ZyXEL Communications WX3401-BO User Manual
  1. Manuals
  2. Brands
  3. ZyXEL Communications Manuals
  4. Extender
  5. WX3401-BO
  6. User manual

ZyXEL Communications WX3401-BO User Manual

Hide thumbs Also See for WX3401-BO:
Table of Contents

Advertisement

Quick Links

User's Guide
WX3401-B0/WX3100-T0
Dual-Band Wireless Extender
Default Login Details
LAN IP Address
Login
Password
Copyright © 2020 Zyxel Communications Corporation
http://192.168.1.2
admin
See the device label
Version 5.17–5.50 Ed 1, 11/2020

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the WX3401-BO and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for ZyXEL Communications WX3401-BO

Summary of Contents for ZyXEL Communications WX3401-BO

  • Page 1 User’s Guide WX3401-B0/WX3100-T0 Dual-Band Wireless Extender Default Login Details Version 5.17–5.50 Ed 1, 11/2020 LAN IP Address http://192.168.1.2 Login admin Password See the device label Copyright © 2020 Zyxel Communications Corporation...
  • Page 2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from what you see due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.

  • Page 3: Document Conventions

    Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this guide. Warnings tell you about things that could harm you or your device. Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.

  • Page 4: Table Of Contents

    Contents Overview Contents Overview User’s Guide ............................10 Introduction ............................11 Hardware ............................... 21 The Web Configurator ......................... 30 Technical Reference ........................37 App Tutorials ............................38 Web Tutorials ............................71 Connection Status ..........................83 Wireless ..............................92 Home Networking ..........................124 Log ...............................

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Document Conventions ........................3 Contents Overview ..........................4 Table of Contents ..........................5 Part I: User’s Guide..................10 Chapter 1 Introduction ............................11 1.1 Overview ............................11 1.1.1 WX Device ..........................11 1.1.2 How to set up the WX Device ..................... 12 1.2 MPro Mesh ............................
  • Page 6 Table of Contents 3.1 Overview ............................30 3.2 Accessing the Web Configurator ....................30 3.2.1 When the WX Device is connected to a modem/router ..........30 3.2.2 When the WX Device is not connected to a router/modem: ......... 31 3.3 Web Configurator Layout ......................33 3.3.1 Navigation Panel ........................
  • Page 7 Table of Contents 5.3.3 Restoring the Device Configuration ................... 82 Chapter 6 Connection Status..........................83 6.1 Overview ............................83 6.1.1 Layout Icon ..........................84 6.1.2 Connectivity .......................... 84 6.1.3 System Info ..........................85 6.2 WiFi Settings ............................. 87 6.3 Guest WiFi Settings .......................... 88 6.4 LAN Settings .............................
  • Page 8 Table of Contents 8.1.1 What You Can Do in this Chapter ..................124 8.1.2 What You Need To Know ....................124 8.1.3 Before You Begin ......................... 124 8.2 Home Networking Screen ......................125 Chapter 9 Log ..............................127 9.1 Log Overview ..........................127 9.1.1 What You Can Do in this Chapter ..................
  • Page 9 Table of Contents Chapter 16 Firmware Upgrade ...........................143 16.1 Firmware Upgrade Overview ....................143 16.2 Firmware Upgrade Settings ....................... 143 Chapter 17 Backup/Restore ..........................146 17.1 Backup/Restore Overview ......................146 17.2 Backup/Restore Settings ......................146 17.3 Reboot ............................148 Chapter 18 Diagnostic............................150 18.1 Diagnostic Overview ........................

  • Page 10: User's Guide

    User’s Guide...

  • Page 11: Introduction

    H A P T E R Introduction 1.1 Overview The WX Device refers to the following models. • WX3401-B0 • WX3100-T0 Use any of the following methods to manage the WX Device. • Web Configurator. Use the Web Configurator for management of the WX Device using a supported web browser.

  • Page 12: How To Set Up The Wx Device

    Chapter 1 Introduction 1.1.2 How to set up the WX Device The WX Device can function as a Repeater or an Access Point (AP). Set your WX Device to Repeater (RP) mode, if you want to connect an existing WiFi network through another Access Point and also provide network connection to WiFi clients.

  • Page 13: Mpro Mesh

    Chapter 1 Introduction Manage the WX Device and your WiFi network using the MPro Mesh app. You can check your WiFi network status, change passwords or set up a WiFi access with a QR code. For more information, see Chapter 4 on page 1.2 MPro Mesh The WX Device supports MPro Mesh that lets a controller manage your WiFi network.

  • Page 14: Network Controller

    Chapter 1 Introduction Figure 4 Band Steering Application 1.2.2 Network Controller To set up a Mesh network, you need a router or an AP that can function as a controller in order. A controller manages and coordinates WiFi activity in a network. A controller also manages the SSIDs and passwords on all APs in a network (auto-configuration).
  • Page 15 Chapter 1 Introduction Figure 5 Mesh Application The following table describes the icons used in the figure. Table 2 Icons used in Mesh Application ICON DESCRIPTION Router Controller (the DX5301-B0 in Scenario 1, see Section 4.3.1 on page 38) or AP controller (the first WX Device in Scenario 2, see Section 4.3.2 on page Access Point...

  • Page 16: Dual-Band Wifi

    Chapter 1 Introduction 1.3 Dual-Band WiFi The WX Device is a dual-band device that can use both 2.4 GHz and 5 GHz at the same time. IEEE 802.11a/b/g/n/ac/ax compliant clients can wirelessly connect to the WX Device to access network resources.
  • Page 17 Chapter 1 Introduction Figure 7 Scenario 1: Three APs Figure 8 Scenario 2: Two APs and one RP Figure 9 Scenario 3: One AP and two RPs Figure 10 Scenario 4: Two RPs Note: Set up your network as in Sencarios1-3 if your router does not support Zyxel MPro Mesh. Scenario 4 is only for routers that support Zyxel MPro Mesh.

  • Page 18: Mu-Mimo Technology

    Chapter 1 Introduction 1.5 MU-MIMO Technology Multi-User, Multiple-Input, Multiple-Output (MU-MIMO) allows an AP to transmit and receive data multiple groups of MU-MIMO enabled WiFi clients at the same time, using a technology called RF multipath. MU-MIMO divides its bandwidth evenly among all MIMO-compatible WiFi clients and keeping the WiFI signal constant for them all.

  • Page 19: Ghz Mu-Mimo

    Chapter 1 Introduction Figure 13 4X4:4 MU-MIMO 1.6 2.4/5 GHz MU-MIMO The 802.11ac standard supports only downlink traffic on the 5 GHz band while 802.11ax supports both downlink and uplink connectivity on the 2.4GHz and 5GHz bands. In a Mesh network, a downlink connection means transmitting data from an AP to a WiFi client. The AP serves as the transmitter and the WiFi client as the receiver.
  • Page 20 Chapter 1 Introduction Figure 14 Multicast Example In the multicast example above, systems A and D comprise one multicast group. In multicasting, the server only needs to send one data stream and this is delivered to systems A and D. IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establish membership in a Multicast group - it is not used to carry user data.

