Diagnostic Messages; Troubleshooting; Device Status - Emerson Rosemount 5402 Reference Manual

Reference Manual
00809-0100-4026, Rev KC
7.14

Diagnostic messages

7.14.1

Troubleshooting

If there is a malfunction, despite no diagnostic messages, see
possible causes.
Note
If the transmitter housing needs to be removed for service, make sure the antenna PTFE sealing is
carefully protected against dust and water.
7.14.2

Device status

Device Status messages that may appear on the Integral Display, on the Field Communicator, or in the
RRM program are shown in
Table 7-2. Device Status
Message
Running Boot Software
Device Warning
Device Error
Simulation Mode
Advanced Simulation
Mode
Invalid Measurement
Software Write Protected
Hardware Write Protected
Factory Settings Used
User Area Write Protected
Service and Troubleshooting
Table 7-2:
Description
The application software could not
be started.
A device warning is active.
A device error is active.
The simulation mode is active.
The advanced simulation mode is
active.
The level measurement is invalid.
The configuration registers are
write protected.
The Write Protection switch is
enabled.
The factory default configuration is
used.
The configuration area is write
protected.
Service and Troubleshooting
Table 7-1 on page 161 for information on
Action
Contact Emerson Automation Solutions
Service Department.
See "Warning Messages" on page 183
details.
See "Error Messages" on page 182
details.
Turn off the simulation mode.
To turn off the Advanced Simulation
mode, set Holding Register 3600 = 0 (see
"Analog output calibration" on
page 171).
Check "Error Messages" on page
"Warning Messages" on page 183
"Measurement Status" on page 183
details.
Use the Lock/Unlock function to turn off
the write protection (see
protecting a transmitter" on page
Set the Write Protection switch to Off.
Contact Emerson Automation Solutions
Service Department for information.
The transmitter calibration is lost.
Contact Emerson Automation Solutions
Service Department.
See "Write protecting a transmitter" on
page 180 for details.
October 2018
for
for
182,
and
for
"Write
180).
181