Excalibur Water Systems Progressive Flow SC1 Series Installation And User Manual page 60

SOFTENER INSTALLATION AND USER GUIDE
Problem
17. Err – 1004, Err – 104 = Control valve motor ran
too long and timed out trying to reach home
position
18. Err ‐1006, Err – 106,
Err ‐ 116 = MAV/ SEPS/ NHBP/ AUX MAV
valve motor ran too long and unable to find the
proper park position
Motorized Alternating Valve = M AV
Separate Source = SEPS
No Hard Water Bypass = NHBP Auxiliary
MAV = AUX MAV
19. Err – 1007, Err – 107,
Err ‐ 117 = MAV/ SEPS/ NHBP/ AUX MAV
valve motor ran too short (stalled) while looking
for proper park position
Motorized Alternating Valve = M AV
Separate Source = SEPS
No Hard Water Bypass = NHBP Auxiliary
MAV = AUX MAV
BARRIE • ONTARIO • CANADA TF: 705.733.8900 WWW.EXCALIBURWATER.COM
Possible Cause
a. Drive bracket not snapped in properly
and out enough that reduction gears
and drive gear do not interface
a. Control valve programmed for ALT A
or b, nHbP, SEPS, or AUX MAV
without having a MAV or NHBP
valve attached to operate that
function
b. MAV/ NHBP motor wire not
connected to PC Board
c. MAV/ NHBP motor not fully
engaged with reduction gears
d. Foreign matter built up on piston and
stack assemblies creating friction
and drag enough to time out motor
a. Foreign material is lodged in MAV/
NHBP valve
b. Mechanical binding
a. Snap drive bracket in properly then Press
NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston posi‐
tion or disconnect power supply from PC
Board for 5 seconds and then reconnect.
a. Press NEXT and REGEN buttons for 3 seconds
to resynchronize software with piston
position or disconnect power supply from PC
Board for 5 seconds and then reconnect.
Then re‐program valve to proper setting.
b. Connect MAV/ NHBP motor to PC Board two
pin connection labeled DRIVE. Press NEXT
and REGEN buttons for 3 seconds to
resynchronize software with piston position
or disconnect power supply from PC Board
for 5 seconds and then reconnect.
c. Properly insert motor into casing, do not
force into casing Press NEXT and REGEN
buttons for 3 seconds to resynchronize
software with piston position or disconnect
power supply from PC Board for 5 seconds
and then reconnect.
d. Replace piston and stack assemblies. Press
NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position
or disconnect power supply from PC Board
for 5 seconds and then reconnect.
a. Open up MAV/ NHBP valve and check piston
and seal/ stack assembly for foreign
material. Press NEXT and REGEN buttons for
3 seconds to resynchronize software with
piston position or disconnect power supply
from PC Board for 5 seconds and then
reconnect.
b. Check piston and seal/ stack assembly, c heck
reduction gears, drive gear interface, and
check MAV/ NHBP black drive pinion on
motor for being jammed into motor body.
Press NEXT and REGEN buttons for 3
seconds to resynchronize software with
piston position or disconnect power supply
from PC Board for 5 seconds and then
reconnect.
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Solution