  • Page 21: Hardware

    H A P T E R Hardware This section describes the front and back panel of the WX Device. Refer to the Quick Start Guides to see how to make the hardware connections. 2.1 Front Panel and LEDs Use the LEDs to determine if the WX Device is behaving normally or if there are problems on your network.

  • Page 22: Rear Panel

    Chapter 2 Hardware Figure 16 The WX3100-T0’s Front Panel 2.2 Rear Panel Figure 17 The WX3401-B0’s Rear Panel WX Series User’s Guide...

  • Page 23: Leds (Lights)

    Chapter 2 Hardware Figure 18 The WX3100-T0’s Rear Panel Table 4 Panel Ports and Buttons LABEL DESCRIPTION LAN1/LAN2 Connect computers or other Ethernet devices to Ethernet ports for Internet access. Press the WPS button once within eight seconds to enable the AP/Repeater mode. POWER ON/OFF or DC/IN Connect the power cable and then press the power button to start the device.
  • Page 24 Chapter 2 Hardware Table 5 LED Table (for the WX Device-1) COLOR STATUS DESCRIPTION Link (With a Green The Ethernet cable is connected to the LAN port on the WX wired Device. connection) WiFi Green The 2.4 G/5 G WiFi is ready. Blinking The WX Device is transmitting/receiving WiFi data.

  • Page 25: Wall Mounting

    Chapter 2 Hardware 2.4 Wall Mounting Do the following to attach your WX Device to a wall. 2.4.1 The WX3401-B0 Wall-Mounting You may need screw anchors if mounting on a concrete or brick wall. Table 7 The WX3401 Wall Mounting Information Distance between holes 89.00 mm M4 Screws...

  • Page 26: The Wx3100-T0 Wall-Mounting

    Chapter 2 Hardware Figure 20 The WX3401 Wall Mounting Distance If using screw anchors, drill two holes for the screw anchors into the wall. Push the anchors into the full depth of the holes, then insert the screws into the anchors. Do not insert the screws all the way in - leave a small gap of about 0.5 cm.
  • Page 27 Chapter 2 Hardware Table 8 The WX3100 Wall Mounting Information M4 Screws Screw anchors (optional) Figure 22 The WX3100 Screw Specifications Attach the bracket to the back of the WX3100-T0 as shown. Figure 23 Attach the bracket Drill a hole in the wall. Insert the screw anchor and screw into the hole. Place the WX3100-T0 so the wall mount hole lines up with the screw.

  • Page 28: Wps Button

    Chapter 2 Hardware Figure 24 Wall Mounting 2.5 WPS Button Your WX Device supports WiFi Protected Setup (WPS), which is an easy way to set up a secure WiFi network. WPS is an industry standard specification, defined by the Wi-Fi Alliance. WPS allows you to quickly set up a WiFi network with strong security, without having to configure security settings manually.

  • Page 29: Reset Button

    Chapter 2 Hardware • Repeater mode (modem/router to the WX Device) 1. Press the WPS button on the modem/router. Release it when the WPS LED blinks. 2. Press the WX Device WPS button once within 2 minutes to copy the WiFi settings from your modem/ router to the WX Device.

  • Page 30: The Web Configurator

    H A P T E R The Web Configurator 3.1 Overview The Web Configurator is an HTML-based management interface that allows easy system setup and management via Internet browser. Use a browser that supports HTML5, such as Microsoft Edge, Internet Explorer 11, Mozilla Firefox, or Google Chrome.

  • Page 31: When The Wx Device Is Not Connected To A Router/Modem

    Chapter 3 The Web Configurator 3.2.2 When the WX Device is not connected to a router/modem: Make sure your WX Device hardware is properly connected (refer to the Quick Start Guide). Give your computer a fixed IP address in the range between 192.168.1.3 and 192.168.1.254. After you have set your computer’s IP address, open a web browser such as Internet Explorer and enter “http://192.168.1.2”...
  • Page 32 Chapter 3 The Web Configurator Figure 26 Change Password Screen The Connection Status page appears. Use this screen to configure basic Internet access and wireless settings (see Section 6.1 on page 83 for details). Figure 27 Connection Status WX Series User’s Guide...

  • Page 33: Web Configurator Layout

    Chapter 3 The Web Configurator 3.3 Web Configurator Layout Figure 28 Screen Layout As illustrated above, the main screen is divided into these parts: • A - Navigation Panel • B - Layout Icon • C - Main Window 3.3.1 Navigation Panel Click the menu icon ( to display the navigation panel that contains configuration menus and icons (quick links).
  • Page 34 Chapter 3 The Web Configurator Figure 29 Navigation Panel 3.3.1.1 Configuration Menus Use the menu items on the navigation panel to open screens to configure WX Device features. The following tables describe each menu item. Table 9 Configuration Menus Summary LINK FUNCTION Connection Status...
  • Page 35 Chapter 3 The Web Configurator Table 9 Configuration Menus Summary (continued) LINK FUNCTION Wireless General Use this screen to configure the WiFi settings and wireless LAN authentication/security settings. Guest/More Use this screen to configure multiple BSSs on the WX Device. APGuest/More Use this screen to block or allow wireless traffic from wireless devices of Authentication...
  • Page 36 Chapter 3 The Web Configurator 3.3.1.2 Icons The navigation panel provides some icons on the right hand side. The icons provide the following functions. Table 10 Web Configurator Icons ICON DESCRIPTION Theme: Click this icon to select a color that you prefer and apply it to the Web Configurator. Restart: Click this icon to reboot the WX Device without turning the power off.

  • Page 37: Technical Reference

    Technical Reference...

  • Page 38: App Tutorials

    H A P T E R App Tutorials 4.1 Overview This shows you how to use the MPro Mesh app to manage the WX Device and its Mesh network. 4.2 What You Can Do • To set up your WX Device with a Zyxel MPro Mesh Router using a WiFi connection; see Section 4.3.1 on page •...
  • Page 39 Chapter 4 App Tutorials Download the MPro Mesh app from Google Play or Apple Store. Connect your mobile device to the WiFi network of the Zyxel MPro Mesh Router. Note the SSID and password on the back label of the Zyxel MPro Mesh Router. Find this SSID on your mobile device. Enter the key to connect to your router.
  • Page 40 Chapter 4 App Tutorials Rotate the stand on the bottom of the WX Device 90 degrees. Place the WX Device where you want to extend the coverage of your WiFi network. Plug in the power cable and switch on the WX Device. Wait until the POWER LED turns steady green. This may take up to 2.5 minutes.
  • Page 41 Chapter 4 App Tutorials Select the Use WiFi scenario. Follow the instructions to start pairing the WX Device with a Zyxel MPro Mesh Router (with the WX3401-B0 and the DX5301-B0 as an example). Once the pairing starts, a 2-minute countdown timer will begin. Within 2 minutes, press the WPS button once on the WX Device until WiFi LED starts blinking slowly.
  • Page 42 Chapter 4 App Tutorials 10 After the WIFI LED turns steady green or fast blinking, wait for up to 2 minutes. The POWER LED should start blinking. The POWER and Link LED will turn solid green if the pairing process is successful. You can also check the result on the app screen.

