this to keep the WiFi settings for 2.4G, 5G and 6G WiFi the same. Please note that if Mesh is enabled on the WX Device, you cannot disable this feature. WX Series User’s Guide...
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Or you can select No Security to allow any client to associate this network without any data encryption or authentication. See the following sections for more details about this field. WX Series User’s Guide...
It offers slightly better security, although the use of PSK makes it less robust than it could be. Click Network Setting > Wireless to display the General screen. Select More Secure as the security level. Then select WPA2-PSK, WPA3-SAE or WPA3-SAE/WPA2-PSK from the Security Mode list. WX Series User’s Guide...
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Click again to hide them. Encryption This field shows the AES type of data encryption. Timer The Timer is the rate at which the RADIUS server sends a new group key out to all clients. WX Series User’s Guide...
7.3.1 Edit Guest/More AP Settings Use this screen to create Guest and additional WiFi networks with different security settings. Click the Edit icon next to an SSID in the Guest/More AP screen. The following screen displays. WX Series User’s Guide...
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Access Scenario If you select Home Guest, clients can connect to each other directly. If you select External Guest, clients are blocked from connecting to each other directly. BSSID This shows the MAC address of the WiFi interface on the WX Device when WiFi is enabled. WX Series User’s Guide...
00:A0:C5:00:00:02. You need to know the MAC addresses of the device(s) you want to allow/deny to configure this screen. Use this screen to view your WX Device’s MAC filter settings and add new MAC filter rules. Click Network WX Series User’s Guide...
Click Add new MAC address in the Network Setting > Wireless > MAC Authentication screen to add a new MAC address. You can also click the Edit icon next to a MAC authentication rule to edit the rule. WX Series User’s Guide...
Click Network Setting > Wireless > WPS. The following screen displays. Click this switch and makes it turn blue. Click Apply to activate the WPS function. Then you can configure the WPS settings in this screen. WX Series User’s Guide...
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Use this section to set up a WPS WiFi network by entering the PIN of the client into the WX Device. Click this switch and make it turn blue. Click Apply to activate WPS method 2 on the WX Device. WX Series User’s Guide...
WiFi networks for multimedia applications. WMM enhances data transmission quality, while APSD improves power management of WiFi clients. This allows delay-sensitive applications, such as voice and videos, to run more smoothly. Click Network Setting > Wireless > WMM to display the following screen. WX Series User’s Guide...
Use this screen to configure advanced WiFi settings, such as additional security settings, power saving, and data transmission settings. Click Network Setting > Wireless > Others. The screen appears as shown. Section 7.11.2 on page 119 for detailed definitions of the terms listed in this screen. WX Series User’s Guide...
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Delivery Traffic Indication Message (DTIM) is the time period after which broadcast and multicast packets are transmitted to mobile clients in the Power Saving mode. A high DTIM value can cause clients to lose connectivity with the network. This value can be set from 1 to 255. WX Series User’s Guide...
Use the Channel Status screen to scan WiFi channel noises and view the results. Click Network Setting > Wireless > Channel Status. The screen appears as shown. Click Scan to scan the WiFi channels. You can view the results in the Channel Scan Result section. WX Series User’s Guide...
Note: The Operating Mode is available when you select 5 GHz or 6 GHz WiFi connection in Network Setting > Wireless > General > Band. Different Zyxel Device models support operating mode at different band, see Table 1 on page 12 for more information. WX Series User’s Guide...
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This field displays if the WX Device is connected to the WiFi network of the AP you specified. Security Mode Select the security mode the AP uses from the drop down list box. Password Enter the password of the WiFi network to which the WX Device is connecting. WX Series User’s Guide...
Click Network Setting > Wireless > AP List. The screen appears as shown. Note: The AP List is available when you select 5 GHz WiFi connection. (See Section 7.2 on page 98). Figure 53 Network Setting > Wireless > AP List WX Series User’s Guide...
• An “ad-hoc” type of network is one in which there is no access point. WiFi clients connect to one another in order to exchange information. The following figure provides an example of a WiFi network. WX Series User’s Guide...
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When you create a network, you must select a channel to use. Since the available unlicensed spectrum varies from one country to another, the number of available channels also varies. WX Series User’s Guide...
For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is WX Series User’s Guide...
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Some WiFi devices, such as scanners, can detect WiFi networks but cannot use WiFi networks. These kinds of WIFi devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. WX Series User’s Guide...
7.11.6 MBSSID Traditionally, you need to use different APs to configure different Basic Service Sets (BSSs). As well as the cost of buying extra APs, there is also the possibility of channel interference. The WX Device’s MBSSID WX Series User’s Guide...
7.11.8.1 Push Button Configuration WPS Push Button Configuration (PBC) is initiated by pressing a button on each WPS-enabled device, and allowing them to connect automatically. You do not need to enter any information. WX Series User’s Guide...
