ZyXEL Communications PLA5236 User Manual
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ZyXEL Communications PLA5236 User Manual

1000 mbps powerline ac900 wireless extender
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User's Guide
PLA5236
1000 Mbps Powerline AC900 Wireless Extender
Default Login Details
Web Address
LAN IP Address
Password
Copyright © 2017 Zyxel Communications Corporation
http://zyxelsetup
http://192.168.1.3
1234
Version 1.00 Edition 2, 02/2017

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  • Page 1 User’s Guide PLA5236 1000 Mbps Powerline AC900 Wireless Extender Default Login Details Version 1.00 Edition 2, 02/2017 Web Address http://zyxelsetup LAN IP Address http://192.168.1.3 Password 1234 Copyright © 2017 Zyxel Communications Corporation...

  • Page 2: Related Documentation

    The Quick Start Guide shows how to connect PLA and access the web configurator. • Online Help Click the help link for a description of the fields in the PLA menus. • More Information Go to support.zyxel.com to find other information on the PLA PLA5236 User’s Guide...

  • Page 3: Table Of Contents

    3.1 Overview ............................18 3.2 Accessing the Web Configurator ....................18 3.2.1 Login Screen .......................... 18 3.2.2 Password Screen ........................19 3.3 Navigating the Web Configurator ....................20 3.3.1 Title Bar ........................... 20 3.3.2 Navigation Panel ........................21 PLA5236 User’s Guide...
  • Page 4 7.10 WPS Station Screen ........................44 7.11 Scheduling Screen ........................45 Chapter 8 LAN ..............................47 8.1 Overview ............................47 8.2 What You Can Do .......................... 47 8.3 What You Need To Know ......................47 8.3.1 LAN TCP/IP ..........................48 PLA5236 User’s Guide...
  • Page 5 11.10 Wi-Fi Mode Screen ........................61 Chapter 12 Troubleshooting..........................63 12.1 Power and Light Problems ......................63 12.2 Powerline Problems ........................64 12.3 RESET/ENCRYPT Button Problems ....................64 Appendix A Customer Support ....................... 67 Appendix B Legal Information ......................73 Index ..............................81 PLA5236 User’s Guide...

  • Page 6: Part I Introduction

    Introduction...

  • Page 7: Chapter 1 Introducing The Pla

    The following sections describes the lights on the PLA. The following figure is the front panel of the PLA. Use the lights to determine if the PLA is behaving normally or if there are some problems on your powerline network. PLA5236 User’s Guide...
  • Page 8 Wi-Fi 5G Wi-Fi protected security is enabled. Slow The WPS is syncing the PLA with another device. Blinking Fast The PLA is transmitting and/or receiving wireless traffic. Blinking The WPS syncing has failed. The wireless signal is disabled. PLA5236 User’s Guide...

  • Page 9: Ways To Manage The Pla

    Internet access. Your network can be further expanded by plugging additional PLAs into other outlets in your home and connecting other computers or network devices (for example, a printer) to them. Refer to your Quick Start Guide for hardware connection information. PLA5236 User’s Guide...

  • Page 10: Security

    (Network Name) to make sure that only permitted powerline adapters can communicate in your network. You may need to change the Network Name to create multiple powerline networks. See the next section for more information on how to set up a multiple network. PLA5236 User’s Guide...

  • Page 11: Multiple Networks

    “Password2”. You now have two private networks on your powerline circuit. Information is not shared between the two networks as only powerline adapters with the same Network Name can communicate with each other. PLA5236 User’s Guide...

  • Page 12: The Reset/Encrypt Button

    Note: Your PLA must be connected to a networking equipment for the RESET/ENCRYPT button to work. Refer to Section 1.3 on page 9 for more details. Follow the steps below to set up your HomePlug AV Network: PLA5236 User’s Guide...
  • Page 13 Press the RESET/ENCRYPT button on both powerline devices (A and D, B and D or C and D) for 0.5 to 3 seconds to add powerline device D. This must be done within 2 minutes (120 seconds) of pressing the RESET/ENCRYPT button on the PLA. PLA5236 User’s Guide...