  • Page 43: Setting Up The Wx Device With A Non-Mpro Mesh Router

    Chapter 4 App Tutorials Zyxel MPro Mesh router Table 12 LED Table (for WX Device-1) COLOR STATUS DESCRIPTION POWER Green Power is on or the MPro Mesh configuration process is done. Blinking The WX Device is starting up or under the MPro Mesh configuration process.
  • Page 44 Chapter 4 App Tutorials Plug in the power cable and switch on the WX Device-1. Wait until the POWER LED turns steady green. This may take up to 2.5 minutes. On your mobile device, go to the WiFi settings. Long press your existing WiFi connection. Tap Forget network to remove your existing WiFi connection.
  • Page 45 Chapter 4 App Tutorials Connect your mobile device to the WiFi network of the WX Device-1. Note the SSID and key on the side label of the WX Device-1. Find this SSID on your mobile device. Enter the key to connect to your WX Device-1.
  • Page 46 Chapter 4 App Tutorials Connect the WX Device-2 to the WX Device-1 Rotate the stand on the bottom of the WX Device-2 90 degrees. Rotate the stand Place the WX Device-2 where you want to extend the coverage of your network. Place the second WX Device Plug in the power cable and switch on the WX Device-2.
  • Page 47 Chapter 4 App Tutorials Turn on the second WX Device When the POWER LED on the WX Device-2 is steady green, open the MPro Mesh App. On the Home screen, tap on the icon to add the WX Device-2. Tap Add Mesh on the Home screen Select the Use WiFi scenario.
  • Page 48 Chapter 4 App Tutorials Paring Within 2 minutes, press the WPS button once on the WX Device-2 for less than 3 seconds. Press the WPS button on the second WX Device The POWER and Link LED on the WX Device-2 turns steady green if the pairing process is successful. You can also check the result on the app screen.
  • Page 49 Chapter 4 App Tutorials Click Done to finish the pairing process. The WX Device-1 (the controller) will undergo an auto - configuration after a Mesh network is established. (See Section 1.2 on page 13 for more information). Check the status of your wireless Mesh network on the Home screen. Successful pairing The POWER LED shows if the WX Device-2 is ready to join the WiFi network.

  • Page 50: Network Management With The Mpro Mesh App

    Chapter 4 App Tutorials Connect your other wireless clients to your wireless Mesh network 4.4 Network Management with the MPro Mesh App You can manage your controller (the WX Device-1 or a Zyxel MPro Mesh Router) and their WiFi settings through the MPro Mesh app.

  • Page 51: Viewing The Controller Information

    Chapter 4 App Tutorials Home 4.4.2 Viewing the Controller Information Use this screen to view basic information of your controller (the Zyxel MPro Mesh Router or -1). WX Device Tap on the icon next to the model name WX3401-00016 to open the following screen. WX Series User’s Guide...
  • Page 52 Chapter 4 App Tutorials Gateway Detail Tap on the icon to change the model name shown on the app. WX Series User’s Guide...
  • Page 53 Chapter 4 App Tutorials Change model name Tap the icon to save the changes made. Tap on Reboot at the bottom left corner to restart your device. WX Series User’s Guide...

  • Page 54: Adding Devices To Your Mesh Network

    Chapter 4 App Tutorials Reboot 4.4.3 Adding Devices to Your Mesh Network Use this screen to add extenders to your network to form a daisy chain (for more information on daisy chain, see Section 1.4 on page 16). On the Home screen, tap on the icon to open the following screen.
  • Page 55 Chapter 4 App Tutorials Select the Connection Method To add a WX Device to your network wirelessly: Tap on the icon under Use WiFi. The following screen appears. Follow the instruction to set your device to the Repeater mode. Then click Next to go to the next step.
  • Page 56 Chapter 4 App Tutorials Place WiFi Extender Note: You can tap on See Tips on the top right corner to see instruction for finding ideal places to set up your devices. Note: Your device may not have a mode switch. The method for setting modes for your device may vary depending on the device you use.
  • Page 57 Chapter 4 App Tutorials The following screen appears. Wait for the WX Device to connect to the MPro Mesh Router through the WPS method. WX Series User’s Guide...
  • Page 58 Chapter 4 App Tutorials Press the WPS button The following screen appears if the connection fails. Tap on Need help to see possible reasons for the connection failure or tap on Try Again to try connecting your devices through WPS button once more. WX Series User’s Guide...
  • Page 59 Chapter 4 App Tutorials Unsuccessful connection The following screen appears if the WX Device is connected to the MPro Mesh Router successfully. Tap Done to go back to the home screen. WX Series User’s Guide...

  • Page 60: Adding Devices To Your Mesh Network

    Chapter 4 App Tutorials Successful connection 4.4.4 Adding Devices to Your Mesh Network Use this screen to add extenders or APs to your network to form a daisy chain. On the Home screen, tap on the icon to open the following screen. WX Series User’s Guide...
  • Page 61 Chapter 4 App Tutorials To add a WX Device to your network with an Ethernet cable: Tap on the icon under Use Ethernet Cable. The following screen shows. Follow the instruction to set your device to the AP mode. Then click Done to go back to the Home page.

  • Page 62: Devices Screen

    Chapter 4 App Tutorials 4.5 Devices Screen Use this screen to view clients that are connected to the WX Device and their link quality. You can tap on the search icon to search for a certain client. Tap on Devices in the navigation panel to open the following screen. WX Series User’s Guide...

  • Page 63: Viewing Device Information

    Chapter 4 App Tutorials Devices 4.5.1 Viewing Device Information Use this screen to view basic information of the client connected to the WX Device and block Internet access to it. Tap on the icon to open the following screen. WX Series User’s Guide...

  • Page 64: Wifi Settings Screen

    Chapter 4 App Tutorials Device Detail Tap on the icon to change the name of your device shown on the app. 4.6 WiFi Settings Screen Use this screen to configure settings for your WiFi network. For more information on Guest WiFi, see Section 4.7 on page Tap on WiFi in the navigation panel to open the following screen.
  • Page 65 Chapter 4 App Tutorials WiFi Settings Tap on the icon to show the QR code for connecting a WiFi client to the WX Device. WX Series User’s Guide...

  • Page 66: Editing Wifi Settings

    Chapter 4 App Tutorials QR Code for WiFi Connection 4.6.1 Editing WiFi Settings Use this screen to edit the SSID (WiFi name) and password for your WiFi network. Tap on the icon to open the following screen. WX Series User’s Guide...

  • Page 67: Guest Wifi Settings Screen

    Chapter 4 App Tutorials Edit WiFi Settings Tap on Save to save your changes, or tap on Cancel to go back to the previous screen. 4.7 Guest WiFi Settings Screen Use this screen to configure Guest WiFi settings. Slide the Guest WiFi switch to the right to enable Guest WiFi.