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If the client device’s configuration interface has an area for entering another device’s PIN, you can either enter the client’s PIN in the AP, or enter the AP’s PIN in the client – it does not matter which. Start WPS on both devices within 2 minutes. WX Series User’s Guide...
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WPA2-PSK pre-shared key to the enrollee. Whether WPA-PSK or WPA2-PSK is used depends on the standards supported by the devices. If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA2-PSK randomly. WX Series User’s Guide...
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This section shows how security settings are distributed in an example WPS setup. The following figure shows an example network. In step 1, both AP1 and Client 1 are unconfigured. When WPS is activated on both, they perform the handshake. In this example, AP1 is the registrar, and WX Series User’s Guide...
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In step 3, you add another access point (AP2) to your network. AP2 is out of range of AP1, so you cannot use AP1 for the WPS handshake with the new access point. However, you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. WX Series User’s Guide...
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If this happens, open the access point’s configuration interface and look at the list of associated clients (usually displayed by MAC address). It does not matter if the access WX Series User’s Guide...
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Check the MAC addresses of your WiFi clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. WX Series User’s Guide...
Subnet masks determine the maximum number of possible hosts on a network. You can also use subnet masks to divide one network into multiple sub-networks. 8.1.3 Before You Begin Find out the MAC addresses of your network devices if you intend to add them to the DHCP Client List screen. WX Series User’s Guide...
Type the subnet mask of your network in dotted decimal notation, for example 255.255.255.0 (factory default). Your WX Device automatically computes the subnet mask based on the IP address you enter, so do not change this field unless you are instructed to do so. WX Series User’s Guide...
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Enter the IP address of the next-hop gateway. The gateway is a router or switch on the same segment as your WX Device's interfaces. The gateway helps forward packets to their destinations. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. WX Series User’s Guide...
You can import the following certificates to your WX Device: • Web Server – This certificate secures HTTP connections. • SSH – This certificate secures remote connections. Click Security > Certificates to open the Local Certificates screen. WX Series User’s Guide...
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Click the Remove icon to remove the certificate (or certification request). A window displays asking you to confirm that you want to delete the certificate. Note that subsequent certificates move up by one when you take this action. WX Series User’s Guide...
The Private Key serves as your digital signature for authentication and must be safely stored. The Signing Request contains the certificate signing request value that you will copy upon submitting the certificate request to the CA (certificate authority). WX Series User’s Guide...
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This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). WX Series User’s Guide...
This field displays information that identifies the owner of the certificate, such as Common Name (CN), OU (Organizational Unit or department), Organization (O), State (ST) and Country (C). It is recommended that each certificate have a unique subject information. WX Series User’s Guide...
Click this to exit this screen without saving. 9.6 View Trusted CA Certificate Use this screen to view in-depth information about the certification authority’s certificate. The certificate text box is read-only and can be distributed to others. WX Series User’s Guide...
This section provides some technical background information about the topics covered in this chapter. Certification Authorities A Certification Authority (CA) issues certificates and guarantees the identity of each certificate owner. There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities. WX Series User’s Guide...
MD5 or SHA1 algorithms. The following procedure describes how to check a certificate’s fingerprint to verify that you have the actual certificate. Browse to where you have the certificate saved on your computer. WX Series User’s Guide...
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Use a secure method to verify that the certificate owner has the same information in the Thumbprint Algorithm and Thumbprint fields. The secure method may vary based on your situation. Possible examples would be over the telephone or through an HTTPS connection. WX Series User’s Guide...
Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. Notice: There is a normal but significant condition on the system. WX Series User’s Guide...
Use the Log screen to see the system logs. You can filter the entries by selecting a severity level and/or category. Click System Monitor > Log > System Log to open the System Log screen. Figure 71 System Monitor > Log > System Log WX Series User’s Guide...
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Level This field displays the severity level of the log. Category This field displays the type of the log. Messages This field states the reason for the log. WX Series User’s Guide...
This is the index number of an associated WiFi station. MAC Address This field displays the MAC address of an associated WiFi station. Rate (Mbps) This field displays the transmission rate of WiFi traffic between an associated WiFi station and the WX Device. WX Series User’s Guide...
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4 means the WX Device is receiving a very good WiFi signal. 3 means the WX Device is receiving a weak WiFi signal. 2 means the WX Device is receiving a very weak WiFi signal. 1 means the WX Device is not receiving a WiFi signal. WX Series User’s Guide...
Type a host name for your WX Device. Enter a descriptive name of up to 16 alphanumeric characters, not including spaces, underscores, and dashes. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. WX Series User’s Guide...
This field displays the name of the account used to log into the WX Device Web Configurator. Retry Times This field displays the number of times consecutive wrong passwords can be entered for this account. 0 means there is no limit. WX Series User’s Guide...