  • Page 14: Removing A Device From A Powerline Network

    Press the RESET/ENCRYPT button on powerline device C for 5 to 8 seconds and then release it. This disconnects C from the current network. Press the RESET/ENCRYPT button on powerline device D for 5 to 8 seconds and then release it. This disconnects D from the current network. PLA5236 User’s Guide...

  • Page 15: Multiple Separate Powerline Networks

    Repeat the connection process, making certain you press the RESET/ ENCRYPT buttons for the correct time and within two minutes of each other. If that does not work see Section 12.3 on page 64 for suggestions. PLA5236 User’s Guide...

  • Page 16: One Combination Reset/Encrypt Button

    ) light turns off seconds configuration information and then shines steadily. when it disconnects from the return the device to its factory powerline network. defaults. Note: The network name is unknown when you use the RESET/ENCRYPT button. PLA5236 User’s Guide...

  • Page 17: Part Ii: Web Configurator

    Web Configurator...

  • Page 18: Introducing The Web Configurator

    After you’ve set your computer’s IP address, open a web browser such as Internet Explorer and type “http://192.168.1.3” as the web address in your web browser. 3.2.1 Login Screen The Web Configurator initially displays the following login screen. PLA5236 User’s Guide...

  • Page 19: Password Screen

    Type a new password. Password Here Confirm Password Retype the password for confirmation. Change Click Change to save your changes back to the PLA. Skip Click Skip if you do not want to change the password this time. PLA5236 User’s Guide...

  • Page 20: Navigating The Web Configurator

    Click About to open the about window, which provides information of the boot module and driver versions. Click Easy 123 to select the PLA Wi-Fi mode and give a name and password to identify your PLA in the Wi-Fi network. PLA5236 User’s Guide...

  • Page 21: Navigation Panel

    System Restart This screen allows you to reboot the PLA without turning the power off. Language Language This screen allows you to select the language you prefer. WiFi Mode This screen allows you to select the device Wi-Fi mode: Range Mode, Performance Mode or Mixed Mode. PLA5236 User’s Guide...

  • Page 22: Chapter 4 Dashboard

    The Dashboard screens also provide detailed information about system statistics, associated wireless clients, and logs. 4.1 The Dashboard Screen Use this screen to get a quick view of system, Ethernet, WLAN and other information regarding your PLA. Click Dashboard. The following screen displays. Figure 10 The Dashboard Screen PLA5236 User’s Guide...
  • Page 23 This column shows the type of data the PLA is recording. Data This column shows the actual data recorded by the PLA. System Up Time This is the total time the PLA has been on. Current Date/Time This field displays your PLA’s present date and time. PLA5236 User’s Guide...
  • Page 24 For the LAN ports, this displays the port speed or N/A when the line is disconnected. For the WLAN, it displays the maximum transmission rate when the WLAN is enabled and N/A when the WLAN is disabled. PLA5236 User’s Guide...

  • Page 25: Chapter 5 Connection Wizard

    Table 7 Wizard Setup Screen LABEL DESCRIPTION Powerline Detection This shows details of the connection between other powerline adapters and your PLA. Detect Again Click Detect Again to refresh your PLA and connect with other powerline Ethernet adapters. PLA5236 User’s Guide...
  • Page 26 Click this to view and/or change your 5Ghz wireless network SSID and password. Apply Settings Click Apply to save your settings to the PLA. Skip Setup Click this to skip the Wizard setup and go to the Dashboard screen. PLA5236 User’s Guide...

  • Page 27: Chapter 6 Monitor

    Use the View Log screen to see the logged messages for the PLA. Log entries in red indicate system error logs. The log wraps around and deletes the old entries after it fills. Click Monitor > Log. Figure 12 Monitor > View Log PLA5236 User’s Guide...

  • Page 28: Packet Statistics

    Click the Packet Statistics (Details...) hyperlink in the Dashboard screen or Monitor > Packet Statistics. Read-only information here includes port status, packet specific statistics and the "system up time". The Poll Interval(s) field is configurable and is used for refreshing the screen. Figure 14 Monitor > Packet Statistics PLA5236 User’s Guide...

  • Page 29: Wlan 2.4G Station Status

    This is the index number of an associated wireless station. MAC Address This field displays the MAC address of an associated wireless station. Association Time This field displays the time a wireless station first associated with the PLA’s WLAN network. PLA5236 User’s Guide...