  • Page 68: Editing Guest Wifi Settings

    Chapter 4 App Tutorials 4.7.1 Editing Guest WiFi Settings Use this screen to edit the SSID (WiFi Guest name) and password for your WiFi network. Tap on the icon to open the following screen. Note: If you disable Guest WiFi, you must reconnect to the controller. WX Series User’s Guide...
  • Page 69 Chapter 4 App Tutorials Tap on Save to save your changes, or tap on Cancel to go back to the previous screen. WX Series User’s Guide...

  • Page 70: Account Screen

    Chapter 4 App Tutorials 4.8 Account Screen Use this screen to logout or view the app version and privacy policy. WX Series User’s Guide...

  • Page 71: Web Tutorials

    H A P T E R Web Tutorials 5.1 Overview This chapter provides web configurator tutorials for setting up a secure WiFi network for your WX Device. • WiFi Network Setup • Device Maintenance 5.2 WiFi Network Setup Thomas wants to set up a WiFi network so that he can use his notebook to access the Internet. In this WiFi network, the WX Device serves as an access point (AP), and the notebook is the WiFi client.
  • Page 72 Chapter 5 Web Tutorials Go to the Wireless > Others screen and select 802.11b/g/n/ax Mixed in the 802.11 Mode field. Click Apply. WX Series User’s Guide...

  • Page 73: Setting Up A Wifi Network Using Wps

    Chapter 5 Web Tutorials Thomas can now use the WPS feature to establish a WiFi connection between his notebook and the WX Device (see Section 5.2.2 on page 73). He can also use the notebook’s WiFi client to search for the WX Device (see Section 5.2.4 on page 74).

  • Page 74: Setting Up A Wifi Network Without Wps

    Chapter 5 Web Tutorials 5.2.3 Setting Up a WiFi Network Without WPS Use the wireless adapter’s utility installed on the notebook to search for the “Example” SSID. Then enter the “DoNotStealMyWirelessNetwork” pre-shared key to establish a WiFi Internet connection. Note: The WX Device supports IEEE 802.11 WiFi clients.
  • Page 75 Chapter 5 Web Tutorials • Employees in Company A will use a general Company WiFi network group. • Higher management level and important visitors will use the VIP group. • Visiting guests will use the Guest group, which has a different SSID and password. Company A will use the following parameters to set up the WiFi network groups.
  • Page 76 Chapter 5 Web Tutorials Click Network Setting > Wireless > Guest/More AP to open the following screen. Click the Modify icon to configure the second WiFi network group. Configure the screen using the provided parameters and click OK. WX Series User’s Guide...
  • Page 77 Chapter 5 Web Tutorials Note: The Guest SSID (Wireless Network Name) depends on the state of the Main SSID. For example, when the 2.4GHz Main SSID is enabled, then the 2.4GHz Guest SSID can be enabled. But when the 2.4GHz Main SSID is disabled, then the 2.4GHz Guest SSID is automatically disabled (cannot be enabled by the user).

  • Page 78: Connecting To The Zyxel Device's Wifi Network (Windows 10)

    Chapter 5 Web Tutorials Check the status of VIP and Guest in the Guest/More AP screen. The yellow bulbs signify that the SSIDs are active and ready for WiFi access. 5.2.5 Connecting to the Zyxel Device’s WiFi Network (Windows 10) This section shows how to set the IP address of a computer using Windows 10 to be in the same subnet as a WX Device.
  • Page 79 Chapter 5 Web Tutorials Click Change adapter settings. Right-click the Ethernet icon, and then select Properties. Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties. WX Series User’s Guide...

  • Page 80: Device Maintenance

    Chapter 5 Web Tutorials Select Use the following IP address and enter an IP address from 192.168.1.3 to 192.168.1.254. The Subnet mask will be entered automatically. Click OK when you are done and close all windows. 5.3 Device Maintenance 5.3.1 Upgrading the Firmware Upload the firmware to the WX Device for feature enhancements.

  • Page 81: Backing Up The Device Configuration

    Chapter 5 Web Tutorials Download the firmware file at www.zyxel.com in a compressed file. Decompress the file. Go to the Maintenance > Firmware Upgrade screen. Click Browse and select a .bin file to upload. Click Upload. This process may take up to two minutes to finish. After two minutes, log in again and check your new firmware version in the Status screen.

  • Page 82: Restoring The Device Configuration

    Chapter 5 Web Tutorials 5.3.3 Restoring the Device Configuration You can upload a previously saved configuration file from your computer to your WX Device to restore that previous configuration. Go to the Maintenance > Backup/Restore screen. Click Browse in Restore Configuration section, and select the configuration file that you want to upload. Click Upload.

  • Page 83: Connection Status

    H A P T E R Connection Status 6.1 Overview After you log into the Web Configurator, the Connection Status screen appears. You can configure basic Internet access and wireless settings in this screen. It also shows the network status of the WX Device and computers/devices connected to it.

  • Page 84: Layout Icon

    Chapter 6 Connection Status 6.1.1 Layout Icon Click this icon ( ) to arrange the screen order. Select a block and hold it to move around. Click the Check icon ( ) in the lower left corner to save the changes. 6.1.2 Connectivity Use this screen to view the network connection status of the WX Device and its clients.

  • Page 85: System Info

    Chapter 6 Connection Status Figure 32 Connectivity: Connected Devices Icon and Device Name You can change the icon and name of a connected device by clicking the device’s Edit icon. Select an icon and/or enter a name in the Device Name field for a connected device. Click Save to save your changes.
  • Page 86 Chapter 6 Connection Status Click the Arrow icon ( ) to open the following screen. Use this screen to view more information on the status of your firewall and interfaces (LAN, and WiFi). Figure 35 System Info: Detailed Information Each field is described in the following table. Table 14 System Info: Detailed Information LABEL DESCRIPTION...

  • Page 87: Wifi Settings

    Chapter 6 Connection Status Table 14 System Info: Detailed Information (continued) LABEL DESCRIPTION MAC Address This shows the wireless adapter MAC (Media Access Control) address of the wireless interface. Status This displays whether WiFi is activated. SSID This is the descriptive name used to identify the WX Device in a wireless LAN. Channel This is the channel number used by the wireless interface now.

  • Page 88: Guest Wifi Settings

    Chapter 6 Connection Status Figure 37 WiFi Settings: Configuration Each field is described in the following table. Table 15 WiFi Settings: Configuration LABEL DESCRIPTION Keep 2.4G and 5G Select this and the 2.4G and 5G wireless networks will use the same SSID. the same If you deselect this, the screen will change.
  • Page 89 Chapter 6 Connection Status Figure 38 Guest WiFi Settings Click the Arrow icon ( ) to open the following screen. Use this screen to configure the 2.4G and 5G SSIDs and/or passwords for your guest wireless networks. Figure 39 Guest WiFi Settings: Configuration To assign different SSIDs to the 2.4G and 5G guest wireless networks, clear the Keep 2.4G and 5G the same check box in the WiFi Settings screen, and the Guest WiFi Settings screen will change.