Note that as you type a password, the screen displays a (*) for each character you type. After you change the password, use the new password to access the WX Device. Verify Password Type the new password again for confirmation. WX Series User’s Guide...
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Administrator. • Network Setting • Security Settings • Maintenance > System Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. WX Series User’s Guide...
WX Device. Click Maintenance > Remote Management > Remote Management to open the following screen. Figure 76 Maintenance > Remote Management > Remote Management WX Series User’s Guide...
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PING is a diagnostic tool that can check if your WX Device is connected to the Internet. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes back to the WX Device. WX Series User’s Guide...
WX Device’s time based on your local time zone. You can enter a time server address, select the time zone where the WX Device is physically located, and configure Daylight Savings settings if needed. Click Maintenance > Time to open the following screen. WX Series User’s Guide...
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Each time you reload this page, the WX Device synchronizes the time with the time server. Current Date This field displays the date of your WX Device. Each time you reload this page, the WX Device synchronizes the date with the time server. Time and Date Setup WX Series User’s Guide...
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Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. WX Series User’s Guide...
WX Device again. Table 47 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Restore Default Select the check box to have the WX Device automatically reset itself after the new firmware is Settings After uploaded. Firmware Upgrade WX Series User’s Guide...
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Upgrade screen. Figure 80 Error Message Note that the WX Device automatically restarts during the upload, causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Network Temporarily Disconnected WX Series User’s Guide...
Figure 81 Maintenance > Backup/Restore Backup Configuration Backup Configuration allows you to back up (save) the WX Device’s current configuration to a file on your computer. Once your WX Device is configured and functioning properly, it is highly recommended WX Series User’s Guide...
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IP address (192.168.1.2). If the upload was not successful, the following screen will appear. Click OK to go back to the Backup/ Restore screen. Figure 83 Configuration Upload Error WX Series User’s Guide...
System Reboot allows you to reboot the WX Device remotely without turning the power off. You may need to do this if the WX Device hangs, for example. Click Maintenance > Reboot. Click Reboot to have the WX Device reboot. This does not affect the WX Device's configuration. WX Series User’s Guide...
If an MEP port does not respond to the source MEP, this may indicate a fault. Administrators can take further action to check and resume services from the fault according to the line connectivity status report. WX Series User’s Guide...
Click this to display the route path and transmission delays between the WX Device to the IPv6 address that you entered. Nslookup Click this button to perform a DNS lookup on the IP address of a computer you enter. WX Series User’s Guide...
Make sure you understand the normal behavior of the LED. See Table 12 on page Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the WX Device off and on. WX Series User’s Guide...
If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote Management). Reset the device to its factory defaults, and try to access the WX Device with the default IP address. See Section 19.5 on page 167. WX Series User’s Guide...
If the problem continues, contact your ISP. I cannot connect to the Internet using an Ethernet cable. • Make sure you have the Ethernet LAN port connected to a modem or router. (see Section 4.3.2 on page 43 for more information) WX Series User’s Guide...
If you reset the WX Device, you lose all of the changes you have made. The WX Device re-loads its default settings, and the password resets to the back-label default key. You have to make all of your changes again. WX Series User’s Guide...
For more information on adding WX Devices using WPS button, see Section 2.4.1 on page • If you are using the MPro Mesh app for adding a WX Device to your network, make sure you choose the right scenario. WX Series User’s Guide...
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With an MPro Mesh router, follow the steps in Scenario1 to add WX Devices to your network (see Section 4.3.1 on page 38 for more information). With a non-MPro Mesh router, follow the steps in Scenario 2 to add WX Devices to your network (see Section 4.3.2 on page 43 for more information) WX Series User’s Guide...
• Date that you received your device. • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com Asia China • Zyxel Communications Corporation–China Office •...
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Appendix A Customer Support • https://www.zyxel.com/bg/bg Czech Republic • Zyxel Communications Czech s.r.o. • https://www.zyxel.com/cz/cs Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da Finland • Zyxel Communications • https://www.zyxel.com/fi/fi France • Zyxel France • https://www.zyxel.com/fr/fr Germany • Zyxel Deutschland GmbH. • https://www.zyxel.com/de/de Hungary •...
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• Zyxel Communications A/S • https://www.zyxel.com/se/sv Switzerland • Studerus AG • https://www.zyxel.com/ch/de-ch • https://www.zyxel.com/fr/fr Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en-gb Ukraine • Zyxel Ukraine • https://www.zyxel.com/ua/uk-ua South America Argentina • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Brazil •...
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Ecuador • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co South America • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Middle East Israel • Zyxel Communications Corp. • https://il.zyxel.com North America • Zyxel Communications, Inc. – North America Headquarters • https://www.zyxel.com/us/en-us WX Series User’s Guide...
54 bits 64 bits Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. WX Series User’s Guide...