  • Page 30: Wlan 5G Station Status

    This is the index number of an associated wireless station. MAC Address This field displays the MAC address of an associated wireless station. Association Time This field displays the time a wireless station first associated with the PLA’s WLAN network. PLA5236 User’s Guide...

  • Page 31: Chapter 7 Wireless Lan

    The PLA is a wireless Powerline Extender (PE) that allows you to extend your original wireless network, connected to a compatible Powerline Adapter (PA) over a power cable. This is the key for items in Figure 18 on page • PE = Powerline Extender (= PLA here) • PEN = PE wireless Network PLA5236 User’s Guide...

  • Page 32: What You Can Do

    (Section 7.9 on page 43) to quickly set up a wireless network with strong security, without having to configure security settings manually. • Use the WPS Station screen (Section 7.10 on page 44) to add a wireless station using WPS. PLA5236 User’s Guide...

  • Page 33: What You Should Know

    Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. PLA5236 User’s Guide...

  • Page 34: General Wireless Lan Screen

    PLA’s SSID, channel or security settings, you will lose your wireless connection when you press Apply to confirm. You must then change the wireless settings of your computer to match the PLA’s new settings. Click Network > Wireless LAN 2.4G or 5G to open the General screen. PLA5236 User’s Guide...
  • Page 35 Select 20 MHz if you want to lessen radio interference with other wireless devices in your neighborhood or the wireless clients do not support channel bonding. PLA5236 User’s Guide...

  • Page 36: Wireless Security

    Select No Security to allow wireless clients to communicate with the access points without any data encryption. Note: If you do not enable any wireless security on your PLA, your network is accessible to any wireless networking device that is within range. PLA5236 User’s Guide...

  • Page 37: Wep Encryption

    Both the wireless stations and the access points must use the same WEP key. Your PLA allows you to configure up to four 64-bit or 128-bit WEP keys but only one key can be enabled at any one time. Select Static WEP from the Security Mode list. PLA5236 User’s Guide...
  • Page 38 PLA occurs. Select Shared Key to force the clients to provide the WEP key prior to communication. ASCII Select this option in order to enter ASCII characters as WEP key. PLA5236 User’s Guide...

  • Page 39: Wpa-Psk/Wpa2-Psk

    Click Apply to save your changes back to the PLA. Cancel Click Cancel to reload the previous configuration for this screen. 7.5.3 WPA-PSK/WPA2-PSK Select WPA-PSK or WPA2-PSK from the Security Mode list. Figure 22 Network > Wireless LAN 2.4G or 5G > Security: WPA2-PSK PLA5236 User’s Guide...

  • Page 40: Mac Filter

    00:A0:C5:00:00:02. You need to know the MAC address of the devices to configure this screen. To change your PLA’s MAC filter settings, click Network > Wireless LAN 2.4G or 5G > MAC Filter. The screen appears as shown. PLA5236 User’s Guide...

  • Page 41: Wireless Lan Advanced Screen

    Click Apply to save your changes back to the PLA. Cancel Click Cancel to reload the previous configuration for this screen. 7.7 Wireless LAN Advanced Screen Use this screen to allow wireless advanced features, such as the output power, and RTS/CTS Threshold. PLA5236 User’s Guide...

  • Page 42: Quality Of Service (Qos) Screen

    7.8 Quality of Service (QoS) Screen The QoS screen allows you to automatically give a service (such as VoIP and video) a priority level. Click Network > Wireless LAN 2.4G or 5G > QoS. The following screen appears. PLA5236 User’s Guide...

  • Page 43: Wps Screen

    Use this screen to enable/disable WPS, view or generate a new PIN number and check current WPS status. To open this screen, click Network > Wireless LAN 2.4G or 5G > WPS tab. Figure 26 Network > Wireless LAN 2.4G or 5G > WPS PLA5236 User’s Guide...

  • Page 44: Wps Station Screen

    Use this screen when you want to add a wireless station using WPS. To open this screen, click Network > Wireless LAN 2.4G or 5G > WPS Station tab. Figure 27 Network > Wireless LAN 2.4G or 5G > WPS Station PLA5236 User’s Guide...