  • Page 90: Lan Settings

    Chapter 6 Connection Status Each field is described in the following table. Table 16 WiFi Settings: Configuration LABEL DESCRIPTION WiFi Click this switch to enable or disable the 2.4G and/or 5G wireless networks. When the switch goes to the right , the function is enabled.
  • Page 91 Chapter 6 Connection Status Figure 42 LAN Setup Each field is described in the following table. Table 17 Status Screen LABEL DESCRIPTION LAN IP Setup IP Address Enter the LAN IPv4 address you want to assign to your WX Device in dotted decimal notation, for example, 192.168.1.2 (factory default).

  • Page 92: Wireless

    H A P T E R Wireless 7.1 Wireless Overview This chapter describes the WX Device’s Network Setting > Wireless screens. Use these screens to set up your WX Device’s WiFi connection and security settings. 7.1.1 What You Can Do in this Chapter This section describes the WX Device’s Wireless screens.

  • Page 93: Wireless General Settings

    Chapter 7 Wireless WiFi6 / IEEE 802.11ax WiFi6 is backwards compatible with IEEE 802.11a/b/g/n/ac and is most suitable in areas with a high concentration of users. WiFi6 devices support Target Wakeup Time (TWT) allowing them to automatically power down when they are inactive. The following table displays the comparison of the different WiFi standards.
  • Page 94 Chapter 7 Wireless Figure 43 Network Setting > Wireless > General The following table describes the general WiFi labels in this screen. Table 18 Network Setting > Wireless > General LABEL DESCRIPTION Wireless Wireless Select Keep the same settings for 2.4G and 5G wireless networks and the 2.4 GHz and 5 GHz wireless networks will use the same SSID and wireless security settings.
  • Page 95 Chapter 7 Wireless Table 18 Network Setting > Wireless > General (continued) LABEL DESCRIPTION Bandwidth Select whether the WX Device uses a wireless channel width of 20MHz, 40MHz, 20/40MHz, 20/40/ 80MHz, or 20/40/80/160MHz. A standard 20MHz channel offers transfer speeds of up to 150Mbps whereas a 40MHz channel uses two standard channels and offers speeds of up to 300 Mbps.

  • Page 96: No Security

    Chapter 7 Wireless 7.2.1 No Security Select No Security to allow wireless stations to communicate with the WX Device without any data encryption or authentication. Note: If you do not enable any wireless security on your WX Device, your network is accessible to any wireless networking device that is within range.
  • Page 97 Chapter 7 Wireless Figure 45 Wireless > General: More Secure: WPA2-PSK The following table describes the labels in this screen. Table 20 Wireless > General: More Secure: WPA2-PSK LABEL DESCRIPTION Security Level Select More Secure to enable WPA2-PSK data encryption. Security Mode Select the data encryption method the WX Device uses.

  • Page 98: Guest/More Ap

    Chapter 7 Wireless 7.3 Guest/More AP This screen allows you to configure a guest wireless network that allows access to the Internet only through the WX Device. You can also configure additional wireless networks, each with different security settings, in this screen. Click Network Setting >...
  • Page 99 Chapter 7 Wireless Figure 47 Network Setting > Wireless > Guest/More AP > Edit The following table describes the fields in this screen. Table 23 Network Setting > Wireless > Guest/More AP > Edit LABEL DESCRIPTION Wireless Network Setup Wireless Click this switch to enable or disable WiFi in this field.

  • Page 100: Mac Authentication

    Chapter 7 Wireless Table 23 Network Setting > Wireless > Guest/More AP > Edit (continued) LABEL DESCRIPTION Access Scenario If you select Home Guest, clients can connect to each other directly. If you select External Guest, clients are blocked from connecting to each other directly. BSSID This shows the MAC address of the wireless interface on the WX Device when WiFi is enabled.
  • Page 101 Chapter 7 Wireless Setting > Wireless > MAC Authentication. The screen appears as shown. Figure 48 Network Setting> Wireless > MAC Authentication The following table describes the labels in this screen. Table 24 Network Setting > Wireless > MAC Authentication LABEL DESCRIPTION General...

  • Page 102: Add/Edit Mac Addresses

    Chapter 7 Wireless 7.4.1 Add/Edit MAC Addresses Click Add new MAC address in the Network Setting > Wireless > MAC Authentication screen to add a new MAC address. You can also click the Edit icon next to a MAC authentication rule to edit the rule. Enter the MAC addresses of the wireless devices that are allowed or denied access to the WX Device in these address fields.
  • Page 103 Chapter 7 Wireless Figure 50 Network Setting > Wireless > WPS The following table describes the labels in this screen. Table 25 Network Setting > Wireless > WPS LABEL DESCRIPTION General Click this switch to activate or deactivate WPS on this WX Device. When the switch turns blue , the function is enabled.

  • Page 104: Wmm Settings

    Chapter 7 Wireless Table 25 Network Setting > Wireless > WPS (continued) LABEL DESCRIPTION Register Enter the PIN of the device that you are setting up a WPS connection with and click Register to authenticate and add the wireless device to your wireless network. You can find the PIN either on the outside of the device, or by checking the device’s settings.

  • Page 105: Others Settings

    Chapter 7 Wireless Figure 51 Network Setting > Wireless > WMM Note: WMM cannot be disabled if 802.11 mode includes 802.11n or 802.11ac. The following table describes the labels in this screen. Table 26 Network Setting > Wireless > WMM LABEL DESCRIPTION WMM of SSID1~4 Select On to have the WX Device automatically give the wireless network (SSIDx) a priority level...
  • Page 106 Chapter 7 Wireless Figure 52 Network Setting > Wireless > Others The following table describes the labels in this screen. Table 27 Network Setting > Wireless > Others LABEL DESCRIPTION Output Power Set the output power of the WX Device. If there is a high density of APs in an area, decrease the output power to reduce interference with other APs.

  • Page 107: Channel Status Settings

    Chapter 7 Wireless Table 27 Network Setting > Wireless > Others (continued) LABEL DESCRIPTION 802.11 Mode For 2.4 GHz frequency WiFi devices: • Select 802.11b Only to allow only IEEE 802.11b compliant WiFi devices to associate with the WX Device. •...

  • Page 108: Operating Modes Settings

    Chapter 7 Wireless Note: If the current channel is a DFS channel, the warning ‘Channel scan process is denied because current channel is a DFS channel (Channel: 52~140). If you want to run channel scan, please select a non-DFS channel and try again.’ appears. Figure 53 Network Setting >...
  • Page 109 Chapter 7 Wireless Figure 54 Network Setting > Wireless > Operating Modes The following table describes the labels in this screen. Table 28 Network Setting > Wireless > Operating Modes LABEL DESCRIPTION Operating Modes Modes This displays the operating mode of the WX Device. •...

  • Page 110: Ap List Screen

    Chapter 7 Wireless Table 28 Network Setting > Wireless > Operating Modes LABEL DESCRIPTION Select this to activate or deactivate the WPS method. Click WPS button Click this to connect the WX Device to the AP using the WPS method. Apply Click Apply to save your changes.

  • Page 111: Technical Reference

    Chapter 7 Wireless Table 29 Network Setting > Wireless > AP List LABEL DESCRIPTION SSID This shows the network name of the AP the WX Device can detect. MAC Address This shows the MAC address of the AP. Channel This shows the channel the AP uses. RSSI (dbm) This shows the strength of the AP’s radio signal measured in dbm.
  • Page 112 Chapter 7 Wireless Figure 56 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your WX Device is the AP.