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The following table describes the multicast addresses which are reserved and cannot be assigned to a multicast group. Table 52 Reserved Multicast Address MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 WX Series User’s Guide...
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IA_NA were obtained) a Renew message. If the time T2 is reached and the server does not respond, the client sends a Rebind message to any available server (S2). For an IA_TA, the client may send a Renew or Rebind message at the client's discretion. WX Series User’s Guide...
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(from the host) with a neighbor advertisement message. • Neighbor advertisement: A response from a node to announce its link-layer address. • Router solicitation: A request from a host to locate a router that can act as the default router and forward packets. WX Series User’s Guide...
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Done message to the router or switch. The router or switch then sends a group-specific query to the port on which the Done message is received to determine if other devices connected to this port should remain in the group. WX Series User’s Guide...
• If the Protocol is TCP, UDP, or TCP/UDP, this is the IP port number. • If the Protocol is USER, this is the IP protocol number. • Description: This is a brief explanation of the applications that use this service or the situations in which this service is used. WX Series User’s Guide...
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Microsoft Networks’ messenger service uses this protocol. NetBIOS TCP/UDP The Network Basic Input/Output System is used for communication between computers in a LAN. TCP/UDP TCP/UDP TCP/UDP NEW-ICQ 5190 An Internet chat program. NEWS A protocol for news groups. WX Series User’s Guide...
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SSDP 1900 The Simple Service Discovery Protocol supports Universal Plug-and-Play (UPnP). TCP/UDP Secure Shell Remote Login Program. STRM WORKS 1558 Stream Works Protocol. SYSLOG Syslog allows you to send system logs to a UNIX server. WX Series User’s Guide...
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Internet and in UNIX environments. It operates over TCP/IP networks. Its primary function is to allow users to log into remote host systems. VDOLIVE 7000 A videoconferencing solution. The UDP port number is specified in the application. user- defined WX Series User’s Guide...
This publication is subject to change without notice. Regulatory Notice and Statement UNITED STATES of AMERICA The following information applies if you use the product within USA area. US Importer: Zyxel Communications, Inc, 1130 North Miller Street Anaheim, CA92806-2001, https://www.zyxel.com/us/en/ FCC Warning Statement •...
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The band 5150 to 5350 MHz is 198.15 mW The band 5470 to 5725 MHz is 914.11 mW WX3401-B0: The band 2400 to 2483.5 MHz is 93.54 mW The band 5150 to 5350 MHz is 189.23 mW WX Series User’s Guide...
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Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/UE. (Croatian) Íslenska Hér með lýsir, Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/ (Icelandic) WX Series User’s Guide...
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The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). WX Series User’s Guide...
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Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/ 125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive WX Series User’s Guide...
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Open Source Licenses This product may contain in part some free software distributed under GPL license terms and/or GPL-like licenses. To request the source code covered under these licenses, please go to: https://service-provider.zyxel.com/global/en/gpl-oss-software-notice. WX Series User’s Guide...
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MBSSID Cat 5 cable Arrow icon 73, 76 Cat 5e cable authentication 119, 120 Cat 6 cable RADIUS server Cat 6a cable auto-configuration CCMs Automatic Power Save Delivery (APSD) 109, 110 certificate details WX Series User’s Guide...
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Channel Status screen cable type Check icon dual-band application 18, 19 configuration dual-band WiFi back up dual-band WiFi extender backup reset restore restoring connection failure Connection Status screen Edit icon overview encryption WX Series User’s Guide...
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IPv4 address Guest WiFi Settings screen Guest WiFi switch IPv6 Guest/More AP screen addressing 87, 103 EUI-64 Guest/More AP settings global address edit interface ID link-local address Neighbor Discovery Protocol ping prefix home networking prefix length WX Series User’s Guide...
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MAC filter settings LED behavior 43, 49 Maintenance Association, see MA LED table 22, 24 Maintenance Domain, see MD limitations Maintenance End Point, see MEP WiFi malware (malicious software) management frame protection (MFP) LINK LED 43, 49 WX Series User’s Guide...
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28, 29 add extender or AP Power Saving mode network connection status preamble view preamble type network coverage Pre-Shared Key (PSK) extend privacy policy network management view via app Push Button Configuration network map non-MPro Mesh router WX Series User’s Guide...
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RFC 3164 77, 81, 91, 129 view router controller syslog RTS threshold protocol severity levels system firmware firmware version screen order password arrange status screen resolution recommended time screw anchor system Information screw specifications WX Series User’s Guide...
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WiFi basics WiFi channel WiFi client WiFi connection VeriSign set up WiFi controller 39, 45 Zyxel MPro Mesh router WiFi coverage extend 12, 40 WiFi DoS attack wall mount prevent wall mounting WiFi extender web browser recommended WX Series User’s Guide...