  • Page 45: Scheduling Screen

    Select Enable to activate the wireless LAN scheduling feature. Select Disable to turn it off. Scheduling Scheduling WLAN Status Select On or Off to specify whether the Wireless LAN is turned on or off. This field works in conjunction with the Day and For the following times fields. PLA5236 User’s Guide...
  • Page 46 If you have chosen Off earlier for the WLAN Status the Wireless LAN will turn off between the two times you enter in these fields. Apply Click Apply to save your changes back to the PLA. Cancel Click Cancel to reload the previous configuration for this screen. PLA5236 User’s Guide...

  • Page 47: Chapter 8 Lan

    49) to have the PLA apply IP alias to create LAN subnets. 8.3 What You Need To Know There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. PLA5236 User’s Guide...

  • Page 48: Lan Tcp/Ip

    PLA itself as the gateway for each LAN network. 8.4 LAN IP Screen Use this screen to change the IP address for your PLA. Click Network > LAN > IP. Figure 31 Network > LAN > IP (Access Point or Universal Repeater) PLA5236 User’s Guide...

  • Page 49: Ip Alias Screen

    Click Cancel to reload the previous configuration for this screen. 8.5 IP Alias Screen Use this screen to have the PLA apply IP alias to create LAN subnets. Click LAN > IP Alias. Figure 32 Network > LAN > IP Alias PLA5236 User’s Guide...
  • Page 50 IP Subnet Mask The subnet mask specifies the network number portion of an IP address. Apply Click Apply to save your changes back to the PLA. Cancel Click Cancel to reload the previous configuration for this screen. PLA5236 User’s Guide...

  • Page 51: Chapter 9 Home Plug

    51) to secure, manage and set up Quality of Service (QoS) on your powerline network. 9.3 HomePlug Screen Use this screen to change the powerline settings for your PLA. Click Network > HomePlug. Figure 33 Network > HomePlug PLA5236 User’s Guide...
  • Page 52 If the Central Coordinator is removed from the powerline network then another powerline adapter takes its place. This field displays the MAC address of the PLA which is the Central Coordinator of the powerline network. The powerline adapters in your powerline network automatically select the Central Coordinator. PLA5236 User’s Guide...
  • Page 53 “application data transmission rate / raw data transmission rate”. Application data reflects more accurately how fast devices are transmitting application relevant traffic (for example Internet Protocol (IP) traffic). Raw data refers to the whole payload of the packets transmitted across the powerline network. PLA5236 User’s Guide...

  • Page 54: Chapter 10 One Connect

    10.3 One Connect Screen The One Connect screen has a QR code to help you download the app. Use this screen to Enable or Disable the One Connect feature in your PLA. Figure 34 Network > One Connect> Auto-Configuration PLA5236 User’s Guide...

  • Page 55: Chapter 11 Maintenance

    (Section 11.10 on page 61)to change the Wi-Fi mode on your PLA. 11.3 General Screen Use this screen to set the management session timeout period. Click Maintenance > General. The following screen displays. Figure 35 Maintenance > General PLA5236 User’s Guide...

  • Page 56: Password Screen

    Click Cancel to reload the previous configuration for this screen. 11.5 Time Setting Screen Use this screen to configure the PLA’s time based on your local time zone. To change your PLA’s time and date, click Maintenance > Time. The screen appears as shown. PLA5236 User’s Guide...
  • Page 57 Check with your ISP/network administrator if you are unsure of this information. Time Zone Setup Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). PLA5236 User’s Guide...

  • Page 58: Firmware Upgrade Screen

    “PLA.bin”. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Click Maintenance > Firmware Upgrade. Follow the instructions in this screen to upload firmware to your PLA. PLA5236 User’s Guide...
  • Page 59 The PLA automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 39 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the Dashboard screen. PLA5236 User’s Guide...

  • Page 60: Configuration Backup/Restore Screen

    PLA to its factory defaults. You can also press the RESET button on the rear panel to reset the factory defaults of your PLA. Refer to the chapter about introducing the Web Configurator for more information on the RESET button. PLA5236 User’s Guide...