  • Page 113: Additional Wireless Terms

    Chapter 7 Wireless 7.11.2 Additional Wireless Terms The following table describes some wireless network terms and acronyms used in the WX Device’s Web Configurator. Table 30 Additional Wireless Terms TERM DESCRIPTION RTS/CTS Threshold In a wireless network which covers a large area, wireless devices are sometimes not aware of each other’s presence.
  • Page 114 Chapter 7 Wireless Vanishing Point (which you know was made in 1971) you could use “70dodchal71vanpoi” as your security key. The following sections introduce different types of wireless security you can set up in the wireless network. 7.11.3.1 SSID Normally, the WX Device acts like a beacon and regularly broadcasts the SSID in the area. You can hide the SSID instead, in which case the WX Device does not broadcast the SSID.

  • Page 115: Signal Problems

    Chapter 7 Wireless 7.11.3.4 Encryption Wireless networks can use encryption to protect the information that is sent in the wireless network. Encryption is like a secret code. If you do not know the secret code, you cannot understand the message. Many types of encryption use a key to protect the information in the wireless network.

  • Page 116: Mbssid

    Chapter 7 Wireless Figure 57 Basic Service Set 7.11.6 MBSSID Traditionally, you need to use different APs to configure different Basic Service Sets (BSSs). As well as the cost of buying extra APs, there is also the possibility of channel interference. The WX Device’s MBSSID (Multiple Basic Service Set IDentifier) function allows you to use one access point to provide several BSSs simultaneously.

  • Page 117: Wifi Protected Setup (Wps)

    Chapter 7 Wireless Use long preamble if you are unsure what preamble mode other wireless devices on the network support, and to provide more reliable communications in busy wireless networks. Use short preamble if you are sure all wireless devices on the network support it, and to provide more efficient communications.
  • Page 118 Chapter 7 Wireless 7.11.8.2 PIN Configuration Each WPS-enabled device has its own PIN (Personal Identification Number). This may either be static (it cannot be changed) or dynamic (in some devices you can generate a new PIN by clicking on a button in the configuration interface).
  • Page 119 Chapter 7 Wireless Figure 58 Example WPS Process: PIN Method 7.11.8.3 How WPS Works When two WPS-enabled devices connect, each device must assume a specific role. One device acts as the registrar (the device that supplies network and security settings) and the other device acts as the enrollee (the device that receives network and security settings.
  • Page 120 Chapter 7 Wireless Figure 59 How WPS Works The roles of registrar and enrollee last only as long as the WPS setup process is active (two minutes). The next time you use WPS, a different device can be the registrar if necessary. The WPS connection process is like a handshake;...
  • Page 121 Chapter 7 Wireless Figure 60 WPS: Example Network Step 1 In step 2, you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the network.
  • Page 122 Chapter 7 Wireless Figure 62 WPS: Example Network Step 3 7.11.8.5 Limitations of WPS WPS has some limitations of which you should be aware. • WPS works in Infrastructure networks only (where an AP and a wireless client communicate). It does not work in Ad-Hoc networks (where there is no AP).
  • Page 123 Chapter 7 Wireless point is the WPS registrar, the enrollee, or was not involved in the WPS handshake; a rogue device must still associate with the access point to gain access to the network. Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP.

  • Page 124: Home Networking

    H A P T E R Home Networking 8.1 Home Networking Overview A Local Area Network (LAN) is a shared communication system to which many networking devices are connected. It is usually located in one immediate area such as a building or floor of a building. Use the LAN screens to help you configure a LAN DHCP server and manage IP addresses.

  • Page 125: Home Networking Screen

    Chapter 8 Home Networking 8.2 Home Networking Screen Use this screen to set the IP address and subnet mask of your WX Device. Configure DHCP settings to have a DHCP server assign IP addresses to devices. Click Network Setting > Home Networking to open the Home Networking screen.
  • Page 126 Chapter 8 Home Networking Table 31 Network Setting > Home Networking > LAN Setup (continued) LABEL DESCRIPTION Subnet Mask Type the subnet mask of your network in dotted decimal notation, for example 255.255.255.0 (factory default). Your WX Device automatically computes the subnet mask based on the IP address you enter, so do not change this field unless you are instructed to do so.

  • Page 127: Log

    H A P T E R 9.1 Log Overview These screens allow you to determine the categories of events that the WX Device logs and then display these logs or have the WX Device send them to an administrator (through e-mail) or to a syslog server. 9.1.1 What You Can Do in this Chapter •...

  • Page 128: System Log Settings

    Chapter 9 Log 9.2 System Log Settings Use the Log screen to see the system logs. You can filter the entries by selecting a severity level and/or category. Click System Monitor > Log > System Log to open the System Log screen. Figure 65 System Monitor >...
  • Page 129 Chapter 9 Log Table 33 System Monitor > Log > System Log (continued) LABEL DESCRIPTION Facility The log facility allows you to send logs to different files in the syslog server. Refer to the documentation of your syslog program for more details. Level This field displays the severity level of the log.

  • Page 130: Multicast Status

    H A P T E R Multicast Status 10.1 Multicast Status Overview Use the Multicast Status screens to view IPv4 or IPv6 multicast group information. 10.2 IGMP Status Use this screen to look at the current list of IPv4 multicast groups the WX Device manages through IGMP. Internet Group Multicast Protocol (IGMP) is a network-layer protocol used to establish membership in a Multicast group - it is not used to carry user data.
  • Page 131 Chapter 10 Multicast Status settings in Network Setting > MLD Status. To open this screen, click System Monitor > Multicast Status > MLD Status. Figure 67 System Monitor > Multicast Status > MLD Status The following table describes the labels in this screen. Table 35 System Monitor >...

  • Page 132: Wlan Station Status

    H A P T E R WLAN Station Status 11.1 WLAN Station Status Overview Click System Monitor > WLAN Station Status to open the following screen. Use this screen to view information and status of the wireless stations (wireless clients) that are currently associated with the WX Device.
  • Page 133 Chapter 11 WLAN Station Status Table 36 System Monitor > WLAN Station Status (continued) LABEL DESCRIPTION The Signal-to-Noise Ratio (SNR) is the ratio between the received signal power and the received noise power. The normal range is 15 to 40. If the value drops below 15, try moving the associated wireless station closer to the WX Device to get better quality WiFi.

  • Page 134: System

    H A P T E R System 12.1 System Overview In the System screen, you can name your WX Device (Host) and give it an associated domain name. Domain is the name given to a network. It will be required to reach a network from an external point (like the Internet).

  • Page 135: User Account

    H A P T E R User Account 13.1 User Account Overview In the User Account screen, you can view the settings of the ‘admin’ and other user accounts that you use to log into the WX Device to manage it. 13.2 User Account Settings Click Maintenance >...