  • Page 61: Restart Screen

    PLA. Figure 42 Maintenance > Language 11.10 Wi-Fi Mode Screen The PLA offers three different Wi-Fi modes: Range Mode, Performance Mode and Mixed Mode. Use this screen to change the Wi-Fi Mode on your PLA. PLA5236 User’s Guide...
  • Page 62 IEEE 802.11 a/n/ac and IEEE802.11 b/g/n Wi-Fi devices connecting to your wireless network. Apply Click Apply to save your settings to the PLA. Cancel Click Cancel to reload the previous configuration for this screen. PLA5236 User’s Guide...

  • Page 63: Chapter 12 Troubleshooting

    Make sure that all your powerline adapters are HomePlug AV compliant. Check the package it came in or ask your vendor. This PLA can not detect earlier versions of HomePlug powerline adapters such as HomePlug 1.0 or 1.0.1. (Although they can coexist on the same electrical wiring without interfering with each other.) PLA5236 User’s Guide...

  • Page 64: Powerline Problems

    This section applies only to PLAs with the RESET/ENCRYPT button. The HomePlug light is already on, but I haven’t pressed the RESET/ENCRYPT button yet. Your device has already connected to another powerline device. Press the RESET/ENCRYPT button for 5 to 8 seconds to release the connection. PLA5236 User’s Guide...
  • Page 65 5 to 8 seconds, then try to reconnect, pressing the RESET/ENCRYPT button for 0.5 to 3 seconds on both devices. I pressed the RESET/ENCRYPT button for 5 to 8 seconds, but the HomePlug light is still on. PLA5236 User’s Guide...
  • Page 66 Chapter 12 Troubleshooting The HomePlug light is on, indicating it is still connected to another powerline device. Try again, pressing the RESET/ENCRYPT button for 5 to 8 seconds. PLA5236 User’s Guide...

  • Page 67: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
  • Page 68 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by...
  • Page 69 Appendix A Customer Support Belgium • Zyxel Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • http://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • http://www.zyxel.cz Denmark • Zyxel Communications A/S • http://www.zyxel.dk Estonia • Zyxel Estonia • http://www.zyxel.com/ee/et/ Finland •...
  • Page 70 • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland •...
  • Page 71 Appendix A Customer Support • http://www.zyxel.ch/ Turkey • Zyxel Turkey A.S. • http://www.zyxel.com.tr • Zyxel Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com Latin America Argentina • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda.

  • Page 72: North America

    Appendix A Customer Support North America • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za PLA5236 User’s Guide...

  • Page 73: Appendix B Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.

  • Page 74: European Union

    • Le présent émetteur radio (2468C-PLA5236) de modèle s'il fait partie du matériel de catégorieI) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne.
  • Page 75 • Questo prodotto è utilizzabile in tutte i paesi EU (ed in tutti gli altri paesi che seguono le direttiva 1999/5/EC) senza nessuna limitazione, eccetto per i paesii menzionati di seguito: PLA5236 User’s Guide...

  • Page 76: Safety Warnings

    Do not store things on the device. • Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device. PLA5236 User’s Guide...
  • Page 77 Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att göra dig av med den på ett återvinningsställe. PLA5236 User’s Guide...
  • Page 78 Appendix B Legal Information Environmental Product Declaration PLA5236 User’s Guide...
  • Page 79 Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. PLA5236 User’s Guide...
  • Page 80 This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. PLA5236 User’s Guide...

  • Page 81: Index

    CPU usage IP Address customer support IP alias Daylight saving disclaimer LAN overview LAN setup LAN TCP/IP Language encryption ETHERNET 9, 34 HomePlug WPA compatible POWER Link type Local Area Network Firmware upload file extension using HTTP PLA5236 User’s Guide...
  • Page 82 Powerline Network Time setting Adding Devices transfer rates Creating multiple networks troubleshooting Removing Devices powerline setting problems and solutions warranty note Web Configurator Quality of Service (QoS) how to access Overview WEP Encryption 38, 40 PLA5236 User’s Guide...
  • Page 83 Index WEP encryption WEP key Wireless association list wireless LAN scheduling Wireless network basic guidelines channel encryption example MAC address filter overview security SSID Wireless security overview type Wizard setup WPA compatible PLA5236 User’s Guide...

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