  • Page 136: User Account Add/Edit

    Chapter 13 User Account Table 38 Maintenance > User Account (continued) LABEL DESCRIPTION Idle Timeout This field displays the length of inactive time before the WX Device will automatically log the user out of the Web Configurator. Lock Period This field displays the length of time a user must wait before attempting to log in again after a number if consecutive wrong passwords have been entered as defined in Retry Times.
  • Page 137 Chapter 13 User Account Table 39 Maintenance > User Account > Add/Edit (continued) LABEL DESCRIPTION Retry Times Enter the number of times consecutive wrong passwords can be entered for this account. 0 means there is no limit. Idle Timeout Enter the length of inactive time before the WX Device will automatically log the user out of the Web Configurator.

  • Page 138: Remote Management

    H A P T E R Remote Management 14.1 Remote Management Overview Use remote management to control what services you can use through which interface(s) in order to manage the WX Device. 14.1.1 What You Can Do in this Chapter •...
  • Page 139 Chapter 14 Remote Management The following table describes the fields in this screen. Table 40 Maintenance > Remote Management > Remote Management LABEL DESCRIPTION Service This is the service list you may use to access the WX Device. • HTTP provides a non secured way. •...

  • Page 140: Time Settings

    H A P T E R Time Settings 15.1 Time Settings Overview This chapter shows you how to configure the WX Device’s system date and time. 15.2 Time For effective scheduling and logging, the WX Device’s system time must be accurate. Use this screen to configure the WX Device’s time based on your local time zone.
  • Page 141 Chapter 15 Time Settings Figure 73 Maintenance > Time The following table describes the fields in this screen. Table 41 Maintenance > Time LABEL DESCRIPTION Current Date/Time Current Time This field displays the time of your WX Device. Each time you reload this page, the WX Device synchronizes the time with the time server. Current Date This field displays the date of your WX Device.
  • Page 142 Chapter 15 Time Settings Table 41 Maintenance > Time (continued) LABEL DESCRIPTION Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Daylight Savings Daylight Saving Time is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening.

  • Page 143: Firmware Upgrade

    H A P T E R Firmware Upgrade 16.1 Firmware Upgrade Overview This screen lets you upload new firmware to your WX Device. You can download new firmware releases from your nearest Zyxel FTP site (or www.zyxel.com) to upgrade your device’s performance. Only use firmware for your device’s specific model.
  • Page 144 Chapter 16 Firmware Upgrade The following table describes the labels in this screen. After you see the firmware updating screen, wait two minutes before logging into the WX Device again. Table 42 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Restore Default Select the check box to have the WX Device automatically reset itself after the new firmware is Settings After...
  • Page 145 Chapter 16 Firmware Upgrade Note that the WX Device automatically restarts during the upload, causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Network Temporarily Disconnected WX Series User’s Guide...

  • Page 146: Backup/Restore

    H A P T E R Backup/Restore 17.1 Backup/Restore Overview The Backup/Restore screen allows you to backup and restore device configurations. You can also reset your device settings back to the factory default. 17.2 Backup/Restore Settings Click Maintenance > Backup/Restore. Information related to factory default settings and backup configuration are shown in this screen.
  • Page 147 Chapter 17 Backup/Restore Backup Configuration Backup Configuration allows you to back up (save) the WX Device’s current configuration to a file on your computer. Once your WX Device is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings.

  • Page 148: Reboot

    Chapter 17 Backup/Restore Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the WX Device to its factory defaults. The following warning screen appears. Figure 80 Reset Warning Message Figure 81 Reset In Process Message You can also press the RESET button on the rear panel to reset the factory defaults of your WX Device.
  • Page 149 Chapter 17 Backup/Restore Figure 82 Maintenance > Reboot WX Series User’s Guide...

  • Page 150: Diagnostic

    H A P T E R Diagnostic 18.1 Diagnostic Overview The Diagnostic screens display information to help you identify problems with the WX Device. The route between a Central Office Very-high-bit-rate Digital Subscriber Line (CO VDSL) switch and one of its Customer-Premises Equipment (CPE) may go through switches owned by independent organizations.

  • Page 151: Ping & Traceroute

    Chapter 18 Diagnostic 18.3 Ping & TraceRoute Use this screen use ping, traceroute, or nslookup for troubleshooting. Ping and traceroute are used to test whether a particular host is reachable. After entering an IP address and clicking on one of the buttons to start a test, the results will be shown in the Ping/Traceroute Test area.

  • Page 152: Troubleshooting And Appendices

    Troubleshooting and Appendices Appendices contain general information. Some information may not apply to your WX Device.

  • Page 153: Troubleshooting

    H A P T E R Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power and Hardware Problems • Device Access Problems • Internet Problems • WiFi Problems •...

  • Page 154: Device Access Problems

    Chapter 19 Troubleshooting If the problem continues, contact the vendor. 19.2 Device Access Problems I don’t know the IP address of the WX Device. The default LAN IP address is 192.168.1.2. If your router assigns an IP address to the WX Device, you can find your new IP address on the Gateway Detail screen using the MPro Mesh App (See Section 4.5.1 on page 63 for more information) or log into...

  • Page 155: Internet Problems

    Chapter 19 Troubleshooting If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Make sure you have logged out of any earlier management sessions using the same user account even if they were through a different interface or using a different browser. I cannot log into the WX Device.

  • Page 156: Wifi Problems

    Chapter 19 Troubleshooting 19.4 WiFi Problems The WiFi connection is slow and intermittent. The following factors may cause interference: • Obstacles: walls, ceilings, furniture, and so on. • Building Materials: metal doors, aluminum studs. • Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices. To optimize the speed and quality of your WiFi connection, you can: •...

  • Page 157: Mpro Mesh App Problems

    Chapter 19 Troubleshooting You will lose all of your changes when you reset the WX Device to its factory defaults. • You can back up the configuration you made before resetting the WX Device. To reset the WX Device, • Make sure the power LED is on. •...
  • Page 158 Chapter 19 Troubleshooting With an MPro Mesh Router, follow the steps in Scenario1 to add WX Devices to your network (see Section 4.3.1 on page 38 for more information). With a non-MPro Mesh Router, follow the steps in Scenario 2 to add WX Devices to your network (see Section 4.3.2 on page 43 for more information) WX Series User’s Guide...

  • Page 159: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • https://www.zyxel.com/cn/zh/ India • Zyxel Technology India Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan •...
  • Page 160 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • https://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • https://www.zyxel.com/th/th/ Vietnam • Zyxel Communications Corporation-Vietnam Office • https://www.zyxel.com/vn/vi Europe Belarus • Zyxel BY • https://www.zyxel.by Belgium • Zyxel Communications B.V. • https://www.zyxel.com/be/nl/...
  • Page 161 Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • https://www.zyxel.com/cz/cs/ Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da/ Estonia • Zyxel Estonia • https://www.zyxel.com/ee/et/ Finland • Zyxel Communications • https://www.zyxel.com/fi/fi/ France •...
  • Page 162 • Zyxel Communications Poland • https://www.zyxel.com/pl/pl/ Romania • Zyxel Romania • https://www.zyxel.com/ro/ro Russia • Zyxel Russia • https://www.zyxel.com/ru/ru/ Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • https://www.zyxel.com/sk/sk/ Spain • Zyxel Communications ES Ltd • https://www.zyxel.com/es/es/ Sweden • Zyxel Communications • https://www.zyxel.com/se/sv/ Switzerland •...
  • Page 163 Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en/ Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com South America Argentina • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Colombia •...
  • Page 164 Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America • Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/...

  • Page 165: Appendix B Ipv6

    P P E N D I X IPv6 Overview IPv6 (Internet Protocol version 6), is designed to enhance IP address size and features. The increase in IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 10 IP addresses.
  • Page 166 Appendix B IPv6 Unspecified Address An unspecified address (0:0:0:0:0:0:0:0 or ::) is used as the source address when a device does not have its own address. It is similar to “0.0.0.0” in IPv4. Loopback Address A loopback address (0:0:0:0:0:0:0:1 or ::1) allows a host to send packets to itself. It is similar to “127.0.0.1” in IPv4.
  • Page 167 Appendix B IPv6 Table 47 Reserved Multicast Address (continued) MULTICAST ADDRESS FF0E:0:0:0:0:0:0:0 FF0F:0:0:0:0:0:0:0 Subnet Masking Both an IPv6 address and IPv6 subnet mask compose of 128-bit binary digits, which are divided into eight 16-bit blocks and written in hexadecimal notation. Hexadecimal uses four bits for each character (1 ~ 10, A ~ F).
  • Page 168 Appendix B IPv6 Renew Renew Renew Rebind to S1 to S1 to S1 to S2 Renew Renew Renew Rebind to S1 to S1 to S1 to S2 DHCP Relay Agent A DHCP relay agent is on the same network as the DHCP clients and helps forward messages between the DHCP server and clients.
  • Page 169 Appendix B IPv6 • Router advertisement: A response to a router solicitation or a periodical multicast advertisement from a router to advertise its presence and other parameters. IPv6 Cache An IPv6 host is required to have a neighbor cache, destination cache, prefix list and default router list. The WX Device maintains and updates its IPv6 caches constantly using the information from response messages.
  • Page 170 Appendix B IPv6 Example - Enabling IPv6 on Windows XP/2003/Vista By default, Windows XP and Windows 2003 support IPv6. This example shows you how to use the ipv6 install command on Windows XP/2003 to enable IPv6. This also displays how to use the ipconfig command to see auto-generated IP addresses.
  • Page 171 Appendix B IPv6 Click Start and then OK. Now your computer can obtain an IPv6 address from a DHCPv6 server. Example - Enabling IPv6 on Windows 7 Windows 7 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer.
  • Page 172 Appendix B IPv6 Click Close to exit the Local Area Connection Status screen. Select Start > All Programs > Accessories > Command Prompt. Use the ipconfig command to check your dynamic IPv6 address. This example shows a global address (2001:b021:2d::1000) obtained from a DHCP server. C:\>ipconfig Windows IP Configuration Ethernet adapter Local Area Connection:...

  • Page 173: Appendix C Services

    P P E N D I X Services The following table lists some commonly-used services and their associated protocols and port numbers. • Name: This is a short, descriptive name for the service. You can use this one or create a different one, if you like.
  • Page 174 Appendix C Services Table 48 Examples of Services NAME PROTOCOL PORT(S) DESCRIPTION AH (IPSEC_TUNNEL) User-Defined The IPSEC AH (Authentication Header) tunneling protocol uses this service. 5190 AOL’s Internet Messenger service. AUTH Authentication protocol used by some servers. Border Gateway Protocol. BOOTP_CLIENT DHCP Client.
  • Page 175 Appendix C Services Table 48 Examples of Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION 2049 Network File System - NFS is a client/server distributed file service that provides transparent file sharing for network environments. NNTP Network News Transport Protocol is the delivery mechanism for the USENET newsgroup service.
  • Page 176 Appendix C Services Table 48 Examples of Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION TACACS Login Host Protocol used for (Terminal Access Controller Access Control System). TELNET Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments. It operates over TCP/IP networks.

  • Page 177: Appendix D Legal Information

    Regulatory Notice and Statement UNITED STATES of AMERICA The following information applies if you use the product within USA area. US Importer: Zyxel Communications, Inc, 1130 North Miller Street Anaheim, CA92806-2001, https://www.zyxel.com/us/en/ FCC EMC Statement • The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 178 Appendix D Legal Information Innovation, Science and Economic Development Canada RSS-GEN & RSS-247 Statement • This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 179 Appendix D Legal Information Български С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите (Bulgarian) приложими разпоредбите на Директива 2014/53/ЕC. National Restrictions • The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters.
  • Page 180 Appendix D Legal Information Română Prin prezenta, Zyxel declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale (Romanian) Directivei 2014/53/UE. Slovenčina Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EÚ. (Slovak) Slovenščina Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
  • Page 181 Appendix D Legal Information • CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product.
  • Page 182 Appendix D Legal Information 台灣 以下訊息僅適用於產品具有無線功能且銷售至台灣地區 • 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司，商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 • 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 • 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信；如造成干擾，應立即停用， 俟無干擾之虞，始得繼續使用。 • 無線資訊傳輸設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作， 發射的信號應維持於操作頻帶中 • 使用無線產品時，應避免影響附近雷達系統之操作。 • 高增益指向性天線只得應用於固定式點對點系統。 以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 • 本器材須經專業工程人員安裝及設定，始得設置使用，且不得直接販售給一般消費者。 安全警告 - 為了您的安全，請先閱讀以下警告及指示 : • 請勿將此產品接近水、火焰或放置在高溫的環境。 • 避免設備接觸 : - 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。 - 灰塵及污物...
  • Page 183 Appendix D Legal Information Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC): AC is an electric current in which the flow of electric charge periodically reverses direction. Direct current (DC): DC if the unidirectional flow or movement of electric charge carriers. Earth;...

  • Page 184: Index

    Index Index contact information customer support copyright Access Point 12, 16 CTS threshold activation customer support SSID authentication 113, 114 RADIUS server daisy chain 12, 16 data fragment threshold backup disclaimer configuration Basic Service Set, see BSS example encryption Extended Service Set IDentification 95, 99 CCMs certifications...
  • Page 185 Index layout password Logout Logout icon Restart logs 127, 130 Theme Loop Back Response, see LBR IEEE 802.11ax loopback IGMP multicast group list Internet Protocol version 6, see IPv6 IP address ping IPv6 addressing EUI-64 global address MAC address interface ID filter 100, 114 link-local address...
  • Page 186 Index Push Button Configuration 86, 91 WiFi time Push Button Configuration, see PBC system information push button, WPS Theme icon RADIUS server thresholds Repeater 12, 16 data fragment reset RTS/CTS Reset button time Reset the device TWT (Target Wakeup Time) restart Restart icon restoring configuration...
  • Page 187 Index security SSID activation status 117, 119 example limitations push button WiFi overview WiFi setting configuration WiFi6 introduction wireless basics wireless channel wireless LAN wireless network secure setup wireless security troubleshooting wireless tutorial 28, 117, 119 example limitations example push button WPS button WPS methods tutorial...

This manual is also suitable for:

Wx3100-to

Table of Contents